The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
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Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Upvote 0 Downvote
[quote name='Tsel']What a generic post. Everyone's experience is hit or miss considering the quality of their used products is completely up in the air and you never know what type of person the previous owner was or how well they cared for their possessions. That and the response you got from their CS rep is their policy. They don't offer exchanges. You either keep it and deal with it or you return it.[/QUOTE]

Right I understand that the quality of a used product can vary somewhat, but there needs to be some quality control in what is and isn't acceptable. I've received discs that look brand new, but then I've also received discs that are scratched beyond playability. If the product is available for exchange then they should definitely offer it. I've also had them send me the wrong version of a movie (the regular bluray vs. the 3d one I ordered) and they wouldn't offer any kind of exchange toward the product that I ACTUALLY ordered.
 
[quote name='ckc4043']Does anyone who order cod black ops 2 yesterday got shippped?[/QUOTE]

Yes they do (well, at least I did)
 
[quote name='vtswordfish']Right I understand that the quality of a used product can vary somewhat, but there needs to be some quality control in what is and isn't acceptable. I've received discs that look brand new, but then I've also received discs that are scratched beyond playability. If the product is available for exchange then they should definitely offer it. I've also had them send me the wrong version of a movie (the regular bluray vs. the 3d one I ordered) and they wouldn't offer any kind of exchange toward the product that I ACTUALLY ordered.[/QUOTE]

Think of Hastings as a middleman for cheap, used goods, because that's basically what they are. Even the main offices that you contact for customer service are run nearly independently from the individual branches. They should try to synergize harder to satisfy customers, but with the volume of online business they do, it's easier to refund instead of replace. That's just the way they do business since there is no centralized warehouse.
 
[quote name='PancakesAreLove']Damn I really want that free shipping even if it is 10% or even nothing off.[/QUOTE]

Why? Are the games you want under $7.60?
 
[quote name='kodave']Why? Are the games you want under $7.60?[/QUOTE]

I never said games lol. There are quite a few 1.99 books and dvds that I would like to get when the free shipping hits.
 
[quote name='PancakesAreLove']I never said games lol. There are quite a few 1.99 books and dvds that I would like to get when the free shipping hits.[/QUOTE]

Ah. Well, that's like $0.36 cents a DVD, so that might be worth it if they don't go up in price or out of stock. Depending on how many books you buy in one order, the $0.96 shipping vs. free shipping might only be a difference of pennies per book. But I'd wager if they're sitting there at $1.99 they probably won't move very fast unless they're manga.
 
Last day for 30% Off 3 Or More Used... Guess not many people are partaking for video games or anything else?

Also, updated OP for some book deals. Looks like a number of video game guides qualify for the Buy 2 Get 1 on paperbacks.
 
[quote name='kodave']Last day for 30% Off 3 Or More Used... Guess not many people are partaking for video games or anything else?

Also, updated OP for some book deals.[/QUOTE]

I'm waiting for 100% off with Free Shipping. Until then, no deal. :)

Actually, there have been so many deals the last few weeks that Hastings isn't as exciting/appealing as it usually is.
 
[quote name='kodave']Last day for 30% Off 3 Or More Used... Guess not many people are partaking for video games or anything else?[/QUOTE]

I would love to take advantage of this deal but most of my wishlist is OOS.
 
[quote name='kodave']
Also, updated OP for some book deals. Looks like a number of video game guides qualify for the Buy 2 Get 1 on paperbacks.[/QUOTE]

Wouldn't 30% off three books be about the same or even a slightly better deal?
 
Too many other good deals going on. My cash has dwindled down to nothing, but recharges Thursday so I guess we'll see what Hastings has going on towards the weekend.
 
[quote name='WNYX585AM']Wouldn't 30% off three books be about the same or even a slightly better deal?[/QUOTE]

Not really. Buy 2 Get 3rd Free is roughly 33.3% off if they're all the same price to maximize discount.

But at any rate, 30% off 3 is for used, B2G1 is for new, so they're not directly comparable.


