[quote name='ChingChing']I submitted my trade-ins at 4/09, just before the deadline on 4/12.
Amazon finally processed and deposited my Gift card today.
Now I received credit for my trade-ins, which was $27, but I'm wondering where is the extra $20 I was suppose to receive?
It seems like most of you guys received claim codes relatively quick after receiving your gift cards. I'm on the phone with an operator now, and she is telling me amazon never sent me an email for the claim codes, in fact I wasn't suppose to receive one!
Well turns out amazon is giving me a $20 discount off any future purchases to make up for this. Took awhile, mostly on hold, but eventually she told me I'm to expect this discount on my next purchase.
Just in case any of you guys don't get your promotional codes, give them a quick call. Hopefully they'll sort out things and give you the discount you rightfully deserve.
Oh, and sorry for the bump.[/QUOTE]
Hmm. I submitted my games even earlier than you, and got the first e-mail saying my trade-in has been received on April 7. However, still no coupon. I tried calling and the guy who answered was useless. Then via e-mail Amazon told me to wait the full 30 days after the promotion ended to see if I receive a coupon. If not, then they will help me out. Maybe I should give them another call to see if I can get results like yours.