[quote name='onyzukae']I just want exchange...not refund.. Thats why i hate BB.
not missing..game is not sealed and artbook preety bit up wrinkle.[/QUOTE]
If nothing is missing, and you are just doing a swap for same item, you should have no problems. When you walk in to BB, make sure you get a dated sticker from the guy at the door that shows you walked in with the item. Then go get another Killzone 3 box and bring both to cust service. Tell them you opened up the box and everything was messed up inside, you just want to do a swap.
You do not have to go to the same BB to do this.