You guys want the truth about GS? Ask me.
- Thread starter Kuros
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[quote name='phear3d']managers allow employees to take home games even the ones that had been gutted and sold as new.[/quote]
As what the gamestop we used to do if it was open we take 10 % off the open copy.
Not anymore gamestop. Stop us for doing that. But we tell me its new we just had to display copy we show them back of disc to cleary it.
If the one that gutted not there. and no used ones. They will open a new one as long as there another copy.
I have done it but i do keep it in good conditon
As what the gamestop we used to do if it was open we take 10 % off the open copy.
Not anymore gamestop. Stop us for doing that. But we tell me its new we just had to display copy we show them back of disc to cleary it.
If the one that gutted not there. and no used ones. They will open a new one as long as there another copy.
I have done it but i do keep it in good conditon
[quote name='Critter']As what the gamestop we used to do if it was open we take 10 % off the open copy.
Not anymore gamestop. Stop us for doing that. But we tell me its new we just had to display copy we show them back of disc to cleary it.
If the one that gutted not there. and no used ones. They will open a new one as long as there another copy.
I have done it but i do keep it in good conditon[/QUOTE]
What?
Not anymore gamestop. Stop us for doing that. But we tell me its new we just had to display copy we show them back of disc to cleary it.
If the one that gutted not there. and no used ones. They will open a new one as long as there another copy.
I have done it but i do keep it in good conditon[/QUOTE]
What?
haha yet another reason to hate GS/EB
they let employees take home games that are opened already and use them for no charge, and then they stick these things back out there at full price or close to full price and expect people to buy them...they still reign supreme as the worst place to buy anything to do with videogames on the planet
they let employees take home games that are opened already and use them for no charge, and then they stick these things back out there at full price or close to full price and expect people to buy them...they still reign supreme as the worst place to buy anything to do with videogames on the planet
[quote name='Koggit']EB/GS employees: Stop thinking you're right.
I'm sorry, but it really annoys me when I read these EB/GS threads and the employees always make excuses for their actions. It -does not- matter if your boss tells you to do something or not, you do it, so don't complain about customer's actions/reactions. The customer is always right, and customer satisfaction is part of your job every bit as much as these sales initiatives are. You can't logically do one and not the other.[/quote]
No not really
we just pretend to care
I'm sorry, but it really annoys me when I read these EB/GS threads and the employees always make excuses for their actions. It -does not- matter if your boss tells you to do something or not, you do it, so don't complain about customer's actions/reactions. The customer is always right, and customer satisfaction is part of your job every bit as much as these sales initiatives are. You can't logically do one and not the other.[/quote]
No not really
we just pretend to care
[quote name='SuppaMan']haha yet another reason to hate GS/EB
they let employees take home games that are opened already and use them for no charge, and then they stick these things back out there at full price or close to full price and expect people to buy them...they still reign supreme as the worst place to buy anything to do with videogames on the planet[/quote]
We cant do much as a store anymore since the compay watchs us like a big brother.
they let employees take home games that are opened already and use them for no charge, and then they stick these things back out there at full price or close to full price and expect people to buy them...they still reign supreme as the worst place to buy anything to do with videogames on the planet[/quote]
We cant do much as a store anymore since the compay watchs us like a big brother.
monkeydeew
Banned
what is up with the new rule about trading games in with out the original box art? some nazi told me today that if the art isnt there, the fee is $2. then i asked him, what if i bought the game used and it came with a generic gs/eb cover would there still be a fee, he said yes. dude that is pretty jacked whats up with that???!?!?!?!?!
monkeydeew, here's what you do. Next time you go and buy a used game and it only comes in a generic EB/GS case or doesn't have an instruction booklet, DEMAND they pay YOU the fees for not having them. 
Seriously, that's retarded on their behalf. They have no problems charging full prices on incomplete games, but force you to have everything? Please. Hopefully this isn't something being enforced everywhere.
Seriously, that's retarded on their behalf. They have no problems charging full prices on incomplete games, but force you to have everything? Please. Hopefully this isn't something being enforced everywhere.
monkeydeew
Banned
[quote name='Tsukento']monkeydeew, here's what you do. Next time you go and buy a used game and it only comes in a generic EB/GS case or doesn't have an instruction booklet, DEMAND they pay YOU the fees for not having them.
Seriously, that's retarded on their behalf. They have no problems charging full prices on incomplete games, but force you to have everything? Please. Hopefully this isn't something being enforced everywhere.[/quote]
i understand them getting smart on disk only trade ins, but fees for trading in a game i bought at gs is pretty crappy.
the gs i heard this at is pretty shady in general. they wouldnt honor the stickerd price of a game i found that rang up 10$ more so i am going to nail them on tellgamestop.com for not keeping up to date with stickering games, especially b/c each time i walk in there they are usually farting around talking about jerking each other off in halo.
Seriously, that's retarded on their behalf. They have no problems charging full prices on incomplete games, but force you to have everything? Please. Hopefully this isn't something being enforced everywhere.[/quote]
i understand them getting smart on disk only trade ins, but fees for trading in a game i bought at gs is pretty crappy.
the gs i heard this at is pretty shady in general. they wouldnt honor the stickerd price of a game i found that rang up 10$ more so i am going to nail them on tellgamestop.com for not keeping up to date with stickering games, especially b/c each time i walk in there they are usually farting around talking about jerking each other off in halo.
