Employees of All Stores - Post your stupid customer stories - Part II-

Status
Not open for further replies.
One thing that always pissed me off was when a customer would spend about 20 minutes talking to one of our female employees then ask for a male. I know quite a bit about the 3 current sytems, but at the time I knew almost nothing about the XBOX. However one of the girls I worked with knew pretty much everything about the three systems and almost all anime. If I ever had a question I couldn't answer I knew she could.
 
OK two quick ones from the Home Depot. Back when I worked there the store ran on a "The Customer is Always Right, Even ( and Especially) When They Aren't" Motto. It caused a lot of problems for returns.

We had a guy come in with a $250 drill complaining that when he got home and opened it there was nothing inside but two 5 pound weights. After a lot of questions returns found out that it had been previously returned and instead of being sent back to the manufacturer was put out for sale. Poor Guy.

Another time a customer came in complaining that the sprinkler they bought was messed up. When returns opened the box the sprinkler they saw was ten years old, covered in dirt, mud, worms, broken and no longer being made. A manager came up and gave him a full refund.
 
:lol:
I wanna see the smoke pour out of their ears when they painstakingly try to comprehend not everyone does everything the way the US does.

[quote name='Fanboy']I think I'd be something along these lines. It's always nice to mess with the shopper demographics when I'm down in the States.

CS: "...and then just enter your zip code, sir."
Me: "I don't think I can do that."
CS: "Just use the keypad, sir."
Me: "Well, I still don't think that's going to work."
CS: "What is the trouble?"
Me: "Well, my postal code is M9W and I don't see any letters on this thing."
CS: "..."
CS: "We'll just use the store code."[/QUOTE]
 
[quote name='dragonpancakes']One thing that always pissed me off was when a customer would spend about 20 minutes talking to one of our female employees then ask for a male. I know quite a bit about the 3 current sytems, but at the time I knew almost nothing about the XBOX. However one of the girls I worked with knew pretty much everything about the three systems and almost all anime. If I ever had a question I couldn't answer I knew she could.[/QUOTE]

Oh, I get that all the time. I also get the whole "oh, how cute. what's your favorite game? barbie's horse adventures?" We're not supposed to play games at work but one time, I got mad and challenged the guy to any game he liked (hoping it wasn't a sports game, haha). I completely annihilated him on Halo and now when he comes in, he ignores my coworker and comes straight to me to ask my opinion on games.
 
[quote name='vietgurl']Oh, I get that all the time. I also get the whole "oh, how cute. what's your favorite game? barbie's horse adventures?" We're not supposed to play games at work but one time, I got mad and challenged the guy to any game he liked (hoping it wasn't a sports game, haha). I completely annihilated him on Halo and now when he comes in, he ignores my coworker and comes straight to me to ask my opinion on games.[/QUOTE]

I loved watching my friend school all the gamers on Halo. It was always the highlight of the day.

I've also noticed that although the customers ignore their advice or opinions they will almost always give the girls a reservation or a subscription.

Thats why I no longer work at GS. I wasn't female. The only way to meet my stores goals were to either
A- Be female or
B- Work a ten hour shift.

Since I could do neither I was fired. Of course my manager helped me out a lot, and risked his career in the process.

He was told by the DM to fire me due to low res & subs, but instead he transfered me over to another store for a week. I had no idea what was going on at the time but he told me that Saturday that he had to fire me, and said the DM had given him a first and final for transfering me. I ended up with twice as many hours that last week which helped ease me through unemployment.

OK so anyway, bad customers


I had a guy call in to Little Caesar's last night to order a pizza (lets call him J). About 15 minutes later I had a customer come to pick up an order but had to go get some cash from the atm. ( Call her M) By the time J got there his order had been on our heating table for about 5 minutes, but he still complained that it was cold. Another employee remade the pizza ( quickly) and headed off for his break. As soon as the other employee left the customer snapped. He started screaming " Where the fuck is my damn pizza? How the fuck do I know he will even wash his hands when he makes it? I pointed out that by then the pizza was about 1/3rd of the way through and would take about 7 more minutes to complete. He then demanded that I give him M's pizza immidiantly. I explained to him that she was coming to pick it up real soon and I could not give her pizza away.

