Employees of All Stores - Post your stupid customer stories - Part II-

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[quote name='Darkfire001']-he has soccer practice later and his stuff is in the bag so when she picks him up they can go straight to the game. Well why the fuck don't you just leave it in the car? It doesnt even make sense for the kid to carry it.

Finally conceeded and let the kid "lose" his backpack into lost and found. They come back later to retrieve it, and when the manager finds out about it I get in trouble since the kid "Could have had a Bomb". Yes, thats right, a bomb.[/QUOTE]


Manager = dumb

Mom = dumber. I would have said the kid can come in, but the backpack stays in the car, and if she doesn't like it, she can go home and ask her bastard husband to screw the bitch up the ass. (No I wouldn't actually say that, but the backpack would stay in the car.)

Dumb and Dumber.
 
[quote name='jetlag16']My friend works at Shoprite. He said one time this couple had so many coupons, that they were actually supposed to be given money. The manager had to come over and take care of it.
Apparently, somebody threatened him as well because he wouldn't take their coupon(wrong size).
If I get a job at retail, I would never be a cashier, or somebody that has to deal with people. I'd rather stock or be a cart guy. No annoyances.[/QUOTE]

i used to be a cashier @ target. now i am an electronics spec. (gotta post about the 360 launch later today..friggin crazy)

well, everymonday we would get this one lady, she would buy seven or eight newspapers to get the coupons and get the 10 or 15 dollar off coupons (for teeth whitener, makeup, har dye, whatever). then she filled two carts...TWO CARTS with makeup and the asstorted crap. i had to ring her up a bunch of times since i was the fastest cashier. she would get 2,000 bux of stuff for like $150. then i started seeing her when i was at guest service. she was returning everything for store credit, without a recipt....

what a bitch

Edit: BTW. i just finished all 70 pages of the two thread. i love you guys. i get so much crap i need to start posting weekly.
 
[quote name='electrictroy']Ya know... maybe some people just don't care about losing the sides of the screen. Who are we to tell them they are wrong?

If I was selling tvs or videos, I'd cut out a piece of cardboard shaped like a movie (wide) and hold it over the TV. "You see how you lose the sides of the picture?" But if they still say they prefer fullscreen, then I'm not going to call them stupid. That's just rude.

troy[/QUOTE]

It's not so much the people who get it, and just choose fullscreen- it's the people who pick fullscreen becuase they think widescreen is cutting off the top and bottom of the picture (after all, there's those big black bars- shouldn't there be picture in them?) That's what's so annoying.
 
[quote name='DuelLadyS']It's not so much the people who get it, and just choose fullscreen- it's the people who pick fullscreen becuase they think widescreen is cutting off the top and bottom of the picture (after all, there's those big black bars- shouldn't there be picture in them?) That's what's so annoying.[/QUOTE]

I tried debating this with a couple the other day AND THEY WOULDN'T COMPREHEND WHAT I WAS SAYING. So, after being slightly annoyed at them being brick walls; I told them they were right and went to go help other customers.

On a side note, I keep on getting the same stupid question as to the difference between an MP3 player and an IPOD. I swear, these are the same people who buy GTA for their 10-year-olds.
 
[quote name='DuelLadyS']It's not so much the people who get it, and just choose fullscreen- it's the people who pick fullscreen becuase they think widescreen is cutting off the top and bottom of the picture (after all, there's those big black bars- shouldn't there be picture in them?) That's what's so annoying.[/QUOTE]
I think it must just depend on company to company how they do it. I was listening to the Saw Uncut commentary and they mentioned that on Saw for the full screen version all Lion's Gate did was remove the black bars and show the top and bottom of the screen, even if it is not meant to be a part of the shot. Apparently this causes problems with Saw because the commentators mention that in one of the scenes the actor who played "Adam" was doubling for the asian cop in a scene where his face is above the frame, but in the FS version, his face is visible on screen causing all manner of audience confusion :lol:
 
I can say that yesterday was kinda interesting having the DM in the store for the whole night. I wasn't even supposed to work but the bastard who was supposed to work couldn't make it.

