Monoprice.com - Need HDMI, Optical Audio, Component, or Other Cables, Get Them Here

Nephilim

Nephilim

CAGiversary!
Feedback
91 (100%)
I know a lot of you are probably aware of this place, but I just thought I would post this since I did not find a topic.

monoprice.com has long been known as the cheapest place to buy USB, Network, HDMI, and many other cables, period.

Their service is excellent as well.

Our business just ordered another round of Network and USB cables and saved close to $1000 compared to retail stores like Best Buy, etc.

We have had Network cables from monoprice throughout our building for a few years and have had NO ISSUES at all. Most of the cables in my home (S-Video, HDMI, USB, CAT5e, etc. are also from monoprice and they have been perfect.

The Quality of the cables I have bought has been as good or in many cases, much better than more expensive cables elsewhere.

I know there are other online retailers like Firefold that sell for similar prices, but I have not found their service to be near as good as monoprice.
 
Last edited by a moderator:
Upvote 0 Downvote
[quote name='vx2']You looking at the full motion ones or just tilting? I have the full motion one and sometimes i wish it sticked all the way on the wall rather than 6" or so. (Have a 42" on it and it looks like it could handle a 50") But I need the full motion left to be able to glance at it while working the computer.[/QUOTE]

Actually I'm looking at those flat, rail ones (I think they can only tilt). It seems like your tv is at least secured onto it well enough.
 
Mine stays fine, no droops whatsoever using the extended arm so I think the rail ones would probably be the same or better.
 
Can someone recommend a good HDMI cable from Monoprice. I am looking to connect my PS3 using it. A 6ft cable is fine, they seem to have a variety of 6ft HDMI cables and I'm not sure which one is better.
 
[quote name='shrike4242']Assuming both your laptop and TV have HDMI ports, yes.[/QUOTE]

Lol yeah, my first broke because it was still connected to my HDTV when I got a shocking phone call, had to wake up quickly, and in my rush, I stepped on the line and snapped the end of it that was in my laptop >.
 
[quote name='yukine']I had three unauthorized charges, had to get my credit card deactivated. Thanks, monoprice.[/QUOTE]Same here. Once I get my replacement CC, they're getting a virtual CC # only and nothing else.
 
If there is a paypal option I always use it on websites, I figure it is safer. I feel bad for monoprice though because they are amazing, I will still order from them though.
 
Virtual credit card numbers are your friend. Make one per retailer, and it'll be easy to see where the issue comes from if this happens again in the future.
 
[quote name='shrike4242']I'd rather have a CC issue than a Paypal issue, which is linked to my bank account.[/QUOTE]
Which is why I never linked my bank account to PP. :)
 
[quote name='shrike4242']Virtual credit card numbers are your friend. Make one per retailer, and it'll be easy to see where the issue comes from if this happens again in the future.[/QUOTE]
Yeah, I'm definitely using that feature from now on once I get my new card. I never did before because I was always careful to use reputable sites, so much for that.
 
It has been a long time since I've ordered from them. Do they store credit card numbers automatically? Or is there a box to check off to opt out of storing the information?

If they got hacked they should just fess up instead of trying to B.S. people.
 
Hopefully Monoprice can get itself sorted out before the end of March. I was hoping to get a Component cable from them for my PS3 Slim since I don't have a TV with HDMI.
 
Just ordered from them last week. Thankfully, used PayPal. But it does seem like only a matter of time until PayPal gets hacked as well.
 
Is there any commonality in the fraudulent charges? I had a charge from 'Battlefield Collections' for $170 today. No idea if it is related to Monoprice or not, but it is on the same card I used there.
 
Just found out that I had some fraudulent charges on my account. It's a refund card from my school, but they've been really good at working with me. It's a Master Card.

There was several big charges from Click N' Ship USPS, Macy's, Skype. I called and spoke with Macy's and was able to get the information of the person who placed the order. They suspected the charge was fraudulent, and ended up denying it since they couldn't verify.

