Just inducted into the "Stupid Things EBGames Employees Say" Club
- Thread starter daphatty
- Start date
[quote name='Skylander7']1) Stores that sell used products as new.[/quote]
This is illegal, and was the cause of a class action lawsuit. It's possible we'll see another one like it.
[quote name='Skylander7']2) Forcing customers to pay in advance of a product if they want to recieve it on release date.[/quote]
Customers can choose whether they want to accept to store's terms. There's nothing illegal here, and nobody's forcing anybody to do anything.
[quote name='Skylander7']3) Robbing customers of their games and reselling at often 3 times the value the customer recieved[/quote]
Customers can choose whether they want to accept to store's terms. There's nothing illegal here, and nobody's forcing anybody to do anything.
This is illegal, and was the cause of a class action lawsuit. It's possible we'll see another one like it.
[quote name='Skylander7']2) Forcing customers to pay in advance of a product if they want to recieve it on release date.[/quote]
Customers can choose whether they want to accept to store's terms. There's nothing illegal here, and nobody's forcing anybody to do anything.
[quote name='Skylander7']3) Robbing customers of their games and reselling at often 3 times the value the customer recieved[/quote]
Customers can choose whether they want to accept to store's terms. There's nothing illegal here, and nobody's forcing anybody to do anything.
FREAKMIKE3
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As stated above, you can ALWAYS get your money back on a deposit.
I doubt you will catch game stores price matching target, Best buy, etc. They sell a game at cost, or even take a loss, and make the money back by selling cameras, computers, refridgerators, etc. Also, dont forget GTA Vice City. I know that my friend had to wait a couple of days because EVERYONE was sold out, and most stores told people that they only had reserves only for first 2 shipments or such.
I doubt you will catch game stores price matching target, Best buy, etc. They sell a game at cost, or even take a loss, and make the money back by selling cameras, computers, refridgerators, etc. Also, dont forget GTA Vice City. I know that my friend had to wait a couple of days because EVERYONE was sold out, and most stores told people that they only had reserves only for first 2 shipments or such.
bone_matrix
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FREAKMIKE3, do you have official figures to support the claim that they (CC, BB, etc.) sell games at cost or take a hit on them? If this were true, then they would drop games completely. If there is no profit in something, people don't do it. A gamer doesn't come in to buy a game and a refridgerator.
Sales are a different story though, but that is why they only last a week or so.
And, why wouldn't GS and EB pricematch? It's better to lose some cash than to lose the whole sale, isn't it?
edit: Didn't completely understand FREAK's last post at first.
Sales are a different story though, but that is why they only last a week or so.
And, why wouldn't GS and EB pricematch? It's better to lose some cash than to lose the whole sale, isn't it?
edit: Didn't completely understand FREAK's last post at first.
Reality's Fringe
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[quote name='FREAKMIKE3']As stated above, you can ALWAYS get your money back on a deposit. [/quote]
Yeah, but we're supposed to try and convince them not to, and to make it as dificult as possible. This was directed to me by management, by the way.
Yeah, but we're supposed to try and convince them not to, and to make it as dificult as possible. This was directed to me by management, by the way.
OH lets hate on the eb employees, it is like shooting fish in a barrel. A few weeks back i tried to get 1080 avalanche for $10(it was marked at $10 and I read about in here how guys got it at that price)
the dumb bitch working the counter told me that the game is $50 and that "SOMEONE must have switched the tags". I told her it wasnt me and the sale is legit. Then she pretty much calls me a thief or whatever, so I was like
it just give me the star wars episode one racer for $2,99 and went home. heh
the dumb bitch working the counter told me that the game is $50 and that "SOMEONE must have switched the tags". I told her it wasnt me and the sale is legit. Then she pretty much calls me a thief or whatever, so I was like
it just give me the star wars episode one racer for $2,99 and went home. heh[quote name='daphatty']A friend and I just got back from a disappointing trip to acquire ESPN NFL 2K5. Went went to three different stores and none of them had it yet. This was disappointing enough. (You'd think the logistics of a game release would be second nature by now but NOOOOOOOOOOOOO!) Anyway, our first stop was EB Games. I walked in and noticed a huge crowd of would-be football players huddled around the PS2 kiosk enjoying ESPN 2K5. I figured this would be a good sign so I walked right up and asked the clerk for a copy.
"Uh, sorry but our delivery hasn't arrived yet."
Great.
Naturally, I asked when it would be in.
"Not sure. It should have been here by now."
No shit, I thought to myself. Just as I was finishing that thought, the employee next to him chimes in.
"Did you preorder a copy?"
"No, why?"
"Well only the people who pre-ordered get a copy today. Everyone else has to wait until tomorrow."
:shock:
I gave him the "You must be out of your goddamned mind!" look and with an obnoxious "PSHHHH" I walked out.[/quote]
You obviously are clueless when it comes to games being released. I don't work for EBGames and I don't like them much myself, but blambing them because they didn't get a shipment in yet is just retarded. On top of it, of course you should have preordered it if you wanted a copy on the launch date. I'm sick of people bitching when it's actually their own stupidity.
"Uh, sorry but our delivery hasn't arrived yet."
Great.
Naturally, I asked when it would be in."Not sure. It should have been here by now."
No shit, I thought to myself. Just as I was finishing that thought, the employee next to him chimes in.
"Did you preorder a copy?"
"No, why?"
"Well only the people who pre-ordered get a copy today. Everyone else has to wait until tomorrow."
:shock:
I gave him the "You must be out of your goddamned mind!" look and with an obnoxious "PSHHHH" I walked out.[/quote]
You obviously are clueless when it comes to games being released. I don't work for EBGames and I don't like them much myself, but blambing them because they didn't get a shipment in yet is just retarded. On top of it, of course you should have preordered it if you wanted a copy on the launch date. I'm sick of people bitching when it's actually their own stupidity.
I overheard this conversation years ago when an EB employee was trying to sell someone Mortal Kombat 4 when it first came out for DC.
Customer: So whats makes it better than the others?
EB: It's has weapons that charcters can pull out, you can grab things anf throw them, new characters, plus it's 4-D!!
Customer: 4-D?, whats that?
Me: "thinking" (Huh, 4-D, I never knew you could time travel in Mortal Kombat 4?)
EB: Yeah you can punch your character at the TV screen cause it's 4-D.
