The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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kodave

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
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Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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I put in 3 orders over the past week lol. Hoping all 8 games are in great condition. Snagged catherine for 18.99 after missing on gamefly twice :/
 
Had my copy of Enslaved canceled...first time I think I've ever had a game canceled from them. Did get Sacred 2 in great condition complete with manual.
 
[quote name='ckc4043']why my transaction is pending after I purchased used games in gohasting? because out of stock?[/QUOTE]If it shows pending, then it's still to be processed. Why would you assume that it is out of stock if it hasn't been cancelled yet?
 
[quote name='TheNeck']right now it would seem the 33OFF code is not longer working, i tried get a ps3 game and a vita game. :([/QUOTE]

Uh.... Not quite. It's still working. It's just not working on those two games you selected. Are you sure you picked Used? It doesn't work on Previously Viewed.
 
[quote name='kodave']Uh.... Not quite. It's still working. It's just not working on those two games you selected. Are you sure you picked Used? It doesn't work on Previously Viewed.[/QUOTE]
mlb 12 ps3 used, it didnt work. i wonder why

and the other game was previously used. :whistle2:( thanks
 
I don't mind GoHastings shipping or Tax I DO mind their letting me order then canceling or showing me in stock then when I click on it saying out of stock.

Still they have good deals so first world problems
 
Got drunk this weekend and took advantage of 33% off by buying ultimate mvc3 and blazblue calamity trigger. I got the first blazblue just to see if i liked the series enough to eventually get the new one since used it only cost like 7 bucks. Ultimate arrived perfect and they sent me the collectors edition of blazblue CT brand new. Same thing happened with warriors orochi 2 a while back. Gotta say i do love some gohastings.
 
[quote name='TheNeck']mlb 12 ps3 used, it didnt work. i wonder why

and the other game was previously used. :whistle2:( thanks[/QUOTE]

It seems like they've excluded some newer games, like SSX and Mario Party 9. MLB 12 is probably the same. They've also excluded some other random games. Sometimes there isn't rhyme nor reason with what Hastings chooses to include or exclude in certain sales.
 
I believe that shipping is fair, but if I order multiple items there should be a discount on shipping. If I get 10 games they could give me half price shipping or so, and throw them all in 1 box. Don't care if it takes an extra few days to get here.
 
I can't seem to stay away from Gohastings. Went back and picked up Test Drive Unlimited 2 for $7.20. I have to force myself to not go to that site. They are brutalizing my wallet!
 
Got my copies of SFxT and mortal kombat vs dc. MKvsDC is actually a brand new copy of the hits version so that was cool. And SFxT looks almost brand new as well. Came with everything. Much better than my last order.
 
[quote name='the_ENEMY_']I believe that shipping is fair, but if I order multiple items there should be a discount on shipping. If I get 10 games they could give me half price shipping or so, and throw them all in 1 box. Don't care if it takes an extra few days to get here.[/QUOTE]

But that doesn't make any sense. Hastings operates 146 different stores across the country. If you ordered 10 games, they could come from 10 different locations. You'd either have to have each store ship it to one central store, or have all the stores ship it to a central warehouse (like the place where they have returns mailed to).

You not only have to pay people to deal with online orders in the store, but you have to pay people to work in the central location to sort all of these packages from the stores and then re-ship them out to individuals. Or you'd back up the "Go Ship" department in store if employees had to take the time to not only ship out their store items to other stores, but then re-send out out re-combined orders too. And chances are, sending items to other stores on an individual basis isn't very cost effective. You'd face longer delays than you think if stores have to wait until they have a sufficient number of items to ship to the central location or another store before the items are re-combined and shipped out to customers. You have to pay for shipping materials to send stuff from one store to a central location, then again to ship to the customer. And then there's the added cost of double shipping on Hastings - once from the store to the central location, then again from the central location to you.

And you want a DISCOUNT for that? I don't think that's the way it works.

And if you say, "Well why doesn't Hastings make a central warehouse location to sell used games (and other stuff) out of? That way I could get a multiple item shipping discount." If they do that, then you're looking at essentially the same system GameStop has. And we'd be left with far less selection because the individual stores would have to pick and choose what games stay in store and what games go to the warehouse to online. There's always games on GameStop.Com that aren't available online but are available in store. Luckily with GameStop there's a location in every mini-mall. Hastings has under 150 stores and are closing more all the time. After a trade in occurs, within 48-72 hours the item goes online since it didn't sell from the store, and we all have the opportunity to buy it. And I'd wager most people that post in this thread don't even have a Hastings remotely near them. I'd have to drive hundreds of miles to another state to get to my closest one. It's not really a GameStop situation where most people could pick off the trade ins in-store before they go online or are shipped to a central location. Plus, have you ever seen the price stickers for in store items? They charge a shit ton more in store than they do online. I just bought a game for $6.60 shipped from them that had an $17.99 in store price sticker on it. The current Hastings model favors us online shoppers having a wider selection of items and better prices than in store, especially if we can buy during something like a 30% off sale.