Anyway, it was actually a good day, while kinda busy, I got to converse with some people. The last guy I was talking to caught me off guard. We were talking about the differences between the new and old PS2 when all of a sudden he backs up a few steps and then just lets loose a huge fart.

"Sorry man, been holding that in."
"It's ok, I would have done the same thing."

Then we finish our conversation like nothing happened.

It did catch me off-guard at first.
 
Aww, man... we've had a bunch of new cashiers starting for the holidays, right? Well, one girl with just about 2 weeks in the store got a REAL bitch of a lady today.

I'm checking, and she calls over to me, wanting to know if she can do a return for some foam visors a lady had. I said sure. She asked if they were seasonal. While we do get more in during the summer, we've got a handful out year-round, so it was fine. I finish my customer, and I hear the customer (with some weird accent, maybe Russian?) from her reg- "and I'm in a HURRY!!!!" This is never good, so I zip over to help.

The lady's pulled the tags from 2 of her 5 hats, and the girl was typing in codes for the ones without tags (We have to, for inventory- different colors= different stock.) So I nab the reciept, see if I can speed anything up, and that's when I see the date on it. August 15th. I have her pause a moment so me and the funny-voiced customer can have this converstation:

"Ma'am, just so you kn-"
"Oh gawd, what, what is it?"
"Well you see-"
"Look, I don't have time for this I'm in a HURRY!!"
"I know, but-"
"I'm in a HURRY, just tell me, can I return these or not??!?!"
"YES, BUT, I have to give you store credit since it's been over 60 days."
"FINE, whatever I'm in a HURRY!!!"

:roll: ... so we keep going, scan the tagged hats, and start typing in the last one. At this point the lady bangs her hand on the counter, scoops up the visors, and storms out, fussing over $1.50. Why $1.50? That answer was on the reciept- she only paid 33 cents a hat. Her return, if she finished, would have nabbed her a whopping $1.79 in store credit. Oy. Even the customer waiting behind us to ask where the net lights were was stunned by this lady's fuss.

The best part? the guy looking for the net lights came back a few minutes later. Apparently, the lady'd just dumped the hats in out outdoor bins and left. Ah well. Re-sell and double profits! :D
 
I had a customer that came into the store and asked, "What's the difference between a King Size candy and a regular size candy?" I was like the King size candy says it's King sized and the regular size doesn't say anything. My co worker was laughing his ass off.

This kid was a college student and he was a freshman. Guess he never bought a candy bar in his whole life by himself.
 
[quote name='electrictroy']
I handed her the gift-wrapped present, and said, "No charge for po' black fok,' and laughed.
[/QUOTE]

Lies.
 
There are great stories! :rofl:

Thanks everyone and keep 'em coming! (I don't have any to share myself but once I do I'll post here)
 
Not really a story, but today was extremely slow. We ordered two pizzas for the 6 employees (3 of them there just for their couple of hours for the week).

At least some of the employees were cute females, we need a female touch in the store.
 
[quote name='guardian_owl']I think it must just depend on company to company how they do it.[/QUOTE]

Actually its all in what method the film makers use to get the intended shot the easiest way (along with what method works best for special effects and such).
 
Here's my latest contribution to this thread....

Saturday I rung up some lame brat mother with her brat kid. Nothing much exciting, just a few of those lame "NOW" compilations. Ten minutes later a coworker came up to me and said that she complained about me because she (in her words exactly) "didn't feel like the lackey behind the register was kissing my ass." :rofl:
 
[quote name='beguile']I had a customer that came into the store and asked, "What's the difference between a King Size candy and a regular size candy?"[/QUOTE]

You can't be serious!
 