Me: (moron....)
It's good to see EB employees use their imagination and make up terms to sell games.
Customer: So whats makes it better than the others?
EB: It's has weapons that charcters can pull out, you can grab things anf throw them, new characters, plus it's 4-D!!
Customer: 4-D?, whats that?
Me: "thinking" (Huh, 4-D, I never knew you could time travel in Mortal Kombat 4?)
EB: Yeah you can punch your character at the TV screen cause it's 4-D.
Me: (moron....)
It's good to see EB employees use their imagination and make up terms to sell games.
Empirestrikeszac
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I think i have you beat in the "stupid things said" contest for EB/Gamestop employees...
Kid in store- When are you getting Madden?
Employee- Did you Preorder it?
Kid-No
Employee- Well if you preorder it only putting 5$ down, it's only 45$ when you come to pick it up.
(Circular Logic)
And then theres my adventures in getting ESPN2k5
If a game is only 20$ why would you order only 12 copies of it?!?!?!?!?!? Given I am a business major but the whole entire point of them cutting the cost to 20$ is to sell more copies; so in theory you'd go for the quantity and just make fewer profit per copy. Whatever brain in a jar running EB/GS obviously needs to catch up on their business model to know that for this whole thing to work you need to ORDER MORE COPIES. Glad i got my copy though! Didnt have to wait the week until they flood the stores.
FIRST POST!
ESZ
Kid in store- When are you getting Madden?
Employee- Did you Preorder it?
Kid-No
Employee- Well if you preorder it only putting 5$ down, it's only 45$ when you come to pick it up.
(Circular Logic)
And then theres my adventures in getting ESPN2k5
If a game is only 20$ why would you order only 12 copies of it?!?!?!?!?!? Given I am a business major but the whole entire point of them cutting the cost to 20$ is to sell more copies; so in theory you'd go for the quantity and just make fewer profit per copy. Whatever brain in a jar running EB/GS obviously needs to catch up on their business model to know that for this whole thing to work you need to ORDER MORE COPIES. Glad i got my copy though! Didnt have to wait the week until they flood the stores.
FIRST POST!
ESZ
jputahraptor
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I have a ton of stories. The first one happened when i went into eb with my friend because we were both bored outta our minds. While i was looking around my friend, who doesn't play video games, kinda just stands there waiting for me. After 10 seconds they put the pressure on and want to help you as if your new to God's green earth. Well I say im fine and then the guy goes to my friend and asks him to which he replies "I don't really play games". At that point the guy flips and starts asking him why he doesn't play video games and how everybody plays them. We both just just laughed and shook our heads and left.
I had the standard n-gage is crap discussion. "Is it better then GBA?" "Yes of course" "Because it can play old ps1 games?" I shut him down. The last story is about preordering. I get to the counter with my game and he asks me if i want to preorder anything. I say no because I don't want to pay full price for a game that will be half price in 3 months. I then mentioned this site, though not the name just that there is a site that searches for the cheapest prices for games and then he rants about how it's a ripoff. At that point i more or less turn my brain off and bolt for the door.
I had the standard n-gage is crap discussion. "Is it better then GBA?" "Yes of course" "Because it can play old ps1 games?" I shut him down. The last story is about preordering. I get to the counter with my game and he asks me if i want to preorder anything. I say no because I don't want to pay full price for a game that will be half price in 3 months. I then mentioned this site, though not the name just that there is a site that searches for the cheapest prices for games and then he rants about how it's a ripoff. At that point i more or less turn my brain off and bolt for the door.
Duo_Maxwell
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Cuz they base the figure of their 1st order around the number of preorders they get.
I don't think MK4 was "4-D"...but they have marketed games as being 4-D before (i.e. Broken Helix).
Also stores like BB do often sell at items at or below cost in the ad to get people in the store. Ever wonder why they try to sell you a guide with it or whatever? It's cuz the profit maragins are very thin. This doesn't happen as often for games as it does DVDs it comes to their release week, but games are usually placed at or below cost in a sale 3 weeks later.
I don't think MK4 was "4-D"...but they have marketed games as being 4-D before (i.e. Broken Helix).
Also stores like BB do often sell at items at or below cost in the ad to get people in the store. Ever wonder why they try to sell you a guide with it or whatever? It's cuz the profit maragins are very thin. This doesn't happen as often for games as it does DVDs it comes to their release week, but games are usually placed at or below cost in a sale 3 weeks later.
[quote name='Skylander7']1) Stores that sell used products as new.
2) Forcing customers to pay in advance of a product if they want to recieve it on release date
3) Robbing customers of their games and reselling at often 3 times the value the customer recieved
How does EB and Gamestop not only stay in business without lawsuits, but also.. how have they not been prosecuted?[/quote]
I'd like to mention your an absolute dumbass. An item that has not been sold previously can be sold as new.. granted it may be a bit shady, but its legal. If it was illegal, explain to me how you can buy a "new" car that's been test driven.
Next.. you do not have to leave a deposit to pre-order.. and they are WELL within their rights to offer that service to their customers. If you don't want to leave a $5 refundable deposit on a game you want on launch day.. well then wait a day, tough shit.
Third.. and this is where you really become an absolute dumbass. They have every right in this goddamn world to buy the item for a low price and re-sell it for a higher price.. that's captilism. If they want to buy the used game for 25 cents and resell it for $500, that's great for them if they can get a customer to agree to it.
EVERY business has the right to set their own store policies, their own markup percentage, their own price point, etc etc.. nothing they're doing is illegal.
And people.. do me a favor, grow up, take a class, and stop bitching about EB being the devil because they're making money.
2) Forcing customers to pay in advance of a product if they want to recieve it on release date
3) Robbing customers of their games and reselling at often 3 times the value the customer recieved
How does EB and Gamestop not only stay in business without lawsuits, but also.. how have they not been prosecuted?[/quote]
I'd like to mention your an absolute dumbass. An item that has not been sold previously can be sold as new.. granted it may be a bit shady, but its legal. If it was illegal, explain to me how you can buy a "new" car that's been test driven.
Next.. you do not have to leave a deposit to pre-order.. and they are WELL within their rights to offer that service to their customers. If you don't want to leave a $5 refundable deposit on a game you want on launch day.. well then wait a day, tough shit.