IAmTheCheapestGamer
Banned
LOL As long as they still take them disc only by me, I was tempted during that 5/$25 BB coupon deal to go out and get copies of Bioshock and other fairly recent games, then trade them in disc only and scratched to shit.
But, that only hurts the person who later on buys the game like that from them, since most times they don't really take those 'refurb' fees and actually use them to refurb the games/systems.
I remember the one time, my one buddy put a black marker mark on a PS1 or PS2 game, he traded it in in shitty condition(missing the manual/original artwork/scratched to hell). They gave him the rigamarole about a refurb fee, which took his trade value down to nil, but he traded it in anyway since it was something old and pretty much worthless.
About a week later, he comes back and looks specifically for HIS copy of the game, which they marked up(of course). After going through some 5-10 odd copies of the game, he found his copy with the marker, looked on the bottom of it and lo and behold, the scratches were STILL there.
So, imo, those refurb fees are a total
in ripoff scam that GS gets away with because stupid people let them do it. I'd personally like to see a news crew do an undercover investigation to bust this practice once and for all.
And from the Xbox for $50 promo deal time, how many people reported having to take back the Xboxs they were buying over and over to find one that worked? So much for testing them, huh?
But, that only hurts the person who later on buys the game like that from them, since most times they don't really take those 'refurb' fees and actually use them to refurb the games/systems.
I remember the one time, my one buddy put a black marker mark on a PS1 or PS2 game, he traded it in in shitty condition(missing the manual/original artwork/scratched to hell). They gave him the rigamarole about a refurb fee, which took his trade value down to nil, but he traded it in anyway since it was something old and pretty much worthless.
About a week later, he comes back and looks specifically for HIS copy of the game, which they marked up(of course). After going through some 5-10 odd copies of the game, he found his copy with the marker, looked on the bottom of it and lo and behold, the scratches were STILL there.
So, imo, those refurb fees are a total
in ripoff scam that GS gets away with because stupid people let them do it. I'd personally like to see a news crew do an undercover investigation to bust this practice once and for all.And from the Xbox for $50 promo deal time, how many people reported having to take back the Xboxs they were buying over and over to find one that worked? So much for testing them, huh?
monkeydeew
Banned
[quote name='Tsukento']Just a heads up, that site they list on receipts don't really work. Otherwise they'd have listened to all the backlash they get. [/quote]
ive gotten 2 calls from dm's and one from a store manager b/c of tellgamestop.com. the first dm call was b/c a game i was looking for showed up on the online inventory but not in store. the second time some jerko kept giving me the stink eye and i was bored that night so i crapped all over him. the third time was an accident b/c the gs robot ashley called me and asked if i would recommend the last gs i visited to a friend, i said no for the hell of it but one of the stores i actually like got nailed for it so i felt bad and wrote them like 3 positive reviews after. plus i think in the beginning you can straight up request a call from the dm
[/quote]ive gotten 2 calls from dm's and one from a store manager b/c of tellgamestop.com. the first dm call was b/c a game i was looking for showed up on the online inventory but not in store. the second time some jerko kept giving me the stink eye and i was bored that night so i crapped all over him. the third time was an accident b/c the gs robot ashley called me and asked if i would recommend the last gs i visited to a friend, i said no for the hell of it but one of the stores i actually like got nailed for it so i felt bad and wrote them like 3 positive reviews after. plus i think in the beginning you can straight up request a call from the dm
IAmTheCheapestGamer
Banned
Or, if ya wanna skip past the email routine, you can always call them. Their call center is open from 8 am to 9 pm CST. 1-(800)- 883-8895
GrilledWitOnions
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[quote name='IAmTheCheapestGamer']LOL As long as they still take them disc only by me, I was tempted during that 5/$25 BB coupon deal to go out and get copies of Bioshock and other fairly recent games, then trade them in disc only and scratched to shit.
But, that only hurts the person who later on buys the game like that from them, since most times they don't really take those 'refurb' fees and actually use them to refurb the games/systems.
I remember the one time, my one buddy put a black marker mark on a PS1 or PS2 game, he traded it in in shitty condition(missing the manual/original artwork/scratched to hell). They gave him the rigamarole about a refurb fee, which took his trade value down to nil, but he traded it in anyway since it was something old and pretty much worthless.
About a week later, he comes back and looks specifically for HIS copy of the game, which they marked up(of course). After going through some 5-10 odd copies of the game, he found his copy with the marker, looked on the bottom of it and lo and behold, the scratches were STILL there.
So, imo, those refurb fees are a totalin ripoff scam that GS gets away with because stupid people let them do it. I'd personally like to see a news crew do an undercover investigation to bust this practice once and for all.
And from the Xbox for $50 promo deal time, how many people reported having to take back the Xboxs they were buying over and over to find one that worked? So much for testing them, huh?[/quote]I never really shopped at GS before maybe a year ago (when my town got one and I worked there); did they previously have the discs out on the floor? How in the world did he look for his copy?
And as far as the refurbishing goes, I know everyone in my store did it. We put it in a drawer and each night had to scan them out to go in a box in the back, which would later go away to get refurbished. Some games looked fine, but even on those, we did it anyway.
Some g/s are just shady I guess.
But, that only hurts the person who later on buys the game like that from them, since most times they don't really take those 'refurb' fees and actually use them to refurb the games/systems.
I remember the one time, my one buddy put a black marker mark on a PS1 or PS2 game, he traded it in in shitty condition(missing the manual/original artwork/scratched to hell). They gave him the rigamarole about a refurb fee, which took his trade value down to nil, but he traded it in anyway since it was something old and pretty much worthless.