Somebody left a game and an Action Replay on the floor so I picked it up. A few seconds later a kid (10?) walks up, sees that I have the stuff he left there and says "that's mine". I had them under my arm and the little brat actually tries to pull it away from me. I asked him what he was looking for me and he named them so I handed them to him. He looks at them for a second then sets the AR right back down and starts to walks away! I tell him to stop and pick it up. I also tell him that's not where he found it and to put it back where he got it. He looks up at me completely baffled and says he doesn't know where he got it. I tell him to follow me and I'll show him. He puts it back and I says "thanks" while he quickly scurries away. The best part is I was talking to my store manager before this whole thing started and he witnessed the whole thing. He just stood there in disbelief. He wasn't angry, just caught off-guard. What can I say, I'm sick of people (kids and adults) just leaving stuff and their own trash just laying around. Newsflash, it's not my responsibility to pick up after you. I'm sure movie theater employees agree w/me. There's a reason there are huge trash cans next to the doors of the theater. Carry your own trash out, you carried it in! No one (unless it's your personal housekeeper) is paid to clean up after you.
 
[quote name='neocisco'] There's a reason there are huge trash cans next to the doors of the theater. Carry your own trash out, you carried it in! No one (unless it's your personal housekeeper) is paid to clean up after you.[/QUOTE]

Ummmm.... yes. Yes they are paid to clean the theatre up after me. That's why they give them brooms. :whistle2:|
 
[quote name='Fanboy']Ummmm.... yes. Yes they are paid to clean the theatre up after me. That's why they give them brooms. :whistle2:|[/QUOTE]

How about taking a little of... I dunno... something called perhaps... personal responsibility and clean up after yourself. This is one of the biggest problems with society today is some people's lack of taking care of things on their own and depending on others to do it for them.
 
:applause:I highly agree with this. Anyone who's been in a Costco knows that it has a foodcourt. What pisses me of is when I'm walking around, making sure everything looks good, when I find leftovers plastered on product and hidden behind things, as if they'll suddenly disappear when the person who left it walks away.

[quote name='demomanTNA']How about taking a little of... I dunno... something called perhaps... personal responsibility and clean up after yourself. This is one of the biggest problems with society today is some people's lack of taking care of things on their own and depending on others to do it for them.[/QUOTE]
 
[quote name='demomanTNA']How about taking a little of... I dunno... something called perhaps... personal responsibility and clean up after yourself. This is one of the biggest problems with society today is some people's lack of taking care of things on their own and depending on others to do it for them.[/QUOTE]



As much as I agree with people doing things for themsevles there is no denying they are paid to clean up after you.
 
They are there to clean up dropped popcorn and spilled drinks, not every little thing left behind that someone thinks they're too important to be bothered with. I'll say it again--if you carry it in then you should carry it out. Anybody who leaves their trash in a theater is just a lazy, inconsiderate prick.
 
Some asshat costumer hit my car in the parkinglot and drove off. Good thing there were several witnesses and they wrote down his tag. Caused $3,200 worth of damages, not including the rental car fees. Good thing my step-dad is a cop and my mom works for an insurance company.
 
While installing cable at some ladys house, she started to preach to me about not cheating on women and especially not to TAPE IT..... then she poped in a tape of her husband screwing his bestfriends girlfriend. Akward moment for me. but she was pregnant and she might of been having a hormonal moment.
 
[quote name='Michaellvortega']While installing cable at some ladys house, she started to preach to me about not cheating on women and especially not to TAPE IT..... then she poped in a tape of her husband screwing his bestfriends girlfriend. Akward moment for me. but she was pregnant and she might of been having a hormonal moment.[/QUOTE]



hahahahahahahahahaha how crazy and awkward is that man.. crazy people these days haha.. thanks for the good laugh, that made my day
 
[quote name='Fanboy']Ummmm.... yes. Yes they are paid to clean the theatre up after me. That's why they give them brooms. :whistle2:|[/QUOTE]

They are paid to do a quick sweep of the bits of popcorn and candies that inveitably hit the floor without you knowing. You will note that they do not have garbage cans strapped to their back for your jumbo popcorn tubs, large soda cups full of melted ice, half-foot snack trays, and the wrapping and store bags from what they bought at the mall before they came to the show. (And then they get mad when the show is late? :roll: )

