The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Man, these deals are gonna break the bank!
In for these games this time:
God of War Collection 9.xx
Battle Fantasia 4.xx
Dead Space 2 8.xx
Demon's Souls 7.xx
FF XIII 5.xx
SSF IV 6.xx
White Knight II 15.xx
Ghost Recon:AW 3.xx
 
I know from reading the faq that conditions can vary but I was wondering if the community could answer what seems to be the majority experience...do most games from hastings come with scratched discs or are they usually clean? I am used to getting used games from Best Buy which 99% of the time are scratchless.
 
[quote name='neil1115']I know from reading the faq that conditions can vary but I was wondering if the community could answer what seems to be the majority experience...do most games from hastings come with scratched discs or are they usually clean? I am used to getting used games from Best Buy which 99% of the time are scratchless.[/QUOTE]

I've only ordered PS3 games, but the discs have always come in good condition. Only a few cases, which were for older games, weren't in good condition.
 
[quote name='waldo21212']I've only ordered PS3 games, but the discs have always come in good condition. Only a few cases, which were for older games, weren't in good condition.[/QUOTE]

I've ordered PS3 Games, DVDs, and CDs.

PS3 Games: Most have come in excellent to very good condition, meaning a small scratch here or there but nothing major.

DVDs: These game in I would say good condition, no deep scratches, but several smaller scratches, but still playable.

CDs: This has been the mixed bag. I've gotten most in good condition, but have had a handful of scratched to all heck or deep scratches even after resurfacing.

Things to note though, people are more likely to carry around CDs, take em in the car etc. Games are likely to stay in one place.

For Bestbuy, all their games are run through state of the art resurfacers if they are scratched so they come out looking immaculate. So, yes they do look great, but its usually because they've already been resurfaced.
 
Thank god they continued this 30 percent off deal so that I can click on games marked as available only to see they are unavailable again :)

Seriously though I'll probably browse for 4 hours today addicted


SIDESHOWBOB is not working for me on anything but I can login
 
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Just bought a ton of stuff, and most of it is seemingly in stock still, probably because of the site blackout from last night, so I guess that was one good thing about it. Living on the west coast, most of the good stuff are usually gone by the time I wake up.
 
[quote name='kodave']I wonder how many thousands of dollars in sales they've lost because their site is down?

I know I just defended them for being a somewhat small enterprise, but something like keeping your website up and operational is within their control because they can pay for quality hosting, servers, and a web design/maintenance team. But seeing how poorly constructed their current website is, it doesn't look like they're spending in the right areas when it comes to internet retail.[/QUOTE]

**OUCH***

We have actually spent a large sum of money on new servers and equipment in the past 9 months. But you are correct, last night was inexcusable and we are all extremely embarrassed.
 
Yea, so I can get more canceled notifications when they run out of stock despite selling to me! This happens on about 1 out of every 3 orders with my via GoHastings. At least Best Buy compensates it's customers in some form if they have to cancel orders. Don't get me wrong, I am not a proponent of Best Buy, but in this pecking order they seem to have better customer service at least.
 
[quote name='PhoenixAZ']Yea, so I can get more canceled notifications when they run out of stock despite selling to me! This happens on about 1 out of every 3 orders with my via GoHastings.[/QUOTE]

Yea its annoying...still waiting for my Asuras Wrath to get cancelled
 
[quote name='gohastings']**OUCH***

We have actually spent a large sum of money on new servers and equipment in the past 9 months. But you are correct, last night was inexcusable and we are all extremely embarrassed.[/QUOTE]

I have a question as to if your company actually has a night staff that runs the online site.

You guys always seem to get hit the hardest during night times because it feels everything is automated and not actually being taken care of by anybody. There should be some sort of a maintenance guy during nights, and also during the weekends because those seem to be the times where you struggle the most when bad things happen, as far what I see from my experience in the past.

And if you guys actually do have someone working nights and weekends, then for shame on them for not doing a better job keeping up.
 
33% off has brought some nice games into purchase range for the backlog but seeing shipping as 1/3 your price is a really hard CAG pill to swallow.
 
Hey folks. I have a quick question and before anyone asks I've already checked the questions page of the thread and have gone through 10 or so pages (I don't have enough time to check 108). Has anyone ever ordered a used collector's edition from their site? I would like to order one but there is a difference between what is in the synopsis and "package contents.". I called and spoke to a rep and she said they are not able to check the contents. Logic tells me "package contents" should rule but I was curious to see if anyone had experience with this. Thank you in advance.
 