Third.. and this is where you really become an absolute dumbass. They have every right in this goddamn world to buy the item for a low price and re-sell it for a higher price.. that's captilism. If they want to buy the used game for 25 cents and resell it for $500, that's great for them if they can get a customer to agree to it.
EVERY business has the right to set their own store policies, their own markup percentage, their own price point, etc etc.. nothing they're doing is illegal.
And people.. do me a favor, grow up, take a class, and stop bitching about EB being the devil because they're making money.
I don't preorder, or prebuy, or reserve, or whatever
because there are very few games I *need* to have on release day. And if I do, I'll keep an eye out for the ads and see what store i like has it for the best price [generally *not* EB]. Or I'll wait, like someone else said, and see what the general feeling about the game is [not that I live or die by reviews, but I like to hear the buzz about a game to see if it's something I'd enjoy]. Or of course wait for a price drop or used copies to show up.
I might consider pre-ordering if there's a good freebie that comes with it. The last thing i preordered was Arc the Lad collection direct from Working Designs.
That 'Put 5 bucks down, and it's cheaper on release day!' never made sense to me.
If EB offers 10 cents for FFXII with HD, then sells it for 89.00 as 'preplayed', whose 'fault' is it? EB for offering that low amount, or the customer for accepting it?
Regarding 4-d and Blast Processing etc, that's not so much the EB employees, but the game manufacturers who create buzzwords to hype their products. Maybe the salespeople shouldn't buy into it, but they're just shilling the products the way the company told them to.
because there are very few games I *need* to have on release day. And if I do, I'll keep an eye out for the ads and see what store i like has it for the best price [generally *not* EB]. Or I'll wait, like someone else said, and see what the general feeling about the game is [not that I live or die by reviews, but I like to hear the buzz about a game to see if it's something I'd enjoy]. Or of course wait for a price drop or used copies to show up.
I might consider pre-ordering if there's a good freebie that comes with it. The last thing i preordered was Arc the Lad collection direct from Working Designs.
That 'Put 5 bucks down, and it's cheaper on release day!' never made sense to me.
If EB offers 10 cents for FFXII with HD, then sells it for 89.00 as 'preplayed', whose 'fault' is it? EB for offering that low amount, or the customer for accepting it?
Regarding 4-d and Blast Processing etc, that's not so much the EB employees, but the game manufacturers who create buzzwords to hype their products. Maybe the salespeople shouldn't buy into it, but they're just shilling the products the way the company told them to.
FREAKMIKE3
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Reality's Fringe][quote name='FREAKMIKE3']As stated above said:
FREAKMIKE3
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[quote name='bone_matrix']FREAKMIKE3, do you have official figures to support the claim that they (CC, BB, etc.) sell games at cost or take a hit on them? If this were true, then they would drop games completely. If there is no profit in something, people don't do it. A gamer doesn't come in to buy a game and a refridgerator.
Sales are a different story though, but that is why they only last a week or so.
And, why wouldn't GS and EB pricematch? It's better to lose some cash than to lose the whole sale, isn't it?
edit: Didn't completely understand FREAK's last post at first.[/quote]
Official? No, but I have been in retail long enough to know. Companies will sell products at a loss to get you in the store. They believe that once you are in, you will buy something else. While maybe not a fridge or a tv, they hope you will shop around and find something else. And for the most part, people do. Next time you go to BB, hang out for a while, and watch what people buy. Some will of course walk out with only the one thing they came for at a great price. But then there are people, myself included, who, once there, will look around and find something else that they want. I have been in lots looking for just a game, and walk out with a game and a few dvds as well. Again, they will do anything to get you in the store. Search around for laws being made everyday banning stores from selling merch at a loss. Its the WalMart business model. Advertise something dirt cheap, and then mark other things up to make up for the loss.
Sales are a different story though, but that is why they only last a week or so.
And, why wouldn't GS and EB pricematch? It's better to lose some cash than to lose the whole sale, isn't it?
edit: Didn't completely understand FREAK's last post at first.[/quote]
Official? No, but I have been in retail long enough to know. Companies will sell products at a loss to get you in the store. They believe that once you are in, you will buy something else. While maybe not a fridge or a tv, they hope you will shop around and find something else. And for the most part, people do. Next time you go to BB, hang out for a while, and watch what people buy. Some will of course walk out with only the one thing they came for at a great price. But then there are people, myself included, who, once there, will look around and find something else that they want. I have been in lots looking for just a game, and walk out with a game and a few dvds as well. Again, they will do anything to get you in the store. Search around for laws being made everyday banning stores from selling merch at a loss. Its the WalMart business model. Advertise something dirt cheap, and then mark other things up to make up for the loss.
Reality's Fringe
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[quote name='FREAKMIKE3']
Again, I don't know what to say about the actions in your store. I dont treat my customers that way.[/quote]
I'm not trying to question your integrity, or try to start some baseless arguement, but I have to express my wariness to believe that. From the actions of the store I work in (for now), the actions of other stores in my district, and the reports I hear all the time around here form the country; I have a hard time believeing that there's one magical region that's completely free of dubious practices. Again, I'm not attacking you, but I'm attacking the ieda that your store doesn't do such things.
Again, I don't know what to say about the actions in your store. I dont treat my customers that way.[/quote]
I'm not trying to question your integrity, or try to start some baseless arguement, but I have to express my wariness to believe that. From the actions of the store I work in (for now), the actions of other stores in my district, and the reports I hear all the time around here form the country; I have a hard time believeing that there's one magical region that's completely free of dubious practices. Again, I'm not attacking you, but I'm attacking the ieda that your store doesn't do such things.
[quote name='Hardware'][quote name='daphatty']A friend and I just got back from a disappointing trip to acquire ESPN NFL 2K5. Went went to three different stores and none of them had it yet. This was disappointing enough. (You'd think the logistics of a game release would be second nature by now but NOOOOOOOOOOOOO!) Anyway, our first stop was EB Games. I walked in and noticed a huge crowd of would-be football players huddled around the PS2 kiosk enjoying ESPN 2K5. I figured this would be a good sign so I walked right up and asked the clerk for a copy.
"Uh, sorry but our delivery hasn't arrived yet."
Great. Naturally, I asked when it would be in.
"Not sure. It should have been here by now."
No shit, I thought to myself. Just as I was finishing that thought, the employee next to him chimes in.
"Did you preorder a copy?"
