I recently (on April 23) canceled my membership via their website. I turned off auto-renew and then out-right canceled the membership even though it expires in September. It stated that all financial information would be deleted.
I received the membership termination email confirmation. I can no longer log in to ECA like the rest of you.
Today I just received my first daily ECA Newsletter in my email since I canceled. This is
![Shaq Fu! fuck fuck](/styles/default/cag/smilies/shaq-fu!96.gif)
ing annoying. I'm not even going to wait until September to "wait and see". I'm going to write them via email and in it a stern warning should I be charged in September. I do NOT want anymore emails or anything to do with them....AT ALL.
I do NOT care to hear excuses any longer. I do NOT care about mistakes. The only mistake I see is that this organization still is in existence. I DO want them to leave me alone. No more more emails....and most definitely...NO MORE CHARGES.
What part of this can the ECA not
![Shaq Fu! fuck fuck](/styles/default/cag/smilies/shaq-fu!96.gif)
ing understand?
UPDATE:
So here is a pretty civil email I sent them. I never threaten anyone with legal action unless I mean it. Supposedly they are "fixing" the issues right now for ex-members that were charged without any authorization. Awesome. That means that by September all this crap should be a non-issue.
But somehow I don't believe them as the current issue should have never taken place. And I believe people will keep getting screwed and cheated with their fraud regardless of their excuses.
So without further ado, my simple email to the ECA...
Hello,
I'm just going to get to the point and be as forthcoming as I possibly can.
I canceled my membership via your website on April 23, 2010. I turned off the auto-renew function and outright canceled my membership even though it didn't expire until September 2010.
During the membership termination process it was stated in writing that all financial information would be deleted. After completion I received a confirmation email finalizing the termination of my membership.
If this is true, why am I still receiving ECA newsletters? I say this because I am well aware of MANY ex-subscribers who terminated their memberships and not only still received newsletters but were also charged again without ANY authorization.
Consider this letter as a preemptive notice that I do NOT and will NOT authorize any future charges. As stated in writing during the cancellation process, all my financial information was to be discarded.
If any unauthorized charges are made to my account come September 2010, know that it will be dealt with legally and quite swiftly.
It is my hope that this organization abides to its own contracts in a precise and ethical manner.
Sincerely,
Someone You Shouldn't Piss Off (in reality I just used my name, but that title does best describe me)