Plus, if you've ever shipped one single game using something like eBay/PayPal discounted shipping, the cost is at least just under $2 if not more. $2.28 - included a bubble mailer to mail it in - seems to be a fair cost of sending individual games and is likely calculated to be that. After all, why would they charge something as random as $2.28 otherwise?

Could Hastings adjust your order price on the back end and refund you a certain amount if multiple games ship from the same location? Perhaps. But they're a business. A lot of places online charge shipping fees that don't match the actual costs of shipping individual items or several items in one box. Have you looked at eBay? So many sellers are trying to skim extra profit by charging $4.99 to ship a single game.

And while Hastings has a wide selection and sells many popular products like books, movies, music, games, etc., they're a very small operation. They're not Amazon, WalMart, Best Buy, GameStop, or Target sized. And for being the size they are, they're pretty damn competitive with their item pricing and shipping pricing.

But again, I just don't worry about it or see why its worth caring about their shipping prices at this stage of the game. If Hastings' price (after any discount) + shipping isn't cheaper than things I can get shipped from Amazon using Prime (like from Amazon Warehouse and certain 3rd party Amazon Marketplace Sellers), or if it isn't cheaper than the current market price on eBay for a complete game + shipping, then I just don't buy it from Hastings regardless if all of the items will ship from one location or if they will all ship individually.
 
Great reply kodave. I just picked up Darksiders and White Knight Chronicles 2 used for $25. Super cheap. Also noticed Okami is only $12 new which is cheaper than amazon even after shipping. May pick that up soon since I never played it before I sold my wii. Which brings up my next point, I bought a Used - Very Good Red 25th anniversary wii bundle for $100 shipped! Sure hope it's complete and doesn't require a return. Figured it was worth a shot since usually go hastings is quality :)
 
After a trade in occurs, within 48-72 hours the item goes online since it didn't sell from the store, and we all have the opportunity to buy it.
Click to expand...

It's actually almost instantaneously.. everything's updated every night after stores close. Sometimes things don't even have a chance to make it to the shelf the next day before someone online orders the item!
 
Yeah the 33OFF code didn't work on ICO/SHADOW collection either and it FINALLY was showing in stock used. That came out last September! I don't get it.
 
I'm with the consensus in the thread. I have no problem with GoHastings shipping model. The $2.28 is not really that much, especially when you take into account that it is about equal to what the actual shipping cost is. Granted when trying to take advantage of a deal, and ordering a large amount of games, shipping adds up and it looks like a hard pill to swallow. But in almost all cases the cost of shipping, when added to the discounted prices, is still a deal.
I have ordered over 50 PS3 games from them in the past few years and the $100+ that adds up to I have spent in just shipping charges is much less than the amount I have saved. For me it is a worthwhile site, as well as it is for others. If certain people have a problem with their shipping charges then why come to the thread and bash them? Just don't buy from them and get your games elsewhere.
 
Haven't bought from goHastings in a while (mainly because I'm trying to keep spending down in general), but it looks like their prices are much higher than they used to be. Has it been like this for a while?
 
Pulled the trigger and got Transformers: WFC, Prototype and Dead Space 2 for 42 shipped.

I was really surprised Dead Space 2 was going for $11, $7 after the code.
 
I was the one who started the shipping debate. I'll be honest, i realized that there are still deals to be had if you buy a game or two. But it is tough to really take advantage of a sale like this in a terms of buying a large amount of games. It's too bad that there isn't some sort of permanent deal like "buy 10 items and shipping is 50% off" or whatnot.
 
[quote name='Drclaw411']I was the one who started the shipping debate. I'll be honest, i realized that there are still deals to be had if you buy a game or two. But it is tough to really take advantage of a sale like this in a terms of buying a large amount of games. It's too bad that there isn't some sort of permanent deal like "buy 10 items and shipping is 50% off" or whatnot.[/QUOTE]

Your logic is flawed on this. If there are deals to be had when buying a game or two there are deals to be had when buying a large amount of items. You are paying less for the combined cost of a single game with discount and the added shipping then you would pay almost any other place. For example I just bought WET, Singularity, and Venetica fort he PS3. Total was $25 and a little change. If you can point me out to where on the interwebs I could find a cheaper price I will concede to you. I'll overestimate and say shipping was $7. I for one am content with paying the 7 bucks when my total was $25.