"No, why?"
"Well only the people who pre-ordered get a copy today. Everyone else has to wait until tomorrow."
:shock:
I gave him the "You must be out of your goddamned mind!" look and with an obnoxious "PSHHHH" I walked out.[/quote]
You obviously are clueless when it comes to games being released. I don't work for EBGames and I don't like them much myself, but blambing them because they didn't get a shipment in yet is just retarded. On top of it, of course you should have preordered it if you wanted a copy on the launch date. I'm sick of people bitching when it's actually their own stupidity.[/quote]
Did you actually read my post? I wasn't bitching that they didn't get their shipment yet. Nor was I upset that my "lack of planning" left me high and dry (I didn't even care about the game until this weekend.) My gripe was with the stupid EB employee who basicallyed his franchise out of two sales because he opened his mouth and said the wrong thing. I could care less that they didn't have any copies. That's out of their control. What pissed me off is that he had the audacity to tell a potential customer that his money is no good. I would fire any employee for that and it sounds like you would be one of them.
On a positive note, I might be getting a free copy with Terrel Owens' autograph on it. I think I'll walk into EB and ask the smart ass how much he will give me in trade value just so I can scoff at his reply again. Well, maybe I wont but it would still be funny.
"Uh, sorry but our delivery hasn't arrived yet."
Great.
Naturally, I asked when it would be in."Not sure. It should have been here by now."
No shit, I thought to myself. Just as I was finishing that thought, the employee next to him chimes in.
"Did you preorder a copy?"
"No, why?"
"Well only the people who pre-ordered get a copy today. Everyone else has to wait until tomorrow."
:shock:
I gave him the "You must be out of your goddamned mind!" look and with an obnoxious "PSHHHH" I walked out.[/quote]
You obviously are clueless when it comes to games being released. I don't work for EBGames and I don't like them much myself, but blambing them because they didn't get a shipment in yet is just retarded. On top of it, of course you should have preordered it if you wanted a copy on the launch date. I'm sick of people bitching when it's actually their own stupidity.[/quote]
Did you actually read my post? I wasn't bitching that they didn't get their shipment yet. Nor was I upset that my "lack of planning" left me high and dry (I didn't even care about the game until this weekend.) My gripe was with the stupid EB employee who basically
ed his franchise out of two sales because he opened his mouth and said the wrong thing. I could care less that they didn't have any copies. That's out of their control. What pissed me off is that he had the audacity to tell a potential customer that his money is no good. I would fire any employee for that and it sounds like you would be one of them.On a positive note, I might be getting a free copy with Terrel Owens' autograph on it. I think I'll walk into EB and ask the smart ass how much he will give me in trade value just so I can scoff at his reply again. Well, maybe I wont but it would still be funny.
FREAKMIKE3
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Reality's Fringe: Check your PM.
[quote name='FREAKMIKE3']Official? No, but I have been in retail long enough to know. Companies will sell products at a loss to get you in the store. They believe that once you are in, you will buy something else. While maybe not a fridge or a tv, they hope you will shop around and find something else.[/quote]
Well, it worked. Last time I was at Fry's, I got the loss leaders - a 120 GB external USB drive for $100 AR, battery charger + 4 batteries for $10, and an extra 10 rechargables for 10 - but I also got a Rocky Road for 69 cents.
I only had half of it that day, though, because I really didn't need to devour the entire bar - so I guess the store did win there.
Well, it worked. Last time I was at Fry's, I got the loss leaders - a 120 GB external USB drive for $100 AR, battery charger + 4 batteries for $10, and an extra 10 rechargables for 10 - but I also got a Rocky Road for 69 cents.
I only had half of it that day, though, because I really didn't need to devour the entire bar - so I guess the store did win there.
Reality's Fringe
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[quote name='FREAKMIKE3']Reality's Fringe: Check your PM.[/quote]
I check, but I didn't see anythign from you. Would you please send again?
I check, but I didn't see anythign from you. Would you please send again?
[quote name='Skylander7']1) Stores that sell used products as new.
2) Forcing customers to pay in advance of a product if they want to recieve it on release date
3) Robbing customers of their games and reselling at often 3 times the value the customer recieved
How does EB and Gamestop not only stay in business without lawsuits, but also.. how have they not been prosecuted?[/quote]
How about not shopping there? What a freaking epiphany!
2) Forcing customers to pay in advance of a product if they want to recieve it on release date
3) Robbing customers of their games and reselling at often 3 times the value the customer recieved
How does EB and Gamestop not only stay in business without lawsuits, but also.. how have they not been prosecuted?[/quote]
How about not shopping there? What a freaking epiphany!
[quote name='FREAKMIKE3']Well, heres the catch. Say your local store knows before hand that they are getting in X amount of copies. When you come in looking for it, I tell you it arrives tomorrow, but I only have 6 more unclaimed copies left. If you reserve it, then you are golden for tomorrow. But if you blow me off, then when you come in the next day, dont expect me to have it. I should have scheduled myself to work tomorrow to see how many people get shafted out of ESPN because they didnt reserve it. Same thing happened last week for NCAA on Xbox. I dont really like it, as I do lose sales, but dont get mad at me cuz I wont sell you a copy.[/quote]
And thats when I go to my good ol Independent Game Store or Wal-mart and storm out saying "Shaq-Fu you Bee-otch" while letting a humongeous wet fart.
And thats when I go to my good ol Independent Game Store or Wal-mart and storm out saying "Shaq-Fu you Bee-otch" while letting a humongeous wet fart.
[quote name='RedvsBlue'][quote name='FREAKMIKE3']Well, heres the catch. Say your local store knows before hand that they are getting in X amount of copies. When you come in looking for it, I tell you it arrives tomorrow, but I only have 6 more unclaimed copies left. If you reserve it, then you are golden for tomorrow. But if you blow me off, then when you come in the next day, dont expect me to have it. I should have scheduled myself to work tomorrow to see how many people get shafted out of ESPN because they didnt reserve it. Same thing happened last week for NCAA on Xbox. I dont really like it, as I do lose sales, but dont get mad at me cuz I wont sell you a copy.[/quote]
Yeah and when we put $5 down on a game and then the week of release, say Target or Best Buy, has a free gift card or whatever, then we miss out on that deal or lose our $5 that we originally put down on the game. Now maybe if you guys matched offers or prices at Target or Best Buy then we could talk, but even then you won't accept my Target employee discount or the GGC for Best Buy...