Strange thing is though, the name and address that I was given from Macy's as the ship to address belongs to a lawyer in Washington DC for Criminal and Bankruptcy. They also gave me the email addresses which were used as the Billing/Shipping. The email address however doesn't appear to be one that a lawyer would use.

I'm thinking that perhaps, the person or persons that stole the information are selling things on ebay, and using the credit cards to order directly from the stores and ship to customers.

I tried contacting the lawyer, but received no response
 
Wow -- glad I've used Google Checkout every time I've ordered from them. This is why sites with less security resources than, say, Amazon shouldn't be storing credit card info. The little bit of extra convenience just isn't worth the risk.

Not sure I entirely trust it at Amazon either, mind you, but at least I expect they've put the money/time/manpower into securing their site as well as they can.
 
Last edited by a moderator:
My card was hit too. I bought a HDMI to DVI cable about 2 weeks ago. Earlier this week, I received a Netflix movie in the mail. Funny, because I have NEVER signed up for the service. Curious, I checked my online banking statement.

BAM! There were about 5-6 unauthorized charges ranging from $1 to $77 ranging from an MMO subscription in Germany, website subscriptions (probably pornographic) and the Netflix account.

I was really pissed off and scared because my account was in the negative due to the hundreds of dollars worth of unauthorized charges. Thankfully, my bank cleared me of the charges and I had to deactivate my card.

I had no idea how my info was stolen but my cousin later asked me if I had bought anything from monoprice.com recently. I then checked out the site and read the 'security breach' stuff.

I was pissed at first but it's not monoprice.com's fault. Shame because I have ordered from the site before and I was really pleased with it. Stupid hacker thieves.. I hope they're happy with the giant headache they gave me. :( Hopefully monoprice tightens their security even more.
 
used my wife's card not too long ago and we just found a $60 charge last week. Is it safe to order from them now? They straighten it out yet?
 
Wow crazy stuff here. Hope all that where hit with fraudulent charges got there money back.

Seeing the monoprice sticky thread reminded me that i have to buy a VGA cable for my computer. But i will surley be using Paypal at check out.
 
[quote name='shadowkast']used my wife's card not too long ago and we just found a $60 charge last week. Is it safe to order from them now? They straighten it out yet?[/QUOTE]
I would not order from them unless you use a virtual card # or PayPal. Most credit cards can generate a virtual card number to use for only one merchant, it won't work for any other merchant and you can set a monetary limit. I'm now using it for any site I buy from online now.

I think PayPal use to have that option, but I can't find it on their site.
 
[quote name='yukine']I would not order from them unless you use a virtual card # or PayPal. Most credit cards can generate a virtual card number to use for only one merchant, it won't work for any other merchant and you can set a monetary limit. I'm now using it for any site I buy from online now.

I think PayPal use to have that option, but I can't find it on their site.[/QUOTE]My credit card generates virtual numbers with limited credit limits, number of months the card is live, as well as options for repeating charges for subscriptions.

I've been making one virtual CC # per site, plus with just enough credit for the transaction. If I make a second transaction at that merchant, I'll just increase the allowed credit limit.
 
[quote name='shrike4242']I've been making one virtual CC # per site, plus with just enough credit for the transaction. If I make a second transaction at that merchant, I'll just increase the allowed credit limit.[/QUOTE]

I'd recommend making it for twice the amount of the transaction. I had an issue with Deep Discount a few years ago in which I used a virtual number made for the exact amount of the transaction. They did an authorization for the amount of the transaction to see that I had the funds, but then apparently actually processed the transaction itself separately -- effectively pushing my virtual number past its limit, since the funds from the first authorization were still on hold (even though they hadn't actually been charged). So of course the actual transaction got denied. That was a serious pain in the ass to clear up (they almost just canceled my order), because neither they, my bank, nor I realized what had happened at first. Since then, I just make all virtual numbers for double the amount that I need (within reason, as long as we're talking a $10 order and not a $1000 one), just in case the company isn't smart enough to process the charge correctly.
 
