Best Online Customer Service 2008

[Monsta Mack]

Amazon

 

[Foo228]

Newegg.

Looks like Amazon already won, though.

 

[m3gatr0nx]

Well, it's tough to argue with Amazon, but I'm going to vote for GoGamer.com

 

[Walt Jay]

Amazon. They've gotten pretty quick with their responses.

 

[aus_nacht]

amazon.com
The didn't include the game in the RB2 band kit. They sent the replacement next day air and with an email they refunded my 2 day shipping.

 

[ObiBen]

Amazon.com

 

[ScottBigGame]

Amazon

 

[Arakias]

Amazon.com

 

[The Mana Knight]

I'll say Newegg.

 

[ChernobylCow]

Amazon

(I had good customer service from Woot.com, but that's not for games).

 

[Galego23]

amazon hands down... usually reply in less than 12 hours.

 

[freshzen]

amazon

 

[mrfreeziexp]

Amazon by far. I used their Super Saver Shipping right before christmas and they overnighted to my house for free. That's just unheard of from a big company like them.

 

[SeanNOLA]

amazon

 

[PhaperPlane]

Amazon

 

[sonnyforple]

Newegg

 

[anubis20]

Amazon again

 

[lukisha]

Amazon

 

[hellz99]

amazon

 

[pagster]

Amazon

 

[Layd Dly]

Still Amazon, but im still upset about that post price guarantee, i wish they would have just shortened the time to 7-14 days instead of completely Nixing it.

 

[Krams706]

Easily Amazon for me.

 

[woodcan]

How about Not Applicable since I had problems with them all.

 

[Shimrra]

Amazon.com they rock.

 

[SoFreshSoDarryl]

Amazon.com

 

[limelight022]

Have to put a vote in for newegg.com. Theyve always been up there with CS.

 

[Chronis]

Well, the on CS I had to deal with this year was from GameQuestDirect so I guess they get my vote by default.

 

[MrBlondeX]

Amazon, always easy.

 

[jatty]

Amazon

 

[shingouki]

Never had a problem with Amazon.

 

[horriblehager]

amazon

 

[johnstca]

Amazon-- great site

 

[mbeno13]

I have got to go with either Amazon or Newegg on this one.

 

[bobjohn]

Amazon ftw

 

[Pck21]

Newegg. I've only experienced a few problems with ordering from Newegg for games and computer parts and each time I was treated with kindness and respect. I always come back to Newegg for that experience.

 

[Fuzi0n]

Amazon.

 

[Adilink]

Amazon.com

 

[Pr0JectNymPh0!]

Amazon

 

[BigD63]

Amazon

 

[groundskeeper]

Amazon, even without price guarantee.

I love the ability to apply gift cards on an order without having to cancel and reorder.

 

[TheEyecon]

Amazon

 

[blueshinra]

Amazon, and that even includes the Marketplace sellers!

 

[Gooney Gu Gu]

Amazon

 

[downbeat]

Amazon

 

[Davestation]

Amazon, so easy to get a hold of and hardley any waiting to speak with a CSR.

 

[lwelyk]

Amazon on the rare occasion I need to contact someone, it goes great.

 

[GaryZero]

Amazon by far!!

 

[GameOnJohn]

Gamefly

They gave me a free month.

 

[Bioshocked360]

Amazon.

 

[phantom2k2]

Amazon.com still running strong.