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The General eBay Rant Thread


#811 mcgavin27   twomanjobs.com CAGiversary!   3977 Posts   Joined 11.6 Years Ago  

Posted 12 July 2013 - 02:12 PM

I'm currently selling a camera on ebay. The auction states that I only ship to the us. The current high bidder has 1 feedback and lives in Canada. I messaged him telling him I only ship to the Us. He responds telling me he will pay extra for shipping. Do I have grounds to cancel his bid?

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#812 FoxyPie   Better Than You CAGiversary!   17368 Posts   Joined 10.4 Years Ago  

Posted 12 July 2013 - 02:15 PM

Definitely.  If you only ship to US you only ship to US.  Did you restrict your listing to US shipping?  I thought they blocked out international bidders that way.  I always hate people like that because they will inevitably make a huge stink about the shipping cost to Canada (it's gone up) and they don't seem to think the rules apply to them.


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#813 mcgavin27   twomanjobs.com CAGiversary!   3977 Posts   Joined 11.6 Years Ago  

Posted 12 July 2013 - 02:20 PM

I thought I had it restricted to Us bidders only but apparently posting an auction through the eBay app switched that setting. I did make sure though that the auction states Us only so he can't fuss about me cancelling.

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#814 TiKi2   CAGiversary! CAGiversary!   1034 Posts   Joined 12.7 Years Ago  

Posted 12 July 2013 - 04:59 PM

LMAO copy and paste of message word for word. He didn't even ask me a question.

 

"I just got a new warriors of rock guitar for ps3 and it didn't come with a dongle so I need to connect my wireless guitar to the playstation 3. If you don't know which guitar I'm talking about, it's the warriors of rock guitar bundle that has detachable wings and headstock. Be sure to reply because I need to connect my new guitar to the playstation 3. Looking forward to your answer. Thanks "



#815 DNukem170   I plan 3 times faster than other birbs! CAGiversary!   8567 Posts   Joined 10.6 Years Ago  

DNukem170

Posted 12 July 2013 - 06:57 PM

So, I have this buyer who messages me about shipping. I am selling some Dragon Boxes and have the shipping as $6 Priority Mail. The buyer wants to know if shipping can be lower and I told them no because they are too heavy for First Class. Now they want to know if I could use Media Mail instead. Wouldn't that be asking for trouble?

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#816 lovepig78   CAG Veteran CAGiversary!   792 Posts   Joined 6.6 Years Ago  

Posted 12 July 2013 - 07:05 PM

Stick to your guns. Ship priority... It's the safest, I dont think media offer tracking. Not having tracking could really backfire if you are dealing with a scammer.

#817 FoxyPie   Better Than You CAGiversary!   17368 Posts   Joined 10.4 Years Ago  

Posted 12 July 2013 - 07:53 PM

You can add delivery confirmation to Media mail, but it's pointless.  Depending on how many pounds the books weigh it's only 2-3 bucks cheaper.  Just stick to your guns.  Priority is faster, more secure, and handled better than Media Mail.  Media Mail is more likely to get damaged too. 


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#818 jatink129   Mister Aladdin, sir What will your pleasure be? CAGiversary!   372 Posts   Joined 3.4 Years Ago  

Posted 13 July 2013 - 05:19 AM

How long do you guys wait before reminding  a buyer to leave feedback on eBay? 

 

Writing to them, takes away the chance of 5/5 for communication, there's that.

But after about 40 transactions, I'm missing 8.

 

And it's already close to a month.


There is a theory which states that if ever anybody discovers exactly what the Universe is for and why it is here,

it will instantly disappear and be replaced by something even more bizarre and inexplicable...

 

 

There is another theory which states that this has already happened.


#819 GBAstar   CAGiversary! CAGiversary!   9642 Posts   Joined 5.8 Years Ago  

Posted 13 July 2013 - 05:38 AM

How long do you guys wait before reminding  a buyer to leave feedback? 

 

Writing to them, takes away the chance of 5/5 for communication, there's that.

But after about 40 transactions, I'm missing 8.

 

And it's already close to a month.

