So I went to my local Sears in Springfield MO, and i picked up my PS3 Warriors of rock guitar bundle to have the guy in electronics price match. I walked over to this gentleman and said.. "hey you guys price match right?" and he shot me down instantly and didn't even try. Stating that Sears doesn't price match videogames, hardware and especially not items on closeout. He pointed to the sticker on my game and it was 29.99. I of course being stupid and not checking the policy before I left took it for gospel.. but not before expressing my displeasure that people all over the US are able to price match these and I see them posting about it online. He refused and I left pissed.
I get home and get on the sears site and find this:
Exclusions
Sears will not price match competitors’ items that are limited in quantity, offered for sale for less than six hours during a day, or offered for sale during Thanksgiving, the day after Thanksgiving, the weekend after Thanksgiving, and the Monday after Thanksgiving. Sears will not price match competitors’ or our websites bonus or free offers, special offers, bundled offers, rebates, financing offers, coupons, clearance or closeout prices, or prices on used, damaged, returned, open box or display merchandise. Sears will not price match services. Sears will not match typographical errors or competitors’ prices that result from a price match. Photo copies of advertisements or receipts will not be accepted as verification of competitor pricing.
This is the exception list to the policy and it clearly states they don't pricematch competitor closeouts not their own store closeouts. I looked at the toysrus and it says nothing about closeout. So I crafted myself a nice letter on the sears website stating policy and the store etc... and that the sale would most likely be over and my local toysrus would probably be out of stock by the time they replied but that I was pissed.
I dunno if anything will get done from this, but hey it was worth a shot.
Rob