The Official Rant About Gamestop Thread!!

There are many stores where people don't everything about everything on the shelves. Hell, I don't know everything about my job. I didn't know every single surgery when I was a surgical tech. Stop being so naive about what a sales associate/cashier's job is all about.

The onus will always be on the consumer to educate themselves no matter what the product is. Yes, alot of companies have employees that are helpful and smart but do you really want to take advice from someone that works for the company that's selling to you? Realtors try to get you to by the most house you can possibly afford instead of a slightly smaller house that's more affordable. Car dealers try to get you by the most expensive car you can qualify for. Why get a four cylinder when we can get you a six for just a few thousand more? It's got more power...
 
[quote name='depascal22']There are many stores where people don't everything about everything on the shelves. Hell, I don't know everything about my job. I didn't know every single surgery when I was a surgical tech. Stop being so naive about what a sales associate/cashier's job is all about.

The onus will always be on the consumer to educate themselves no matter what the product is. Yes, alot of companies have employees that are helpful and smart but do you really want to take advice from someone that works for the company that's selling to you? Realtors try to get you to by the most house you can possibly afford instead of a slightly smaller house that's more affordable. Car dealers try to get you by the most expensive car you can qualify for. Why get a four cylinder when we can get you a six for just a few thousand more? It's got more power...[/quote]

Indeed. Two very good points.
 
Thats another thing, if you ask the question I mentioned you will likely get sold the most crap 50-60$ movie game in the store, and then next week you will find out that the game dropped to 19.99. Thats one thing I know about Gamestop employees, they love pushing the crappy yet expensive games on soccer moms who come with a question like I stated. I have also seem them succeed at getting a kid to purchase the most crappy game out there just because it has a cool cover or some other aspect of it cause it looks cool. Why don't you buy Superman 64, look the cartridge is this super cool red color! Asking a question like that is the perfect way to get yourself set up for the preorder, magazine subscription and game guarantee pitch.

Some people WILL take advice from a retailer though, because the retailer is the expert in their eyes, not knowing that the advice is generally designed to sell you the most expensive product or the product they just happen to have been paid to push for that week, or the product that they get extra commission or fringe benefits from selling.
 
The thing is..they hire a lot of the urban crowd who just go to work to sit around and talk about Madden and GTA and thats all the video game shit they know.

:roll:

That's one of my annoyances with GS.
 
[quote name='lilboo']The thing is..they hire a lot of the urban crowd who just go to work to sit around and talk about Madden and GTA and thats all the video game shit they know.

:roll:

That's one of my annoyances with GS.[/quote]

Hey now. I don't just like to talk about GTA. I also like Just Cause and Mercenaries. :D Oh and I personally hate Madden. It's the same shit, every year, but people act like it's the second coming EVERY fuckin' year. It's football people. You want to see football, turn on the tv and save $40-60. It's just THAT simple.

As for me, I'm waiting for them to start talking to me about the new 50 Cent game that's coming out soon. It's all I can think about playing lately. :roll:
 
[quote name='SaraAB']People expect that gamestop employees, you know, know something about video games. This is where the problem comes into play. On one hand they may get a very good answer from a very good and knowledgable employee. However on the other hand they may get a very, ahem, bad answer to their question. The problem is that despite people's perceptions, gamestop employees may NOT know stuff about video games, because their hiriing is not based on how much you know about games despite it being a game store, its largely based on your ability to sell things.

Also when you have people coming in and asking "what game would be a good gift for my 5 year old son, he can't read yet" its not exactly easy to answer. Its basically loaded because there is no right answer. Some customers will never be pleased, and they may be dissatisfied with the service they receive no matter how much you try to please them. No matter who you hire not every employee is gonna be able to answer every question about every game or every system either.[/quote]

I would have to say that gamestop bases their hiring on whether or not the person will show up for their shift more than anything.