C'mon, you're a cheap-ass anyway, at least try to take a popcorm refill home. If you fail, you saved the cleaning guys some effort. If you suceed, you get more popcorn. Hooray! :bouncy:
 
[quote name='neocisco']They are there to clean up dropped popcorn and spilled drinks, not every little thing left behind that someone thinks they're too important to be bothered with. I'll say it again--if you carry it in then you should carry it out. Anybody who leaves their trash in a theater is just a lazy, inconsiderate prick.[/QUOTE]

When I work at Sam's Club during break, this type of thing infuriates me. However, I do get a certain amount of fun out of it when I see people purposely leaving things lying around. I love to walk toward the item while the person is starting to walk away and just stare at them. Most people hang their head and start walking away quicker.
 
[quote name='DuelLadyS']You will note that they do not have garbage cans strapped to their back for your jumbo popcorn tubs, large soda cups full of melted ice, half-foot snack trays, and the wrapping and store bags from what they bought at the mall before they came to the show.[/QUOTE]

Actually, they do wheel in large garbage cans for those (well, at least some of those) exact reasons.

[quote name='demomanTNA']I dunno... something called perhaps... personal responsibility and clean up after yourself. This is one of the biggest problems with society today is some people's lack of taking care of things on their own and depending on others to do it for them.[/QUOTE]

Me, or anyone, leaving an empty popcorn bag is one of the biggest problems with society today? Wooo. That's a little out of proportion, isn't it?

Hmmmm, let's check the list: inner-city violence, increasing unemployment, unchecked popcorn detritus, stagnant economy, childhood obesity, unwed mothers... yep, it does make the list. Rather higher than I would have though as well... :whistle2:k

Alright, enough with me exaggerating for argument's sake. :p I actually do agree with your stand, if not your scale, demomanTNA. I would hate to see someone pitching garbage on the ground, whether out on the street or in a movie theatre. However, that doesn't change the fact that someone is paid to clean up after those people, which was my point (also echoed by ironmouse).

I would say that personal responsiblity would also encompass doing your job and not bitching about the parts you don't like. Surely, it was explained in orientation that part of the job entails tidying up the store. I know it did when I worked retail, I can't imagine any retailer (except maybe Best Buy) has shifted that responsibility to the customer.

Someone is paid to clean up after you, just as neocisco is paid to relocate the Action Replay. And complaining about it doesn't change that fact.

[quote name='neocisco']Newsflash, it's not my responsibility to pick up after you.[/QUOTE]

Again, I'm willing to bet your employer and employment agreement may differ on that. If you are paid to be there, then yes, it probably is your responsiblity.
 
Alright, enough of the off-topic. Let me throw something out there that I had been holding onto for quite awhile due to language issues. But, since I've already seen this particular example within this very thread, I'll unleash my own timely Christmas Stupid Customer Story:

It was about 2 weeks before Christmas. Before the monstrous rush, but there was a hint of desperation in the air. I worked in a book store, which has since closed down, in a mall, which has since closed down. I don't think I bear any responsibility for either.

At any rate, an older (mid-50s) woman, well-dressed, visibly posh had asked me to help her choose a book for someone. We were in the fiction section, right beside the romance novels, and we were looking for some historical romance for this person.

As I was helping her, and anyone who has worked retail has encountered this before, another woman comes up to me as asks me to help her find some books. "Just a moment", I replied. "I'm helping this lady right now and will be with you as soon as I am finished." The second woman was fairly diametrically opposed to the first. Dressed in sweat-pants and sweat-shirt, younger (mid-30s) and had -- well, let's call it a "less-refined" air about her. This is all relevant, trust me.

I turn back to the first lady, but the second intrudes again "But I just have a quick question. Surely you can answer a question?" I look to the first woman, who nods her assent, and answer the second woman's question about a book in our science section (located on the other side of the store). After answering the question I turned back to the first lady, when the second woman interrupted a third time, “Can’t you take me to the book?”