Also, here is the 2 day sale for this Friday and Saturday:
Static_12.14_Games_dEPRHGLz.jpg

Buy 2 Get 3rd 50% Off On Used Video Games, Books, CDs and Movies

Someone can correct me if I'm wrong, but I believe mathematically that's always a lesser deal when compared with the current sale of 3 for 30% off when it comes to used video games, assuming all video games are the same price. So I guess if you want any used games and they're in stock now, order today because the 2 day sale won't be very good and I doubt next week's deals will be any better.
 
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Got a couple of books in today, both in bubble mailers, both arrived fine. Though one was a $5 copy of the Bone in One Volume (from 5 for $25) in which the cover was creased and folded and the previous owner spilled coffee or soda, staining the bottom of it. Annoying, but not worth making a big deal over for $5.
 
Updated the first post with stuff from last night's email. Hastings is doing a terrible job promoting stuff using the GRISWOLD code.
 
First, I gotta say thanks to kodave for keeping the thread updated. I've bought about 10-12 guides and 7-8 blu-rays over the past month, but I haven't had any out of the ordinary experiences to report - almost all of them shipped in bubble mailers and there was no damage to any of them. However, yesterday I got my "used" Disney Universe CE (Hardcover guide) and it was sealed in plastic. Does gohastings ever reseal items? I have gotten new things as "used" before - the Bioshock 2 CE :360: had the inside box sealed, but I guess they sold it as used because the slipcover was in terrible shape.
 
[quote name='CrimsonTribe']First, I gotta say thanks to kodave for keeping the thread updated. I've bought about 10-12 guides and 7-8 blu-rays over the past month, but I haven't had any out of the ordinary experiences to report - almost all of them shipped in bubble mailers and there was no damage to any of them. However, yesterday I got my "used" Disney Universe CE (Hardcover guide) and it was sealed in plastic. Does gohastings ever reseal items? I have gotten new things as "used" before - the Bioshock 2 CE :360: had the inside box sealed, but I guess they sold it as used because the slipcover was in terrible shape.[/QUOTE]People have reported getting legitimately new items when they've ordered used, but I have received used items that have been resealed before. I've only had this happen for CDs, but I know for sure that they were resealed since they were missing the security sticker and one of the tracks just straight up wouldn't play. I've also received used items that were resealed that had GoHasting's "used" image on the plastic, but that would be quite obvious.
 
[quote name='CrimsonTribe']First, I gotta say thanks to kodave for keeping the thread updated. I've bought about 10-12 guides and 7-8 blu-rays over the past month, but I haven't had any out of the ordinary experiences to report - almost all of them shipped in bubble mailers and there was no damage to any of them. However, yesterday I got my "used" Disney Universe CE (Hardcover guide) and it was sealed in plastic. Does gohastings ever reseal items? I have gotten new things as "used" before - the Bioshock 2 CE :360: had the inside box sealed, but I guess they sold it as used because the slipcover was in terrible shape.[/QUOTE]

[quote name='slainviper']People have reported getting legitimately new items when they've ordered used, but I have received used items that have been resealed before. I've only had this happen for CDs, but I know for sure that they were resealed since they were missing the security sticker and one of the tracks just straight up wouldn't play. I've also received used items that were resealed that had GoHasting's "used" image on the plastic, but that would be quite obvious.[/QUOTE]

They have really good resealing machines in stores. Usually, my experience is they use a special plastic with green "USED" and squares on it to seal the used stuff so it's pretty obvious what it is.

It's not often, but I do get new CDs sent to me when I purchased used. Sometimes there can be visible flaws (like one had water damage even though it was sealed and new) but other times it is just brand new sold as used.

In fact, I've gotten some double sealed. Sealed with the USED plastic wrap and then factory sealed once I opened that up.
 
