[quote name='Malik112099']i bought a psp a few weeks ago from walmart and the guy in electronics told me he was required to open it and make sure everything was there....so he opened it and pulled everything out in front of me and made sure I was happy and then put it all back nicely in the box and I went on my way[/quote]yikes.. i mean that sounds so sincere and all, but what happens if its a gift? im actually not comfortable with them doing that at all. imagine them doing that to a game to inspect to see if its the right disc. but if it worked good for you, then i guess thats what matters the most.
[quote name='IAmTheCheapestGamer']
But the shrinkwrapping points to at least someone with access to a machine to wrap said item. Does Wal*Mart actually have a shrinkwrap machine in their stores? I mean, I worked for them back in the day, but I never noticed any such thing.
Although, all most resealing/shrinkwrapping set-ups that I've seen have entailed a roll of the plastic film and something that looked like an oversized hair dryer, so maybe someone figured out how to do that at home and did that here?
Either way, I'd fight for either a refund or an even exchange for what you thought you were buying, ReaperZERO.
That's the only problem with Wal*Mart, is that they're so lax in taking returns on stuff usually, which is why we have had so many people here suggest return fraud as a legit method of getting what they want without paying full retail for it.[/quote]
they do sell them on ebay. its very easy to get and everyone can do it. as far as the hair dryer to shrink it, the heat is not enough to shrink it fast. i was told that it will cause the plastic to eventually break and melt and it will leave a nasty mark on the thing youre trying to shrink wrap it to. i've had experience with it at my bro's work (he works at a video game store) when i was relieving him. they normally use a heat gun to do it.
so someone who actually have access to it through the store they work at or they bought one themselves. they dont have them at walmart i believe. they might but im sure its a big security risk to have one of those if youre some sort of dept. store like walmart.
[quote name='Mizzou75']Seriously, you should keep calling them. Keep the pressure on.[/quote]this. i would take it all the way to corporate if i were you. it wasn't your fault. its part their fault for being lax in security.
someone had a
similar story at Target that was posted on consumerist.com. the person bought an ipod only to find that they were filled with rocks. she did it again and she opened it infront of the cashier, and sure enough there were rocks in it as well.
Melanie Ritter thought she was buying a video iPod from Target for her daughter's birthday, only to open the box and find rocks inside. Imagine how much more disappointed she was the second time this happened. I've heard of rocking out to your iPod, but this is ridiculous!
When Ritter tried to exchange the first iPod, they didn't have the same iPod in stock. When she asked for a full cash refund, Target said they could only give her in-store credit because Mrs. Ritter had bought the box of rocks on a store credit card. She drove to a second Target which did have the iPod in stock. She asked to open the box first but the store said she had to buy it before she could open it. She did, and opened it in front of the employee, only to find it too was only filled with rocks. Defeated, Mrs. Ritter told her daughter to pick out $350 worth of merchandise around the store for her birthday present. Then Mrs. Ritter contacted a consumer reporter who has only been able to get pat boilerplate answers out of Target so far.
Sigh. Ok. Here we go. One, Target obviously has a supply chain problem in the Fort Worth, TX with assholes replacing iPods with rocks. Two, Mrs. Ritter might have had more success getting a full refund at that first store if she had called Target's 1-800 line while she was in that store, or asked for a manager. Escalate. Don't just accept the laminated notebook answer the grunts give you. This was obviously an extenuating circumstance where the no refund policy should have been waived, and it takes someone in a position of higher authority to do that.. Shoppers have a policy of their own, it's called the "we don't accept rocks in place of my iPod" policy.