He then demanded to talk to my manager, so I wrote her name and the stores phone number down and told him she would be in at nine. fuck YOU! I don't want to speak to your fucking manager! I know the Store Owner I mean Store manager and Assistan Manager personally! I can talk with them right now! ( I'm pretty new there and I was quite confused on what to do, so I thought getting a SM or ASM was a great idea, even if he did know them personally. Which he obviously didn't) I told him I thought that was a great idea but I didn't know how to reach them, he then said I dont want to talk to your fucking ASM or your SM! Give me that fucking pizza now! I ordered way before she did anyway! ( By now M's pizza had been sitting there for about ten minutes, if he didn't want his why would he want hers?) I explained to him that she had ordered about 5 minutes before he did and that I was amazed that he knew when she ordered since he ordered by phone. He was sweating and very :bomb: and pacing like a tiger about to attack, so I backed off a little ( I was behind the counter the whole time) He says I am going to tell you what the fuck we are going to do! Then he jumps over the counter ( ok he didn't jump but he sure got over that thing fast! ) I was a bit freaked out considering he was twice my size and about 2 feet taller. But instead of killing me he grabbed M's Pizza jumped the counter again and ran off screaming. I eventually told LP about the incident but I wasn't sure how to report it. I wasn't attacked and technically nothing was 'stolen' true he did take M's order, but it was the same as his and he had paid right before this whole thing started. At the same time he left the cafe, M walked up and I pulled J's super hot pizza out of the oven and gave it to M, She complimented me on how hot her order was. :mrgreen:
 
[quote name='xeionp']Loud Speaker: R-Zone pick up line 2

Me: Hello TRU

CS: Is this TRU[/QUOTE]


Not really a customer story, but a few years ago, my friend was over at my house. His mom calls and I pick up, she says "Hey Stick, is Josh there?" I hand him the phone he says hello, his mom "Where are you at?" She just dialed my home number and talked to me, WTF?
 
[quote name='dragonpancakes']I had a guy call in to Little Caesar's last night to order a pizza (lets call him J). About 15 minutes later I had a customer come to pick up an order but had to go get some cash from the atm. ( Call her M) By the time J got there his order had been on our heating table for about 5 minutes, but he still complained that it was cold. Another employee remade the pizza ( quickly) and headed off for his break. As soon as the other employee left the customer snapped. He started screaming " Where the fuck is my damn pizza? How the fuck do I know he will even wash his hands when he makes it? I pointed out that by then the pizza was about 1/3rd of the way through and would take about 7 more minutes to complete. He then demanded that I give him M's pizza immidiantly. I explained to him that she was coming to pick it up real soon and I could not give her pizza away.

He then demanded to talk to my manager, so I wrote her name and the stores phone number down and told him she would be in at nine. fuck YOU! I don't want to speak to your fucking manager! I know the Store Owner I mean Store manager and Assistan Manager personally! I can talk with them right now! ( I'm pretty new there and I was quite confused on what to do, so I thought getting a SM or ASM was a great idea, even if he did know them personally. Which he obviously didn't) I told him I thought that was a great idea but I didn't know how to reach them, he then said I dont want to talk to your fucking ASM or your SM! Give me that fucking pizza now! I ordered way before she did anyway! ( By now M's pizza had been sitting there for about ten minutes, if he didn't want his why would he want hers?) I explained to him that she had ordered about 5 minutes before he did and that I was amazed that he knew when she ordered since he ordered by phone. He was sweating and very :bomb: and pacing like a tiger about to attack, so I backed off a little ( I was behind the counter the whole time) He says I am going to tell you what the fuck we are going to do! Then he jumps over the counter ( ok he didn't jump but he sure got over that thing fast! ) I was a bit freaked out considering he was twice my size and about 2 feet taller. But instead of killing me he grabbed M's Pizza jumped the counter again and ran off screaming. I eventually told LP about the incident but I wasn't sure how to report it. I wasn't attacked and technically nothing was 'stolen' true he did take M's order, but it was the same as his and he had paid right before this whole thing started. At the same time he left the cafe, M walked up and I pulled J's super hot pizza out of the oven and gave it to M, She complimented me on how hot her order was. :mrgreen:[/QUOTE]

Man, I would have been terrified when he jumped the counter. Frankly, I would have given him the pizza he wanted earlier in the process -- he had already paid, it was the same pizza, and the principle of saving M's pizza for her is less important than getting him the hell off the premises. M might not have even known hers was ready yet, and in any case would likely be understanding about waiting 2 minutes for her order, if it helped prevent an assault!
 
Man, if someone jumped over the counter at me, i'd be freaked. They should give you guys some kind of weapon for protection, maybe a pizza cutter (HAHAH)
 
That was definitely one of the more "entertaining" reads in this thread, you should see if you can get a vid of the incident, maybe submit to to AMV or something ;)
 
[quote name='Bezerker']Man, if someone jumped over the counter at me, i'd be freaked. They should give you guys some kind of weapon for protection, maybe a pizza cutter (HAHAH)[/QUOTE]


Hahaha! That reminds me though, as soon as Loss Prevention heard about the incident they headed up to see what was going on. Along the way they found a AK-47 BB gun that was taken out of teh package, so when they arrived the were holding the AK-47.

