[quote name='Greybeard']I just tried to use a gift card I received from BB after trading in a bunch of games over a month ago. The card had over 80$ on it and had never been used but it registered as an invalid card. So after talking to numerous CSReps I was told that my card had been used to buy an IPhone, 4 hours after I traded in the games. I explained that that was impossible for numerous reasons such as I don't have an Iphone, but the CSR didn't seem to believe me and said there was nothing he could do. I asked if they could see who bought the cell phone or any info surrounding its purchase but they refused to give it to me. So it looks like I've been ripped off, probably by a BB employee and there is nothing I can do about it. I hope this info can help someone, I feel like someone punched me in the stomach.
I will post this on all BB threads just to give people a heads up[/QUOTE]
Damn that is some rough shit, if anything u can probably call CS and see if the person who used the credit also used a Rewards member card (which is slim if he was an employee trying to scam the system) but since it's phone it might be associated with a number or some kinda ID, and if the date and time of use is on the transaction list of the gift card, you can probably figure out which employee used based on on their shift, but then again only bestbuy can do this so...