“I’m sorry, but I’m helping this lady right now. I will can help you find it as soon as I finish helping her,” I said. But, [and ain’t this always the way?] I’m in a hurry. I need the book now!”

*** THE GOOD STUFF STARTS HERE ***

At this point, the first lady turns to her and says “He’s helping me right now. Surely you can wait a few minutes?” The second woman looks at her and says, and I quote, “Shut up, you old bitch!”

We’re both taken aback. The first lady says “Well, that wasn’t very nice. I think Santa’s going to leave coal in your stocking.”

The reply? (Remember, quoting again!)

She spat venomously, “Santa’s gonna leave a dildo in your stocking for your dried up cunt, you old bitch! I hope Santa gives you a good fuck in your old dried up cunt. You bitch!”

At that point, she stormed out of the store. The first lady and I looked at each other with the same expression of shock. She looks at me, summons up her regal reserve, and says “Well I hope Santa brings her a good dildo, because I think she needs it!”
 
[quote name='Fanboy']She spat venomously, “Santa’s gonna leave a dildo in your stocking for your dried up cunt, you old bitch! I hope Santa gives you a good fuck in your old dried up cunt. You bitch!”

The first lady summons up her regal reserve, and says “Well I hope Santa brings her a good dildo, because I think she needs it!”[/QUOTE] hahahahahahahahahaha! Classic. That older lady has a great sense of humor.



Many customers, especially younger ones, have a "me first" attitude. Many many times while working in JCPenney's shoe department, we would be extremely busy and a customer would hand me a shoe & say, "I want this".

"I'm sorry, but I'm already assisting *3* customers. I can't handle any more."

Then depending on the person they'd frown, or they'd make some rude remark like, "Well maybe they should fire you & hire a better employee who can handle *4* customers."

Someone needs to train these people the meaning of the word "patience". The world does not exist to service just you. There's millions more waiting for help. First come, first serve. You were #4, so you'll just have to wait like an adult, not a tempermental 2-yr-old.

troy
 
I was in Target shopping the other day wearing friggin jeans and a grey T-Shirt. Some old bat comes and asks me if I work there. I could resist and said yes. She asks me where the IPODs were and I said "two isles over". After about two minutes she comes back to the video game Isle asks if I can help her and I say "No" and leave. Manager probably got bitched at that some employee wearing jeans, a grey T-Shirt and no name tag was rude to her.
 
[quote name='Slipknot9762']A couple days ago when I was working a guy comes up to the counter and pulls out his money and says " I'd like to get the new smackdown game please?"[/QUOTE]
Wow, that story was hilarious :roll:
 
Quick blurb:

Had a guy come in with his friend and they were being normal, till the dude came up to me and asked "Hey, do you have any Xbox 360's in?"

"No we don't, we won't have any in for people who didn't reserve until around March."
"Well, what if I want an Xbox 360 now?"
"Well then, you can walk out the door over there and go to another store since you won't be getting one here."

He looked at me for a sec and went back to the Gamecube kiosk, where he had a pansy fight with his friend. No joking on that last part.
 
[quote name='sonderiaom']I highly endorse this site, as I spent an entire day reading it. Very awesome, but sadly, something that almost none of us will be able to do, and the full site is http://www.actsofgord.com/index.html[/QUOTE]

Thanks for the link, site is pretty funny.

[quote name='Gord']"Exactly. Now look, if I were to sell you a mod chip I would lose you as a customer. Now, if I were going to lose you as a customer I'd rather do it on a high note like setting you on fire. At least then I would have some satisfaction of a job well done."

"I'm leaving!"

"But I haven't set you on fire yet!"
[/quote]
 
[quote name='Fanboy']Me, or anyone, leaving an empty popcorn bag is one of the biggest problems with society today? Wooo. That's a little out of proportion, isn't it?