About a week later, he comes back and looks specifically for HIS copy of the game, which they marked up(of course). After going through some 5-10 odd copies of the game, he found his copy with the marker, looked on the bottom of it and lo and behold, the scratches were STILL there.
So, imo, those refurb fees are a total
in ripoff scam that GS gets away with because stupid people let them do it. I'd personally like to see a news crew do an undercover investigation to bust this practice once and for all.And from the Xbox for $50 promo deal time, how many people reported having to take back the Xboxs they were buying over and over to find one that worked? So much for testing them, huh?[/quote]I never really shopped at GS before maybe a year ago (when my town got one and I worked there); did they previously have the discs out on the floor? How in the world did he look for his copy?
And as far as the refurbishing goes, I know everyone in my store did it. We put it in a drawer and each night had to scan them out to go in a box in the back, which would later go away to get refurbished. Some games looked fine, but even on those, we did it anyway.
Some g/s are just shady I guess.
reibeatall
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[quote name='phear3d']2) how often can you or other employees borrow the "USED BUT CALL OR SELLS IT NEW" games?[/quote]
Good lord, Critter. Your posts hurt my head.
I'll answer this one.
Honestly, it's YMMV on this one. Some managers don't let people check out new games, some people do. And then the frequency that they check them out is also YMMV. Personally, I check out NEW games that I'm already going to buy, but am just waiting for payday, or I check out the used games, because who cares. We're allowed to have them for 4 days.
As far as I know, GameStop's reasoning on this is basically if we play them, we can recommend them to people. So many games come out, and every freaking person asks if game A is good, or if game B 2 has more characters than the other game B. It's for an informed decision.
Then again, knowing that 3/4 of my colleagues are complete morons, an informed decision is nothing but fanboy rantings.
Good lord, Critter. Your posts hurt my head.
I'll answer this one.
Honestly, it's YMMV on this one. Some managers don't let people check out new games, some people do. And then the frequency that they check them out is also YMMV. Personally, I check out NEW games that I'm already going to buy, but am just waiting for payday, or I check out the used games, because who cares. We're allowed to have them for 4 days.
As far as I know, GameStop's reasoning on this is basically if we play them, we can recommend them to people. So many games come out, and every freaking person asks if game A is good, or if game B 2 has more characters than the other game B. It's for an informed decision.
Then again, knowing that 3/4 of my colleagues are complete morons, an informed decision is nothing but fanboy rantings.
[quote name='reibeatall']an informed decision is nothing but fanboy rantings.[/quote]
That sounds right around here. You get the evil eye if you try to buy anything PS3 related. It was actually *extremely amusing* to buy a PS3 at that store because of that.
That sounds right around here. You get the evil eye if you try to buy anything PS3 related. It was actually *extremely amusing* to buy a PS3 at that store because of that.
[quote name='reibeatall']Good lord, Critter. Your posts hurt my head.
I'll answer this one.
Honestly, it's YMMV on this one. Some managers don't let people check out new games, some people do. And then the frequency that they check them out is also YMMV. Personally, I check out NEW games that I'm already going to buy, but am just waiting for payday, or I check out the used games, because who cares. We're allowed to have them for 4 days.
As far as I know, GameStop's reasoning on this is basically if we play them, we can recommend them to people. So many games come out, and every freaking person asks if game A is good, or if game B 2 has more characters than the other game B. It's for an informed decision.
Then again, knowing that 3/4 of my colleagues are complete morons, an informed decision is nothing but fanboy rantings.[/QUOTE]
I heard some guys talking about this in-store the other day. They were complaining that the Manager had put a stop to all "employee rentals" as they called them. Said there was too much confusion and too many complaints from customers who didn't understand why a game was "there" but "not there".
That's my biggest complaint about the whole checking out thing. I get it, and I get the logic behind it, but it is too easily abused and servest to create even more distrust on my part when a GS employee tells me "yeah, the website is wrong, it's only updated when Mars is aligned with Neptune so sorry it said we had XYZ rare game in but...we...don't".
I had one guy tell me the entire Transformers seasons 3 and 4 on DVD were a mistake by the website (not being updated). After I pushed them for a good half-hour I siad "look, I'm not going to get you in trouble, but for my own mental health be straight with me - they're in the back, aren't they?" The guy hesitated and then said "yeah, one of the employees is holding them all back there (Not just seasons 3 & 4, the entire collection)."
I think it bugs me more that I never know if a GS employee is being truthful or lying to my face than when they're just honest about their hording...
I'll answer this one.
Honestly, it's YMMV on this one. Some managers don't let people check out new games, some people do. And then the frequency that they check them out is also YMMV. Personally, I check out NEW games that I'm already going to buy, but am just waiting for payday, or I check out the used games, because who cares. We're allowed to have them for 4 days.
As far as I know, GameStop's reasoning on this is basically if we play them, we can recommend them to people. So many games come out, and every freaking person asks if game A is good, or if game B 2 has more characters than the other game B. It's for an informed decision.
Then again, knowing that 3/4 of my colleagues are complete morons, an informed decision is nothing but fanboy rantings.[/QUOTE]
I heard some guys talking about this in-store the other day. They were complaining that the Manager had put a stop to all "employee rentals" as they called them. Said there was too much confusion and too many complaints from customers who didn't understand why a game was "there" but "not there".