[quote name='TheCITADEL']Hey folks. I have a quick question and before anyone asks I've already checked the questions page of the thread and have gone through 10 or so pages (I don't have enough time to check 108). Has anyone ever ordered a used collector's edition from their site? I would like to order one but there is a difference between what is in the synopsis and "package contents.". I called and spoke to a rep and she said they are not able to check the contents. Logic tells me "package contents" should rule but I was curious to see if anyone had experience with this. Thank you in advance.[/QUOTE]

It depends on which store you get it from. Unfortunately with CE/SE/LE stuff from Hastings, it is really YMMV as far as the contents you receive from them. I've received some that are complete, some that aren't, and some that are just regular editions, so YMMV. For the most part they've gotten a lot better at this in the past year or so, but still the occasional hiccup, so don't be too disappointed if it happens.
 
[quote name='Squarehard']It depends on which store you get it from. Unfortunately with CE/SE/LE stuff from Hastings, it is really YMMV as far as the contents you receive from them. I've received some that are complete, some that aren't, and some that are just regular editions, so YMMV. For the most part they've gotten a lot better at this in the past year or so, but still the occasional hiccup, so don't be too disappointed if it happens.[/QUOTE]

Thanks. Wish me luck.
 
[quote name='JaylisJayP']Sometimes I'm sure people here would happily pay $9 for a game with free shipping but turn down a $7 game with $2 shipping.[/QUOTE]

Ya, I get this feeling this is true. I've always just factored shipping into whatever price I pay, and that's the real cost of the game.

But I guess there are lots out there who just are genetically built to hate paying shipping costs.
 
[quote name='JaylisJayP']Sometimes I'm sure people here would happily pay $9 for a game with free shipping but turn down a $7 game with $2 shipping.[/QUOTE]

Haha! 100% correct
 
Yessir, it's so hilarious to me.

Let Gamefly sell a game for 10 bucks with "free shipping" and people just can't wait to buy them.

Let GoHastings offer that same game for 7 bucks plus 2 bucks shipping and for some it's "oh no, what a horrible deal, they are charging for shipping"
 
[quote name='CheapLikeAFox']Yessir, it's so hilarious to me.

Let Gamefly sell a game for 10 bucks with "free shipping" and people just can't wait to buy them.

Let GoHastings offer that same game for 7 bucks plus 2 bucks shipping and for some it's "oh no, what a horrible deal, they are charging for shipping"[/QUOTE]

My thoughts exactly.
 
[quote name='JaylisJayP']Sometimes I'm sure people here would happily pay $9 for a game with free shipping but turn down a $7 game with $2 shipping.[/QUOTE]

Because 'shipping kills the deal boner'. DM;FS, in other words.

Doesn't matter;free shipping.

I really need some rest o_o
 
[quote name='GHmanRON']Is there any good deals on some decent 360 games?[/QUOTE]


I just browse the games and see if I see any I have been wanting:

http://www.gohastings.com/browse/GA.../2459+4294938974+2365/departmentName/GAME.uts


that's the 360 list there.

Mind you that 33% off is the best deal for games priced 6.84 bucks or more. Free shipping is a better deal for those under that price. That said, free shipping on games isn't as common a deal.

Since GoHastings prices are competitive to amazon, with the discount and after shipping I find most used games to be 29% cheaper through gohastings than amazon.
 
[quote name='CheapLikeAFox']Yessir, it's so hilarious to me.

Let Gamefly sell a game for 10 bucks with "free shipping" and people just can't wait to buy them.

Let GoHastings offer that same game for 7 bucks plus 2 bucks shipping and for some it's "oh no, what a horrible deal, they are charging for shipping"[/QUOTE]

I understand I ventured into Hastings land when I made the shipping comment so I'd receive some smart remarks but it truly does kill the deal sometimes. This is comparing it to Hastings deals, not others.

So I see a copy of a game for $10.00. Hastings sends me an e-mail, 33% of all games. Great. So my game is now $6.70. What a deal? Eh. I now pay let's say $2.50 to ship, so now it's $9.20, so I saved 8% on THEIR prices.

Now here's the giant kicker! It's $2.50 per item to ship. Each game adds roughly 4 ounces to the items weight but I'm being charged to essentially create a brand new shipment while it's very likely they'll all arrive in the same box.

That is why it sucks.
 
