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slickkill77

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http://www.liongames.com/default.cfm
(Homepage)

http://www.liongames.com/default.cfm/page/faq/
(LionGames.com FAQ)

http://www.cheapassgamer.com/forums/showthread.php?t=137095
(Old Thread)

http://www.liongames.com/preorder-august07.cfm
(New August Deals: Ace Combat 6, Guitar Hero 3 Bundle, Guitar Hero 3 Game, Super Mario Galaxy


FAQ

EMAIL EMAIL EMAIL!!!!! If you want to change anything or ask a question PLEASE EMAIL TONY.
[email protected]
[email protected]

0) How fast is the shipping?
He sends out via usps or ups. First class mail-$5. Usually arrives in three days, sometimes more. Priority mail- $6.50. Usually arrives in 2 days, sometimes three. UPS-$8. I honestly dont know how long this one takes
If you buy two games that get shipped together he automatically upgrade to priority.


1) When will games like GTA 4 and Halo 3 ship out?
Both of those games will ship on or one day before street date because they are street dated titles which means I(Tony) should have mine at least one day early. I would pay for priority mail. It is fairly quick. As fast as two day cross country sometimes.

2) When I trade in games to lower the price, will I get the trade in credit as well?
Yes. Not only do you get the trade in credit, you will also get the lower price depending on the number of trades(Limit three per game to lower the price). Games must be worth at least $10 trade in credit. Basically, you get the lowered price and store credit

3) Is this site reputable?
Yes. There have been two threads each reaching 30+ pages and many people have bought used and new games from him. Everyone has been happy with their purchases. If something does go wrong, you can email Tony and he will help you to make your purchase better.

4) How are these considered deals if the shipping is $5
Ok. First there is NO tax. That saves you about $4. Then if you trade in games towards your purchase it will lower the price $5 more(if they are worth $10). Used games are about $20 below EB/GS for newer games. So at $5 saveings per game if you bought 5 games a year thats at least $30 savings


5) Where does Tony ship from?

Lion Games
120 Willow Street
Winsted, CT 06098

Phone: 860-738-4336

Email: [email protected]

6) How can liongames.com make money with such low prices?
Instead of advertising, Tony is offering lowered prices and excellent customer service in hopes that you will come back and tell others via forum or word of mouth. He mainly makes money on used games and he has an actual store in CT to further bring in money

7) Who are you? I've never heard of LionGames.com

LionGames.com is a subsidiary of Age of Video II located in Torrington and Winsted Conn. The addresses are as follows:

Age of Video II
1151 Main Street
Torrington, CT 06790
860-496-1798

Age of Video II
120 Willow Street
Winsted, CT 06098
860-738-4336

We have been running Age of Video II in Torrington from 1987-present and our Winsted store 1991-present. As you can see we are no strangers to the retail environment.

8) I have purchased game(s) and sold game(s) on the same invoice. What happens now?
Since the game(s) you sold us reduced the total of your invoice, we cannot send you your game(s) until we received the game(s) you sold to us. Mail your games as quickly as possible to.

Lion Games
120 Willow street
Winsted CT
06098

9) I want to buy a game(s) and sell you a game(s) and I want the game(s) I buy right away.
In this case do 2 separate invoices. One for the purchases and one for the game(s) you are selling us. This way we don’t have to wait for your games to get to us before we send you the one you purchased.

10) Am I allowed to trade in so many games that Lion Games will owe me money?
Sure!!! You can even just sell us games without buying one yourself. If you want to sell us more then 10 games, shoot us an email first.

11) Will I be guaranteed the price Lion Games quoted me for my game?
As long as you represent the game condition that you are selling us accurately, we guarantee the price we quoted you on our website. Lion Games noticed some of our competitors have reserved their right to reduce the game(s) after they’ve received the game(s), if they feel the market has changed. We don’t do that. We also don’t put bogus prices on our website. We take a straight forward no nonsense approach to doing business. The only other thing we ask is for you to mail your game(s) to us within 5 business days.

12) An example of a trade-in scenario:

Metroid Prime is $34.99 with 2 trade-ins

Trade in Shadowrun for $25 and Fantastic 4 for $15 would give you $40 credit.

