[quote name='pittpizza']
We can think of Gold members as those with "egg shell skulls" in that they are particularly succeptible (due to vicious COD4 and other MP game addictions) to suffer greater damages than silver members.[/QUOTE]
Wrong, because that's a pre-existing condition that otherwise doesn't fit into the scenario.
And the only pre-existing condition that would be comparable to this case would be if you could prove the gold subscribers absolutely need to have access to XBL more than silver persons, and the only proof you have to go on is 1) they pay money, and 2) they bitch a lot more. And since you're claiming that "paying for the service = proof they deserve more compensation," you've got to sit there and show me explicitly tons of cases where those people were absolutely inconvenienced and thrashed about when they couldn't play CoD4 online.
Which is a hard sell, since I'm pretty sure that would require a lot of research outside of game forums and the regular XBL crowd. What about the XBL members who don't give a shit? What about the ones who are gone and can't play? What about the ones who paid for the subscription by buying a year long card, and their Xbox is dead? Or the ones who simply sold their Xbox and thus don't have time to play online?
Just because no silver subscribers bitched during the outages doesn't somehow make them any less entitled.
Funny, now that I think about it - all the people who had to coffin their 360s up - did they start demanding reimbursement for the 1-2 weeks they couldn't play on XBL? Seems like if this situation over the past two weeks were so significantly more damaging than every other occurrence, then I'd expect tons of the same from all those people who had to have theirs repaired, since that affected a huge number of people who not only bought a defective system as well as lost time on their XBL account.
But what would I know? Maybe their electric bill went down for that same time of waiting, so no one complained.
It's subjective to the point that I could just as easily argue tons of what-if scenarios that would be "just as likely" to happen and "just as valid." What if a silver subscriber had their family over for the holidays, and they wanted to show off the fact that they could download new songs for Rock Band, since they really wanted to play some ....whatever DLC is available, since I don't know, but they can't because XBL wouldn't let them even get DLC? That might be just as infuriating to all the little kids who just had to call someone a racial slur in a game of Halo 3.
Throwing in all these extra points of interest and contingents doesn't necessarily make for a better argument if they can be countered and/or dismissed. And even then, you're creating extremely specified scenarios that might apply to a small percentage, which weakens your overall assertion.
Look, think about it from MS's POV. They don't want to piss anyone off anymore than they have. They want us all to shut up and get back on XBL and pay 5 bucks for a gamer theme. They are in a precarious situation as far as PR is concerned, especially when one of the biggest stories of 2007 across the news networks was about failing hardware.
They want to make their ENTIRE USERBASE HAPPY. And quite frankly, that's an overriding thing for them right now, and as far as they are concerned, "everyone got affected, everyone deserves a prize."
Most companies would defer to their EULA and point out "we reserve the right to have downtime if events unforeseen happen."
Instead they are being nice to us.
Only in the USA would people bitch about that and pretend they are entitled to more than the other guy.
We can think of Gold members as those with "egg shell skulls" in that they are particularly succeptible (due to vicious COD4 and other MP game addictions) to suffer greater damages than silver members.[/QUOTE]
Wrong, because that's a pre-existing condition that otherwise doesn't fit into the scenario.
And the only pre-existing condition that would be comparable to this case would be if you could prove the gold subscribers absolutely need to have access to XBL more than silver persons, and the only proof you have to go on is 1) they pay money, and 2) they bitch a lot more. And since you're claiming that "paying for the service = proof they deserve more compensation," you've got to sit there and show me explicitly tons of cases where those people were absolutely inconvenienced and thrashed about when they couldn't play CoD4 online.
Which is a hard sell, since I'm pretty sure that would require a lot of research outside of game forums and the regular XBL crowd. What about the XBL members who don't give a shit? What about the ones who are gone and can't play? What about the ones who paid for the subscription by buying a year long card, and their Xbox is dead? Or the ones who simply sold their Xbox and thus don't have time to play online?
Just because no silver subscribers bitched during the outages doesn't somehow make them any less entitled.
Funny, now that I think about it - all the people who had to coffin their 360s up - did they start demanding reimbursement for the 1-2 weeks they couldn't play on XBL? Seems like if this situation over the past two weeks were so significantly more damaging than every other occurrence, then I'd expect tons of the same from all those people who had to have theirs repaired, since that affected a huge number of people who not only bought a defective system as well as lost time on their XBL account.
But what would I know? Maybe their electric bill went down for that same time of waiting, so no one complained.
It's subjective to the point that I could just as easily argue tons of what-if scenarios that would be "just as likely" to happen and "just as valid." What if a silver subscriber had their family over for the holidays, and they wanted to show off the fact that they could download new songs for Rock Band, since they really wanted to play some ....whatever DLC is available, since I don't know, but they can't because XBL wouldn't let them even get DLC? That might be just as infuriating to all the little kids who just had to call someone a racial slur in a game of Halo 3.
Throwing in all these extra points of interest and contingents doesn't necessarily make for a better argument if they can be countered and/or dismissed. And even then, you're creating extremely specified scenarios that might apply to a small percentage, which weakens your overall assertion.
Look, think about it from MS's POV. They don't want to piss anyone off anymore than they have. They want us all to shut up and get back on XBL and pay 5 bucks for a gamer theme. They are in a precarious situation as far as PR is concerned, especially when one of the biggest stories of 2007 across the news networks was about failing hardware.
They want to make their ENTIRE USERBASE HAPPY. And quite frankly, that's an overriding thing for them right now, and as far as they are concerned, "everyone got affected, everyone deserves a prize."
Most companies would defer to their EULA and point out "we reserve the right to have downtime if events unforeseen happen."
Instead they are being nice to us.
Only in the USA would people bitch about that and pretend they are entitled to more than the other guy.