@ Geepgal : It had been a long day, and I felt like being a smart ass, I got what I deserved and I swear I will never do it again!

@ SuprTnr2 : I will see what I can do! ( But I'm not sure if they would be willing to part with it) It never hurts to ask though.
 
Browsing around I found this. It may help me keep my mouth shut from now on.

PHILADELPHIA -- A confrontation inside a Brewerytown store led to the death of a man who was thrown through a window.


Community Food Market & Deli at the corner of 29th and Oxford streets.Sources in the police department told NBC 10 News that there was a dispute between a customer and Emanuel Oliver, a 52-year-old man who made sandwiches in the store. A fight broke out and the employee crashed through the window.A witness told NBC 10 that the customer was upset because his food order was not correct.The crime scene unit said that they believe the glass came down on Oliver's neck. He was taken to Hahneman Hospital, where he was pronounced dead."I'd never seen him argue with anybody, never seen him in a problem. It's just crazy.
 
I once got a call from someone claiming to be Howard Stern from WNBC (whinny voice he used for his call sign from the Howard Stern movie) when I used to work at blockbuster. I despise the real guy so I just hung up on him. I hope it wasnt to give me prizes or money.
 
I work at TRU, but this story takes place at CC:



My friends and I were at CC and saw one of my regular customers being help by a CC employee. This employee had no idea what he was talking about and we were just watching him BS this customer. All of a sudden the customer turns to me and asks for my help. I said “I don’t work here and he is already helping you.” The customer responds “I don’t like getting BS (the customer said the actual word) by a jackass”. My friends and I just bust up laughing and I tell I will be a TRU in an hour,
 
Had two douchebags come in today:

1. I'm helping a customer with a trade and this woman walks in, walks to the opposite side of the counter from where I'm working and starts asking me questions. I look over and say "Can you please hold on one moment? I'm currently helping him." She responds "Oh I'm sorry, I forgot men could only do one thing at a time."

The bitch was lucky I was working at the time, otherwise I would have told her to fuck off and die.

2. A guy comes in with some games, so I say "Trading in some games?" and he walks over. Right when he gets to the counter, he puts the games down and says "I'll give you the games for 100 bucks." I look at the games, 4 games I don't even want, and look back at him and say "No thanks."

He goes "You didn't have to be so rude!"

Ok... and then he trades in the 3 games (one was GTA:SA first edition) for 21 bucks. XD
 
[quote name='MrMaddness']An actual call I had today:

Customer: What time do you guys close?
Me: We close at 9.
Customer: At night?


I swear I'm not making it up.[/QUOTE]
:rofl:
 
[quote name='Kuros']Had two douchebags come in today:

1. I'm helping a customer with a trade and this woman walks in, walks to the opposite side of the counter from where I'm working and starts asking me questions. I look over and say "Can you please hold on one moment? I'm currently helping him." She responds "Oh I'm sorry, I forgot men could only do one thing at a time."[/QUOTE]

I can't believe she had that kind of nerve!



Mostly annoying people whining about wanting their pizza the moment they walk in. For some reason they don't understand that making 250 pizzas between 8 and 9 am then leaving them on a hot stove all day is a bad thing ( even if we had the room) .

Ok, now about 15 people I saw today were stupid, and were customers, but weren't stupid customers. Let me explain. They were intellegent but there was one thing that let me know what they were really like. All fifteen were under sixteen years old and pregnant, the youngest one looked about 14 years old and was 7th months in......
 
Two waiter stories from a Mexican restaurant:

1) Fat redneck couple walks in and they want 1000 Island Dressing....I tell them we don't carry it. They get pissed and tell me to go to the supermarket next door and buy them some.....keep in mind this is in the middle of a dinner rush. I didn't even get a tip

2) Stupid rednecks (see a trend?) ask for a hamburger....I tell them we are a Mexican restaurant and we don't have any. They get pissed and ask for my manager. My manager actually laughed right in their face and they walked out.



Being a former waiter you would think the customers are the worst, but managers and your own coworkers are the worst. Now thats where the stories are.
 
[quote name='manofpeace20']Two waiter stories from a Mexican restaurant:

1) Fat redneck couple walks in and they want 1000 Island Dressing....I tell them we don't carry it. They get pissed and tell me to go to the supermarket next door and buy them some.....keep in mind this is in the middle of a dinner rush. I didn't even get a tip

2) Stupid rednecks (see a trend?) ask for a hamburger....I tell them we are a Mexican restaurant and we don't have any. They get pissed and ask for my manager. My manager actually laughed right in their face and they walked out.



