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Microsoft Store Pre-Orders = $10 MS Coupon + 1600 MSP + FREE Shipping -- $59.99


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#1051 NINJA V

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Posted 21 November 2012 - 10:40 PM

Anyone else get cancellations for the $25 coupon and Pulse Armor Code?


YUP - haven't redeemed yet but that really got me upset, since i wanted to use the credit for ass 3 - as for the codes i was going to try to redeem it tonight.

remember people, the dlc code currently will not work on multiple accounts (for now) so just a heads up - if you use it on one account it will be stuck to it.

#1052 GlassAgate

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Posted 21 November 2012 - 10:59 PM

Halo 4 e-mails about cancellation

(1) After getting the e-mails, I entered my code, for the DLC, and
it still is active

(2) Calling them about the $25 coupon......I have NOT tried it, so
it could still be active.

#1053 sparkchronic

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Posted 21 November 2012 - 11:11 PM

anyone get the 25 coupon for the limited edtion of halo4
i need some backup of other people getting it when i make my phone call to customer serv cause this is ridiculous ms store


#1054 Oboogie188

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Posted 22 November 2012 - 12:37 AM

I also got the cancellation e-mails but mine are still active on the microsoft store website

#1055 AvengedBacklog

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Posted 22 November 2012 - 02:09 AM

I got those emails as well but it is just a glitch it seems, I can apply the $25 code on the site right now. Going to hold on it for BL2 I think...$10 after credit for it sounds pretty good to me.

#1056 Masterchip

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Posted 23 November 2012 - 02:58 PM

Any of you guys that have done deals with them lately that got you a free 1600 points, a question if you will...

I bought AC3 and qualified for the free 1600 points and a week later they sent me the email giving me the link I had to go to where I'd use my code to get it free. (basically the link added it you your cart and the code made it free) Well, I did everything and selected checkout with "Download" as my delivery option and called it a day thinking that meant they'd just email me a code that way. A few days pass and I receive nothing so I assumed (stupidly but I at the time I thought I had somehow linked my accounts) they added it to my Live account and since then I have thought nothing of it as I haven't been playing my Xbox.

Today I get on and see no 1600 so I realize now something must have f'ed up when I did that 1600 transaction with the code. So I guess what I should be asking is what does "download" do when you select it as your delivery type as I never got emailed a code and from what I recall nothing popped up to actually download when I did this either. Also, I tried clicking the "Downloads and Product Key" history thing in my account thinking maybe it was there and I never did it but squat shows up there. So I have no clue what went wrong or really what I should do. I know the order was done as I attempted to redo this all thinking I didn't complete it and it said my code had already been used and I know it worked the first time I did it so I must have at least got the transaction done right.



I just called them and asked them why the hell its taking so long for a 16 digit code to be emailed to me and he actually answered (but with BS reasoning)

Basically since the 1600 code covered all of the price and no shipping, theres no credit card on hand so the order is being "viewed", which sucks because we didn't even have an option to punch in a credit card number.

So all he did was "escalate" my order with promise that it will be resolved.
I better get my points to take advantage of these XBL deals!!

#1057 boris1

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Posted 26 November 2012 - 02:17 AM

I still havent gotten my 1600 points code did a live chat they said id get an email in 24 - 48 hours 3 days later nothing live chatted again they said 24 - 48 hours and I gave them my reference number then when it ended they gave me the same reference number I just gave them.......what do I do how can I get my points

#1058 bardockkun

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Posted 26 November 2012 - 02:29 AM

I still havent gotten my 1600 points code did a live chat they said id get an email in 24 - 48 hours 3 days later nothing live chatted again they said 24 - 48 hours and I gave them my reference number then when it ended they gave me the same reference number I just gave them.......what do I do how can I get my points

Don't worry, I'm in the same predicament.
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#1059 deman8899

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Posted 26 November 2012 - 03:25 AM

I too used my free 1600 points almost a week ago and have received nothing. Called support and was given the run-around by support. I should get it eventually, but I'm okay with waiting I purchased 8K of points for half off at Target. But seriously how long does it take to email a fucking code!?!