[quote name='IAmTheCheapestGamer']I just remembered that Blockbuster takes games in about maybe 2 months ago and I've amassed over $400 in credit over that short period of time, mainly by paying attention to the Blockbuster/Gamerush thread.

They pay ALOT better for your games than Gamestop or Gamecrazy(not 100% sure about GC though) and they won't take in the same shit condition stuff as GS does. So essentially, you're able to build up a ton of credit there by flipping games and you mostly don't have to worry about 'will it come with a manual/artwork' or whatever if you're going to buy there, unless it's a converted rental copy.

It's easily 1000% better than Gamestop, that's for sure.

Oh and as Clarke asked, is your S key broken? Seriously, the whole using a dollar sign in the names of companies you dislike is kinda juvenile. Then again, I shouldn't talk, since I always called Gamestop AssRapeStop. Ahhh well, I've always been a hypocrite, why stop now?:lol:[/quote]

Don't take this the wrong way but if a game is fairly new and you find a used copy it really is $10 less than retail because of the edge card. Also, when the stars line up perfectly you may get a game 1-2 weeks after release used for 20-35% off with edge + weekly e-mail coupon. The other thing is for older OOP titles many of us don't have the time to hit every pawn shop or garage sale in town to find a rare game for 5 bucks. PS2 marvel vs capcom for example..... when they have a coupon you can get it for $50 vs. ebay's 100+ or whatever it is going for at the time. Yes, you have to get lucky to get a good, complete copy but it does happen. I am also very glad I live where I do because most every GS I go to has knowledgeable friendly employees. On the selling crap games to soccer mom's- most young kid's prefer the crappy games. I know mine do. I hate letting them pick games because I know what they pick many times will be crappy. And my last point will be that I only shop GS with coupon's+edge card and only trade when I have the edge, meaning 40% added or bonus 5/10/15 promos for my cheap trade-in value older games.
 
If they pick the crappy games and play them then thats ok, if they pick the crappy games and throw them on a shelf after playing them the first time then thats not ok since thats essentially a waste of money. We cannot forget kids have different tastes, and some kids games are not as crappy as we all think they are, they are fine for their targeted audience.

What defines a crappy game to me is bad design, bad design is a game that is unplayable due to bad game elements for anyone child or adult. Or a game thats generally considered to be VERY BAD, like Chicken Shoot DS or Superman 64. Everyone should be steered away from these titles imo. An example of bad design would be an adult or a child not being able to get past the first level after trying multiple times, thats just bad design if no one in the household is able to play the game.
 
I like gamestop since I do flip games. However, I'm a little mad they banned me from trading games in. They assume I'm a thief as I've traded a lot over the summer.

When I was banned, I had games left over. So I tried to get rid of them by trading at GS since the blockbusters are in different places, and gas is pretty expensive. Anyways, I got a friend to trade in my games, but I had them use my edge cards(mistake by me for not understanding how they track activity)

Next day, bought some stuff with GS credit, and noticed $200 missing on my balance. I told the clerk I didn't spend it, had them find out someone bought a god of war psp and was done at a store that is known for bad customer service. My situation was relayed to the leader of loss preventions( who already does not like me he. He told me in person I can buy, but no longer trade games.

I didn't get a response quick, so I called him and left messages. It took 2 weeks, finally called me and was first warned about trading games. I was threatened I could be banned and he said some other things to try and scare me. He also inferred I was a thief.

After that, he told me the cctv shows someone buying the psp. It wasn't me of course, but I was told there is only one copy of the edge card with your account info. So, it looks as though I gave it to someone I know to buy something and I can defraud them. I then asked, "You can tell I bought a MGS4 PS3 right? Why wouldn't I have done this on the PS3? I would get more money back, and they sell alot better than a PS3. Personally, I would never buy a PSP, as I had one before and didn't like it. He replied " well, I have no idea why you wouldn't have."

