[quote name='Outlaw Tracker']So tell me - how long you want to give the ECA then? Since obviously you're not going to hold them to any time table Hal claims - a few more days - a week - two weeks - a month - two months - whenever?[/QUOTE]
I said earlier that I'd give them two weeks, and I'll give them two weeks. I mean really, come on -- even if you don't want to cut them any other slack whatsoever, someone still has to go through all of those letters by hand, one at a time, processing the cancellations. It is going to take time to do that -- there's no getting around it. And as bubo pointed out, we have no idea how much of a backlog of letters they already had prior to receiving the box.
Honestly, as far as I'm concerned, if they are actively working on it and it's taking them a long time and a lot of effort to go through all of them, then all the better, because it will make the point that their whole insistence on snail mail was a huge mistake to begin with. Accepting requests through electronic means or even by phone would have been considerably less of a pain in the ass than having to go through a huge stack of letters. I'm honestly pleased if following their own ridiculous rules has made this a painful process for them.
And if they are slacking? Well, I guarantee that's going to hurt them in the long run, when 718 of us go after them with chargebacks, lawsuits, etc. Because now they have been given notification through their own rules, and they have no excuse to deny it. Besides, as I said before, I'm pretty sure that by this point, Hal wants to be done with all of us as much as we want to be done with him. Why do you think he would even want to retain a group of members who have given him such a hassle?
[quote name='Outlaw Tracker']And why would you care about being "fair" to proven scammers?[/QUOTE]
Because really, what purpose is being served by raising a fuss? Do you enjoy shouting at a brick wall? Because that's what you're doing. Regardless of whether they're doing it quickly enough for you or not, as long as they do process it there's really not much more you can do about it. I guarantee that if you were to, say, take it to court, the court wouldn't even be interested hearing the case unless it had been at least a month (quite possibly longer). What else, exactly, would you like to do? Do you think that complaining loudly on an internet forum is getting you anywhere?
As long as you're not up for automatic renewal within the next month or so, then really, just chill out for a bit. I'd like to be done with them as soon as possible just as much as you would, but unless they completely fail to process my cancellation, there's really not much more to be done.