Being a former waiter you would think the customers are the worst, but managers and your own coworkers are the worst. Now thats where the stories are.[/QUOTE]

What so you actuctally went to the supermarket and got him some?
 
[quote name='Megamibeast']What so you actuctally went to the supermarket and got him some?[/QUOTE]

Hell no. I told them it was dinner rush and we were too busy
 
I used to answer the phones at an oncampus job while in College, there I had one of the strangest calls I've ever experienced.

I pick up the phone and say "Jones Institue for Educational Excelllence, How may I help you?"
There is a pause on the line, and then I hear a very old man's voice say "Yes, I'm calling about my computer"
What? we do workshops for school teachers, we don't have anything to do with computers...
ME"Excuse me, what?"
OM"Yes, I'm calling about my Gateway computer, I'm having a problem with it"
ME"So...Your needing the telecommunication and Computer Services department?"
OM"I don't know, which area of the company do I need to talk to?"
Oh god, he thinks he's talking to Gateway computers
ME"I think you have the wrong number, this is a department in Emporia State University"
OM"Eh what? Gateway, It's about my computer"

We traded words back and forth, me trying to convince him he had dialed the wrong number, him convinced he had dialed the right number, was talking to a Gateway technicaion, and I was just giving him crap. I eventually transfered the call over to my supervisor who, after another five minutes of conversation, finally convinced the man that we were in fact an office of Emporia State University, and not Gateway computers.

 
Damn... I guess Sub's been leaving his basement....

Ok, now about 15 people I saw today were stupid, and were customers, but weren't stupid customers. Let me explain. They were intellegent but there was one thing that let me know what they were really like. All fifteen were under sixteen years old and pregnant, the youngest one looked about 14 years old and was 7th months in......
Click to expand...


What can I get you ma'am?

Coffee.

Beer?

Caugh-fee

beee-eeer?

C-O...

B-E...

:rofl:

[quote name='guardian_owl']I used to answer the phones at an oncampus job while in College, there I had one of the strangest calls I've ever experienced.

I pick up the phone and say "Jones Institue for Educational Excelllence, How may I help you?"
There is a pause on the line, and then I hear a very old man's voice say "Yes, I'm calling about my computer"
What? we do workshops for school teachers, we don't have anything to do with computers...
ME"Excuse me, what?"
OM"Yes, I'm calling about my Gateway computer, I'm having a problem with it"
ME"So...Your needing the telecommunication and Computer Services department?"
OM"I don't know, which area of the company do I need to talk to?"
Oh god, he thinks he's talking to Gateway computers
ME"I think you have the wrong number, this is a department in Emporia State University"
OM"Eh what? Gateway, It's about my computer"

We traded words back and forth, me trying to convince him he had dialed the wrong number, him convinced he had dialed the right number, was talking to a Gateway technicaion, and I was just giving him crap. I eventually transfered the call over to my supervisor who, after another five minutes of conversation, finally convinced the man that we were in fact an office of Emporia State University, and not Gateway computers.

[/QUOTE]
 
I was at the store an hour before we opened to finish some work. Someone starts knocking on our door and I tell the guy that we don't open until 10. He was like "Open the fuck up now! You sold me a fucking game that doesn't work!" I went over, unlocked the door, then told the guy that I would be happy to exchange the disc for him if he came back in about an hour. He starts backing away while telling me off. There was one of those big decorative potted plants right outside our store. "fuck YOU! I'M GONNA MAKE YOU PAY! I'M GONNA TALK TO YOUR MANAGER AND MAKE SURE YOUR SORRY..." *falls backward over plant* I love karma :)

I started laughing, told the customer to have a nice day (it was early; couldn't think of anything witty to say), and locked the door.
 
[quote name='vietgurl']I was at the store an hour before we opened to finish some work. Someone starts knocking on our door and I tell the guy that we don't open until 10. He was like "Open the fuck up now! You sold me a fucking game that doesn't work!" I went over, unlocked the door, then told the guy that I would be happy to exchange the disc for him if he came back in about an hour. He starts backing away while telling me off. There was one of those big decorative potted plants right outside our store. "fuck YOU! I'M GONNA MAKE YOU PAY! I'M GONNA TALK TO YOUR MANAGER AND MAKE SURE YOUR SORRY..." *falls backward over plant* I love karma :)

I started laughing, told the customer to have a nice day (it was early; couldn't think of anything witty to say), and locked the door.[/QUOTE]

Did he every come back?
 