This was over the summer, and I'm pretty sure I'm banned permanently and still have $200 missing in credit. I could care less about the credit, but the only thing I can think is that he didn't like what I was doing, legally or ilegally. He saw that I traded that even after I was told I couldn't anymore, and had $200 taken out of my account at a store that already is known for bad service. So, I was essentially penalized, then warned after I called him about it.

I could have avoided this whole situation, but I still feel that it wasn't fair how they went about the situation.
 
[quote name='pinoyboy']After that, he told me the cctv shows someone buying the psp.[/quote]

Hardly any Gamestops have security cameras. Did you see the video? If not, this dude is probably LYING.

It wasn't me of course, but I was told there is only one copy of the edge card with your account info. So, it looks as though I gave it to someone I know to buy something and I can defraud them.

You can pick up a reserve with just a name and a phone number after you lose the receipt. Want to get a free or discounted game on release day? Just hang around a G$ on the weekend until somebody reserves the game you want. Just play the demo kiosk while you wait. Then keep an ear out for the person's name and phone number. Bingo.

Also, G$ has accessed my (faded) card by punching in the (barely there) numbers because the barcode was gone. If this person who bought the PSP got a hold of a receipt of yours (did you lose any receipts lately?), they could have used the card number on the receipt to access your $200 and perhaps staged a faded card to make it look even more legit.

Most likely this was an inside job by somebody who reprinted your last receipt, wanted to get back at you, and got somebody to steal the credit because they didn't like you trading in so much stuff.
 
Bump for thread prevention.

I also thought I'd toss what happened tonight in here. Saturday I went to a Gamestop and left my Edge card there (thought he had kept it behind the counter, but I may have very well left it on the counter for whatever reason) I hadn't picked it up prior to tonight. The GS I go to on the way home has a bunch of cool GB games, so I grab those. The associate is unable to add the Edge discount to my entire order for whatever reason (although he told me I would get my Edge card just fine) and I don't notice this until I'm in the car heading down the road. I figure I'll go pick up the Edge card and get an adjustment there.

Now, me and an associate at this Gamestop have a bit of a history. A while back, when Halo 3 was trading in for 49 bucks after this crazy tradein promo, I tried to trade in a disc only copy. It was mint condition, but he was charging me refurb fees because it didn't have a case or a manual. Then, on the day I forgot my Edge card I also asked that a Gamecube game's case that I was buying be switched out with another Gamecube game's case. The game I was buying had the plastic part of the case ripped off, and I thought I was justified. He kind of rolled his eyes at me during that.

But, anyway, I came in tonight to get an adjustment from another clerk in the store. It was taking long since I bought like ten GB games, but everything was fine except for the copy of Mass Effect I bought. Keep in mind prior to the adjustment I had asked if he needed another 20% off coupon for the Mass Effect and he told me no. Of course, Mass Effect came up 26.99 and I asked if he needed another coupon. He again said, "No." I told him the total was off, and he finally agreed.
My nemesis came over and looked at the transaction and volunteered to look for a coupon to use (?!) He came back and didn't find one. I asked if he needed a coupon because I may have an extra. He said no and added a generic 20% promo to the order. This threw off the total by a bit since it wasn't a true 30% off-- the Edge took off of the 20% total instead of the full price of the game. I brought this to my attention and he kept disagreeing. I said, "A full 30 percent off would be nine dollars off. I think it's a little off since you overode--" He interrupted and said, "It wasn't an override, I added a 20% promo."

SAME fuckING DIFFERENCE, YOU HAD NO COUPON SO YOU CHANGED THE NORMAL PRICE OF THE GAME FOR ME. I THINK THAT CONSITUTES AN OVERRIDE, BUT WE CAN ASK MY FIRST GRADE TEACHER IF YOU'D LIKE.

