Finally got my price adjustment (from chat) for BF2 (one week later). I only got $8 but that's better than nothing. I haven't gotten an email yet, though...and since I bought it in-store with multiple GCs...I'm not sure yet where the refund money is.
They also processed it as an exchange on the date they approved the refund....I hope I don't lose $10 in points for the $8 refund. I think they usually just adjust the price of the original purchase transaction.