It doesn't really matter, but you didn't save 8% in that example
you saved 8% and got free shipping,
which is a savings of 26% less than the total 12.50 cost you've quoted
 
[quote name='ijustw1n']I understand I ventured into Hastings land when I made the shipping comment so I'd receive some smart remarks but it truly does kill the deal sometimes. This is comparing it to Hastings deals, not others.

So I see a copy of a game for $10.00. Hastings sends me an e-mail, 33% of all games. Great. So my game is now $6.70. What a deal? Eh. I now pay let's say $2.50 to ship, so now it's $9.20, so I saved 8% on THEIR prices.

Now here's the giant kicker! It's $2.50 per item to ship. Each game adds roughly 4 ounces to the items weight but I'm being charged to essentially create a brand new shipment while it's very likely they'll all arrive in the same box.

That is why it sucks.[/QUOTE]

1. Your math is wrong. Original price is $10 PLUS shipping so $12.28.

Sale price is $6.70 plus shipping so $8.98

You still save close to 27% there.


2. So the deal is if 8.98 is a great price for the game especially compared to what others charge then it is a deal, if it is not a good price and you can get it cheaper elsewhere then no deal.

3. It's 2.28 per item to ship. hastings rarely ships all the games in one box. Why? Because they are a network of brick and mortar stores and their inventory is not located in once central warehouse. So 9 times out of 10 when you order more than one item, each item will come in its own envelope shipped from a separate store. They are not making money off shipping.

4. Even if they were making money off of shipping, if their price with the "abusive" shipping prices is still beating the lowest price out there you have nothing to complain about.
 
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[quote name='ijustw1n']I understand I ventured into Hastings land when I made the shipping comment so I'd receive some smart remarks but it truly does kill the deal sometimes. This is comparing it to Hastings deals, not others.

So I see a copy of a game for $10.00. Hastings sends me an e-mail, 33% of all games. Great. So my game is now $6.70. What a deal? Eh. I now pay let's say $2.50 to ship, so now it's $9.20, so I saved 8% on THEIR prices.

Now here's the giant kicker! It's $2.50 per item to ship. Each game adds roughly 4 ounces to the items weight but I'm being charged to essentially create a brand new shipment while it's very likely they'll all arrive in the same box.

That is why it sucks.[/QUOTE]

Why does it matter if they ship individually or the same package? Hastings' shipping price is fair and probably right on the money for shipping games out individually. Maybe they pocket a little extra money if they're lucky enough to ship multiple games from one location - most businesses overcharge for shipping anyway, and you're complaining about a business that charges at cost and below for shipping.

Besides, your logic doesn't make any sense. You have to accept their prices and their shipping are what they are.

If the game's price after discount + $2.28 (NOT $2.50) isn't a deal - THEN DON'T BUY IT.

Most people in this thread have figured it out and they find many deals on games and pass on any non-deals. YOU HAVE TO LOOK BEYOND THE LISTED PRICE AND REMEMBER THERE IS A SHIPPING CHARGE. Its not rocket science. Shit on a stick.


[quote name='gohastings']**OUCH***

We have actually spent a large sum of money on new servers and equipment in the past 9 months. But you are correct, last night was inexcusable and we are all extremely embarrassed.[/QUOTE]

It's the honest truth and you and your company know it or should know it. Your website lacks behind other basic retailers in terms of search functionality, wish list sorting, even just being able to look up your past order history, etc. Your big "web redesign" recently was only a visual facelift because none of the site's functionality was improved. You know your site always crashes at some point during big sales because servers can't handle the loads.

And hey, it was a fair question. Instead of buying an $11 game from GH last night, I went on Amazon and bought an $8 book. Now that I've spent that $8 from my spending budget, I'm far less likely to go back and spend on that game. I'm sure others out there had similar experiences last night when your site was down for at least 7 hours if not longer. Those are all lost sales and money going to your competitors.
 
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What the hell. I keep getting The billing address entered does not match the bank's records. Please try again. I ordered a bunch of stuff before, now I get this stupid message.
 
[quote name='ijustw1n']I understand I ventured into Hastings land when I made the shipping comment so I'd receive some smart remarks but it truly does kill the deal sometimes. This is comparing it to Hastings deals, not others.

So I see a copy of a game for $10.00. Hastings sends me an e-mail, 33% of all games. Great. So my game is now $6.70. What a deal? Eh. I now pay let's say $2.50 to ship, so now it's $9.20, so I saved 8% on THEIR prices.

Now here's the giant kicker! It's $2.50 per item to ship. Each game adds roughly 4 ounces to the items weight but I'm being charged to essentially create a brand new shipment while it's very likely they'll all arrive in the same box.