 

If I run my feedback numbers I get about 4 for every 7 transactions.

 

I know it sucks when you're starting off and trying to build feedback but trust me when I say no feedback is better then bad feedback. When you contact a buyer unprovoked and ask them about the transaction or ask them to leave feedback you are opening the door for them to get devious.



#820 kodave   Huh. CAGiversary!   4387 Posts   Joined 7.2 Years Ago  

Posted 13 July 2013 - 05:47 AM

Stick to your guns. Ship priority... It's the safest, I dont think media offer tracking. Not having tracking could really backfire if you are dealing with a scammer.

 

You can definitely add Delivery Confirmation to Media Mail. There's only a couple shipping methods where you can't get tracking.

 

You can add delivery confirmation to Media mail, but it's pointless.  Depending on how many pounds the books weigh it's only 2-3 bucks cheaper.  Just stick to your guns.  Priority is faster, more secure, and handled better than Media Mail.  Media Mail is more likely to get damaged too. 

 

I don't think adding Delivery Confirmation to Media Mail is pointless. It's as useful as adding it to any other shipping speed. Media mail does take more abuse and is slower, but if you package the items appropriately, you'll have little to no problems.

 

And there's still a significant price difference between Media Mail and Priority Mail. You can maybe fit one mass market paperback book in a Small Flat Rate Priority Mail Box. I'm not even sure Small Flat Rate boxes fit DVDs, but they might. At any rate, that's $5.15 on the discounted online rate. Media Mail with DC for a mass market paperback or run of the mill DVD is only going to be $2.73 to $3.18 through media mail. Yeah, it's a only a couple of bucks difference, but when you're dealing with whats likely mass market paperbacks or run of the mill DVDs, that $2 matters when it comes to your bottom line, if you care about your bottom line. And if the books or number of books or DVDs are big enough to step up to Medium Flat Rate Priority Mail, that's $11.30. For that amount you can mail well beyond 10 lbs. of books (or DVDs) with Media Mail. So I think there is a very big cost savings in using Media Mail.

 

As long as the buyer knows it's Media Mail and knows it takes slightly longer, there shouldn't be any issues. I don't know how valuable these "Dragon Boxes" are. Amazon says they're DVD sets and makes them look pretty expensive. I'd say if the cost of the package is over $100, definitely step up to Priority Mail rather than Media Mail and adjust your pricing to cover your ass for that. You might even want to look into insurance too - I think it's only a couple of bucks extra. And again, work it out with your bottom line so the buyer is covering those costs even if you don't advertise it. But for pricey items, Priority Mail is definitely worth the peace of mind.

 

How long do you guys wait before reminding  a buyer to leave feedback? 

 

Writing to them, takes away the chance of 5/5 for communication, there's that.

But after about 40 transactions, I'm missing 8.

 

And it's already close to a month.

 

I usually just don't bother contacting buyers about feedback. Buyers have little incentive to leave feedback once their own feedback approaches a level that appears to be solid. They don't leave me feedback, I don't leave them feedback, and that seems to work for the world. Usually you can tell who will leave feedback and who won't based on their "Feedback for sellers" history.




#821 jatink129   Mister Aladdin, sir What will your pleasure be? CAGiversary!   372 Posts   Joined 3.4 Years Ago  

Posted 13 July 2013 - 05:51 AM

If I run my feedback numbers I get about 4 for every 7 transactions.

 

I know it sucks when you're starting off and trying to build feedback but trust me when I say no feedback is better then bad feedback. When you contact a buyer unprovoked and ask them about the transaction or ask them to leave feedback you are opening the door for them to get devious.

 

Well, I'm not exactly starting out...But so far my record has been about 95%... Then I stopped selling for  a long time. Now, I've begun again. Received feedback for most though...So that's a good thing.

 

I usually just don't bother contacting buyers about feedback. Buyers have little incentive to leave feedback once their own feedback approaches a level that appears to be solid. They don't leave me feedback, I don't leave them feedback, and that seems to work for the world. Usually you can tell who will leave feedback and who won't based on their "Feedback for sellers" history.