That's my biggest complaint about the whole checking out thing. I get it, and I get the logic behind it, but it is too easily abused and servest to create even more distrust on my part when a GS employee tells me "yeah, the website is wrong, it's only updated when Mars is aligned with Neptune so sorry it said we had XYZ rare game in but...we...don't".
I had one guy tell me the entire Transformers seasons 3 and 4 on DVD were a mistake by the website (not being updated). After I pushed them for a good half-hour I siad "look, I'm not going to get you in trouble, but for my own mental health be straight with me - they're in the back, aren't they?" The guy hesitated and then said "yeah, one of the employees is holding them all back there (Not just seasons 3 & 4, the entire collection)."
I think it bugs me more that I never know if a GS employee is being truthful or lying to my face than when they're just honest about their hording...
reibeatall
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[quote name='chosen1s']I heard some guys talking about this in-store the other day. They were complaining that the Manager had put a stop to all "employee rentals" as they called them. Said there was too much confusion and too many complaints from customers who didn't understand why a game was "there" but "not there".
That's my biggest complaint about the whole checking out thing. I get it, and I get the logic behind it, but it is too easily abused and servest to create even more distrust on my part when a GS employee tells me "yeah, the website is wrong, it's only updated when Mars is aligned with Neptune so sorry it said we had XYZ rare game in but...we...don't".
I had one guy tell me the entire Transformers seasons 3 and 4 on DVD were a mistake by the website (not being updated). After I pushed them for a good half-hour I siad "look, I'm not going to get you in trouble, but for my own mental health be straight with me - they're in the back, aren't they?" The guy hesitated and then said "yeah, one of the employees is holding them all back there (Not just seasons 3 & 4, the entire collection)."
I think it bugs me more that I never know if a GS employee is being truthful or lying to my face than when they're just honest about their hording...[/quote]
Two parts I want to hit on this. The "there but not there" thing about checking out games is stupid. I'm not sure if they kept the case at the store and just took the disc, in that case, what the hell.
Second, the employee "hoarding" can get out of hand, but honestly, every retail store has invisible perks like that. We go through hell at that retarded store, and we don't get paid very much, so the least that we could do is hold a game until we get paid. Yeah, we've got SMT:N at my store, but I'm going to buy it when payday comes around, like the copy of MvC2 that my assistant manager has on hold.
That's my biggest complaint about the whole checking out thing. I get it, and I get the logic behind it, but it is too easily abused and servest to create even more distrust on my part when a GS employee tells me "yeah, the website is wrong, it's only updated when Mars is aligned with Neptune so sorry it said we had XYZ rare game in but...we...don't".
I had one guy tell me the entire Transformers seasons 3 and 4 on DVD were a mistake by the website (not being updated). After I pushed them for a good half-hour I siad "look, I'm not going to get you in trouble, but for my own mental health be straight with me - they're in the back, aren't they?" The guy hesitated and then said "yeah, one of the employees is holding them all back there (Not just seasons 3 & 4, the entire collection)."
I think it bugs me more that I never know if a GS employee is being truthful or lying to my face than when they're just honest about their hording...[/quote]
Two parts I want to hit on this. The "there but not there" thing about checking out games is stupid. I'm not sure if they kept the case at the store and just took the disc, in that case, what the hell.
Second, the employee "hoarding" can get out of hand, but honestly, every retail store has invisible perks like that. We go through hell at that retarded store, and we don't get paid very much, so the least that we could do is hold a game until we get paid. Yeah, we've got SMT:N at my store, but I'm going to buy it when payday comes around, like the copy of MvC2 that my assistant manager has on hold.
tiredfornow
Banned
I went yesterday to pick up my Castlevania pre-order for PSP and I saw one of the managers I'm good friends with pass a copy of Mario Galaxy/Guitar Hero III/Jericho to some random guy out in the parking lot. (I walked out to my car after him and I could see through the bag kinda.)
I'm contemplating calling corporate on that one though... since I know the guy, but why do they do that shit?
I'm contemplating calling corporate on that one though... since I know the guy, but why do they do that shit?
bluekeith75
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If you have to wait for payday to afford a game then you should probably go find job that you actually make something at. I do not mind the employee hoarding stuff (i would to if i worked there), but they should only be able to hold it for 24-48 hours. I have seen employee's put back a stack and wait for the buy 2 get 1 sale many of times.
tangytangerine
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[quote name='squid']The website doesn't lie, they're hoarding.
To be fair, if you tell a customer they can't buy something because it's on hold, it has the chance of opening a can of worms. It's easier to get someone to go against that silly, inaccurate technology.[/quote]
But there are times where they really don't have it. The later in the day you check to see if it's in stock, then it might've been sold already. If you go and they say if there is none(even though the site says different), wait till the next day to check online. I know the stores I go to don't update the stock until the next morning. If it shows up the next morning, then it is hoarding.
Went last friday and bought the last copy of 4 games & it didn't show up until saturday morning that they were oos at that store.
To be fair, if you tell a customer they can't buy something because it's on hold, it has the chance of opening a can of worms. It's easier to get someone to go against that silly, inaccurate technology.[/quote]
But there are times where they really don't have it. The later in the day you check to see if it's in stock, then it might've been sold already. If you go and they say if there is none(even though the site says different), wait till the next day to check online. I know the stores I go to don't update the stock until the next morning. If it shows up the next morning, then it is hoarding.
