Sony raises repair costs on old backwards compatible consoles.

It would not surprise me because the original PS3 BC consoles use a 90nm GPU, Cell, larger power supply, and probably an older/more expensive blu-ray drive (that uses more power compared to newer more efficient ones). Buying more of the older components just to fix some consoles is probably getting more expensive now. Since the slim is mass produced, its easier for Sony to just give out more of them.

Heck, I'd gladly trade my old 20GB PS3 for another slim any day (I already have a slim in my living room).
 
The point is that Sony wants to get rid of the 60gb console. There's no real justification for this price, other than the fact its just a punitive measure to persuade people to switch to the slim console.
 
Nobody will care that it cost my roommate a robust 180 dollars last year to repair his console (they just sent him a new one it seems)

but everyone cares if a company replaces a malfunctioning console for free

Hrm
 
[quote name='thomas96']the point is that sony wants to get rid of the 60gb console. There's no real justification for this price, other than the fact its just a punitive measure to persuade people to switch to the slim console.[/quote]

qft.
 
what about the 80 gig BC (mgs4 bundled) consoles? would they be included in this group or no? I don't know if they have the same GPU chip...
 
Not acceptable. I want what I paid for because I use the BC. They can't just jack up the prices without a really good reason and how dare they charge us $120 for a lesser model? I think the Slim looks stupid anyway.
 
once they get the BC workable, I can see Sony Charging PS3 slim customers for BC via the PSN subscription service.
 
$120 for a 120GB Slim or $179 for the BC 60 GB model.
Easily worth another $59 dollars to me. Let's hope I don't have to make that choice.
 
I would just pay $120 for the slim. I never use the BC on my 60GB console...oh well, still going strong.

I just would not want to lose all my downloads and gameshares...that would suck.
 
Really at this point nothing surprises me about what Sony has done this generation. They have been pricks about little things, like only including composite cables, when they know that the majority of their customers needed better cables
 
Just give in a buy a PS2 people. Yes it will look like crap on your HDTV, but Sony is not going backwards compatible anytime soon unless they want you to re-buy games. The 60/20 GB have the highest failure rate so its gonna break sooner or later.
 
[quote name='jlarlee']Really at this point nothing surprises me about what Sony has done this generation. They have been pricks about little things, like only including composite cables, when they know that the majority of their customers needed better cables[/QUOTE]

Yeah. They only included composite cables because 90-95% of the people buying a PS3 have a full HD HDtv and can't just go on Monoprice or NewEgg and buy themselves an HDMI cable for $2-3.:roll: Not everyone has an HDtv and Sony at least knows that much about their customers this gen, even if they had fucked up on so many other fronts.:roll:

It doesn't surprise me about Sony further raping their loyal suckers....errrrr....customers for all they can to force them to want to buy a slim and then be forced to pay for downloadable versions of games they already fuckin' own since BC(a feature they touted very early on as being a great thing)is never coming back in hardware form.

Hopefully Sony will have learned something from this gen and now since the trojan horse of Blu-Ray is out there they won't have to jack up prices again next gen, which is what has driven many to the Wii or 360 imo.
 
[quote name='jlarlee']Really at this point nothing surprises me about what Sony has done this generation. They have been pricks about little things, like only including composite cables, when they know that the majority of their customers needed better cables[/QUOTE]

Even MS stopped including HDMI cable with elite. My guess is that retail store are pushing Sony and MS not to include them, as there is little profit with system but huge with accessories.
 
[quote name='IAmTheCheapestGamer']
It doesn't surprise me about Sony further raping their loyal suckers....errrrr....customers for all they can to force them to want to buy a slim and then be forced to pay for downloadable versions of games they already fuckin' own since BC(a feature they touted very early on as being a great thing)is never coming back in hardware form.[/QUOTE]

Yeah BC was their ideas wasn't it? Couldn't play my old NES games on a SNES... That is what I was really disappointed with Sony this time around. The SKU numbers out the ying-yang too!
 
[quote name='NamPaehc']Yeah BC was their ideas wasn't it? Couldn't play my old NES games on a SNES... That is what I was really disappointed with Sony this time around. The SKU numbers out the ying-yang too![/QUOTE]

People became used to having the BC from the PS2 gen where you could play your PS1 games on your PS2 and even use your old PS1 memory cards on the PS2.