[quote name='OzCatter']Notice how he hasnt posted in a while? He's dead, guy killed him.[/QUOTE]

Yeah I think he got the wrong preson because vietgurl is a girl and my guess is she might be Vietnamese too. I'm going out on a limb there so don't quote me on it. ;)
 
[quote name='OzCatter']Notice how he hasnt posted in a while? He's dead, guy killed him.[/QUOTE]

nah. vietgurls family probably killed that guy. mess with one asian you mess with them all.
 
So I'm working today and this nice old couple comes to me and says the want a tv and need help carrying it out. No problem at all. I ring them up carry it out stick it on the back of their truck and on my way back into the double automatic doors at walmart I am pushing a small dolly back though the door and this guy stops me and goes
I thought this was the exit doors.
me: What
I thought this was the exit doors

I know realize he is pissed cause I went through the exit doors that are automatic and double so their is space for 3 fatass people like me to walk through side by side.

I thought this was America

redneck: what

me: I though this was America

Rn: Smart ass something something

me: what fuck you
Rn: fuck you
Me: fuck you
Rn: fuck you
me: fuck you
Rn: fuck you
Me: fuck you
Rn: fuck you
me: fuck you
Rn: fuck you
Me: fuck you
Rn: fuck you
me: fuck you
Rn: fuck you
Me: fuck you
Rn: fuck you

me :We can keep doing this all day why don't you step like a man to me so I can beat your fucking ass you little bitch.

Rn: fuck you fatass

Me your wife looooves this fat dick

and then he looks like he wants to hit me but he knows that ass would get whooped. He was crackhead skinny.

He just fast walks away.

I wanted to beat the shit out of him for just being a bitch about something that stupid.
But if I could of done it without going to jail I would have.
 
Actually, some mexican restaurants DO serve some type of hambuger..the place I use to go to with my girlfriend before we brokeup did have it on the menu.



[quote name='manofpeace20']Two waiter stories from a Mexican restaurant:

1) Fat redneck couple walks in and they want 1000 Island Dressing....I tell them we don't carry it. They get pissed and tell me to go to the supermarket next door and buy them some.....keep in mind this is in the middle of a dinner rush. I didn't even get a tip

2) Stupid rednecks (see a trend?) ask for a hamburger....I tell them we are a Mexican restaurant and we don't have any. They get pissed and ask for my manager. My manager actually laughed right in their face and they walked out.



Being a former waiter you would think the customers are the worst, but managers and your own coworkers are the worst. Now thats where the stories are.[/QUOTE]
 
a few years back I had a serious medical condition like this...forgot the medical term for it but basically the muscles that moved the food down your throat and to my stomach for some reason stop functioning properly (it may have been due to stress during my senior year of high school). Anyways it would be times that i would swallow and food would get stuck and I would start to feel like I am choaking. Drinking something helped, but only a little... There would be times that it would feel like its really stuck and I would have to throw it up :( ... I lost a lot of weight and had to have an operation because the medication they gave me didn't help it.


[quote name='seanr1221']Over the summer, wanting to make some extra money, I took up a second job as a bus boy at this semi-fancy restaraunt.

Well, I went to go clean the one table that just got up (2 old ladies, they had been there forever) and the girl at the front of the store said to me over our headsets, "Oh, the one lady said her napkin was left under the table (The napkins were those real thick clothe ones) so I say ok, and as I pick it up, it smells and has some half eaten looking food on it. Here the lady also told the girl in the front that, "sometimes food gets stuck in my throat, so I make myself vomit it up."

I was grossed out so much, and why the hell would she just toss it on the floor!?![/QUOTE]
 
[quote name='Limpbizkit182521']Did he every come back?[/QUOTE]

He never came back, I'm a girl, and I'm Vietnamese. You must be psychic Megamibeast ;-)
 
[quote name='vietgurl']I was at the store an hour before we opened to finish some work. Someone starts knocking on our door and I tell the guy that we don't open until 10. He was like "Open the fuck up now! You sold me a fucking game that doesn't work!" I went over, unlocked the door, then told the guy that I would be happy to exchange the disc for him if he came back in about an hour. He starts backing away while telling me off. There was one of those big decorative potted plants right outside our store. "fuck YOU! I'M GONNA MAKE YOU PAY! I'M GONNA TALK TO YOUR MANAGER AND MAKE SURE YOUR SORRY..." *falls backward over plant* I love karma :)

I started laughing, told the customer to have a nice day (it was early; couldn't think of anything witty to say), and locked the door.[/QUOTE]

dayum, I would have never unlocked the door!!...but my area isn't too....well....anyway...:lol:'

I like to mess with the younger kids who pull on the locked door after close...

