I may have trouble explaining this.
But, let me first state that I am a Xbox fanboy. I have been ever since my ps2 laser broke and Nintendo released the bullshit Gamecube.
Before you explode in anger, let me ask you what is genuinely good about the gamecube _system_? Is there anything that makes it better than the other systems in its generation?
No.
Only the kickass (rehashed)games were.
This is not to say that I don't own any other systems: 2600, Nes, snes, genesis, saturn, ps1, n64, dreamcast, neogeo pocket, PSP, every gameboy(except lightboy), and Lynx. But, that when the dust settled after the last "war", it was clear that Microsoft's system had clearly won the hardware category. I understand that It was released much later than the others, but none of the "planned-use" features (ie. internet, hdd) ever came into true fruition for the ps2, let alone what nintendo shit out(handles and an unneccessary external power supply).
To point,
The problem with most people's arguements when talking about defective 360's is that they are overgeneralizing. They, like most people (myself included), exaggerate information to better validate their point. I really, truly hope people are not naive enough to believe that because they hear so many reports of defective units that it is a major or overwhelming problem. You are primarily hearing from the people with defective units.
I have not sought to express my gratitude for a working system. Neither have the five people I personally know with launch 360's. Nor should we have. You were not hearing from the people who don't have issues...
Until I saw the front page today telling the tale of the arduous "journey" of a disgruntled owner.
He has every right to be angry. Why shouldn't he? He was obviously wronged by "M$." They went out of their way to make sure that he suffered. No other gaming manufacterer would offer such a disgraceful help-line. Three mistakes were made, all paid at his expense. Shame on microsoft for actually attempting to help by calling twice to confirm a known xbox-live problem when it was at the factory being repaired. For shame.
This is a first generation system. They were rushed to meet the demand of impractical holiday-shopping launch. I doubt that any other company in the world could have pulled off such a launch.
I personally waited in line to get my little brother's gamecube, my brother's xbox, and my ps2. Launch day. The only system(s) that still gets use at my house is the frickin' tank: the xbox. After I saw my brother's xbox I turned green with envy and went out to buy one as soon as I gathered the funds. I got home and we started to play system link halo when i noticed that my fourth controller port wasn't working. To make a short story shorter, within two weeks I had a working xbox and couldn't have been prouder. About a month later my friend noticed the same problem, except neither his 3rd nor 4th port worked. Two weeks later we were all lan'ing at my house.
I have never felt more satisfied with my encounter with any phone/website support. Ever.
I now realize that this post is quickly becoming an essay so I'll paraphrase the last bit. My dad works for sony. Still, my ps2 was going to cost 70 to be repaired after it stopped working shortly after the release of the THPS4 demo. It gathered dust until last year when I DID get the laser replaced and 2 months ago died AGAIN. I understand the DVD-lasers were relatively new at the time. As will the blu-ray lasers will be, to a much greater degree.
For that very reason I made sure to buy an extended warranty for my xbox360, even though I most likely will never need it.
But, let me first state that I am a Xbox fanboy. I have been ever since my ps2 laser broke and Nintendo released the bullshit Gamecube.
Before you explode in anger, let me ask you what is genuinely good about the gamecube _system_? Is there anything that makes it better than the other systems in its generation?
No.
Only the kickass (rehashed)games were.
This is not to say that I don't own any other systems: 2600, Nes, snes, genesis, saturn, ps1, n64, dreamcast, neogeo pocket, PSP, every gameboy(except lightboy), and Lynx. But, that when the dust settled after the last "war", it was clear that Microsoft's system had clearly won the hardware category. I understand that It was released much later than the others, but none of the "planned-use" features (ie. internet, hdd) ever came into true fruition for the ps2, let alone what nintendo shit out(handles and an unneccessary external power supply).
To point,
The problem with most people's arguements when talking about defective 360's is that they are overgeneralizing. They, like most people (myself included), exaggerate information to better validate their point. I really, truly hope people are not naive enough to believe that because they hear so many reports of defective units that it is a major or overwhelming problem. You are primarily hearing from the people with defective units.
I have not sought to express my gratitude for a working system. Neither have the five people I personally know with launch 360's. Nor should we have. You were not hearing from the people who don't have issues...
Until I saw the front page today telling the tale of the arduous "journey" of a disgruntled owner.

This is a first generation system. They were rushed to meet the demand of impractical holiday-shopping launch. I doubt that any other company in the world could have pulled off such a launch.
I personally waited in line to get my little brother's gamecube, my brother's xbox, and my ps2. Launch day. The only system(s) that still gets use at my house is the frickin' tank: the xbox. After I saw my brother's xbox I turned green with envy and went out to buy one as soon as I gathered the funds. I got home and we started to play system link halo when i noticed that my fourth controller port wasn't working. To make a short story shorter, within two weeks I had a working xbox and couldn't have been prouder. About a month later my friend noticed the same problem, except neither his 3rd nor 4th port worked. Two weeks later we were all lan'ing at my house.
I have never felt more satisfied with my encounter with any phone/website support. Ever.
I now realize that this post is quickly becoming an essay so I'll paraphrase the last bit. My dad works for sony. Still, my ps2 was going to cost 70 to be repaired after it stopped working shortly after the release of the THPS4 demo. It gathered dust until last year when I DID get the laser replaced and 2 months ago died AGAIN. I understand the DVD-lasers were relatively new at the time. As will the blu-ray lasers will be, to a much greater degree.
For that very reason I made sure to buy an extended warranty for my xbox360, even though I most likely will never need it.