Plain and simple I'd rather take a chance at having to wait for a new game than having to pay extra $$ for a game just to get it right away.
Don't tell me that they aren't going to be shipping plenty of copies for Halo 2 cause if you believe that there will be a shortage of it then I've got quite the bridge to sell you. Max Payne 2 anyone?[/quote]
I like it how they would rather lose the sale than reduce the price by a fraction. Generally they get thier games $35-$42 for thier $50 games. So not only are they losing the sale to the customer, they are losing the goodwill and they probally get the trade in of the title to that store. The upper management at EB are pure geniuses. Right up there with Enron, Tyco and the Umbrella Corporation.
Yeah and when we put $5 down on a game and then the week of release, say Target or Best Buy, has a free gift card or whatever, then we miss out on that deal or lose our $5 that we originally put down on the game. Now maybe if you guys matched offers or prices at Target or Best Buy then we could talk, but even then you won't accept my Target employee discount or the GGC for Best Buy...
Plain and simple I'd rather take a chance at having to wait for a new game than having to pay extra $$ for a game just to get it right away.
Don't tell me that they aren't going to be shipping plenty of copies for Halo 2 cause if you believe that there will be a shortage of it then I've got quite the bridge to sell you. Max Payne 2 anyone?[/quote]
I like it how they would rather lose the sale than reduce the price by a fraction. Generally they get thier games $35-$42 for thier $50 games. So not only are they losing the sale to the customer, they are losing the goodwill and they probally get the trade in of the title to that store. The upper management at EB are pure geniuses. Right up there with Enron, Tyco and the Umbrella Corporation.
[quote name='bone_matrix']FREAKMIKE3, do you have official figures to support the claim that they (CC, BB, etc.) sell games at cost or take a hit on them? If this were true, then they would drop games completely. If there is no profit in something, people don't do it. A gamer doesn't come in to buy a game and a refridgerator.
Sales are a different story though, but that is why they only last a week or so.
And, why wouldn't GS and EB pricematch? It's better to lose some cash than to lose the whole sale, isn't it?
edit: Didn't completely understand FREAK's last post at first.[/quote]
Let me preface this comment with two statements of fact:
1.) I hate uneducated teenage punks who dont know what the hell they are talking about.
2.) I am 1 class away from getting my degree in buisness finance from University of North Florida ( no its not some online, community college, or technical school); so I know what I'm talking about.
Well im sure both BB and CC have official figures for thier competitor to see and act upon. Oh and there is a thing called inventory carrying cost, where there is a cost of storing items on the shelf (and the backroom warehouse). If they kept what they didnt sell, Madden '96 on SNES would still (and rightfully so) be sitting there. Its a term called "Inventory carrying cost". Say it with me now "Inventory Carrying Cost". You got to sell what you can to make way for the new stuff. (On a side note I should have bought those Samba De Maracas" Maracas Controllers while they had them)
The correct spelling of "refridgerator" is refrigerator . And I am looking for a refrigerator and a game, because unlike you I am moving out of my mothers house and I need both. Now only if they made a refrige-a-game or a gamer-ator, now that would be great.
Sales are a different story though, but that is why they only last a week or so.
And, why wouldn't GS and EB pricematch? It's better to lose some cash than to lose the whole sale, isn't it?
edit: Didn't completely understand FREAK's last post at first.[/quote]
Let me preface this comment with two statements of fact:
1.) I hate uneducated teenage punks who dont know what the hell they are talking about.
2.) I am 1 class away from getting my degree in buisness finance from University of North Florida ( no its not some online, community college, or technical school); so I know what I'm talking about.
Well im sure both BB and CC have official figures for thier competitor to see and act upon. Oh and there is a thing called inventory carrying cost, where there is a cost of storing items on the shelf (and the backroom warehouse). If they kept what they didnt sell, Madden '96 on SNES would still (and rightfully so) be sitting there. Its a term called "Inventory carrying cost". Say it with me now "Inventory Carrying Cost". You got to sell what you can to make way for the new stuff. (On a side note I should have bought those Samba De Maracas" Maracas Controllers while they had them)
The correct spelling of "refridgerator" is refrigerator . And I am looking for a refrigerator and a game, because unlike you I am moving out of my mothers house and I need both. Now only if they made a refrige-a-game or a gamer-ator, now that would be great.
The reason the don't want or seem to restock is that they know by statistics that games sell within the first few weeks of its release date. Case in point there is no demand for Madden 96.
Well, thats the only good point you made. The plain fact is that they don't pricematch. When you grow up you should work there, I bet it would be a good match for you. And then you can give us give us a pricematch against corporate EB's wishes. That would be great.
[quote name='Duo_Maxwell']Cuz they base the figure of their 1st order around the number of preorders they get.
I don't think MK4 was "4-D"...but they have marketed games as being 4-D before (i.e. Broken Helix).
Also stores like BB do often sell at items at or below cost in the ad to get people in the store. Ever wonder why they try to sell you a guide with it or whatever? It's cuz the profit maragins are very thin. This doesn't happen as often for games as it does DVDs it comes to their release week, but games are usually placed at or below cost in a sale 3 weeks later.[/quote]
Um, no I haven't had a BB employee try to sell a guide with the game. Your BB must be employeed with EB rejects.
I don't think MK4 was "4-D"...but they have marketed games as being 4-D before (i.e. Broken Helix).
Also stores like BB do often sell at items at or below cost in the ad to get people in the store. Ever wonder why they try to sell you a guide with it or whatever? It's cuz the profit maragins are very thin. This doesn't happen as often for games as it does DVDs it comes to their release week, but games are usually placed at or below cost in a sale 3 weeks later.[/quote]
Um, no I haven't had a BB employee try to sell a guide with the game. Your BB must be employeed with EB rejects.
[quote name='eldad9'][quote name='FREAKMIKE3']Official? No, but I have been in retail long enough to know. Companies will sell products at a loss to get you in the store. They believe that once you are in, you will buy something else. While maybe not a fridge or a tv, they hope you will shop around and find something else.[/quote]
Well, it worked. Last time I was at Fry's, I got the loss leaders - a 120 GB external USB drive for $100 AR, battery charger + 4 batteries for $10, and an extra 10 rechargables for 10 - but I also got a Rocky Road for 69 cents.