Hmmmm, let's check the list: inner-city violence, increasing unemployment, unchecked popcorn detritus, stagnant economy, childhood obesity, unwed mothers... yep, it does make the list. Rather higher than I would have though as well... :whistle2:k [/quote]

I said ONE of the biggest. I didn't say it was the biggest but it is up there on the list (and I'm saying personal responsibility as in beyond just trash in a movie theater but as in general).

Alright, enough with me exaggerating for argument's sake. :p I actually do agree with your stand, if not your scale, demomanTNA. I would hate to see someone pitching garbage on the ground, whether out on the street or in a movie theatre. However, that doesn't change the fact that someone is paid to clean up after those people, which was my point (also echoed by ironmouse).

I would say that personal responsiblity would also encompass doing your job and not bitching about the parts you don't like. Surely, it was explained in orientation that part of the job entails tidying up the store. I know it did when I worked retail, I can't imagine any retailer (except maybe Best Buy) has shifted that responsibility to the customer.

Someone is paid to clean up after you, just as neocisco is paid to relocate the Action Replay. And complaining about it doesn't change that fact.
Click to expand...

I don't got a problem with general clean up tasks. I however DO got a problem with people who dump their garbage at whatever spot they please, or make a mess in an isle of the DVD section and walk away like as if they EXPECT another person to clean it up for them. Perhaps if those asshats had to walk in my shoes for a day would then realize what kind of lazy people they are and stop doing it. Sadly that isn't happening but hey... I can dream now can't I?

And yes... I'll bitch all I want about it. There is NOTHING you can say that is going to stop me from venting out my frustration. Don't like it. Get over it.

Enough about this anyways.....
 
Today I paid off the 20th Anniversary Micro I had on pre-order... with all $5 bills, because the ATM was out of $20s when I went to it. The guy looked at me like I must have been trying to scam him somehow, even held up several of the bills to the light to check them out... LOL. It was cute.
 
[quote name='sonarrat']Today I paid off the 20th Anniversary Micro I had on pre-order... with all $5 bills, because the ATM was out of $20s when I went to it. The guy looked at me like I must have been trying to scam him somehow, even held up several of the bills to the light to check them out... LOL. It was cute.[/QUOTE]

I went to a dollar store once, gave the lady a single and she used on of those counterfeit detector pens on it.
 
I hate those customers who are leaning over the counter to talk to me, right where all the mp3 players are, and they ask me if I have any ipods or mp3 players. Not only that though, those ones who won't even hear me out when I tell them that we have alternatives to IPODS, even cheaper and better ones.

I am as well disgusted with the 6-year-old asking me if I have an xbox 360 and the 5-year-old getting his mommy to buy him a psp package.
 
On Sunday.....

Stupid Customer: "40 year old virgin."
Me: Is not out until Tuesday.
SC: Well its in your ad...
Me: (pointing to BIG BOLD LETTERS IN AD) And it says right up there that its out on.... Tuesday.
SC walks away mad ranting about how he'll get it at (insert store name).

Repeat this about 50 times each day and not just for that movie but for any other new release.
 
I keep on getting asked where the batteries are when the customer is right in front of them; I simply point back behind them and say "right back that way".

I also had the dumbest question yesterday, I was running my ass of because the front end manager decided to test me today, but as I was running to Returns, this couple stops me and asks if these two items are seperate. I look up and I see a TV, and a 5 speaker stereo system, each have their own little stack with their own little sign and on each stack, the packages showed exactly what went with it. I don't want to sound condesending, but these were white-trash idiots who if had half a brain could decipher the incredibly obvious fact that they were TWO SEPERATE ITEMS.

Not to mention all the idiots who won't even listen to alternatives to IPODS. "Oh, well if it isn't IPOD, I don't want it." fucking ignorant idiots.
 
[quote name='Michaellvortega']While installing cable at some ladys house, she started to preach to me about not cheating on women and especially not to TAPE IT..... then she poped in a tape of her husband screwing his bestfriends girlfriend. Akward moment for me. but she was pregnant and she might of been having a hormonal moment.[/QUOTE]

So, was the tape good?

Oh, and Fanboy, you're a retarded piece of shit.
 
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