I've never ordered from Bitmap before, but had to pick up that JRPG book I heard about recently. Does anyone know how long shipping tends to take who's ordered from them in the past? And do books like that tend to ever receive discounts before selling out?
I've gotten all their major releases over the last few years, and all have come DHL express, so normally 2-4 days(I'm in the US). I often get their posters, and they used to use rather thin tubes(have been improved in recent times), so I've had several arrived damaged. I've always contacted Sam directly, and replacements have been shipped the same way, DHL express within a few days. Their book packaging is insane(probably the best in the industry), and I've never had a book arrived damaged. And with their thicker postal tubes, haven't had any poster problems recently either.
A signature is always required, but if you set up a free DHL account, you can waive that online, and have them leave at your door(or backyard, etc). I always leave a note at my door, and in the instructions I state if they arrive and there is no note, DO NOT leave the package, as you have the wrong house. That has kept me from having packages left elsewhere, when the drive is daydreaming, so always "cover your ass". The guy on my route knows me from my notes, as one time a package arrived so quick, I didn't get to leave the note, and luckily I was home when he knocked, and he asked were my note was? LOL