I only had half of it that day, though, because I really didn't need to devour the entire bar - so I guess the store did win there.[/quote]
I always knew those batteries were a bitch to sell.
Well, it worked. Last time I was at Fry's, I got the loss leaders - a 120 GB external USB drive for $100 AR, battery charger + 4 batteries for $10, and an extra 10 rechargables for 10 - but I also got a Rocky Road for 69 cents.
I only had half of it that day, though, because I really didn't need to devour the entire bar - so I guess the store did win there.[/quote]
I always knew those batteries were a bitch to sell.
Moray
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Reality's Fringe][quote name='FREAKMIKE3'] Again said:
Not a magical region, but there are stores. I'm relatively certain that the employees at my store don't do this, but I'm sure there are stores in the district that behave this way. It's a difference between stores that are based on a customer service ideal and those that aren't. There's to much emphasis on hitting numbers and not enough on the rest of the job.
Mospeada_21
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I thought by clicking on this thread, I would find something funny to read.
But wow! It's actually a full on debate. :shock:
okay, the 4-D story was funny!
But wow! It's actually a full on debate. :shock:
okay, the 4-D story was funny!
Mustang O-Line 75
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[quote name='sying']some crap about madden 96[/quote]
I loved madden 96! last madden i really played
I loved madden 96! last madden i really played
[quote name='fieldkillah']I guess I'm lucky, all the guy at my local eb are great, they know what they are talking about and dont say a bunch of BS. The only problem was the dipshit manager, but he just quit, so its the best gamestore around.[/quote]
I've dealt with my fair share of "wonderful" EB employees, but an EB Games opened up about a year and a half or so ago at a local shopping center (Heck, I'll even name it, the one at Georgesville Square in Columbus, OH), and the staff keeps current on game news, is knowledgeable, and generally quite friendly/polite with me. Yeah, they've had to push the "preorder" talk to me once or twice, but they don't flat-out lie about having extra copies past the preorder amount or not, at least to my experience.
I was amazed to be picking up a game one day and overheard them talking about Snake Rattle and Roll for the NES. That kind of clinched it for me, "Ah, people who actually know what they're talking about..." Quite refreshing.
[quote name='bmulligan']you can get your original $5 back from Gamestop or EB if you decide not to buy the game from them.[/quote]
You can also transfer it to other games... you can preorder one game to get the preorder bonus, and then transfer it to a different game you want. I did this once, unintentionally, because I preordered Crystal Chronicles, got the GCN-to-GBA Link Cable, then heard the reviews about how poor the Single Player mode was (which was mainly what I'd be getting it for), so I switched it to... Ninja Gaiden, I believe. Obviously, they didn't ask for the Link Cable back. I doubt you could switch to a second game with a preorder bonus and get that as well, or do it too often, but he's right in that you've not lost that prepayment if you change your mind.
I've dealt with my fair share of "wonderful" EB employees, but an EB Games opened up about a year and a half or so ago at a local shopping center (Heck, I'll even name it, the one at Georgesville Square in Columbus, OH), and the staff keeps current on game news, is knowledgeable, and generally quite friendly/polite with me. Yeah, they've had to push the "preorder" talk to me once or twice, but they don't flat-out lie about having extra copies past the preorder amount or not, at least to my experience.
I was amazed to be picking up a game one day and overheard them talking about Snake Rattle and Roll for the NES. That kind of clinched it for me, "Ah, people who actually know what they're talking about..." Quite refreshing.
[quote name='bmulligan']you can get your original $5 back from Gamestop or EB if you decide not to buy the game from them.[/quote]
You can also transfer it to other games... you can preorder one game to get the preorder bonus, and then transfer it to a different game you want. I did this once, unintentionally, because I preordered Crystal Chronicles, got the GCN-to-GBA Link Cable, then heard the reviews about how poor the Single Player mode was (which was mainly what I'd be getting it for), so I switched it to... Ninja Gaiden, I believe. Obviously, they didn't ask for the Link Cable back. I doubt you could switch to a second game with a preorder bonus and get that as well, or do it too often, but he's right in that you've not lost that prepayment if you change your mind.
[quote name='bone_matrix']FREAKMIKE3, do you have official figures to support the claim that they (CC, BB, etc.) sell games at cost or take a hit on them? If this were true, then they would drop games completely. If there is no profit in something, people don't do it. A gamer doesn't come in to buy a game and a refridgerator.
[/quote]
I know it's already been addressed, but seriously, people, it's called a Loss Leader.
http://www.fact-index.com/l/lo/loss_leader.html
Even if you don't buy a fridge, the mere act of going to that store imprints BB as a place to buy electronics in your mind.
[/quote]
I know it's already been addressed, but seriously, people, it's called a Loss Leader.
http://www.fact-index.com/l/lo/loss_leader.html
Even if you don't buy a fridge, the mere act of going to that store imprints BB as a place to buy electronics in your mind.
[quote name='Rodimus Donut']I was flipping through a magizine while purchasing a game near closing time at EB. I was with my Girlfriend at the time and noticed some N-Gage ad in the magizine. The conversation went something like this.
Me: Ha, N-Gage who would buy that. (I was talking to my GF)
EB: What!!!!
Me:....... (I didn't want to start an arguement)
EB: What were you taling about?!
Me: N-Gage, it sucks.
EB: No!
Me: If you say so. (As I set down the magizine, grabed my game and left silently with my GF)[/quote]
Sounds like somebody used his employee discount on an N-Gage at launch :lol:
Me: Ha, N-Gage who would buy that. (I was talking to my GF)
EB: What!!!!
Me:....... (I didn't want to start an arguement)
EB: What were you taling about?!
Me: N-Gage, it sucks.
EB: No!
Me: If you say so. (As I set down the magizine, grabed my game and left silently with my GF)[/quote]
Sounds like somebody used his employee discount on an N-Gage at launch :lol:
I've gotten what you guys call *gutted* before, when I bought new, but never a used product. (get over it guys) This has been griped about since they DID take back games just because you didn't like them. Exactly what did you expect them to do then?
I like the crack of a new game case as much as everybody else, but if it's the last few, so what. I'd guess it plays the same.
It's a convience thing, if you want to buy it at Walmart, go buy it at Walmart release day. If they are sold out....sucks you didn't put down 5 measley bucks.