[quote name='arcane93']I'd recommend making it for twice the amount of the transaction. I had an issue with Deep Discount a few years ago in which I used a virtual number made for the exact amount of the transaction. They did an authorization for the amount of the transaction to see that I had the funds, but then apparently actually processed the transaction itself separately -- effectively pushing my virtual number past its limit, since the funds from the first authorization were still on hold (even though they hadn't actually been charged). So of course the actual transaction got denied. That was a serious pain in the ass to clear up (they almost just canceled my order), because neither they, my bank, nor I realized what had happened at first. Since then, I just make all virtual numbers for double the amount that I need (within reason, as long as we're talking a $10 order and not a $1000 one), just in case the company isn't smart enough to process the charge correctly.[/QUOTE]I think the only time I've seen that be a possibility is when you have an item that's either a pre-order or backordered and the merchant puts up a 7-day (or some other timeframe) rolling hold on your credit card. Once in a while you'll get a double-auth on the card for one day with the last day of the first auth and the first day of the second auth.

I'll keep that in mind when I have to order something from DD and make sure to do it 2x the amount of the purchase, just in case.
 
Crap, i didn't even see this thread and i bought some wires for my HT system two weeks ago, Good thing I can check up on my statements now to make sure nothing goes wrong. Don't any of your banks call you if they try to purchase something randomly and ship to a different address??? My bank notified me when i ordered something and shipped it to a friend which i thought was kind of annoying, but I guess it is a really good thing now :)
 
[quote name='BuDdyLe']Crap, i didn't even see this thread and i bought some wires for my HT system two weeks ago, Good thing I can check up on my statements now to make sure nothing goes wrong. Don't any of your banks call you if they try to purchase something randomly and ship to a different address??? My bank notified me when i ordered something and shipped it to a friend which i thought was kind of annoying, but I guess it is a really good thing now :)[/QUOTE]

Um . . . you did look at the dates on those posts, right? All of this happened two months ago, and Monoprice has long since taken steps to fix the security on their servers. If an order two weeks ago was the first time that you gave them your credit card number, you don't have anything to worry about (for now, anyway, assuming they really did fix things and don't get hacked again).
 
Hip hip hooray for PayPal! Damn, I can't believe how many people got hit here.

Now I'm really relieved that I ordered my brother's HDMI cable with my PP account instead of having him order it himself as he would have used a credit card. Nice to know he's spared the headache - it is his birthday, after all. I'll warn my sister's boyfriend, though, as he just made a purchase a few weeks ago.

What a bummer.
 
[quote name='iowaholdem']as he just made a purchase a few weeks ago.[/QUOTE]

Again, this happened back in early March (seriously, does anyone check the dates on posts before responding to them?). If he just gave a credit card number to them a few weeks ago, he's not going to have a problem from this incident.

That being said, it's a good idea to always keep an eye on your credit card statements, because you never know; it could happen anywhere you use your card.
 
[quote name='arcane93']Again, this happened back in early March (seriously, does anyone check the dates on posts before responding to them?). If he just gave a credit card number to them a few weeks ago, he's not going to have a problem from this incident.

That being said, it's a good idea to always keep an eye on your credit card statements, because you never know; it could happen anywhere you use your card.[/QUOTE]People don't check dates on posts, no.

Having been on the receiving end of this for both home and work purchases, it's not shaken my wish to purchase from them after that point, and I've made both work and home purchases from them. I'm just using a virtual CC # for them going forward, so if I see any issues with a specific virtual CC #, I know where the issue is coming from.
 