I have also gotten legitimately sealed items (mostly DVDs/blus because thats what I typically buy) from hastings, but Ive also gotten some obviously resealed items (sorry, but a sealed item with scratches and finger prints, I think not). Most of the sealed items Ive gotten from them were legitimately sealed items though. Not sure why they occasionally reseal, maybe they have problems with people stealing discs out of cases in the stores. I know my pawn shop does, and they keep all expensive box sets and bluray discs behind the counter in a big folder and you have to bring the case to them... obviously thats a small example and hastings is too big for that concept.
 
I've ordered about 30 used cd's now. The only time I received something sealed was when I ordered a used CD for my sister and they instead sent me the wrong CD (new) by the same artist. I just chalked it up as a loss and gave it to my mother.
 
I've received some graphic novels that were sealed but listed as used. I don't believe they were re-sealed since they were the types of books that often ended up sold to retailers at a discount and I assume Hastings thought they could unload them faster as "used." Plus Hastings isn't really in the business of re-sealing their used books.
 
Late night insomnia ftw:

5 for $25 used books with next to no meaningful exclusions that I could spot. Use code NUTCRACKER. I just ordered some ridiculous finds, assuming they ship.

It seems like there are many other great finds from the pages I browsed. Part of me is kicking myself because I bought a lot of these books on various sales for what were good prices, but 5 for $25 is just ridiculously low.

No idea how long NUTCRACKER will last though. Might only be a day if they're resetting with all new promotions for Sunday.
 
[quote name='kodave']Late night insomnia ftw:

5 for $25 used books with next to no meaningful exclusions that I could spot. Use code NUTCRACKER. I just ordered some ridiculous finds, assuming they ship.

It seems like there are many other great finds from the pages I browsed. Part of me is kicking myself because I bought a lot of these books on various sales for what were good prices, but 5 for $25 is just ridiculously low.

No idea how long NUTCRACKER will last though. Might only be a day if they're resetting with all new promotions for Sunday.[/QUOTE]

Thx kodave, for feeding one of my addictions.
 
There doesn't seem to be anything worthy of the 5 for $25 even in stock. I'm getting real sick and tired of clicking on things only to see that they're OOS.
 
[quote name='jumpiestranger2']Thx kodave, for feeding one of my addictions.[/QUOTE]

Happy to do it.

Also, if anyone is going to buy a lot of books, don't be dumb like me - the discount repeats in intervals of 5, so no need to place separate orders. Could have saved myself 96 cents. I guess not thinking clearly is a downside of late night insomnia.
 
[quote name='kodave']Happy to do it.

Also, if anyone is going to buy a lot of books, don't be dumb like me - the discount repeats in intervals of 5, so no need to place separate orders. Could have saved myself 96 cents. I guess not thinking clearly is a downside of late night insomnia.[/QUOTE]

It's not necessarily a bad thing to check out every five books, since some of the stuff you want might go out of stock while you're adding other things to your cart.
 
[quote name='kodave']Happy to do it.

Also, if anyone is going to buy a lot of books, don't be dumb like me - the discount repeats in intervals of 5, so no need to place separate orders. Could have saved myself 96 cents. I guess not thinking clearly is a downside of late night insomnia.[/QUOTE]


When I ordered CDs last time I didn't realize until the end. lol. made like 10 separate orders.
 
[quote name='CheapLikeAFox']When I ordered CDs last time I didn't realize until the end. lol. made like 10 separate orders.[/QUOTE]

[quote name='slainviper']It's not necessarily a bad thing to check out every five books, since some of the stuff you want might go out of stock while you're adding other things to your cart.[/QUOTE]

Yeah. I ordered a particular 6 book series and the first 5 books were expensive. So I got those out right away then debated back and forth about what other 4 books to get with that last book from the series. I guess its possible any of those first 5 could have gone OOS while I was deciding on the other 4 books.