I have the same outlook when I take a game I consider decent, but they only offer me a few bucks for it. My choice? Don't trade it in to them.
How do they stay in business? Easy.....a large bit of the population doesn't suck the couch up their a## about some of this stuff.
mariomarino
CAGiversary!
And thats when I go to my good ol Independent Game Store or Wal-mart and storm out saying "Shaq-Fu you Bee-otch" while letting a humongeous wet fart.[/quote]
This has got to be the funniest thing I have ever read in a forum. Actually I have an EB Games story.
I traded in 15 Gamecube and Ps2 games and ended up getting $70 store credit. So my 5 yr old son and I pick up a used copy of Mario Party 4 and Mario Golf. We go to check out and they are pushing Spiderman2 down my throat. I really dont want it, but if I pre-order it would increase the trade in value of some of my old games. Then if I did something else I could get a subscription to GMR ...blah blah blah. Needless to say 2 hours later, I had a preorder for Spiderman 2, GMR magazine subscription, some kind of credit card thing, 4 lbs. of literature and a new best friend name Kevin who is Jr. assistant night manager at EB Games.
Point of the story is , I dont freakin like spiderman.
This has got to be the funniest thing I have ever read in a forum. Actually I have an EB Games story.
I traded in 15 Gamecube and Ps2 games and ended up getting $70 store credit. So my 5 yr old son and I pick up a used copy of Mario Party 4 and Mario Golf. We go to check out and they are pushing Spiderman2 down my throat. I really dont want it, but if I pre-order it would increase the trade in value of some of my old games. Then if I did something else I could get a subscription to GMR ...blah blah blah. Needless to say 2 hours later, I had a preorder for Spiderman 2, GMR magazine subscription, some kind of credit card thing, 4 lbs. of literature and a new best friend name Kevin who is Jr. assistant night manager at EB Games.
Point of the story is , I dont freakin like spiderman.
ok first off i work for a gamestop and the reason we have to gut some games is because the game companies are to cheap to send us displays for there games i mean how else do you expect us to display all the games we keep in stock leaving them out on the floor live i mean come on i hate the fact we do it to but its the only way.second bout the reserve things yea with certain games the reserves only thing is true i can say for my store with games like halo 2 and gta san adreas we will only be getting enough for our first shipment we are past the 300 mark on reserves for each title and we will probably open up at midnight for people to get it earlier.and from a person who worked almost a whole day cause of gta vice city i am positive we will only get enough for reserves the first few days now for other games yea u really dont have to but the cool thing is u do get freebies like right now we are giving a free street fighter collection shirt with the reserves for that which aint bad.plus does it really hurt to put money towards something u know ur gonna buy anyways ur not paying extra for it i just want to know what you guys think
oh and oh yea i hate having to offer the subsriptions also so if u get offered it its because if we dont push it we can lose our jobs so trust us we dont like it to as employees but we got bills to pay and hobbies to upkeep
oh and oh yea i hate having to offer the subsriptions also so if u get offered it its because if we dont push it we can lose our jobs so trust us we dont like it to as employees but we got bills to pay and hobbies to upkeep
Reality's Fringe
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Don't worry man, I (we've) been through the employees' side of things. I don't have to worry about that anymore though.
Reality's Fringe
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It's tragic, I know. Hopefully I can get over it 8)
lionheart4life
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I had my first ever stupid comment adventure last night at EB. Up until now they've been pretty harmless, never trying to push products. I went in to trade two $5 circuit city games that I got and didn't really like to get NFL2K5. The guy was cool on the phone, even looked up which games would be excluded to make sure these two weren't. I get there, trade them in, one was Munch's Oddysee, which I got in case one of my friends with an XBox wanted one, but none did. I ask for the game, and seeing that I trade an XBox game in, he asks if I want 2K5 for that system. I tell him I don't have an Xbox, but he still tries to push the game for it. Then he tells me that in the next month I might as well put my PS2 in the closet because it doesn't even compare with whats coming out for the 'box. He tells me how the PS2 is obsolete, blah blah. I didn't even say anything just signed my copy of the trade in form and left, while my friend was standing there laughing the whole time.
mariomarino
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Finanlly an EB customer gets over.
Heres my tale.....Last night the five year old and myself go to EBgames to trade in 5 games. (Fairly Odd Parents PS2, Godzilla: Monster Melee GC, Mario Sunshine GC, Mario Party 4 GC, Spyro the Dragon GC) Granted they are all fairly old games and most even budget priced so I was expecting to get the standard 2 - 3 dollars each, maybe a little more for Mario Party 4. So we get there and as usual there is one guy working and 10 - 15 customers, and I hand him my games. He asks me what I want to trade towards and I say a used copy of Mario Party 5. Of course he doesnt have a used copy but I can put my $38.07 towards his one and only new copy. Noticing the impatience of my son I say ok. Well by agreeing to this transaction must have pleased the EB gods because it unlocked some sort of mysterious code that added 3 dollars to each of my trade in games. This confounds the employee to no end. He then calls 2 other EB games in the area and asks, what probably is the only employee working at that store, what the code means. Of course no one knows. I'm thinking I just hit the shaq-fuing EBgames Lottery, and this guy is raining on my parade. You wouldn't think the extra $15 would bring down such an empire. The guy is looking at me like I did something wrong. So after everything settles down, my games are now worth $53. So I get the Mario Party 5 and I still have $3.01 left, which for some reason can't be carried over into an account or just left there unwanted. So I have to use towards a Pre-order. so I throw down 2 bucks and now have $5 towards Paper Mario 2. Is it company policy not to let a customer leave the store without getting at least a dollar out you? Man I wish Bestbuy took trade ins.