[quote name='shrike4242']People don't check dates on posts, no.[/QUOTE]

Heh, I was just surprised because my post immediately before his also pointed out that this happened two months ago. ;)

[quote name='shrike4242']Having been on the receiving end of this for both home and work purchases, it's not shaken my wish to purchase from them after that point, and I've made both work and home purchases from them. I'm just using a virtual CC # for them going forward, so if I see any issues with a specific virtual CC #, I know where the issue is coming from.[/QUOTE]

I'm just not giving them a credit card number at all. It's Google Checkout or Paypal for me from now on with any company that allows either of them. Sure, they're a risk too to a certain extent, but at least they let me consolidate my risk in one place, instead of having the information out there on a bunch of different (and quite possibly less secure) sites.

And yeah, this incident hasn't made me less likely to buy from Monoprice. Now, the bad iPhone cables that I got from them that nearly fucked up my phone, those are making me at least a bit more cautious about what I purchase from them. But really, an incident like this could happen with just about any site.
 
Something else interesting I just discovered . . .

Background: So, as I hinted at in my last post, I bought a couple of iPhone cables (product ID# 6228) from them back in January. These were the first bad products that I've ever had Monoprice sell me. The connectors on them didn't lock at all, even the slightest bump and they would come out of the phone. Also, the phone seemed to get overly warm when connected to them for any period of time for charging. The final straw, though, was when I attempted to use one of them to do a firmware upgrade. The upgrade failed halfway through, leaving the phone bricked. This happened again through about four more attempts. Finally, I went and retrieved my original Apple cable and used it instead, and was able to do the firmware upgrade and restore the phone to functionality without difficulty on the first try. At that point, I just threw the Monoprice cables away -- they were cheap, and it wasn't worth the hassle and expense to send them back. I just simply didn't trust them to not mess up my phone even worse if I continued to use them, an even if they would have replaced them, I wouldn't have trusted the replacements either.

I also went onto the Monoprice site and left a review, in the interest of warning others. There were mostly good reviews there, but there were others (all conveniently buried at the end of the second page of reviews) that also hinted at others having issues with syncing and other problems. I looked later that day to see that the review had been posted, and it was there. To be honest, I haven't been back to the Monoprice site much since then, because I haven't needed anything.

So today I was on the site looking for an extension for my PSP component cable (since it's not actually long enough to reach the couch). While I was there, I decided to drop in on the iPhone cable page to see if any other people had reported similar experiences. Much to my surprise, my review wasn't there!

I went to my account page and clicked on the "my reviews" link. There I found the review, with a comment from a tech support person attached to it, saying that it sounds like I had "received a defective product" and offering to assist me with a replacement or a refund. His comment was posted back in February, but because I had received no email or other notification of it -- as far as I can tell, it could only be found through specifically looking at the review on the "my reviews" page -- I had never seen it or known that it was there. Apparently, though, this attempted "contact" was taken as sufficient excuse to remove my review from the site. Given both that my bad experience was with two separate cables, and that others have posted about syncing issues as well, I'm not inclined to believe that these particular cables were defective, but rather that they are a bad product overall. Needless to say, I'm not happy to see that my review was removed.

In brief, the moral to this story: Apparently Monoprice edits their customer reviews to remove the negative ones, and therefore the reviews should probably be treated with some skepticism.
 
Last edited by a moderator:
I've only gotten 1 bad product from monoprice, a crappy fm transmitter.

I shot them 1 email & they refunded my money, including shipping, no questions asked. I also put up a bad review for that product & its still there.
 
[quote name='SMITTYBLAZE']So is monoprice ripping people off now? I was just going to order some things right now.[/QUOTE]

No, they're not ripping people off. Their website was hacked (two months ago), and their database of credit card numbers was stolen. They've fixed their security issues for now, but use common sense when ordering from them. I'd recommend using Google Checkout or Paypal when you order, so that they're just not even storing your card number, or, barring that, using a virtual account number from your credit card company rather than your actual credit card number if you have that option available.
 
You must log in or register to reply here.
bread's done
Back
Top