Actually though, I believe the Genesis had an adapter you could buy seperately that would allow you to play Master System games on the Genesis, so it's not an entirely new idea.

I believe I just went over the SKU #'s in another thread(either here or on SlickDeals)just the other day and it kind of amazed me how many SKU's Sony(and MS) have had thus far compared to the Wii.

Hell, even last gen Sony had tons of revisions and different model numbers.
 
Not that big of deal to me... the PS3 does a lot for the money and since Sony is still losing money, I can't say I blame them for trying to nickle and done people.
 
[quote name='Vinny']Not that big of deal to me... the PS3 does a lot for the money and since Sony is still losing money, I can't say I blame them for trying to nickle and done people.[/QUOTE]

Like they don't do that enough by overcharging on peripheral prices?:roll: Paying $55 for a controller with motion controls and vibration motors is about $25 too much, since neither are really new tech.
 
Lame that Sony is charging more for the BC PS3s. Good thing I have a Slim. :)

Sony should get on the ball and take MS's approach to servicing. If PS3s are so reliable, that it shouldn't cost Sony much to extend the warranty or lower prices. Say what you will about the 360s reliability (or lack of), but MS knows what's up when it comes to warranties. 3 years coverage for the problems that plague almost all of 360s that break? That's proper service.
 
[quote name='Danil ACE']Lame that Sony is charging more for the BC PS3s. Good thing I have a Slim. :)

Sony should get on the ball and take MS's approach to servicing. If PS3s are so reliable, that it shouldn't cost Sony much to extend the warranty or lower prices. Say what you will about the 360s reliability (or lack of), but MS knows what's up when it comes to warranties. 3 years coverage for the problems that plague almost all of 360s that break? That's proper service.[/QUOTE]

:applause::applause::applause::applause:

For what you pay for some of these electronics, they should come with at LEAST a 3 year warranty out of the box.
 
[quote name='Danil ACE']Lame that Sony is charging more for the BC PS3s. Good thing I have a Slim. :)

Sony should get on the ball and take MS's approach to servicing. If PS3s are so reliable, that it shouldn't cost Sony much to extend the warranty or lower prices. Say what you will about the 360s reliability (or lack of), but MS knows what's up when it comes to warranties. 3 years coverage for the problems that plague almost all of 360s that break? That's proper service.[/QUOTE]
That is an interesting way to twist things. I don't think even Major Nelson could come up with a way to make Microsoft look like good guys when it comes to system failure but you managed to do it. Bravo :applause:
 
[quote name='Danil ACE']Lame that Sony is charging more for the BC PS3s. Good thing I have a Slim. :)

Sony should get on the ball and take MS's approach to servicing. If PS3s are so reliable, that it shouldn't cost Sony much to extend the warranty or lower prices. Say what you will about the 360s reliability (or lack of), but MS knows what's up when it comes to warranties. 3 years coverage for the problems that plague almost all of 360s that break? That's proper service.[/QUOTE]

I'm pretty sure the only reason MS extended the warranty to 3 years was because of a class action lawsuit. And I'm also pretty sure the 3 year warranty only covers RRoDs and was later extended to E74 when people started saying E74s were a cover up of RRoDs (though they had no proof), everything else is the standard 1 year.
 
[quote name='Danil ACE']Lame that Sony is charging more for the BC PS3s. Good thing I have a Slim. :)

Sony should get on the ball and take MS's approach to servicing. If PS3s are so reliable, that it shouldn't cost Sony much to extend the warranty or lower prices. Say what you will about the 360s reliability (or lack of), but MS knows what's up when it comes to warranties. 3 years coverage for the problems that plague almost all of 360s that break? That's proper service.[/QUOTE]

Yes because they did it out of the GOODNESS OF THEIR HEARTS to gain the LOVE and ADMIRATION of the 360 fans. fuck you are stupid. They were ---- close from a class action lawsuit. They literally had it at their door right as they announced the "extended" warranty. Nonwithstanding the fact that the dvd drive scratches discs, dvd tray is crappy, they didn't include 50 cents of plastic to stabilize the disc tray, the E74 was not originally part of the 3 years despite it being the same causes as the Red Ring basically making it a rebranded red ring. Even Jesus couldn't save the 360 in making it look stable.
 