Anyway... I told him, in a more direct fashion, that I had an extra coupon and I'd like to just use that. He said, "You have it on you?" Like I had caused this whole situation and the natural thing to assume is when someone brings up having an extra coupon, in the context of resolving an issue immediately, that it must not be on them, and at home or at work or any other place. I gave him the coupon and he shook his head "Fifty cent difference." Yep, you're right, fifty cent difference that I would have had if you didn't keep my Edge card behind the counter, or if the other Gamestop had used my Edge discount like they said they did. I thanked the other guy, who seemed pretty nice throughout all of it (though I'm sure he's chuckling with his cohort about me arguing for two minutes about fifty cents) and tried to thank my nemesis as unlocked the door, but he didn't respond. fuck him, I'll argue with him all the time if I'm right about something.

Anyway, before someone jumps on me for overreacting-- I'm not pissed, I just don't happen to like this Gamestop guy. He's one of those thirty-something Gamestop guys that's cocky and arrogant. Mother Gamestop has employeed far too many of those.
 
[quote name='Chuplayer']Youtube is really cocking it up lately by banning any user that posts anything even remotely controversial.

At least it seems like all the videos are up on Gametrailers.[/quote]

Whistle Blower Zero also MegaUploaded them.

I saved the links in case GameStop took the youtube videos down:

1 - http://www.megaupload.com/?d=HK0IQL3M

2 - http://www.megaupload.com/?d=P84NU3YS

3 part 1 http://www.megaupload.com/?d=CRK02QKQ

3 part 2 http://www.megaupload.com/?d=INUP041H

Intro and Full Script
http://www.megaupload.com/?d=53U6H271
 
lol I was at gamestop today because I had a coupon. This one kid was trying to trade like 9 games for rock band 2. He complained that FYE will only give 37 dollars and GS will give 90. The gs said FYE had a very bad service (bad system of trade values) and they rip off people. wtf? lol as if gs didn't do that already.
 
here, they reached a new low:

Gamestop stores their Xbox360 & PS3... in the Bathroom

via engadget

On a serious note, we're telling ourselves that there's just no way this happens in even a meaningful amount of Gamestop locations, but more than anything, the video waiting just after the break is for chuckles and chuckles alone. Apparently, one quick-thinking videographer-to-be captured a few stacks of Xbox 360s and PS3s in the store bathroom. Yes, the store bathroom. So the Gamestop-sourced console you're playing on right now could have all sorts of restroom-related germs on it. Yikes.

[Thanks, gamestopped]
 
[quote name='phear3d']here, they reached a new low:

Gamestop stores their Xbox360 & PS3... in the Bathroom

via engadget[/quote]

They did that (stored extra consoles and stuff in the bathroom) when I worked at an EB back in the PS1/N64 days....
 
[quote name='Captain_Insano16']They did that (stored extra consoles and stuff in the bathroom) when I worked at an EB back in the PS1/N64 days....[/quote]
yikes. i guess thats why the video is again deleted. :applause:
 
Well, as long as they weren't pissing on them, I guess it's ok. Then again, this guy probably wouldn't mind that, either.

C_44587646.jpg
 
[quote name='david12795']lol I was at gamestop today because I had a coupon. This one kid was trying to trade like 9 games for rock band 2. He complained that FYE will only give 37 dollars and GS will give 90. The gs said FYE had a very bad service (bad system of trade values) and they rip off people. wtf? lol as if gs didn't do that already.[/quote]

Gamestop giving more than FYE for trade-ins? Did we enter the Twilight Zone or something? The games must've been current gen stuff and the kid must've managed to get the 'trade 2, get $10 extra' deal that I think is currently going on on them, since I know that Gamestop is usually never higher than FYE on trades.
 
[quote name='IAmTheCheapestGamer']Gamestop giving more than FYE for trade-ins? Did we enter the Twilight Zone or something? The games must've been current gen stuff and the kid must've managed to get the 'trade 2, get $10 extra' deal that I think is currently going on on them, since I know that Gamestop is usually never higher than FYE on trades.[/quote]


Yea that must've been why he got so much :p
plus i think he stacked using the edge card.
 