 

I do the same. Funny thing is that except for 1-2 buyers, everyone else has been good about leaving feedback and have left feedback for others.

But that's good advice. I won't bother. I didn't leave anyone feedback, I waited till they left me feedback and then I'd respond right away.

For the few that never left feedback, I waited it out.

Then I decided to leave them feedback to see if that would trigger it. 

Still nothing.

 

Guess, I won't bother. I received the bulk of feedback, and I'll be satisfied with that.


There is a theory which states that if ever anybody discovers exactly what the Universe is for and why it is here,

it will instantly disappear and be replaced by something even more bizarre and inexplicable...

 

 

There is another theory which states that this has already happened.


#822 FoxyPie   Better Than You CAGiversary!   17368 Posts   Joined 10.4 Years Ago  

Posted 13 July 2013 - 05:57 AM

On Amazon, I never prompt anyone to leave feed back.  It's annoying as a buyer and you illicit more potential issues.  Amazon sellers average 1 feedback left for every 10 transactions.  I average about 1.5 to 2 so I do better.  There's little to no incentive for Amazon buyers to leave feedback. 


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#823 jatink129   Mister Aladdin, sir What will your pleasure be? CAGiversary!   372 Posts   Joined 3.4 Years Ago  

Posted 13 July 2013 - 05:58 AM

On Amazon, I never prompt anyone to leave feed back.  It's annoying as a buyer and you illicit more potential issues.  Amazon sellers average 1 feedback left for every 10 transactions.  I average about 1.5 to 2 so I do better.  There's little to no incentive for Amazon buyers to leave feedback. 

 

Oh I apologize. I should have been clearer. I was talking about eBay.


There is a theory which states that if ever anybody discovers exactly what the Universe is for and why it is here,

it will instantly disappear and be replaced by something even more bizarre and inexplicable...

 

 

There is another theory which states that this has already happened.


#824 FoxyPie   Better Than You CAGiversary!   17368 Posts   Joined 10.4 Years Ago  

Posted 13 July 2013 - 06:01 AM

Oh I apologize. I should have been clearer. I was talking about eBay.

 

No need to apologize.  I know you meant ebay.  I just don't do ebay often.  On ebay I still don't prompt personally.  I just let the feedback fall when it may.  I never liked it as a buyer to be reminded.  One, I usually wait like a month and do all feedback at once, and two, its just annoying because I feel sellers do not deserve feedback, you have to earn it.  That said, I usually leave positive every time as long as my item arrives with no issues. 


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#825 GBAstar   CAGiversary! CAGiversary!   9642 Posts   Joined 5.8 Years Ago  

Posted 13 July 2013 - 06:01 AM

I really don't want to start this debate again but can you please explain what the benefit is of waiting to leave feedback for your buyer? 

 

You can't leave negative feedback for buyers anymore and it is a policy violation to leave anything negative for the buyer (i.e. false positive) and you can't refer to a case or dispute. 

 

There is a reason that almost all major powersellers on eBay leave feedback for buyers instantly.



#826 kodave   Huh. CAGiversary!   4387 Posts   Joined 7.2 Years Ago  

Posted 13 July 2013 - 06:03 AM

On Amazon, I never prompt anyone to leave feed back.  It's annoying as a buyer and you illicit more potential issues.  Amazon sellers average 1 feedback left for every 10 transactions.  I average about 1.5 to 2 so I do better.  There's little to no incentive for Amazon buyers to leave feedback. 

 

Yeah there's absolutely zero incentive. Usually I only leave negative feedback for this certain group of sellers who don't properly list their book conditions. I've been burned by most of them once over so now I just avoid all of them. Sometimes if an Amazon seller does an exceptionally good job with an item or goes the extra mile I'll leave them positive feedback to try and help them out. This is just my experience, but I've found Amazon sellers to be less accurate with their descriptions or using the correct LN/VG/G/A categories than eBayers. I feel like me not leaving feedback is actually doing them a favor because the feedback I would be inclined to leave wouldn't help their scores.