[quote name='IAmTheCheapestGamer']Actually though, I believe the Genesis had an adapter you could buy seperately that would allow you to play Master System games on the Genesis, so it's not an entirely new idea.
[/QUOTE]

Atari 7800 played Atari 2600 games. Worst decision I ever made was getting a 7800 instead of an NES because of Atari backward compatibility.

Sorry for the detour. Back to your regularly scheduled console war BS.
 
[quote name='salty tbone']Atari 7800 played Atari 2600 games. Worst decision I ever made was getting a 7800 instead of an NES because of Atari backward compatibility.

Sorry for the detour. Back to your regularly scheduled console war BS.[/QUOTE]


That actually made the Atari 7800 have something to play.
 
[quote name='Paco']Yes because they did it out of the GOODNESS OF THEIR HEARTS to gain the LOVE and ADMIRATION of the 360 fans. fuck you are stupid. They were ---- close from a class action lawsuit. They literally had it at their door right as they announced the "extended" warranty. Nonwithstanding the fact that the dvd drive scratches discs, dvd tray is crappy, they didn't include 50 cents of plastic to stabilize the disc tray, the E74 was not originally part of the 3 years despite it being the same causes as the Red Ring basically making it a rebranded red ring. Even Jesus couldn't save the 360 in making it look stable.[/QUOTE]

I don't know why I'm responding to an idiot, but here goes.

1) I never said that MS "did out of the GOODNESS OF THEIR HEARTS to gain the LOVE and ADMIRATION of the 360 fans". Who cares why they did it? A 3 year warranty is better than a 1 year warranty because it provides 2 additional years of coverage.

2) Nothing is wrong with the DVD tray; it doesn't scratch discs. Now if you are an idiot and knock your xbox over/flip it, the disc will likely hit the laser if it's spinning. Solution? Don't be an idiot. In the 3 years I've owned a 360, I haven't had the 360 scratch any discs.

3) E74 was an uncommon problem prior to NXE, and anyone who paid for an E74 repair was reimbursed (that means they got their money back).
 
[quote name='Danil ACE']I don't know why I'm responding to an idiot, but here goes.

1) I never said that MS "did out of the GOODNESS OF THEIR HEARTS to gain the LOVE and ADMIRATION of the 360 fans". Who cares why they did it? A 3 year warranty is better than a 1 year warranty because it provides 2 additional years of coverage.

2) Nothing is wrong with the DVD tray; it doesn't scratch discs. Now if you are an idiot and knock your xbox over/flip it, the disc will likely hit the laser if it's spinning. Solution? Don't be an idiot. In the 3 years I've owned a 360, I haven't had the 360 scratch any discs.

3) E74 was an uncommon problem prior to NXE, and anyone who paid for an E74 repair was reimbursed (that means they got their money back).[/QUOTE]

A three year warranty on only one problem when there is still so many other problems is still crap. They did it simply to avoid the 2+ billion dollar lawsuit that was incoming and was going to kick their ass. There was no way Microsoft would win that lawsuit.

Type in 360 scratches discs in google and you get almost a million different items on it.

"Almost at the same time the Xbox 360 was released in late 2005, customers began reporting rounded scratches found on discs used in their Xbox 360 consoles. Almost two years later, in February 2007, the website "The Llamma's Adventures" investigated the matter and concluded that some Xbox 360 drives lack a mechanism to secure the disc solidly in place.[35] Tilting or moving consoles with these drives, when operating with a disc spinning inside, can potentially cause damage to the disc, in some cases rendering the disc unusable.[36] One side of the disc can also be scratched by the disc tray if it malfunctions by closing with the disc in an odd position."

Oh yeah this happens even when the system isn't moved. It just seems to randomly scratch them for no reason. It's just that any sort of wobble on the 360 when playing a game will lascerate the thing to hell. The fact that it will scratch discs even without movement makes it a huge WTF.