1) "Pull harder!!..."
2) "...No...push it!..."
3) "...oh, wait...almost got it...what? it's locked??!..."
4) *point to the hours of operation sign*

my favorite is still this tho:

5) *mime like I can't hear them* (by shaking your head and pointing to your ear, mouthing "I can't hear you"...it makes people yell their guts out :lol: and besides, it gives me the liberty to just shrug and go back to my work and ignore them after a moment...heheh)
 
[quote name='tauruskatt']dayum, I would have never unlocked the door!!...but my area isn't too....well....anyway...:lol:'

I like to mess with the younger kids who pull on the locked door after close...

1) "Pull harder!!..."
2) "...No...push it!..."
3) "...oh, wait...almost got it...what? it's locked??!..."
4) *point to the hours of operation sign*

my favorite is still this tho:

5) *mime like I can't hear them* (by shaking your head and pointing to your ear, mouthing "I can't hear you"...it makes people yell their guts out :lol: and besides, it gives me the liberty to just shrug and go back to my work and ignore them after a moment...heheh)[/QUOTE]

:rofl: That is so mean...I love it!:twisted: Retail employees have to have their fun. If that's the kind of sense of humor you have you'll probably like this link.

http://www.nothingtodo.co.uk/view.php?id=1337

Watch and enjoy.:D
 
A little backstory first.

I was playing softball a week ago and I was pitching. One guy hit a line drive back at me and it hit me on my left shin. I was hit so hard that the bruise has encircled my entire leg from the shin to the calf. I'll probably have to go see a doctor to see if it's fractured or not and because the pain has barely let up in the past week.

OK, here goes. I'm at work today (CC, customer service, thank you for your sympathy) and I'm sitting in a chair at the return register to keep pressure off of my leg and because the pain is intense. A lady comes up w/a return while talking on her cell phone. Of course, she doesn't end the call, she just keeps on yammering. When a customer comes up talking on their phone I don't even try to conduct any type of transaction until they end the call. After a few seconds she glances over at me and says "Aren't you going to help me?". I tell her she needs to come down to the register so I can help her. Apparently, she thought that standing at an empty space in the counter, no register, nothing, was a good place to take care of some business. She huffs and comes down to the register, leaving her merchandise where it was. I said to her "Could you bring your merchandise down here, please?". Still on the phone, she says "I guess you're too lazy to get it yourself."

:evil: :bomb: :evil: :bomb: :evil: :bomb: :evil: :bomb: :evil: :bomb:

I have now lost all sense of decorum and the pain has just been mixed w/adrenaline to create a potent mix that should never exist. I lift my leg up and pull up my pants leg showing her the disgusting, purple and yellow bruise/welt and tell her that I'm sitting because my leg is injured in a voice that is carrying farther than I probably intended. Did I cross a line? Sure. Was it justified? I sure think so. However, does she make any indication that she is sorry for her unjustified comment? Absolutely not. Instead, she grabs back the merchandise and said she doesn't want to talk to me anymore, she wants somebody else to help her. That was fine w/me, I said, because I had no intention of doing anything to help her at all at that point. I walk away from the counter and call a manager and he deals w/her. I'm in the office listening to the entire thing and at one point she says "If he's hurt so bad he shouldn't be at work. I wouldn't go to work if I was hurt." So not only has she already proved that she's rude, inconsiderate and self-centered she's also lazy. I forced myself to stay in the office until she was gone because I'm just not the type to keep my mouth shut in situations like that. On top of all that, she had (I assume) her daughter w/her, maybe 8-9 years old. What a fine example she's setting. I wanted to look directly at the girl and say "Please don't grow up to be like your mother. She's an ugly, awful person." The poor girl already has enough to overcome, though, she doesn't need me shining a glaring light on the poor example that her mom is.

Sorry for the long rant. I just needed to vent.
 
welcome to target customer service/returns :p

When I use to work in that area (it was just an excuse to hang around my girlfriend back then), i use to treat the returners like cattle, and I was the cowboy...taking each and everyone one, and pointing to the next one in line and saying next followed by a gester with my hand to come this way. I really knew how to move a line back then lol.

[quote name='neocisco']A little backstory first.

I was playing softball a week ago and I was pitching. One guy hit a line drive back at me and it hit me on my left shin. I was hit so hard that the bruise has encircled my entire leg from the shin to the calf. I'll probably have to go see a doctor to see if it's fractured or not and because the pain has barely let up in the past week.