Heres my tale.....Last night the five year old and myself go to EBgames to trade in 5 games. (Fairly Odd Parents PS2, Godzilla: Monster Melee GC, Mario Sunshine GC, Mario Party 4 GC, Spyro the Dragon GC) Granted they are all fairly old games and most even budget priced so I was expecting to get the standard 2 - 3 dollars each, maybe a little more for Mario Party 4. So we get there and as usual there is one guy working and 10 - 15 customers, and I hand him my games. He asks me what I want to trade towards and I say a used copy of Mario Party 5. Of course he doesnt have a used copy but I can put my $38.07 towards his one and only new copy. Noticing the impatience of my son I say ok. Well by agreeing to this transaction must have pleased the EB gods because it unlocked some sort of mysterious code that added 3 dollars to each of my trade in games. This confounds the employee to no end. He then calls 2 other EB games in the area and asks, what probably is the only employee working at that store, what the code means. Of course no one knows. I'm thinking I just hit the shaq-fuing EBgames Lottery, and this guy is raining on my parade. You wouldn't think the extra $15 would bring down such an empire. The guy is looking at me like I did something wrong. So after everything settles down, my games are now worth $53. So I get the Mario Party 5 and I still have $3.01 left, which for some reason can't be carried over into an account or just left there unwanted. So I have to use towards a Pre-order. so I throw down 2 bucks and now have $5 towards Paper Mario 2. Is it company policy not to let a customer leave the store without getting at least a dollar out you? Man I wish Bestbuy took trade ins.
mariomarino
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[quote name='PsyClerk']If you have credit left, they normally apply that to a gift card.[/quote]
This was not the impression I got from the employee. Granted $3.01 was probably not enough to worry about putting on a gift card. I would have been content on just calling it an even swap. But, it was implied the transaction wouldn't go through unless there was a zero credit balance.
This was not the impression I got from the employee. Granted $3.01 was probably not enough to worry about putting on a gift card. I would have been content on just calling it an even swap. But, it was implied the transaction wouldn't go through unless there was a zero credit balance.
[quote name='"mariomarino"'] Is it company policy not to let a customer leave the store without getting at least a dollar out you? Man I wish Bestbuy took trade ins.[/quote]
No EB workers are mostly dumb and thier corporate office is always finding ways to give you the minimum amount. Not saying thats bad, its buisness, but we have a duty to go somewhere else that gives us more.
DOWN WITH EB
No EB workers are mostly dumb and thier corporate office is always finding ways to give you the minimum amount. Not saying thats bad, its buisness, but we have a duty to go somewhere else that gives us more.
DOWN WITH EB
Wow, don't come into my store for a game you didn't pre-order, I will flat out deny you if you are a regular. Case in point, Tales of Symphonia. We had 3 people pre-order, and had 15 people call the day before (because dumbasses always think that the SHIP dates must mean we get them) asking for it. Tales arrives, 5 friggin copies. I sell all 3 to pre-orders, and hold the other two in the back for people I feel are worthy. Then throughout the day people wander in asking for it, and I say "Sorry, didn't pre-order, were sold out".
Is that wrong? To me its not. Its called LEARNING. To people who put $5 down, it guaranteed for me to get 5 copies, where I would only get MAYBE 1 on release date. Why should I allow others who didn't pre-order the privlage of getting a game the day it comes out. Dosn't seem fair.
BTW, I do this for all major releases. When NCAA came out, I ONLY sold Pre-orders before and on release date. The day after, I put them out, and they were all sold that day (hence my store not loosing a single dime).
OH! I always kep a big stack right next to the register as well so the customers who didn't pre-order can see them and be like "Sell me one from there..." which I reply "Sorry, those are for people who put $5 down to guarantee there copy, oh and they also get a free shirt". SLAM!
Is that wrong? To me its not. Its called LEARNING. To people who put $5 down, it guaranteed for me to get 5 copies, where I would only get MAYBE 1 on release date. Why should I allow others who didn't pre-order the privlage of getting a game the day it comes out. Dosn't seem fair.
BTW, I do this for all major releases. When NCAA came out, I ONLY sold Pre-orders before and on release date. The day after, I put them out, and they were all sold that day (hence my store not loosing a single dime).
OH! I always kep a big stack right next to the register as well so the customers who didn't pre-order can see them and be like "Sell me one from there..." which I reply "Sorry, those are for people who put $5 down to guarantee there copy, oh and they also get a free shirt". SLAM!
Mustang O-Line 75
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[quote name='gizmogc']Wow, don't come into my store for a game you didn't pre-order, I will flat out deny you if you are a regular. Case in point, Tales of Symphonia. We had 3 people pre-order, and had 15 people call the day before (because dumbasses always think that the SHIP dates must mean we get them) asking for it. Tales arrives, 5 friggin copies. I sell all 3 to pre-orders, and hold the other two in the back for people I feel are worthy. Then throughout the day people wander in asking for it, and I say "Sorry, didn't pre-order, were sold out".
Is that wrong? To me its not. Its called LEARNING. To people who put $5 down, it guaranteed for me to get 5 copies, where I would only get MAYBE 1 on release date. Why should I allow others who didn't pre-order the privlage of getting a game the day it comes out. Dosn't seem fair.
BTW, I do this for all major releases. When NCAA came out, I ONLY sold Pre-orders before and on release date. The day after, I put them out, and they were all sold that day (hence my store not loosing a single dime).
OH! I always kep a big stack right next to the register as well so the customers who didn't pre-order can see them and be like "Sell me one from there..." which I reply "Sorry, those are for people who put $5 down to guarantee there copy, oh and they also get a free shirt". SLAM![/quote]
that sir, is very silly
I like to make up my mind on the spot about a game, that's why I won't ever preorder a game
this is why gamestores are the places where I go to buy games last
People make up their own mind about company policies and decide that they can choose who gets to buy the game
Well, I sure am glad that I don't have a gamecrazy around here, because I would hate to go into a store where you worked
Is that wrong? To me its not. Its called LEARNING. To people who put $5 down, it guaranteed for me to get 5 copies, where I would only get MAYBE 1 on release date. Why should I allow others who didn't pre-order the privlage of getting a game the day it comes out. Dosn't seem fair.
BTW, I do this for all major releases. When NCAA came out, I ONLY sold Pre-orders before and on release date. The day after, I put them out, and they were all sold that day (hence my store not loosing a single dime).
OH! I always kep a big stack right next to the register as well so the customers who didn't pre-order can see them and be like "Sell me one from there..." which I reply "Sorry, those are for people who put $5 down to guarantee there copy, oh and they also get a free shirt". SLAM![/quote]
that sir, is very silly
I like to make up my mind on the spot about a game, that's why I won't ever preorder a game
this is why gamestores are the places where I go to buy games last
People make up their own mind about company policies and decide that they can choose who gets to buy the game
Well, I sure am glad that I don't have a gamecrazy around here, because I would hate to go into a store where you worked
bread's done