#827 kodave   Huh. CAGiversary!   4387 Posts   Joined 7.2 Years Ago  

Posted 13 July 2013 - 06:24 AM

I really don't want to start this debate again but can you please explain what the benefit is of waiting to leave feedback for your buyer? 

 

You can't leave negative feedback for buyers anymore and it is a policy violation to leave anything negative for the buyer (i.e. false positive) and you can't refer to a case or dispute. 

 

There is a reason that almost all major powersellers on eBay leave feedback for buyers instantly.

 

And what is that reason for leaving instant feedback from a bot? Are there statistics showing it makes people more likely to return feedback to the seller? Does eBay reward power sellers with high feedback issuance? I really don't know.

 

I'm personally never more inclinced to leave a seller positive feedback just because they left me early positive feedback. I always evaluate my purchases after they come in, make sure I got what I paid for, then usually in batches I leave the appropriate feedback for sellers since I know they're hoping for that feedback. From a buying perspective, I don't care whether they leave me feedback before or after I leave them feedback. And actually I feel like I'm more inclined to reward a "regular joe" type seller with positive feedback than I am a power seller that's likely a full fledged company. That's just my personal take on it. Buy.Com doesn't need my positive feedback where it's their job to sell and ship thousands of items a day, but Joe Blow selling me his DVD set trying to make a tiny bit of scratch on the side probably does need that positive feedback.

 

From a seller's perspective of a guy just selling stuff on the side and not running a full fledged business, I have everything to lose on every transaction I make, so personally, I don't want to give buyers a shred of positive reputation until I know I'm in the clear from my end as a seller. Because I try to do every little thing right to make sure the item gets to the customer as described, so I'm trying to be vigilant of scammers or just nasty buyers. If they don't let me know everything went smoothly with positive feedback, I have no incentive to reward them with positive feedback (regardless of how meaningful it is or isn't) for doing the simple task of paying for an item, which many of them don't even do in a timely manner when it comes to auctions. (Thank God for BIN w/ immediate payment.) So yeah, I could probably leave every buyer positive feedback, but likely nothing would probably change on my end in terms of reciprocation, so why bother? Those precious seconds could be wasted typing up more replies like this on CAG rather than two key stroking to give someone an obnoxious number of pluses to indicate how highly I pretend to value them.




#828 DNukem170   I plan 3 times faster than other birbs! CAGiversary!   8567 Posts   Joined 10.6 Years Ago  

DNukem170

Posted 13 July 2013 - 01:06 PM

I thought Media Mail could only be used for certain items, usually educational.

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#829 trollape74   Lifting and Gaming CAGiversary!   554 Posts   Joined 3.8 Years Ago  

Posted 13 July 2013 - 01:21 PM

I thought Media Mail could only be used for certain items, usually educational.

I believe all books or guides with limited advertisement qualify. Other media such as DVD's, CD's, Vhs have to be educational. Anything else is prohibited but also depends on how strict your post office may be. I once accidentally shipped a teddy bear through media and he made it through ha.

#830 kodave   Huh. CAGiversary!   4387 Posts   Joined 7.2 Years Ago  

Posted 13 July 2013 - 03:21 PM

I thought Media Mail could only be used for certain items, usually educational.

 

No. See below.

 

 

I believe all books or guides with limited advertisement qualify. Other media such as DVD's, CD's, Vhs have to be educational. Anything else is prohibited but also depends on how strict your post office may be. I once accidentally shipped a teddy bear through media and he made it through ha.

 

The "educational" thing doesn't really mean anything. Who is the USPS to determine what book, DVD or CD is "educational" compared to another? Someone can watch something like Prometheus on DVD for entertainment, or they could watch it for an educational film theory class. The USPS has no idea. So it's either all or nothing, and they go with letting all items in those categories through because any other standard is impossible to enforce.