The E74 was almost unheard of until the NXE which lead many people to believe it was a reprogrammed RRoD to make sure people wouldn't be able to claim warranty. Though it does sound crazy, I would not put it past Microsoft to do something that shady. Some people say that the NXE makes the 360 work harder on the interface or whatever. Who knows what it really is but still it's something that is incredibly shady.

The fact that the original console warranty was 90 days then bumped up to a year and finally up to three years is insanely suspect. Sounds like they keep bumping up the warranty each time they're on the verge of getting class action lawsuit and they know that they will never win on those, especially in Europe where they already have many losses in anti trust lawsuits.
 
[quote name='Paco']A three year warranty on only one problem when there is still so many other problems is still crap. They did it simply to avoid the 2+ billion dollar lawsuit that was incoming and was going to kick their ass. There was no way Microsoft would win that lawsuit.

Type in 360 scratches discs in google and you get almost a million different items on it.

"Almost at the same time the Xbox 360 was released in late 2005, customers began reporting rounded scratches found on discs used in their Xbox 360 consoles. Almost two years later, in February 2007, the website "The Llamma's Adventures" investigated the matter and concluded that some Xbox 360 drives lack a mechanism to secure the disc solidly in place.[35] Tilting or moving consoles with these drives, when operating with a disc spinning inside, can potentially cause damage to the disc, in some cases rendering the disc unusable.[36] One side of the disc can also be scratched by the disc tray if it malfunctions by closing with the disc in an odd position."

Oh yeah this happens even when the system isn't moved. It just seems to randomly scratch them for no reason. It's just that any sort of wobble on the 360 when playing a game will lascerate the thing to hell. The fact that it will scratch discs even without movement makes it a huge WTF.

[/QUOTE]
The text you quoted specifically says that moving the 360 causes circular scratches, which everyone knows. The tray closing with the disc not seated properly is a problem that affects any device with a dvd tray. Not much you can do except make sure the disc is sitting properly before you close it.

Like I said previously, I couldn't care less why MS has a 3 year warranty. I doubt that the average consumer cares either. A 3 year warranty should be an industry standard; there is no reason why a system should not work for at least that amount of time. Yeah, sure, there are other problems with the 360. Second most common problem after 3RROD/E74 is the DVD laser going bad. Not much can be done to fix that, since it's a wear and tear item. Plenty of PS1s, PS2s, PS3s, Xboxs, Gamecubes, 360s, etc have had this problem. Warranties rarely cover wear and tear items for any period of time longer than what is considered to be excessive wear.

Anyways blah blah blah, RRODs, YLODs, Jello, Vanilla, Shampoo...
 
Are we sure this is correct? The article in the OP has no source on it at all. Has anyone called recently to confirm this price?
 
I'd rather have them get all save files workable on all consoles before Backwards Compatability for PS2 games. That's a real problem.
 
[quote name='Paco']A three year warranty on only one problem when there is still so many other problems is still crap. They did it simply to avoid the 2+ billion dollar lawsuit that was incoming and was going to kick their ass. There was no way Microsoft would win that lawsuit.

Type in 360 scratches discs in google and you get almost a million different items on it.

"Almost at the same time the Xbox 360 was released in late 2005, customers began reporting rounded scratches found on discs used in their Xbox 360 consoles. Almost two years later, in February 2007, the website "The Llamma's Adventures" investigated the matter and concluded that some Xbox 360 drives lack a mechanism to secure the disc solidly in place.[35] Tilting or moving consoles with these drives, when operating with a disc spinning inside, can potentially cause damage to the disc, in some cases rendering the disc unusable.[36] One side of the disc can also be scratched by the disc tray if it malfunctions by closing with the disc in an odd position."

Oh yeah this happens even when the system isn't moved. It just seems to randomly scratch them for no reason. It's just that any sort of wobble on the 360 when playing a game will lascerate the thing to hell. The fact that it will scratch discs even without movement makes it a huge WTF.

The E74 was almost unheard of until the NXE which lead many people to believe it was a reprogrammed RRoD to make sure people wouldn't be able to claim warranty. Though it does sound crazy, I would not put it past Microsoft to do something that shady. Some people say that the NXE makes the 360 work harder on the interface or whatever. Who knows what it really is but still it's something that is incredibly shady.