Went last friday and bought the last copy of 4 games & it didn't show up until saturday morning that they were oos at that store.
reibeatall
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[quote name='squid']The website doesn't lie, they're hoarding.
To be fair, if you tell a customer they can't buy something because it's on hold, it has the chance of opening a can of worms. It's easier to get someone to go against that silly, inaccurate technology.[/quote]
I like how an employee can hold something for himself and it's hoarding, but somebody can stash a future penny guide in a washing machine in Best Buy and it's clever.
[quote name='bluekeith75'] If you have to wait for payday to afford a game then you should probably go find job that you actually make something at. I do not mind the employee hoarding stuff (i would to if i worked there), but they should only be able to hold it for 24-48 hours. I have seen employee's put back a stack and wait for the buy 2 get 1 sale many of times.[/quote]
I already said it could get out of hand, but why does it matter how long it's on hold? If you were to go in that 24-48 hours, you still can't get it. And what the hell about the "go find a job that you actually make something" shit? That really doesn't seem like it matters here nor there. What most people don't seem to get is that since the job pays so poorly, the employees are there because they WANT to be there. Even though I constantly get treated like a lesser human because I work for GameStop, I still enjoy talking about and selling games to people. Sure, I could go work at Best Buy for much more than I make now, but I LIKE (most of) the customers. I'd rather be the "GameStop guy" than just some stooge at a large store.
Re: The website - Games listed on the website include the entire stock of the store, INCLUDING defective games that have yet to be shipped out. Even if they've been moved to defective in the system, they still show up on the website as in stock. Unless it's been changed in the past two days, trust me on this. This doesn't account for all the problems, but I guarantee it counts for some of them.
To be fair, if you tell a customer they can't buy something because it's on hold, it has the chance of opening a can of worms. It's easier to get someone to go against that silly, inaccurate technology.[/quote]
I like how an employee can hold something for himself and it's hoarding, but somebody can stash a future penny guide in a washing machine in Best Buy and it's clever.
[quote name='bluekeith75'] If you have to wait for payday to afford a game then you should probably go find job that you actually make something at. I do not mind the employee hoarding stuff (i would to if i worked there), but they should only be able to hold it for 24-48 hours. I have seen employee's put back a stack and wait for the buy 2 get 1 sale many of times.[/quote]
I already said it could get out of hand, but why does it matter how long it's on hold? If you were to go in that 24-48 hours, you still can't get it. And what the hell about the "go find a job that you actually make something" shit? That really doesn't seem like it matters here nor there. What most people don't seem to get is that since the job pays so poorly, the employees are there because they WANT to be there. Even though I constantly get treated like a lesser human because I work for GameStop, I still enjoy talking about and selling games to people. Sure, I could go work at Best Buy for much more than I make now, but I LIKE (most of) the customers. I'd rather be the "GameStop guy" than just some stooge at a large store.
Re: The website - Games listed on the website include the entire stock of the store, INCLUDING defective games that have yet to be shipped out. Even if they've been moved to defective in the system, they still show up on the website as in stock. Unless it's been changed in the past two days, trust me on this. This doesn't account for all the problems, but I guarantee it counts for some of them.
monkeydeew
Banned
[quote name='bluekeith75']If you have to wait for payday to afford a game then you should probably go find job that you actually make something at. I do not mind the employee hoarding stuff (i would to if i worked there), but they should only be able to hold it for 24-48 hours. I have seen employee's put back a stack and wait for the buy 2 get 1 sale many of times.[/quote]
i agree. i work hard and have cash on me, so why shouldnt i be able to snatch games the second they are traded in. if your gs salary wont cover it, sorrrrrrrrrrrrrrrrrry
i agree. i work hard and have cash on me, so why shouldnt i be able to snatch games the second they are traded in. if your gs salary wont cover it, sorrrrrrrrrrrrrrrrrry
IAmTheCheapestGamer
Banned
[quote name='GrilledWitOnions']I never really shopped at GS before maybe a year ago (when my town got one and I worked there); did they previously have the discs out on the floor? How in the world did he look for his copy?
And as far as the refurbishing goes, I know everyone in my store did it. We put it in a drawer and each night had to scan them out to go in a box in the back, which would later go away to get refurbished. Some games looked fine, but even on those, we did it anyway.
Some g/s are just shady I guess.[/quote]
Only the one GS brand store around here ever tried to charge me refurb fees and that was when I traded the Clancy Triple Pack for Xbox disc only to them, since if I traded it WITH the case, it would've only counted as ONE game.
As for where they have the games, they always had them in the drawers behind the counter and he simply kept asking to see copies till he found his. I know many GS stores wouldn't put up with that much hassle for one customer I'm sure, but they did in his case.
I think he ended up telling them they were all in bad shape and he didn't want it. Of course, they were quite annoyed with him after that ordeal, so he never did get that good service ever again there.
And as far as the refurbishing goes, I know everyone in my store did it. We put it in a drawer and each night had to scan them out to go in a box in the back, which would later go away to get refurbished. Some games looked fine, but even on those, we did it anyway.
Some g/s are just shady I guess.[/quote]
Only the one GS brand store around here ever tried to charge me refurb fees and that was when I traded the Clancy Triple Pack for Xbox disc only to them, since if I traded it WITH the case, it would've only counted as ONE game.
As for where they have the games, they always had them in the drawers behind the counter and he simply kept asking to see copies till he found his. I know many GS stores wouldn't put up with that much hassle for one customer I'm sure, but they did in his case.