 

This is straight from the USPS website:

 

 


4.0 Content Standards for Media Mail 4.1 Qualified Items

Only these items may be mailed at the Media Mail prices:

a. Books, including books issued to supplement other books, of at least eight printed pages, consisting wholly of reading matter or scholarly bibliography, or reading matter with incidental blank spaces for notations and containing no advertising matter other than incidental announcements of books. Advertising includes paid advertising and the publishers' own advertising in display, classified, or editorial style.

b. 16-millimeter or narrower width films, which must be positive prints in final form for viewing, and catalogs of such films of 24 pages or more (at least 22 of which are printed). Films and film catalogs sent to or from commercial theaters do not qualify for the Media Mail price.

c. Printed music, whether in bound or sheet form.

d. Printed objective test materials and their accessories used by or on behalf of educational institutions to test ability, aptitude, achievement, interests, and other mental and personal qualities with or without answers, test scores, or identifying information recorded thereon in writing or by mark.

e. Sound recordings, including incidental announcements of recordings and guides or scripts prepared solely for use with such recordings. Video recordings and player piano rolls are classified as sound recordings.

f. Playscripts and manuscripts for books, periodicals, and music.

g. Printed educational reference charts designed to instruct or train individuals for improving or developing their capabilities. Each chart must be a single printed sheet of information designed for educational reference. The information on the chart, which may be printed on one or both sides of the sheet, must be conveyed primarily by graphs, diagrams, tables, or other nonnarrative matter. An educational reference chart is normally but not necessarily devoted to one subject. A chart on which the information is conveyed primarily by textual matter in a narrative form does not qualify as a printed educational reference chart for mailing at the Media Mail prices even if it includes graphs, diagrams, or tables. Examples of qualifying charts include maps produced primarily for educational reference, tables of mathematical or scientific equations, noun declensions or verb conjugations used in the study of languages, periodic table of elements, botanical or zoological tables, and other tables used in the study of science.

h. Loose-leaf pages and their binders consisting of medical information for distribution to doctors, hospitals, medical schools, and medical students.

i. Computer-readable media containing prerecorded information and guides or scripts prepared solely for use with such media.

 

In short, books 8 pages or more that contain only incidental advertising, like a page in the back saying "You can buy these books from the same great author!" That's why single issue comic books aren't supposed to ship via Media Mail, because of all of the advertising for random stuff in the pages. Printed material allowed also includes stuff like sheet music, educational testing material, plays, manuscripts, educational study charts, and medical binders using loose leaf paper.

 

You can also send movie film, but not film going to commercial movie theaters. Probably not a problem anymore since theaters have gone digital.

 

Sound recordings = CDs an the like, but also things like vinyl. For whatever reason, they class video recordings as sound recordings, so DVDs are fine too.
 

And finally, computer-readable media containing prerecorded information and guides or scripts indicates something like maybe book PDFs on a CD or something, but it doesn't mean general computer software or video games, hence why those are excluded from media mail.

 

So for the purposes of most CAGs, sending books, DVDs/Blu-rays and audio CDs via Medial Mail is perfectly fine and they don't have to be "educational." Video games have to be shipped via First Class Mail or Parcel Post unless you upgrade to something like Priority Mail.




#831 DNukem170   I plan 3 times faster than other birbs! CAGiversary!   8567 Posts   Joined 10.6 Years Ago  

DNukem170

Posted 13 July 2013 - 04:49 PM

Meh, kind of a moot point anyway. The set she was asking about is now at $75. When the hell did Set 4 get as rare as Set 1?

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#832 lmz00   CAGiversary! CAGiversary!   2522 Posts   Joined 10.0 Years Ago  

Posted 13 July 2013 - 10:47 PM

I really don't want to start this debate again but can you please explain what the benefit is of waiting to leave feedback for your buyer?

No "benefit," really, but if someone doesn't feel the need to leave me feedback, why would I leave them feedback?




#833 TiKi2   CAGiversary! CAGiversary!   1034 Posts   Joined 12.7 Years Ago  

Posted 14 July 2013 - 12:54 AM

So I haven't had any problems buying stuff on ebay for awhile. I bought a psp batt, came from china , doesn't hold charge. I message seller under "item not as described" but ebay just went straight up and opened a case. So I guess If you message a seller for "item not as described"  it automatically opens a case. I didn't want to open a case for a $3.50 battery. If the seller hadn't responded I would have just let it go. I had already left positive feedback.



