Hello,
This is in response to your email regarding Club Bing.
Thank you for contacting Club Bing Support. Our Technical Support Team has reviewed and evaluated the game play history on your account resulting in a cancellation of your prize order(s).
The Club Bing screens game play against criteria meant to identify likely use of bot's, macros, or other automated programs to play the games. Those types of activities violate our Terms and Conditions.
Microsoft respects your privacy. To learn more, please read our online Privacy Statement at http://privacy.microsoft.com.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052
If you have any other questions don't hesitate to contact us. Thank you for contacting Club Bing.
Hello,
We are following up with you in regards to your most recent Club Bing inquiry. We have escalated your dispute to our Technical Support Team for a re-evaluation of your account.
You received a recent responsive email indicating that your Club Bing prize order was cancelled. This information was incorrect. The prize you inquired about will be shipped, and you will be receiving a second confirmation email with any relevant shipping information within the next 5-10 business days.
Additionally, your order (Fable 2 Platinum Hits for Xbox 360) was credited back to your account in the amount of 5150 tickets due to the item being out of stock.
We apologize for any inconvenience this may have caused.
Thank you for being a loyal Club Bing Participant!