I think he ended up telling them they were all in bad shape and he didn't want it. Of course, they were quite annoyed with him after that ordeal, so he never did get that good service ever again there.
GrilledWitOnions
CAGiversary!
- Feedback
- 2 (100%)
[quote name='IAmTheCheapestGamer']
As for where they have the games, they always had them in the drawers behind the counter and he simply kept asking to see copies till he found his. I know many GS stores wouldn't put up with that much hassle for one customer I'm sure, but they did in his case.[/quote]Okay that makes more sense. For what it's worth, it may have simply been lost in the shuffle and simply sleeved and put away. I mean, I never heard anything from GS corp about reselling games right after refurb fees (but no real refurb), and AFAIK it wouldn't really mean anything to the employees. Only thing I can think of is that if the store has to 'pay' for shipping out the refurbs, and not corporate, then maybe it affects bottom line and sales look bad, so refurb fees + no shipping of refurbs would be pure profit. But I never heard any directive to do this, and I would never have anyway.
As for where they have the games, they always had them in the drawers behind the counter and he simply kept asking to see copies till he found his. I know many GS stores wouldn't put up with that much hassle for one customer I'm sure, but they did in his case.[/quote]Okay that makes more sense. For what it's worth, it may have simply been lost in the shuffle and simply sleeved and put away. I mean, I never heard anything from GS corp about reselling games right after refurb fees (but no real refurb), and AFAIK it wouldn't really mean anything to the employees. Only thing I can think of is that if the store has to 'pay' for shipping out the refurbs, and not corporate, then maybe it affects bottom line and sales look bad, so refurb fees + no shipping of refurbs would be pure profit. But I never heard any directive to do this, and I would never have anyway.
monkeydeew
Banned
how about instead of 'holding the game' you just buy it, beat it, and return it to the store w/in 7 days; or sell it before your credit card bill comes around. that way you dont DICK tease the people using the online locator
IAmTheCheapestGamer
Banned
Well, they definitely did it to my one buddy and I always assumed GS had extra cases and those paper slips to write the game name on on hand, so why charge me a refurb fee for what was a flawless disc in my case(albeit without case/manual).
I mean really, they were giving me $1 per game, but were gonna charge me $3 per game in fees, which made those trades free $$$ for them if I agreed to it. Plus, how much do those replacement cases REALLY cost? .20? If not for the $10 extra credit bump, I would've been giving them to them for free, but I was also told that due to the no cases/manuals, they couldn't give me the bump.
I think I just happened upon a manager type too close to closing(about 30-45 mins before closing) and he just wanted to be a dick.
I mean really, they were giving me $1 per game, but were gonna charge me $3 per game in fees, which made those trades free $$$ for them if I agreed to it. Plus, how much do those replacement cases REALLY cost? .20? If not for the $10 extra credit bump, I would've been giving them to them for free, but I was also told that due to the no cases/manuals, they couldn't give me the bump.
I think I just happened upon a manager type too close to closing(about 30-45 mins before closing) and he just wanted to be a dick.
GrilledWitOnions
CAGiversary!
- Feedback
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[quote name='IAmTheCheapestGamer']Well, they definitely did it to my one buddy and I always assumed GS had extra cases and those paper slips to write the game name on on hand, so why charge me a refurb fee for what was a flawless disc in my case(albeit without case/manual).
I mean really, they were giving me $1 per game, but were gonna charge me $3 per game in fees, which made those trades free $$$ for them if I agreed to it. Plus, how much do those replacement cases REALLY cost? .20? If not for the $10 extra credit bump, I would've been giving them to them for free, but I was also told that due to the no cases/manuals, they couldn't give me the bump.
I think I just happened upon a manager type too close to closing(about 30-45 mins before closing) and he just wanted to be a dick.[/quote]Thinking back (it was like a year ago I was at GS), I only remember charging the fees for actual unplayable-looking discs. Or, did someone (you?) earlier say that this is something new to charge the refurb fee on packaging?
Cause that does suck, but then they (as others have said) ought to knock $2 off their own price - hopefully they will go in this direction. It will encourage n00bs to quit throwing away cover art or whatever happens when they get the games home (seriously why do people NOT have the packaging for things? I guess I'm just too anal and like everything original and complete).
I mean really, they were giving me $1 per game, but were gonna charge me $3 per game in fees, which made those trades free $$$ for them if I agreed to it. Plus, how much do those replacement cases REALLY cost? .20? If not for the $10 extra credit bump, I would've been giving them to them for free, but I was also told that due to the no cases/manuals, they couldn't give me the bump.
I think I just happened upon a manager type too close to closing(about 30-45 mins before closing) and he just wanted to be a dick.[/quote]Thinking back (it was like a year ago I was at GS), I only remember charging the fees for actual unplayable-looking discs. Or, did someone (you?) earlier say that this is something new to charge the refurb fee on packaging?
Cause that does suck, but then they (as others have said) ought to knock $2 off their own price - hopefully they will go in this direction. It will encourage n00bs to quit throwing away cover art or whatever happens when they get the games home (seriously why do people NOT have the packaging for things? I guess I'm just too anal and like everything original and complete
).Sometimes it's not our fault. Take rental stores and GameStop as an example. Hollywood Video's got a good number of stuff worth buying to trade in and sell. Unfortunately, some games LOOK like they're the original cover art until you see the back and spines of the covers.
Then you have GameStop which generally is mostly not going to have the original covers.
