ALL BEWARE CIRCUIT CITY.
They advertised last week $300 instant gift card when you sign up for vonage.
They also advertised a laptop for $349.
I went in last sunday at 10 am, to speak to CHARLES who is in customer service, claimed their computers were down, come back in an hour.
They were suppose to put my laptop on hold.
Came back 2 hours later, their computers were working, but then no one could figure out how to do the vonage offer. An hour later, a call to corporate, a nice stroll around entire store looking for a manager, which they claimed they do not have, BRYAN the fire dog supervisor, could not figure it out which is what they claimed was a MANAGER. CHARLES gave me one of their $24 gift card for me having now wasted 2 trips and over and hour to get what they advertised. He took my name and said he would call me when they figured it out.
I waited until MONDAY 6PM for the call that never came, I was told they couldn't figure it out. and I would be called.
Waited till Wednesday, no call, I called and asked for BRYAN the so called MANAGER, he took my name and number claimed to call.
NOW its Saturday, I go back for my 3rd trip, BRYAN IS SUPPOSE to be working, no one can find him. Found a guy in a black shirt named FRANCISO aka FRANK, he is an actual MANAGER, he claims thats its VONAGE fault and not theirs. NOW he says he doesnt know what happened to the $349 LAPTOP that is suppose to be on hold for me, but says he will make a comparable LAPTOP even if it costs more, $349 for me.
I said thats great, but I need the $300 off to afford the laptop. He said he would offer his new deal for me sometime this week, after he found out what laptop it would be, since their INVENTORY COMPUTER just went down. He took my name and number and said he would call be by 8pm SATURDAY.
Guess what??? No call.
I just looked at circuit city new flyer, what do they have in it again? $300 INSTANT GIFT CARD, did I mention on Saturday they have a HUGE SIGN BY VONAGE OFFERING SAME CARD DEAL???
Also the same laptop that was $349 last week with no rebates, has jumped to $369, after $100 mail in rebate, and surprise, surpise at 3am, not a single store in Tampa Area has any in stock according to their websites. The stores are not open, so how do you not have any in stock already? Who wants to bet at 10 am when I get there, they claim the $300 instant gift card can not be rung up again? Who wants to bet FRANK doesn't honor his agreement?