The reason I wish I had done all 10 on one order is because I'm like 95% certain that series is going to ship from the same store. For all 6 of these books to be in stock at the same time makes me think someone just traded in their collection to Hastings. And I think these books are a decent size so Hastings is going to have to spring for a box, I pray. If all 6 books are coming from the same store I'd hope the employee would notice my two orders and put all 6 in the same box, rather than do 5 in a box and 1 in a bubble mailer or whatever. (I have a sinking bad feeling they're going to jam at least 5 of the books in one of those giant bubble mailers and the bubble mailer and the books are going to arrived damaged.) But I don't know if their computer allows for combining shipments like that. I somehow doubt it, given how shitty their system is.
 
[quote name='kodave']Yeah. I ordered a particular 6 book series and the first 5 books were expensive. So I got those out right away then debated back and forth about what other 4 books to get with that last book from the series. I guess its possible any of those first 5 could have gone OOS while I was deciding on the other 4 books.

The reason I wish I had done all 10 on one order is because I'm like 95% certain that series is going to ship from the same store. For all 6 of these books to be in stock at the same time makes me think someone just traded in their collection to Hastings. And I think these books are a decent size so Hastings is going to have to spring for a box, I pray. If all 6 books are coming from the same store I'd hope the employee would notice my two orders and put all 6 in the same box, rather than do 5 in a box and 1 in a bubble mailer or whatever. (I have a sinking bad feeling they're going to jam at least 5 of the books in one of those giant bubble mailers and the bubble mailer and the books are going to arrived damaged.) But I don't know if their computer allows for combining shipments like that. I somehow doubt it, given how shitty their system is.[/QUOTE]

Swamp Thing isn't abnormally sized; I have three of the hardcovers you ordered, and they're the average GN size and thickness. Good luck with whatever they ship them in, Book Three is pretty valuable.
 
[quote name='supershammy']Swamp Thing isn't abnormally sized; I have three of the hardcovers you ordered, and they're the average GN size and thickness. Good luck with whatever they ship them in, Book Three is pretty valuable.[/QUOTE]

Yeah I meant "decent size" in terms of it being 5-6 HCs. I know they're not oversized. If they shipped 5 together, that's still 4+ inches thick. Buy 5 New 52 DC softcovers and I'd be surprised if they were more than a couple inches thick stacked on each other. I've never had anything that size survive Hastings extra large bubble mailers intact. Especially when multiple things are sliding around and causing different tear points. That's why I'm hoping that if they even ship, they come in a box. Plus I ordered several oversized hardcover books, and if somehow those are at the same location, that's going to add to the stress of a bubble mailer with multiple items. Then I'd really need a box.
 
I wonder since tomorrow is known as "Free Shipping Day" for a lot of online retailers that aren't currently offering free shipping for guaranteed Xmas delivery, if GoHastings will sneak that in tomorrow with a special code.
Kinda interesting that they don't have an expiration of the "Nutcracker" code currently.

Things that make you go "hmmmmm".

*fingers crossed*
 
[quote name='Tarheel76']I wonder since tomorrow is known as "Free Shipping Day" for a lot of online retailers that aren't currently offering free shipping for guaranteed Xmas delivery, if GoHastings will sneak that in tomorrow with a special code.
Kinda interesting that they don't have an expiration of the "Nutcracker" code currently.

Things that make you go "hmmmmm".

*fingers crossed*[/QUOTE]

I've got my fingers crossed for that, too. I've been eyeing a few games and DVDs, but my goal is the lowest price I can get, and I'm not keen on their shipping rates.
 
[quote name='Tarheel76']I wonder since tomorrow is known as "Free Shipping Day" for a lot of online retailers that aren't currently offering free shipping for guaranteed Xmas delivery, if GoHastings will sneak that in tomorrow with a special code.
Kinda interesting that they don't have an expiration of the "Nutcracker" code currently.

Things that make you go "hmmmmm".

*fingers crossed*[/QUOTE]

What other online retailers? I've just never heard of this.

And Hastings has often stopped putting out expiration dates for their promotions. I assume because that encourages people to wait until the last minute instead of buying immediately. This also makes it harder to predict the next sales and their durations.
 
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