I really should've done the $2 Edge card from the one thread, since I was planning on flipping between GS and BBV, but it's just too much of a pita to go back and forth over and over.

Mind you, for $2, it'd get me 10% off any games I actually DO buy from Gamestop.
 
[quote name='IAmTheCheapestGamer']I really should've done the $2 Edge card from the one thread, since I was planning on flipping between GS and BBV, but it's just too much of a pita to go back and forth over and over.

Mind you, for $2, it'd get me 10% off any games I actually DO buy from Gamestop.[/quote] Where do you get a $2 edge card?
 
[quote name='Chuplayer']Hardly any Gamestops have security cameras. Did you see the video? If not, this dude is probably LYING.



You can pick up a reserve with just a name and a phone number after you lose the receipt. Want to get a free or discounted game on release day? Just hang around a G$ on the weekend until somebody reserves the game you want. Just play the demo kiosk while you wait. Then keep an ear out for the person's name and phone number. Bingo.

Also, G$ has accessed my (faded) card by punching in the (barely there) numbers because the barcode was gone. If this person who bought the PSP got a hold of a receipt of yours (did you lose any receipts lately?), they could have used the card number on the receipt to access your $200 and perhaps staged a faded card to make it look even more legit.

Most likely this was an inside job by somebody who reprinted your last receipt, wanted to get back at you, and got somebody to steal the credit because they didn't like you trading in so much stuff.[/quote]

Just saw your response, and most likely, yes, I believe they were just getting back at me. The guy who was suspicious of me got the head of loss prevention to look at my account history, and I'm pretty sure he was the one who had the idea of taking my money. The bad thing is I thought the guy was suspicious of my trade ins was cool, and hes the only person I've made a pre order with. I ended giving him 2 pre orders. I was also nice to the loss preventions guy who I met at the same store of said manager.

That day, there 4 people there affiliated with GS, so I'm guessing they were getting more information about me. As I left, there were some other employees who gave me dirty looks, not sure sure what they heard, but it felt like they were stereotyping me or something. I was there to cancel my preorders. Of course, as I was getting my refund of one preorder (the could not because of some promotion) he asked how I built the credit up. I forgot what I said, but I may have mentioned flipping, but they really didn't care, as I'm sure they just continued to think I was a thief
 
[quote name='david12795']Yea that must've been why he got so much :p
plus i think he stacked using the edge card.[/quote]

Yeah Rock Band 2 is one of 4 games right now that you get a 30% bump on (with Edge) if you trade for the game/pre-order. Fallout 3, Fable 2, and Gears 2 plus Rock Band 2 have that promotion right now.

Saints Row 2 has a 40% bump with Edge.
 
Ran into an issue over thw weekend at Gamestop.

I received my weekly email with the coupon that everyone else got (20% off Used games/accessories) on Friday 9/26. I happened to pass a GS on Sunday and saw a banner for buy 2 get one free. In the past, I've been able to combine coupons, Edge cards and deals.

But not this Sunday...

The computer would no longer accept the coupon if another deal was going on. The staff was polite about it, and pointed out that the coupon said it was not valid with any other offer (other than Edge card). I know it has worked in the past. Anyone else encounter this ?

I contacted GS corporate and just got a "Sorry. That's the way it is. Maybe we'll change it someday." response. (Not sure what I expected them to say, but I let them know I was disappointed and would probably buy less in the future.)
 
Well, it is the standard GS policy that you cannot combine two offers. The PoS simply doesn't allow it. It only has "room" for one promo and the EDGE discount. If you were getting promos combined in the past, there must have been a manual override done.
 
[quote name='fcw3']The computer would no longer accept the coupon if another deal was going on. The staff was polite about it, and pointed out that the coupon said it was not valid with any other offer (other than Edge card). I know it has worked in the past. Anyone else encounter this ?[/quote]

That's pretty much been the standard for at least a year or so as far as I know. The only times I've seen them combined this past year is through a manual override. It's been mentioned in every ad thread on here for the longest time that coupons will not combine with other promotions they are running.
 