I will grant you, if you do buy 10 games, looking at the total shipping as $27 may seem pretty shitty, but the savings offsets and outweighs those costs.
Clearly you are one of those people that will never change your mind no matter how much people say and that is fine. Leave the deals on GoHastings to the rest of us.

Here is a 24 hour offer for you; if you can find those 3 games I mentioned, complete and in mint condition (as I received them from GoHastings) for less than $25 I'll pay half the shipping if you decide to order from GoHastings on their next sale.
 
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[quote name='mmjr3']Your logic is flawed on this. If there are deals to be had when buying a game or two there are deals to be had when buying a large amount of items. You are paying less for the combined cost of a single game with discount and the added shipping then you would pay almost any other place. For example I just bought WET, Singularity, and Venetica fort he PS3. Total was $25 and a little change. If you can point me out to where on the interwebs I could find a cheaper price I will concede to you. I'll overestimate and say shipping was $7. I for one am content with paying the 7 bucks when my total was $25.

I will grant you, if you do buy 10 games, looking at the total shipping as $27 may seem pretty shitty, but the savings offsets and outweighs those costs.
Clearly you are one of those people that will never change your mind no matter how much people say and that is fine. Leave the deals on GoHastings to the rest of us.

Here is a 24 hour offer for you; if you can find those 3 games I mentioned, complete and in mint condition (as I received them from GoHastings) for less than $25 I'll pay half the shipping if you decide to order from GoHastings on their next sale.[/QUOTE]
Well, you can't say "complete and mint condition" because Hastings does not guarantee that.
 
Does anybody know Hastings includes peripherals with used games? It doesn't say "game only" and the picture doesn't change, but normally games that come with something else (be it music controllers or otherwise) don't come with the extra item used.
 
[quote name='Scorch']It's actually almost instantaneously.. everything's updated every night after stores close. Sometimes things don't even have a chance to make it to the shelf the next day before someone online orders the item![/QUOTE]

It seemed to be that way, but employees have posted on their Facebook wall that they have implemented a system to cut down on the number of online cancellations (because someone walks into the store and buys the item before the Go Ship department can grab it to mail to you).

Obviously this risk is always there, but with currently "popular" items, if its going to walk out of the store, it's going to be within X number of days/hours. After that its probably safer to list online.

I've noticed with several items I've been watching closely with a browser plugin, the search box for finding it in store used to pop up the day before it came back into stock online. Now its about a 48 hour delay, which, my best guess is, that's their way to try and reduce the number of cancellations.

I don't have any hard facts or inside intel on Hastings, but that's my best guess based on observation.

[quote name='Drclaw411']I was the one who started the shipping debate. I'll be honest, i realized that there are still deals to be had if you buy a game or two. But it is tough to really take advantage of a sale like this in a terms of buying a large amount of games. It's too bad that there isn't some sort of permanent deal like "buy 10 items and shipping is 50% off" or whatnot.[/QUOTE]

And you're still missing the point and using flawed logic. You say there are deals if you only buy a game or two, but somehow its tough to take advantage of the deal if you buy a large number of games. This is absolutely 10000000% untrue, because you always have to factor in shipping into the price for the games you buy. You HAVE to look at every game price on Hastings as that price (or that price after discount) PLUS $2.28 (or whatever the shipping price may be at that time). That's the ONLY way to look at it if you're a real CAG. As long as the game price + individual shipping price is a deal IN AND OF ITSELF, you're getting a deal whether you buy one game or you buy 100 games. You just "feel" like you're not getting a deal when you add 20 games to your cart then see a $45 shipping fee. I really don't know how many times I can repeat myself on this.

I constantly see people whining on Hastings' Facebook page that they want a free shipping code - but for video games, free shipping is only a better deal than 30% off if the game's listed price is under $7 (or something like that - I have the math in the 2nd post) before discount. You have to look beyond the shipping price to the total price per item.

[quote name='Drclaw411']Does anybody know Hastings includes peripherals with used games? It doesn't say "game only" and the picture doesn't change, but normally games that come with something else (be it music controllers or otherwise) don't come with the extra item used.[/QUOTE]

If it comes with the peripheral, it'll say [Bundle] next to the game title. If it doesn't say bundle its probably going to be game only. Look at the DJ Hero listing as an example: http://www.gohastings.com/product/GAME/DJ-Hero/sku/278978139.uts
 
As much as I complain about Hastings' shipping, I decided it was worth it this time. I went with Fortune Street (wii), Skylanders (PS3), and Kinect Disneyland (360) for $63.55 shipped. Skylanders will be going back though if it doesn't come with at least the portal and the Spyro figure, as that's basically the only character I plan on using in the game.
 