OK, here goes. I'm at work today (CC, customer service, thank you for your sympathy) and I'm sitting in a chair at the return register to keep pressure off of my leg and because the pain is intense. A lady comes up w/a return while talking on her cell phone. Of course, she doesn't end the call, she just keeps on yammering. When a customer comes up talking on their phone I don't even try to conduct any type of transaction until they end the call. After a few seconds she glances over at me and says "Aren't you going to help me?". I tell her she needs to come down to the register so I can help her. Apparently, she thought that standing at an empty space in the counter, no register, nothing, was a good place to take care of some business. She huffs and comes down to the register, leaving her merchandise where it was. I said to her "Could you bring your merchandise down here, please?". Still on the phone, she says "I guess you're too lazy to get it yourself."

:evil: :bomb: :evil: :bomb: :evil: :bomb: :evil: :bomb: :evil: :bomb:

I have now lost all sense of decorum and the pain has just been mixed w/adrenaline to create a potent mix that should never exist. I lift my leg up and pull up my pants leg showing her the disgusting, purple and yellow bruise/welt and tell her that I'm sitting because my leg is injured in a voice that is carrying farther than I probably intended. Did I cross a line? Sure. Was it justified? I sure think so. However, does she make any indication that she is sorry for her unjustified comment? Absolutely not. Instead, she grabs back the merchandise and said she doesn't want to talk to me anymore, she wants somebody else to help her. That was fine w/me, I said, because I had no intention of doing anything to help her at all at that point. I walk away from the counter and call a manager and he deals w/her. I'm in the office listening to the entire thing and at one point she says "If he's hurt so bad he shouldn't be at work. I wouldn't go to work if I was hurt." So not only has she already proved that she's rude, inconsiderate and self-centered she's also lazy. I forced myself to stay in the office until she was gone because I'm just not the type to keep my mouth shut in situations like that. On top of all that, she had (I assume) her daughter w/her, maybe 8-9 years old. What a fine example she's setting. I wanted to look directly at the girl and say "Please don't grow up to be like your mother. She's an ugly, awful person." The poor girl already has enough to overcome, though, she doesn't need me shining a glaring light on the poor example that her mom is.

Sorry for the long rant. I just needed to vent.[/QUOTE]
 
[quote name='tauruskatt']dayum, I would have never unlocked the door!!...but my area isn't too....well....anyway...:lol:'

I like to mess with the younger kids who pull on the locked door after close...

1) "Pull harder!!..."
2) "...No...push it!..."
3) "...oh, wait...almost got it...what? it's locked??!..."
4) *point to the hours of operation sign*

my favorite is still this tho:

5) *mime like I can't hear them* (by shaking your head and pointing to your ear, mouthing "I can't hear you"...it makes people yell their guts out :lol: and besides, it gives me the liberty to just shrug and go back to my work and ignore them after a moment...heheh)[/QUOTE]
so mean yet so funny
 
My friend works at Shoprite. He said one time this couple had so many coupons, that they were actually supposed to be given money. The manager had to come over and take care of it.
Apparently, somebody threatened him as well because he wouldn't take their coupon(wrong size).
If I get a job at retail, I would never be a cashier, or somebody that has to deal with people. I'd rather stock or be a cart guy. No annoyances.
 
[quote name='jetlag16']My friend works at Shoprite. He said one time this couple had so many coupons, that they were actually supposed to be given money. The manager had to come over and take care of it.
Apparently, somebody threatened him as well because he wouldn't take their coupon(wrong size).
If I get a job at retail, I would never be a cashier, or somebody that has to deal with people. I'd rather stock or be a cart guy. No annoyances.[/QUOTE]


I hear people do that at Target all the time. They use a coupon like $1.00 of some item when it's on sale for around $0.89 and then they are owed $0.11. I remember infomercials from years ago where people used to advertise how they could go into a market, spend over $100 and pay as little as $3 for everything and how they would teach you how to do it.

I always wanted to save a bunch of coupons I get for free stuff over a period of a few months and go into a store and get a whole cart full of items for free like that. But as soon as I get a coupon for a free item, I try to use it right away so I don't forget about it and then expires.
 
i used to work in the produce section at a super kmart. well, one week we had a sale on canteloupes -.99. as i was working i noticed a lady standing in front of the canteloupe display, which had a rather large sign on it that read "canteloupes .99" she was also holding the weekly ad, which on the front page said "canteloupes .99"
i know what you're thinking and yes, she turned to me and asked "are the canteloupes 99cents?" my first instinct was to beat her to death with bags of apples and string her corpse up as a warning to other stupid people, but i figured i'd get written up for it, so i just answered her question and let a little more of my soul die.

another time i was working at pizza hut. our town has 2 pizza huts, one that was a regular sized one and another smaller one on the opposite end of town that did the deliveries. i worked at the small one as a driver. one day i was off and was driving by the lager pizza hut when i noticed a mob of people standing around in the parking lot. so i stopped in and asked one of my friends that worked at that one what was going on.
i guess a guy and his girlfriend were in there eating and there were 2 or 3 punks sitting at the table next to them (i knew one of the guys. he was a punk.) the punks started hitting on the guy's gf right in front of him. he asked them to stop. that made them worse, so he told the manager. the manager asked them to leave, on their way out the threatened the guy. said something like "we'll be waiting for you outside" or something like that. so the guy pulls out a can of pepper spray and maces them right there in the middle of the restaurant. they had to empty the place out while it aired out.
 
