[quote name='eau']What is GS' exchange policy like if the LE box is damaged during shipping? Do they cross ship a replacement or only send out after they receive the damaged one back?
Do they pay for return shipping too? If not, it's rather easy to return it to the store, I think. However, any dollar off coupon used on it (eg., the $10 compensation coupon) will be lost. Would they replace the coupon seeing that it's not our fault to return a damaged order, right? I got the $10 coupon but am weary to use it on this order since I got no fond memory of their packing practice.[/QUOTE]
I don't know about exchanges to the site, but with a packing slip you can return the item in-store with no problem at all. However, like most retailers, you probably wouldn't get the coupon back or get reimbursed for the value of the coupon (as they always say that a coupon's value is 1/100th of a cent, and such).
I'd say if you are worried about having to return it, order it without the coupon.