That is why it sucks.[/QUOTE]

Please don't breed - stupidity is hereditary.

You didn't include the shipping cost for the original price of a $10 game, so $12.28. On sale, it's $6.70 plus shipping, so $8.98. You are saving $3.30, or 27% off their original price!

I have a challenge for you: go to Amazon.com and check out the used prices of some games. Oftentimes, GoHastings will have the lowest price, or close to it. That's just the original price. After you use a coupon on their site, they're even lower.
 
this is one of the best deals i've seen in a while.. i was able to get a ton of ps3 games i was iffy about mostly because of their reviews for like $6-$10 each after shipping.. no matter where you go that's an amazing deal for games like ffxiii, deus ex, dragon age 2, and rage.. hopefully they keep with this promo in the future, i'd love to get my hands on some used copies of the newer games coming out since i'm now backlogged for at least a year :p
 
seems like the website is down or something, been trying to access a page for a game and it's just not loading up but the homepage does
 
[quote name='Aerc']What the hell. I keep getting The billing address entered does not match the bank's records. Please try again. I ordered a bunch of stuff before, now I get this stupid message.
[/QUOTE]

I added a note to the first post about this late last night/early this morning. You're going to have to call CS.
 
[quote name='acsguitar']I can get to the games but none of the game pages pop up[/QUOTE]
looks like they are showing up again, but decided to not to buy SFxTekken or Soul Calibur 5 but if anyone is interested they are around $30-$35 after shipping
 
Picked up a Mass Effect (used) guide this morning for $6. 33% off was just a bonus.

Oh, and FREE shipping! So, you know it was a good deal.
 
[quote name='PapaSmerf']Picked up a Mass Effect (used) guide this morning for $6. 33% off was just a bonus.

Oh, and FREE shipping! So, you know it was a good deal.[/QUOTE]

Good thing it wasn't $4 + $2 shipping. You would have totes been ripped off then.
 
If my orders get cancelled i Doubt i will EVER deal with this company again

ordered

Sonic's Ultimate Genesis Collection 7.03

this is what it looks like today

Discount: One for $7.03
Out of Stock.

Yet its in stock for 10.49
 
Wow that was fast. Just got all three of my games in the mail today. All of them in excellent condition. Dead Space 2 is missing a manual but no biggie. Will be ordering from them again.
 
Got Elder Scrolls Oblivion GOTY ($9) and V for Vendetta graphic novel ($6) for $17 shipped. Counting on the fact that since I haven't been spoiled by Skyrim yet I can still enjoy Oblivion.

Hoping the game isn't scratched and that DLC disc better be in there! Only special edition I've ordered from GH was a movie and while the second disc was included, the movie disc was so scratched (I'm talking deep gouges over the entire surface) it was unplayable in xbox and dvd player. CS took care of it and I'm ordering from them again b/c so far the good outweighs the bad.

The Bad
1 DVD deep scratches unplayable
1 video game very scratched but still playable
1 paperback with front cover significantly ripped
The Good
3 paperbacks in great shape
2 DVD's in great shape
6 graphic novels in great shape
3 video games in great shape
 
[quote name='Whedon']Got Elder Scrolls Oblivion GOTY ($9) and V for Vendetta graphic novel ($6) for $17 shipped. Counting on the fact that since I haven't been spoiled by Skyrim yet I can still enjoy Oblivion.

Hoping the game isn't scratched and that DLC disc better be in there! Only special edition I've ordered from GH was a movie and while the second disc was included, the movie disc was so scratched (I'm talking deep gouges over the entire surface) it was unplayable in xbox and dvd player. CS took care of it and I'm ordering from them again b/c so far the good outweighs the bad.

The Bad
1 DVD deep scratches unplayable
1 video game very scratched but still playable
1 paperback with front cover significantly ripped
The Good
3 paperbacks in great shape
2 DVD's in great shape
6 graphic novels in great shape
3 video games in great shape[/QUOTE]

Skyrim improved all the interface but oblivion has a much better main storyline.
 
[quote name='slidecage']If my orders get cancelled i Doubt i will EVER deal with this company again

ordered

Sonic's Ultimate Genesis Collection 7.03

this is what it looks like today

Discount: One for $7.03
Out of Stock.

Yet its in stock for 10.49[/QUOTE]

My Jak and Daxter Collection said out of stock, but it shipped and I got it no problem. I don't see that they'd cancel your game.
 
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