The fact that the original console warranty was 90 days then bumped up to a year and finally up to three years is insanely suspect. Sounds like they keep bumping up the warranty each time they're on the verge of getting class action lawsuit and they know that they will never win on those, especially in Europe where they already have many losses in anti trust lawsuits.[/QUOTE]

The disc scratching situation. The only way it occurs is from idiots and kids moving the system while the disc is spinning or if the disc was not properly put in the disc tray to begin with. Personally, I have had three different Xbox 360's since the launch of the Xbox 360 and I have never had the system scratch a disc. If Blu-rays could scratch, you would probably see the same thing online because of idiots moving their PS3 while the disc is spinning. Hence, why other systems had similiar issues in the past i.e. PS1, PS2, Xbox, etc.

The E74 error is all speculation. Remember the consoles of new are practically PCs. New software all the time can cause new problems in hardware or other software performance. Granted, it is up to the company to fully test it prior to its release. Microsoft at least has owned up to this problem and was fixing the error for free.

PS3 isn't clear of their problems either. Look at a current problem I have... I can't check on my trophy tag on their website for the past month. I am not the only one who has had this issue. Or how about the syncing issues people have been experiencing since MW2 launch. Or how about my GoW trophies not showing up to this date. I could go on about different unresolved issues on the PS3 side. Granted, in Sony's defense, their issues aren't as major as system failure. But any problem Microsoft has discovered gets quickly implemented. They might say they have a 3 year warranty but I have heard of a bunch of cases where Microsoft has fixed RRoD and E74 past the 3 year mark.
 
[quote name='lordopus99']The disc scratching situation. The only way it occurs is from idiots and kids moving the system while the disc is spinning or if the disc was not properly put in the disc tray to begin with. Personally, I have had three different Xbox 360's since the launch of the Xbox 360 and I have never had the system scratch a disc. If Blu-rays could scratch, you would probably see the same thing online because of idiots moving their PS3 while the disc is spinning. Hence, why other systems had similiar issues in the past i.e. PS1, PS2, Xbox, etc.

The E74 error is all speculation. Remember the consoles of new are practically PCs. New software all the time can cause new problems in hardware or other software performance. Granted, it is up to the company to fully test it prior to its release. Microsoft at least has owned up to this problem and was fixing the error for free.

PS3 isn't clear of their problems either. Look at a current problem I have... I can't check on my trophy tag on their website for the past month. I am not the only one who has had this issue. Or how about the syncing issues people have been experiencing since MW2 launch. Or how about my GoW trophies not showing up to this date. I could go on about different unresolved issues on the PS3 side. Granted, in Sony's defense, their issues aren't as major as system failure. But any problem Microsoft has discovered gets quickly implemented. They might say they have a 3 year warranty but I have heard of a bunch of cases where Microsoft has fixed RRoD and E74 past the 3 year mark.[/QUOTE]

I have a lot of 360 discs with roughed-up sides and I don't move my console at all. It's an issue, but no one talks about it because they think it's normal.
 
[quote name='KingBroly']I have a lot of 360 discs with roughed-up sides and I don't move my console at all. It's an issue, but no one talks about it because they think it's normal.[/QUOTE]

It was an issue with older consoles. I had an old pro and it would scratch my discs a tiny bit. I think MS acknowledged it, didn't they? I remember you could get replacement discs for some first party games about 2 years ago I think.
 
It's kinda funny how the PS3 fanboys give crap to the Xbox people but Sony's busy doing the same kinda crap. In this case an older model costs MORE to fix. What BS. Then rumors of a pay system like Live... Yeah kinda hurts when what goes around comes around. For the Record I own both use both but if my 60 GB dies I'll probably pay through the nose to fix it. What a buch of shit.
 