Can't complain about Gamestop anymore.

A local store had Simpsons S1-9 in stock as a result of a shipping error from the warehouse. Their store no longer carries DVD's, so they couldn't exchange the sets I'd bought earlier that day at another store. The manager offered to ship the sets the store I'd made my first purchase at so I'd be able to pick up the Simpsons sets I needed. Very, very cool.
 
Not really a rant at GS per say but the people who trade in games to them.

I picked up a few DS titles from the B2G1; Lock's Quest, Summon Nights Twin Age, Izuna 2, and Bangai-O and while checking to make sure they work, I also look to at other people's progress in the game. Nearly all of them looked as if the person who played it barely got past an 1hr playing before they decided they didn't want it anymore and traded it in. Feels like such a waste to buy a game you don't even seem to give a chance to.

Oh well, people with disposable income I suppose.
 
Wow. I can understand someone trading in Izuna 2 & Bangai-O since they can be difficult for some people, but Summon Night Twin Age? That game is fun and easy to play and get into. Maybe the person who traded it in got bored with it.
 
[quote name='Liu Bei']Oh well, people with disposable income I suppose.[/QUOTE]

Or maybe just people who received those games by trading in other games they didn't care about. It's like FREE MONEY!
 
This happened to me a while back, and I figured that since we have a GameStop thread, I may as well put it to use.

There are two GameStops at the mall that I usually visit; the cool one on the downstairs level, and the significantly-less-cool one on the upper level. When it came time for me to reserve Guitar Hero: World Tour, I naturally went to the good one first. I asked how much the pre-order deposit was, and the guy replied that it was $25. No problem.

Unfortunately, he looks into the system and sees that they'd filled their quota for pre-orders on the full kit and they couldn't take any more reservations. Oh well.

I head upstairs, found a game I wanted, and ask the guy at the register if they're still taking pre-orders for Guitar Hero.

"Yes, we are!"
"Really?"
"Yup."
"The full band kit?"
"Yes."
"For the 360?"
"Mmhmm."

Well, lucky me. I hand the guy the card, he uses his magical typing machine, and tells me that the pre-order deposit is $10. I ask him to make sure that's the deposit for the full band kit, and he says it is. Can't really argue with that.

Then, he swipes my card, and I'm looking down at the little PIN entry screen, and I could have sworn I saw the numbers $99.99 and $10.00 next to each other before they disappeared. $99.99, to the best of my knowledge, is the price of the guitar kit and not the band kit.

I ask him why the $99.99 price showed up, and he says he's not sure.

I tell him that $99.99 is the price of the guitar kit, and he confirms - once again - that he reserved the full band kit.

He finalizes the transaction, hands me my receipt, and the receipt just says Guitar Hero on it with no mention of what kit it is. I ask him one last time if he's sure he reserved the full band kit, and he says...

"...Well, I reserved what showed up on the screen."

Ugh.

So, my question is, what's going to happen to me when I show up with this bum receipt next Sunday?
 
[quote name='Renaissance 2K']
So, my question is, what's going to happen to me when I show up with this bum receipt next Sunday?[/quote]

The guy across the counter saying do you want the guitar pack only?

Go back and talk to someone else and pray they have at least 1 more brain cell than the last guy.
 
God bless, Gamestop. I've never had a store where I had to be more viligant with my purchases and make sure I don't get cheated. I always know check the receipt before leaving the store.

But two recent examples now force me to be even more careful. I bought Metal Gear Solid Portable Ops in their used sale a few weeks ago. Finally I got around to playing the game, and they gave me Portable Ops Plus UMD in the Portable Ops case!

Then today, I went in to buy Far Cry 2 brand new. She ran up the purchase and handed me the display case that I picked. Subconciously, my mind told me something was wrong here. I asked her if the case had the game, and she checked. It was empty. She was going to send me out the door with an empty game case! Unbelievable.
 
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