Nothing to write, except I have some really ignorant customers. All day people kept buying $50 games, and I tried my hardest not to bust out with "Hey, did you know a few blocks down the street Toys R Us is having a buy 2 get 1 free sale?? Yea, it was in the newspaper and everything!!".

Hard to believe these same people who read the newspaper for the K-Mart ad completely missed the TRU one. Hell, one guy actually bought two $50 games from me today!! Too bad for him, though. It's just so funny because TRU is a 2 minute drive down the road... people will really throw their cash away on anything.

Don't even get me started on the Blue Light... I've sold some of the shittiest games I've ever seen because people think they are getting some kind of amazing deal with stuff being 50% off. Most of these people are "chirstmas shopping" and I feel sorry for the kids getting Madden 2005, Finding Nemo, and SRS for christmas.

What really gets me is they will buy at least $50 - $75 dollars worth of crappy games... shit, just buy your kid one really awesome game for $50.

Here's some of my other favorites:

- The Blue Light sale at K-Mart says "50% off selected signed items" meaning that if something is 50% off, there will be a sign for the customers. I must have gotten asked at least once every ten minutes "HEY IS EVERYTHING 50% OFF ARE YOU CLOSING". Yea idiot, everything is 50% off, that's why I still have all my stock.

- At closing time, I did a sweep for customers... found this mexican couple standing in one of the food aisles just standing there hugging each other. Seriously, what the fuck. Told them the store was closed, they ignored me (!!!), I was seriously pissed... "Hey, what the hell are you doing, get out" to which they said "WHAT! STORE CLOSING HAAAAAAAAAA" and walked out.

- My electronics dept. is incredibly small, yet every once in awhile people will ask me where my computers are to buy. Seriously, I have 6 small aisles, where the hell do they think I hide the computer stuff? And it figures I get asked for computer software all the time now... it didn't sell when K-Mart DID sell it, and now that we don't everyone wants it.

- Why do people come in and want the most technical stuff they can find? I mean, they want these super specific cables for camcorders or televisions... if they are smart enough to know what these cables do, why do they think we'll carry them?? Espically when, two minutes down the road, is a Best Buy, Circuit City, AND a Radio Shack.

- This isn't really a stupid customer story, but I think the area in which my store is has to be #1 on teen pregnancy's, and just pregnant girls ages 18 - 22 (or women with children). I wager one out of every three young women who comes in there has a kid, and that's a conservative estimate.
 
Two quick ones tonight.

Over the past few weeks a woman named Ita has been coming in to little Caesars and ordering a Hawaiian Pizza. She always leaves at least 5 minutes before its ready and never comes back. She speaks no english so it makes it hard to tell her to pay first. So we have wasted about 6 pizzas on her. Tonight she came in again, but apparently one of the women that work in the morning told her we can't sell her anymore pizzas. She brought her Giant of a husband, whos name was Nichole. And started yelling at my manager, he asked if she wanted to order a pizza, which she did. He never made it though, about 5 minutes later she left.

At LC we sell large pizzas for $5 yet one family has managed to steal more than $100 worth of pizzas from us. They are assholes, but we are teh stupid fuckers who let tehm get away with it. We know exactly who they are, it a family of four and the father is about the size of a minivan. ( with easy access to free food its no wonder) They order their food the exact same time every day and wait till they see one of the employees go on break, then they pick up the order. They tell the only other person working there that they paid the person who just went on break. ( This happens a lot to our honest customers) So we give them the pizza. By teh time teh employee gets back from break they have left, and only then do we find out it wasn't paid for. ( happened to me once, but I've seen them there in the morning on my days off) Its hard to keep track of whats going on when you have 15 different orders for 4 or more pizzas at the same time.
 
[quote name='dragonpancakes']Two quick ones tonight.
...By teh time teh employee gets back from break they have left, and only then do we find out it wasn't paid for. ( happened to me once, but I've seen them there in the morning on my days off) Its hard to keep track of whats going on when you have 15 different orders for 4 or more pizzas at the same time.[/QUOTE]

Can't LC ask them for a receipt?
 
Status
Not open for further replies.
bread's done
Back
Top