#1060 not2worried

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Posted 26 November 2012 - 04:25 AM

I too used my free 1600 points almost a week ago and have received nothing. Called support and was given the run-around by support. I should get it eventually, but I'm okay with waiting I purchased 8K of points for half off at Target. But seriously how long does it take to email a fucking code!?!


Same here

#1061 darcadia

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Posted 26 November 2012 - 04:28 AM

did a chat a week ago about the missing 1600 points and nothing yet. Didn't have a problem with the others I had received. Very dissapointed it's taken this long.

#1062 gamingdroid

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Posted 26 November 2012 - 03:10 PM

Did a phone call about the $25 coupon and pulse armor skin for Halo 4. Got it instantly with excellent service.

#1063 SmokeMaxX

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Posted 26 November 2012 - 07:23 PM

This is really pissing me off... How long do they expect us to wait for our codes? What's the point of a free coupon code if we never get out product?

#1064 Central Scrutinizer

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Posted 26 November 2012 - 07:49 PM

I preordered four games using this promotion, and received codes for all four.

The only downside to me was that only one promotion code can be applied to a new order. Wound up using one $10 coupon from Forza Horizon to take $10 off BlOps 2. Used the $25 code from Halo 4 to get Dishonored for free during their Black Friday sale. Used the other two $10 codes on copies of Forza Horizon for friends, which were $5 each after the sale.

Only thing I'm mad about is paying $60 for Horizon in the first place. Oh well, can't win 'em all. At least the price went so cheap that I was able to afford more copies as gifts - nothing increases replay value of a game like having friends get hold of a copy.

#1065 boris1

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Posted 27 November 2012 - 10:14 PM

my 1600 points from bo2 still in proccess ahhhh

#1066 ShinHwaSM

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Posted 28 November 2012 - 12:26 AM

Anyone here actually got their 1600 points from BO 2? Mine is also "in process"

#1067 Mostly Human

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Posted 28 November 2012 - 12:38 AM

I got the B0 2 points and $10 off before the game was even delivered. They seem to use a strange system.

#1068 darcadia

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Posted 28 November 2012 - 01:02 AM

just got off the phone with them and still nothing. Been over a week since I live chatted with them about the missing 1600 points. Didn't have a problem with the other 4 orders I made on this promotion.

Oh well

#1069 boris1

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Posted 28 November 2012 - 01:08 AM

I got the code for the free points and used it and havent gotten the code for the points I ordered with the free 1600 points code ordered 1600 more points with the 10 dolllar off code and got those instantly also oreded 3 month code earlier and got it instantly as well...

#1070 JaTaN

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Posted 28 November 2012 - 01:11 AM

Anyone here actually got their 1600 points from BO 2? Mine is also "in process"

I got mine instantly both times (I had 2 BO2 orders using separate accounts, redeemed both sets of $10 & 1600pt codes from a single account) -- right after I submitted my order, the 1600pt code was displayed on the order confirmation page & I got an email with the code a few mins later (same thing with the 2nd 1600pt code)

Since their website is glitchy I usually close all of my browser windows and then open a new browser to place the order (I use IE9, never had a problem with MS store orders)

#1071 Masterchip

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Posted 29 November 2012 - 04:33 PM

Here Ye! Here Ye! I have the answer to your problem. My issue was resolved in less than 48 hours by sending out an email to Microsoft. Steps Found below. I hope this helps you all!


http://www.microsoft...e.Help_Email_Us


Click under 'MICROSOFT STORE PURCHASE ASSISTANCE' and select the first option 'I have a problem with my Microsoft Store account or order such as logging in or finding my order or Product Key.' Then select "I am having problems downloading my product"

Enter in all your information and let them know that you haven't received your codes. I strongly recommend you be nice in your email. Not a good idea to be anal to a person who might not be getting paid too much. Hope this helps!