Then you have GameStop which generally is mostly not going to have the original covers.
IAmTheCheapestGamer
Banned
[quote name='GrilledWitOnions']Thinking back (it was like a year ago I was at GS), I only remember charging the fees for actual unplayable-looking discs. Or, did someone (you?) earlier say that this is something new to charge the refurb fee on packaging?
Cause that does suck, but then they (as others have said) ought to knock $2 off their own price - hopefully they will go in this direction. It will encourage n00bs to quit throwing away cover art or whatever happens when they get the games home (seriously why do people NOT have the packaging for things? I guess I'm just too anal and like everything original and complete).[/quote]
Well, if they're like me, they could've had a gf or significant other whose own stuff gets precedence over theirs and feels that keeping the packaging is NOT necessary. That's what my one ex was about to do, was throw away all of the cases/manuals/inserts for some PS1 games I WAS gonna give her. But after seeing how she treated my gifts, while keeping her precious shit complete/mint(and the shit her one other ex who she still secretly adored that I didnt find out about till later gave her), I said f it and didn't give her crap.
And yeah, the one guy was gonna charge me a refurb fee for what were games I just took out of the packaging and brought into his store. I took them over to another GS store about 5 minutes away right as they were getting ready to close and had NO hassle whatsoever from them about the lack of cases/manuals. Matter of fact, it was them who told me I would've only received credit for ONE game if I traded them in complete, even though it was 3 seperate games.
And, for a while, I snickered every time I went in one of my 3-5 local GS stores, since they still had a stack of bundled, disc only generically packaged copies of Splinter Cell, Rainbow Six and Ghost Recon sitting under those big bins they use for the PS2/Xbox games and MOST of them were MINE. LOL
Cause that does suck, but then they (as others have said) ought to knock $2 off their own price - hopefully they will go in this direction. It will encourage n00bs to quit throwing away cover art or whatever happens when they get the games home (seriously why do people NOT have the packaging for things? I guess I'm just too anal and like everything original and complete
).[/quote]Well, if they're like me, they could've had a gf or significant other whose own stuff gets precedence over theirs and feels that keeping the packaging is NOT necessary. That's what my one ex was about to do, was throw away all of the cases/manuals/inserts for some PS1 games I WAS gonna give her. But after seeing how she treated my gifts, while keeping her precious shit complete/mint(and the shit her one other ex who she still secretly adored that I didnt find out about till later gave her), I said f it and didn't give her crap.
And yeah, the one guy was gonna charge me a refurb fee for what were games I just took out of the packaging and brought into his store. I took them over to another GS store about 5 minutes away right as they were getting ready to close and had NO hassle whatsoever from them about the lack of cases/manuals. Matter of fact, it was them who told me I would've only received credit for ONE game if I traded them in complete, even though it was 3 seperate games.
And, for a while, I snickered every time I went in one of my 3-5 local GS stores, since they still had a stack of bundled, disc only generically packaged copies of Splinter Cell, Rainbow Six and Ghost Recon sitting under those big bins they use for the PS2/Xbox games and MOST of them were MINE. LOL
[quote name='Apossum']what's the ultimate, final Truth about Gamestop? You know, like TRUTH not just the "truth" but like the real Truth with a capital T? Is this nefarious "corporate" that is always brought up really just a black ball in a room that fires employees when they don't get enough pre-orders? Did you die and wake up behind a Gamestop counter with a card that reads "ask if they have any trade ins" in your hand? Also, does Gamestop secretly control the Ebay market prices for games? because that's what an employee told me last time I was there.
inquiring minds want to know.[/quote]
You can get a job there at 16 with parents permission. They perfer 17 years old. So that way you ca sell m rated games.
inquiring minds want to know.[/quote]
You can get a job there at 16 with parents permission. They perfer 17 years old. So that way you ca sell m rated games.
[quote name='reibeatall']Good lord, Critter. Your posts hurt my head.
I'll answer this one.
Honestly, it's YMMV on this one. Some managers don't let people check out new games, some people do. And then the frequency that they check them out is also YMMV. Personally, I check out NEW games that I'm already going to buy, but am just waiting for payday, or I check out the used games, because who cares. We're allowed to have them for 4 days.
As far as I know, GameStop's reasoning on this is basically if we play them, we can recommend them to people. So many games come out, and every freaking person asks if game A is good, or if game B 2 has more characters than the other game B. It's for an informed decision.
Then again, knowing that 3/4 of my colleagues are complete morons, an informed decision is nothing but fanboy rantings.[/quote]
Nah dosent hurt yet, Though i got to leave for work soon to gamestop
I'll answer this one.
Honestly, it's YMMV on this one. Some managers don't let people check out new games, some people do. And then the frequency that they check them out is also YMMV. Personally, I check out NEW games that I'm already going to buy, but am just waiting for payday, or I check out the used games, because who cares. We're allowed to have them for 4 days.
As far as I know, GameStop's reasoning on this is basically if we play them, we can recommend them to people. So many games come out, and every freaking person asks if game A is good, or if game B 2 has more characters than the other game B. It's for an informed decision.
Then again, knowing that 3/4 of my colleagues are complete morons, an informed decision is nothing but fanboy rantings.[/quote]
Nah dosent hurt yet, Though i got to leave for work soon to gamestop
superdry
CAGiversary!
Here's a silly question...
Does gamestop take in the Daxter game and the Family Guy UMD that comes with the Daxter PSP bundle for trade-in?
