[quote name='game_collector_83']Hey, all. Over my years on this Earth I have learned many a thing. One of those things is the fact that I, indeed, HATE Gamestop. Having worked there once as a plucky, young gamer, I thought I'd be fun. This was not the case. After my departure from the store, I rarely had a good word to say about the company. It became my backburner store for video games... until last night.
I had reserved a copy of MGS4:LE at Gamestop, seeing as it was the only place it would be available. I waited in line from 11:00pm last night until the glorious hour had arrived. I finally make my way to the register at about 12:20am (they were only letting five people in at a time) only to have the associate say,"You don't have Metal Gear Solid 4 reserved, you have Grand Theft Auto 4 reserved." The refused me service because they claimed to not have enough LE's to go around. Irritated as hell, I cancelled my reserve for "GTA4", took my money, and left. As I was leaving, the girl at the register gave me a sarcastic,"Bring your reciept next time." No apologies, just attitude.
I didn't have my reciept because I rode with a friend, and I had forgotten my slip in my car. Regardless, I have recieved games (and fufilled preorders when I worked there) without the reciept. The fact is that they messed up my reserve and cost me around two hours of my time total. It was not over.
I dug around and found my original reserve slip and, lo-and-behold, it stated I had a copy of MGS4 reserved. I had them now. I returned to the God-forsaken store this morning. I approached the associate (the assistant manager--a different person from the night before) and stated my case calmly. I knew that it wasn't directly his fault, so I had no reason to be pissed at him. He apologized and stated that all the LE's were for reserves. I had him count them and there was apparently one extra... the one the STORE MANAGER wouldn't sell to me the night before... the one I had preordered. He sold me MY copy of the game, and, before leaving, asked for the district manager's number and e-mail. It is not over, but my days at Gamestop are.
If you have seen my trade/collection list, you would know that I am a serious gamer and collector. They will be missing out on some serious business. I will probably be sending them a nice e-mail with pics of my massive collection. I sick of Gamestop. Who's with me? Anyone else have some bad experiences there? Please share and leave your comments and opinions of the "Evil Empire".
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That is definately crappy service. I olny use GameStop for pre-order incentives, i.e. the Saga DVD. Other than that, I get my games at Target or BestBuy.
The fact is, you didn't even need your reciept. When we pre-order, they tape a copy of the pre-order slip to the game itself so that there's no mistakes when picking up. It was that way with every game I've pre-ordered from them. A couple times, I didn't have my receipt on pickup so they they needed my ID and phone number.
Dude and/or chick were just being hard-asses and probably wanted your LE version for themselves or a friend.