MightySlacker
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So while perusing my vast porn collection, I realized I hadn't added to it in a few months. So while hopping around some sites, I went to AdamandEve.com, and strated looking for some deals. I noticed for first time customers they had a Sampler DVD for free (plus 5.95 shipping). I threw that in my cart. I somehow clicked a bad link, and there was an offer to get another free DVD (Search for the Snow Leopard with Asia Carrera - YOWZA 
), and I put that in the cart. And my cart showed 2 free DVDs for 5.95 shipping - ROCK!
SO I get the order confirmation, and then a day later they ship. However, the day after they ship I noticed my card has been charged 11.90 - D'oh! I check my account page and the order has been changed to 11.90, but the DVDs still showed up as free and the shipping was still 5.95. WHAT THE
. SO I send this:
> From: Dave Olson [mailto:[email protected]]
> Sent: Friday, February 11, 2005 2:50 PM
> To: AdamEve
> Subject: Re: Adameve.com order # ******** - Order
> Confirmation
>
> Hello. Along with this order confirmation, my
> shipping status page shows my order total to be
> $5.95.
> However, you have charged my card $11.90, and even
> edited the amount when I checked my order to $11.90
> with no explanation. Please promptly remove this
> charge and bill me the correct amount.
>
> Dave
And very quickly I get THIS RESPONSE:
--- cservice wrote:
> Hello,
>
> Thank you for your Adam & Eve email regarding your
> order. The
> total of $11.90 is correct for this order. You
> ordered Search for the
> Snow Leopard, item # 2687, which was free and you
> pay $5.95 shipping on
> that item by itself. You also purchased the Red Hot
> Sex Sampler 2, item
> #3945, which was free only pay the $5.95 shipping on
> that item by
> itself. Since you combined both on one order, the
> total is $11.90.
> If you have any further questions or concerns or if
> there is
> anything else we can assist you with, please feel
> free to email us
> anytime.
>
> Thank you,
>
> Justin
> Adam & Eve Internet Customer Service
Why yes, there ARE further questions and concerns:
-----Original Message-----
From: Dave Olson [mailto:[email protected]]
Sent: Friday, February 11, 2005 8:10 PM
To: cservice
Subject: RE: Adameve.com order # ******** - Order Confirmation
There's nothing that says that shipping cannot be
combined on either one. It's not my fault that not
only the check out page, but my order confirmation AND
the shipping email all listed the price of 5.95.
It's highly unethical, not to mention I'm pretty sure
it's ILLEGAL, to charge my card for more than I
authorized without my consent. Its also funny that
you waited until after the item shipped to make the
changes. This is my first order, and if this is how
you handle your business this will be my last order.
I will ask again once more to charge me the amount
shown on all of the confirmation emails and screens I
have, or i will be forced to dispute this charge with
my credit card company, as well as file complaints
with any and all appropriate agencies.
Dave Olson
And the survey SAYS:
Subject: RE: Adameve.com order # ******** - Order Confirmation
Date: Sat, 12 Feb 2005 00:14:03 -0500
From: "cservice" Add to Address Book
To: "Dave Olson"
Hello,
Thank you for your Adam & Eve e-mail and we would be glad to
assist you with order # **********. We will promptly issue a credit
card refund in the amount of $5.95. Please allow up to five business
days for this refund to take effect.
We apologize for the inconvenience and if you have any further
questions or concerns, please feel free to e-mail us anytime.
Thank you for your understanding,
Tony
Adam & Eve Internet Customer Service
BITCHES.
Dave
), and I put that in the cart. And my cart showed 2 free DVDs for 5.95 shipping - ROCK!SO I get the order confirmation, and then a day later they ship. However, the day after they ship I noticed my card has been charged 11.90 - D'oh! I check my account page and the order has been changed to 11.90, but the DVDs still showed up as free and the shipping was still 5.95. WHAT THE
. SO I send this:> From: Dave Olson [mailto:[email protected]]
> Sent: Friday, February 11, 2005 2:50 PM
> To: AdamEve
> Subject: Re: Adameve.com order # ******** - Order
> Confirmation
>
> Hello. Along with this order confirmation, my
> shipping status page shows my order total to be
> $5.95.
> However, you have charged my card $11.90, and even
> edited the amount when I checked my order to $11.90
> with no explanation. Please promptly remove this
> charge and bill me the correct amount.
>
> Dave
And very quickly I get THIS RESPONSE:
--- cservice wrote:
> Hello,
>
> Thank you for your Adam & Eve email regarding your
> order. The
> total of $11.90 is correct for this order. You
> ordered Search for the
> Snow Leopard, item # 2687, which was free and you
> pay $5.95 shipping on
> that item by itself. You also purchased the Red Hot
> Sex Sampler 2, item
> #3945, which was free only pay the $5.95 shipping on
> that item by
> itself. Since you combined both on one order, the
> total is $11.90.
> If you have any further questions or concerns or if
> there is
> anything else we can assist you with, please feel
> free to email us
> anytime.
>
> Thank you,
>
> Justin
> Adam & Eve Internet Customer Service
Why yes, there ARE further questions and concerns:
-----Original Message-----
From: Dave Olson [mailto:[email protected]]
Sent: Friday, February 11, 2005 8:10 PM
To: cservice
Subject: RE: Adameve.com order # ******** - Order Confirmation
There's nothing that says that shipping cannot be
combined on either one. It's not my fault that not
only the check out page, but my order confirmation AND
the shipping email all listed the price of 5.95.
It's highly unethical, not to mention I'm pretty sure
it's ILLEGAL, to charge my card for more than I
authorized without my consent. Its also funny that
you waited until after the item shipped to make the
changes. This is my first order, and if this is how
you handle your business this will be my last order.
I will ask again once more to charge me the amount
shown on all of the confirmation emails and screens I
have, or i will be forced to dispute this charge with
my credit card company, as well as file complaints
with any and all appropriate agencies.
Dave Olson
And the survey SAYS:
Subject: RE: Adameve.com order # ******** - Order Confirmation
Date: Sat, 12 Feb 2005 00:14:03 -0500
From: "cservice" Add to Address Book
To: "Dave Olson"
Hello,
Thank you for your Adam & Eve e-mail and we would be glad to
assist you with order # **********. We will promptly issue a credit
card refund in the amount of $5.95. Please allow up to five business
days for this refund to take effect.
We apologize for the inconvenience and if you have any further
questions or concerns, please feel free to e-mail us anytime.
Thank you for your understanding,
Tony
Adam & Eve Internet Customer Service
BITCHES.
Dave
*