I recently received a psp as a gift and I don't particularly care for the game and movie so I figured I'd trade them into GS and use the 10% off coupon to get something I want.
Does gamestop take in the Daxter game and the Family Guy UMD that comes with the Daxter PSP bundle for trade-in?
I recently received a psp as a gift and I don't particularly care for the game and movie so I figured I'd trade them into GS and use the 10% off coupon to get something I want.
[quote name='Acard07']On the app. what do i put down for game software knowledge or pc knowldge cud any1 help me, please??[/quote]
don't put anything about tech or video games.
I see a trend that gamestops tend to not hire people that are actually knowledgeable in video games.
don't put anything about tech or video games.
I see a trend that gamestops tend to not hire people that are actually knowledgeable in video games.
[quote name='superdry']Here's a silly question...
Does gamestop take in the Daxter game and the Family Guy UMD that comes with the Daxter PSP bundle for trade-in?
I recently received a psp as a gift and I don't particularly care for the game and movie so I figured I'd trade them into GS and use the 10% off coupon to get something I want.[/quote]
You cant trade in the bundle. Though you may trade in daxter and family guy for some credit/cash- if you 18 years old
Does gamestop take in the Daxter game and the Family Guy UMD that comes with the Daxter PSP bundle for trade-in?
I recently received a psp as a gift and I don't particularly care for the game and movie so I figured I'd trade them into GS and use the 10% off coupon to get something I want.[/quote]
You cant trade in the bundle. Though you may trade in daxter and family guy for some credit/cash- if you 18 years old
They are probably more interested in how much you can sell vs how many video game systems you own, so if you have previous sales experience you could put that down, but I agree don't put down that you own 20 video game consoles, because I am sure everyone who applies for them puts that on the application.
strawberryshortcake
CAGiversary!
Pre-order games question:
1. If a highly anticipated or any game is pre-ordered at store "X" (GS or EB)
2. Then you move to a different city 3 hours away (or even to a different state)
3. Can the pre-ordered game be "transferred" to the new GS or EB? In other words, can you pick up the game in the new city/state on the day of release instead of having to go back to store "X"?
1. If a highly anticipated or any game is pre-ordered at store "X" (GS or EB)
2. Then you move to a different city 3 hours away (or even to a different state)
3. Can the pre-ordered game be "transferred" to the new GS or EB? In other words, can you pick up the game in the new city/state on the day of release instead of having to go back to store "X"?
[quote name='strawberryshortcake']Pre-order games question:
1. If a highly anticipated or any game is pre-ordered at store "X" (GS or EB)
2. Then you move to a different city 3 hours away (or even to a different state)
3. Can the pre-ordered game be "transferred" to the new GS or EB? In other words, can you pick up the game in the new city/state on the day of release instead of having to go back to store "X"?
[/quote]
No a pre-order cant be transferred to antoher GS OR EB, You can still pick it up though you have to cancell your pre-order and get your money back from the other place.
1. If a highly anticipated or any game is pre-ordered at store "X" (GS or EB)
2. Then you move to a different city 3 hours away (or even to a different state)
3. Can the pre-ordered game be "transferred" to the new GS or EB? In other words, can you pick up the game in the new city/state on the day of release instead of having to go back to store "X"?
[/quote]
No a pre-order cant be transferred to antoher GS OR EB, You can still pick it up though you have to cancell your pre-order and get your money back from the other place.
[quote name='Ski Hawk']Do you know of any upcoming Black Friday deals?[/quote]
There door opens at 7am
Deals on Black friday
If you buy a new Ps2 Silver you get a $ 30 gift card
3.99 and under On selcet umd movies
Save $ 20 on buying rainbow six vegas on psp 9.99
Save $ 20 on WoW on pc 9.99
There door opens at 7am
Deals on Black friday
If you buy a new Ps2 Silver you get a $ 30 gift card
3.99 and under On selcet umd movies
Save $ 20 on buying rainbow six vegas on psp 9.99
Save $ 20 on WoW on pc 9.99
monkeydeew
Banned
[quote name='vze21gwa']does anybody know how to rip them off instead of them ripping you off? i've heard people on the forums talking about them ripping eb/gs but noone goes into details. It would be nice to know considering the times they've ripped us all off.[/quote]
do your own work! my advice is, look at their % discounts and % bonuses and i'm sure you will find something nice
do your own work! my advice is, look at their % discounts and % bonuses and i'm sure you will find something nice
IOnceWasLegend
CAGiversary!
- Feedback
- 2 (100%)
[quote name='monkeydeew']do your own work! my advice is, look at their % discounts and % bonuses and i'm sure you will find something nice [/quote]
If you're only trading in one or two high-dollar games (Halo 3, etc.), a good thing to do when they have the 10/20/30% additional for 3/4/5 games is to go to one Gamestop, buy three/four .99 games (minus $4), so when you trade it in you get an extra 30%, plus 10% with the Edge card (comes out to $49 total, or an extra $10 net). I'm gonna be doing that today with Assassin's Creed.
[/quote]If you're only trading in one or two high-dollar games (Halo 3, etc.), a good thing to do when they have the 10/20/30% additional for 3/4/5 games is to go to one Gamestop, buy three/four .99 games (minus $4), so when you trade it in you get an extra 30%, plus 10% with the Edge card (comes out to $49 total, or an extra $10 net). I'm gonna be doing that today with Assassin's Creed.
- Status
bread's done