Since I still haven't recieved my 1600 microsoft points, I wanted to see if I can email them using this link and get my codes but theres no way to email them. It dosen't seem to work anymore.

Microsoft Store is a joke.

#1072 MrNEWZ

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Posted 29 November 2012 - 05:00 PM

Since I still haven't recieved my 1600 microsoft points, I wanted to see if I can email them using this link and get my codes but theres no way to email them. It dosen't seem to work anymore.

Microsoft Store is a joke.


You don't receive points. You receive an e-mail with a coupon code for Points. If you're waiting for an e-mail with a 1600 points code, you have a problem.

The format for the e-mail is so:
Your Call of Duty: Black Ops 2 for Xbox 360 pre-order offer codes

So, it's Your [GAME NAME] pre-order offer codes.

E-mail for mine arrived 11/19. Had a similar time window with the other games preordered.

There will be 2 MS Store codes in the e-mail. One for $10, one for the points.

If you order the digital points code, it displays on the page instantly.
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#1073 nothernobody

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Posted 29 November 2012 - 05:03 PM

I ordered 3 copies of BO2 and I received the coupon and live codes like 2-3 days after the games came in.

#1074 not2worried

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Posted 29 November 2012 - 05:29 PM

Yep, still waiting for my 1600 points order, over a week now. Says I process still.

#1075 latin trident

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Posted 29 November 2012 - 06:08 PM

http://www.microsoft...emeID.29256200/

use this link to email MS --- I think they removed the other link.


Click under 'MICROSOFT STORE PURCHASE ASSISTANCE' and select the first option 'I have a problem with my Microsoft Store account or order such as logging in or finding my order or Product Key.'

Enter in all your information and let them know that you haven't received your codes. I strongly recommend you be nice in your email. Not a good idea to be anal to a person who might not be getting paid too much. Hope this helps!

#1076 not2worried

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Posted 29 November 2012 - 06:43 PM

I have an open case with MS now.. started on Monday... Will see.

#1077 Lonegunman718

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Posted 29 November 2012 - 08:16 PM

couple days after the game showed up i had the points and code im my email waiting. i dont remember having any trouble with the promos before.

GT: Lonegunman718


#1078 SmokeMaxX

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Posted 29 November 2012 - 11:52 PM

I did chat support and complained yesterday; they couldn't do anything. I called and asked to be escalated to the second tier of support and griped them out because I've been waiting two weeks after purchase of the game for the code. I talked to the manager of everyone; he said he'd have a RESOLUTION within 24 hours and I got my code today. Pretty happy with what he did for me, but everyone else is beyond incompetent.

#1079 Masterchip

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Posted 30 November 2012 - 12:31 AM

You don't receive points. You receive an e-mail with a coupon code for Points. If you're waiting for an e-mail with a 1600 points code, you have a problem.

The format for the e-mail is so:
Your Call of Duty: Black Ops 2 for Xbox 360 pre-order offer codes

So, it's Your [GAME NAME] pre-order offer codes.

E-mail for mine arrived 11/19. Had a similar time window with the other games preordered.

There will be 2 MS Store codes in the e-mail. One for $10, one for the points.

If you order the digital points code, it displays on the page instantly.


No I was referring to the 1600 microsoft points. I already received the promo code and placed the order. I am just waiting for them to send me the points code. Its been over a week now.

#1080 MrNEWZ

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Posted 30 November 2012 - 04:08 PM

No I was referring to the 1600 microsoft points. I already received the promo code and placed the order. I am just waiting for them to send me the points code. Its been over a week now.


Then you didn't even get the order confirmation e-mail?
"Microsoft Store - Order Confirmation (Order #MS###########)"?

They post the code there as well as online tied to your account. Seems very... strange.
-Michael

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