#834 DNukem170   I plan 3 times faster than other birbs! CAGiversary!   8567 Posts   Joined 10.6 Years Ago  

DNukem170

Posted 17 July 2013 - 01:50 PM

One thing that annoys me is when a bunch of auctions end and everybody pays relatively fast except one guy. You get tired of waiting and print out labels for everyone else, and then, about 15 minutes later, the last guy pays.

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#835 Squarehard   Nyaa~ CAGiversary!   18114 Posts   Joined 8.7 Years Ago  

Posted 17 July 2013 - 02:00 PM

It's even worse once you've left for the post office, and then when you get back you see that they paid you 2 minutes after you left the house.


gjDkeqL.gifv3llIct.gif

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#836 jatink129   Mister Aladdin, sir What will your pleasure be? CAGiversary!   372 Posts   Joined 3.4 Years Ago  

Posted 17 July 2013 - 04:20 PM

It's even worse once you've left for the post office, and then when you get back you see that they paid you 2 minutes after you left the house.

THIS.

I was just about to say it.

 

Happened too many times...Especially on Saturdays. Leave for the PO...mail the stuff, and then come back to see two more have finally paid, and it's too late to go back to the PO.


There is a theory which states that if ever anybody discovers exactly what the Universe is for and why it is here,

it will instantly disappear and be replaced by something even more bizarre and inexplicable...

 

 

There is another theory which states that this has already happened.


#837 Billytwoshoes   Perpetually behind the times CAGiversary!   1738 Posts   Joined 4.1 Years Ago  

Billytwoshoes

Posted 17 July 2013 - 06:14 PM

I pass by two POs on my way to work, so it's never a concern to stop by again if I have a late payer.  Then again I've gone all BIN with immediate payment required, so waiting for someone to pay is a thing of the past for me.

 

Honestly if you are smart about pricing things I don't see the benefit in auctions anymore (unless the item is rare / one of a kind). Some people are happy to pay more just to get it now than to wait and snipe an auction for the common things, no reason you can't capitalize on their impatience.



#838 Cactuar777   Cubs Faithful CAGiversary!   147 Posts   Joined 3.2 Years Ago  

Cactuar777

Posted 17 July 2013 - 06:20 PM

Bought Legend of Zelda: Ocarina of Time (w/ Master Quest) and it just arrived today. The listing said everything was LN, but the case was grimy and there was a sticker residue spot with hair and dirt and other gross shit. That's not LN bud. People seriously need to clean their stuff before sending it, especially when you label it as clean.



#839 DNukem170   I plan 3 times faster than other birbs! CAGiversary!   8567 Posts   Joined 10.6 Years Ago  

DNukem170

Posted 17 July 2013 - 06:54 PM

Honestly if you are smart about pricing things I don't see the benefit in auctions anymore (unless the item is rare / one of a kind). Some people are happy to pay more just to get it now than to wait and snipe an auction for the common things, no reason you can't capitalize on their impatience.


Every item in the latest batch of auctions was out of print. One I was only expecting $25-$30 and ended up $96.

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#840 Billytwoshoes   Perpetually behind the times CAGiversary!   1738 Posts   Joined 4.1 Years Ago  

Billytwoshoes

Posted 17 July 2013 - 07:13 PM

Every item in the latest batch of auctions was out of print. One I was only expecting $25-$30 and ended up $96.

Yeah I just looked up the item on your page, that definitely fits the rare category, especially when the cheapest used price on Amazon is $110.  I would of put it for $100ish 30 day BIN and see what happens, no fees either way to list or relist.  IMO, it's better to guarantee a good price than to chance it at a bidding war and end up getting undervalued.  That can certainly go the other way though if you have two very motivated (and blinded) individuals.

 

Using that item as an example, a recent auction for a Brand New copy only went for $91 with free shipping, compared to other BINs listings that fared much better.  Not saying they are always going to get top dollar, but that $91 listing could of sold for more with BIN.

 

Either way works really, as the auctions guarantee it being sold without having to wait on it, but I don't mind waiting a couple weeks if I have to.  I just find myself getting more (with guaranteed payment) by doing some research and BIN.