[quote name='Danil ACE']Lame that Sony is charging more for the BC PS3s. Good thing I have a Slim. :)

Sony should get on the ball and take MS's approach to servicing. If PS3s are so reliable, that it shouldn't cost Sony much to extend the warranty or lower prices. Say what you will about the 360s reliability (or lack of), but MS knows what's up when it comes to warranties. 3 years coverage for the problems that plague almost all of 360s that break? That's proper service.[/QUOTE]
A 3 times longer warranty for a console that is 10 times more likely to break isn't exactly a good deal. :/
 
[quote name='eliter1']It was an issue with older consoles. I had an old pro and it would scratch my discs a tiny bit. I think MS acknowledged it, didn't they? I remember you could get replacement discs for some first party games about 2 years ago I think.[/QUOTE]


My friends 360 from 2008 scratched the shit out of his discs. The cause for it was because microsoft was too cheap to add that 50 cents of padding on the disc drive. But then again, they're too cheap for a lot of necessary things like proper ventilation, good solder and so forth. This gen has been shit for consoles.

And the replacement was only for 1st party games. What happens if it's a 3rd party game like guitar hero or rockband? Looks like you're ponying up for another copy.
 
[quote name='MSUHitman']Are we sure this is correct? The article in the OP has no source on it at all. Has anyone called recently to confirm this price?[/QUOTE]

I think someone mentioned in a previous post that their friend did but not sure. Haven't seen this anywhere else...
 
[quote name='jlarlee']Really at this point nothing surprises me about what Sony has done this generation. They have been pricks about little things, like only including composite cables, when they know that the majority of their customers needed better cables[/QUOTE]


You know that the cable debate stems from Sega in the mid 90s where they gave superior cables "S-video for Sega Saturn" and people COMPLAINED that they did NOT give Composite/RF cables. This still holds true today as not all people have HDTVs, but EVERYONE can use composite.
 
[quote name='Paco']This gen has been shit for consoles.[/QUOTE]

Agreed. All this nickel & diming that Sony & MS are doing is despicable. What is even worse is that people are accepting it as normal. It is people's acceptance of such that are allowing these companies to carry on like they are. They will only go as far as the consumer allows them to...
 
[quote name='Paco']My friends 360 from 2008 scratched the shit out of his discs. The cause for it was because microsoft was too cheap to add that 50 cents of padding on the disc drive. But then again, they're too cheap for a lot of necessary things like proper ventilation, good solder and so forth. This gen has been shit for consoles.

And the replacement was only for 1st party games. What happens if it's a 3rd party game like guitar hero or rockband? Looks like you're ponying up for another copy.[/QUOTE]

I've had the xbox 360 destroy a disc too and it had nothing to do with improper seating or moving the system around, the fucking thing just came back that way straight from Microsoft after my first system RROD, I did test with other cds I didn't care about and it did it every stinking time. Had to call up listen to the crap about the Xbox 360 not eating discs you must have moved the system blah blah blah.


As for Sony raising the cost on the older BC consoles, well it is still cheaper then buying a used one off ebay so if you're really in love with playing ps2 and ps3 games on one console you gotta do what you gotta do.
 
[quote name='coolsteel']I've had the xbox 360 destroy a disc too and it had nothing to do with improper seating or moving the system around, the fucking thing just came back that way straight from Microsoft after my first system RROD, I did test with other cds I didn't care about and it did it every stinking time. Had to call up listen to the crap about the Xbox 360 not eating discs you must have moved the system blah blah blah.


As for Sony raising the cost on the older BC consoles, well it is still cheaper then buying a used one off ebay so if you're really in love with playing ps2 and ps3 games on one console you gotta do what you gotta do.[/QUOTE]

That's a good point, because the replacement that Sony sends is pretty much new. Sony could have told me they gave me a new system, and from the looks of the replacement I probably wouldn't have doubted them.
 
Funny this Adrian Pottinger, who wrote the article, never posted any source to validate the news. Know why? Because it's BS.

Some people have already called Sony CS and the prices are still the same and no CS rep knows anything about raising 60GB BC repairs costs....let alone trading your old BC PS3 for a brand new Slim 120GB for only $120.

If this was true...I'd be happy. Instead of sending your system for repair and getting another POS refurb that WILL break again after the paltry 3 months warranty...I'd rather trade it in for pay a measly $120 for a brand new Slim. And then just buy a brand new PS2 for $99.

Of course...it's all BS anyways...so there's really no point to this at all.
 
You must log in or register to reply here.
bread's done
Back
Top