[quote name='renique46']Cant believe people are still bitching about what they get from gamestop.com especially when it comes to older titles. There's a reason why they no longer have that game case manual guarantee on every single title like they use to. Should be common knowledge by now. Like someone said, Hastings is probably strict in store when it comes to trade ins so that's why your most likely to get complete games when ordering from them.[/QUOTE]

Game case manual? Last I looked my complaint dealt with a LOT more than just a game case manual. In all honesty, if I received a game that was just missing a manual then I wouldn't have an issue. My issue with Gamestop deals with almost every aspect of the game possible. The game case, condition of the game case, game manual, cover art, and even the condition of the disc in many cases. Game manual, lol. Oh and by the way, 5 of the 6 games I ordered were newer games, released within the last 4 months. Besides, the point of my post was to let people know what a great experience I had with my GoHasting order, a perfectly relevant statement given this thread is a GoHastings thread.

As for the you cant believe it part....well, believe it because I will continue to pass on any information I believe to be relevant to this forum and that includes my dealings with internet orders and yes, that includes information that you may or may not deem to be common knowledge. Personally, I cant believe that there are still people on the internet that make posts like yours, posts that add absolutely nothing to a thread but bitching and moaning. They do nothing but clog up threads with completely irrelevant crap and most importantly, the people for whom they were intended never give a rats behind anyways and yes, that includes me. Next time you come across a post of mine that somehow boggles your mind, for whatever reason, simply ignore it.

And to get things back on the proper track, I received the rest of my GoHastings order, 3 more games, and not only was each game 100% complete and in great condition, 1 of the games was brand new and still shrink wrapped (Call of Duty World at War). I thought maybe I had made the mistake but I went back and checked the receipt and sure enough I ordered it used. I also checked my credit card online and I was charged the appropriate amount. Maybe they ran out of that particular game and decided to just toss in a new copy. Whatever the reason, it was a nice bonus. All in all I am really happy with my order and will definitely be ordering from GoHastings again in the future.

By the way, the people that are letting GoHasting's peculiar shipping method deter them from placing an order are only losing out. In the end the only thing that matters is the price you paid and the condition of the game. Whether your paying 1.00 for the game + 9.00 shipping or 10.00 for the game + free shipping or even 5 dollars for the game + 5 dollar shipping, it makes no difference whatsoever. You would think people who belonged to a forum dealing with getting the best deals would understand that. Oh well, to each their own. Its their loss.
 
Picked up Asuras Wrath for 32 bucks shipped after code. Don't know why but the "game" looks pretty awesome. Seems like a relaxing experience and like the "chapter" setup.

Why not! Almost grabbed White Knight Chronicles II for 19 bucks shipped
 
im hoping some used ps vita games will come in stock before the end of today, like modnation racers and wipeout. :D

If not at least i was able to get 5 vita games from gohastings in this last week or 2. :D
 
Kodave - i agree with you but it's not worth convincing drclaw that gohastings has great deals. gohastings is one of my favorite places for used game deals. forget him. more for us anyway.
 
[quote name='kodave']Just a reminder that there's only 8.5 hours left and it rarely gets much better than 33% off.[/QUOTE]

Ya I picked up one more game that popped back in stock.
 
Hey, does Batman: Arkham Asylum come with a bonus disc for the extra stuff, or a download code? I want to get it from Gohastings, but won't bother if it doesn't have a disc for the extras.
 
I got one more. I got the regular Arkham Asylum for 9 bucks since the GOTY was out of stock. Not a huge deal as I never did really care for the challenge maps or that Truvioz 3d or whatever it is. I want stereoscopic if I get 3d :p
 
What is with this 33off code? Some games it does take anything at all off and it only seems to allow you to get the discount on one game? wtf!
 
[quote name='neil1115']What is with this 33off code? Some games it does take anything at all off and it only seems to allow you to get the discount on one game? wtf![/QUOTE]

I used it on 2 games in the same order without issue (Darksiders and Ninja Gaiden Sigma). But I think someone earlier posted that it doesn't work for certain games.
 
Bah....looks like I will just wait for Best Buy do do their next B2G1. Should be within a week or two. They have been doing them monthly. True with them online you can be rolling the dice with the manual but 99% of the time I get unscratched discs.
 
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