MP is $34.99 (with 2 trades) + $6.50 USPS priority - $40 credit would leave you with a balance due of $1.49.

13)When do I pay off my balance?
Correct me if I'm wrong, but I believe it is about one month from the release date. Tony will send out an email stating when certain deals are ending and when your balance will need to be payed off

14) How do I upgrade my shipping?

If anyone wants to upgrade their shipping from first class to priority then you can just paypal me $1.50 to [email protected] Please include your invoice number in the comment section. It is $1.50 per game. Also after i make the change your invoice will still read first class but the amount that you actaully paid will be different and the amount paid for shipping is what i look at when i determine first class or priority.

Tony I hope you dont mind that I took some answers and question from your site
__________________
 
[quote name='spartan789']I think he's sending it out today, which is release date...If I understood him correctly.[/quote]

Ahh, ok. Tony, if you're reading, could you clarify? I know you technically said tomorrow today, but the fact that it was late last night makes me wonder.
 
He meant today man, he had said it many times before, I just want to ask though. I bought the cheapest delivery and I live in California, around when should I recieve it?


Thanks
 
[quote name='R0wdi']He meant today man, he had said it many times before, I just want to ask though. I bought the cheapest delivery and I live in California, around when should I recieve it?


Thanks[/QUOTE]

Same time I should be getting mine....probably 4-6 business days via regular mail.
 
[quote name='liongames']Quick update as I dont have much time. All the bioshocks should go out tommorow. The ups should have left the ware house today. I will be stuffing envelopes from 10 am on and. I have to work out some details in order to send the automatic confirmations from the new postal service i signed up for this weekend. I probably wont have time to answer emails until tommorow evening,[/QUOTE]


So, you won't be mailing them today, Tuesday, as you said you would be earlier? Is that right? You told me earlier that I would get it Thursday since I paid for priority, but if you are not mailing them til Wednesday, then there is no way I will get it Thursday. Bummer if true. Not the end of the world, but when something this exciting comes along, you obviously want it as fast as possible.

Thanks.
 
[quote name='mrg']So, you won't be mailing them today, Tuesday, as you said you would be earlier? Is that right? You told me earlier that I would get it Thursday since I paid for priority, but if you are not mailing them til Wednesday, then there is no way I will get it Thursday. Bummer if true. Not the end of the world, but when something this exciting comes along, you obviously want it as fast as possible.

Thanks.[/quote]

I agree, stinks if shipping is being delayed a day. But a day is just a day I guess. Thanks always for the great customer service!
 
He said tomorrow last night. Today is tomorrow.

For those of you with selective reading abilities, he is shipping them now and is not answering questions until later. I suppose if you bug him enough he may be willing to answer questions today and ship tomorrow.
 
[quote name='Samstag']He said tomorrow last night. Today is tomorrow.

For those of you with selective reading abilities, he is shipping them now and is not answering questions until later. I suppose if you bug him enough he may be willing to answer questions today and ship tomorrow.[/quote]

Look at the time he said it. That's right, it's today. Therefore, tomorrow is tomorrow. Also, if he was shipping today, shouldn't it say as much already on the tracker? As of 3:00 P.M., my copy has not shipped. I'm betting he meant the 22nd.
 
[quote name='traveler']Look at the time he said it. That's right, it's today. Therefore, tomorrow is tomorrow. Also, if he was shipping today, shouldn't it say as much already on the tracker? As of 3:00 P.M., my copy has not shipped. I'm betting he meant the 22nd.[/quote]

He is shipping today, they won't show up on his site until tonight, when he takes all the orders to the post. Just relax.
 
[quote name='traveler']Look at the time he said it. That's right, it's today. Therefore, tomorrow is tomorrow. Also, if he was shipping today, shouldn't it say as much already on the tracker? As of 3:00 P.M., my copy has not shipped. I'm betting he meant the 22nd.[/quote]

I'm almost positive they are shipping today.

If you were talking to someone at 1:00 am, you more than likely wouldn't say "hey, want to come over today?", you would probably say tomorrow, just because you haven't even gone to bed yet so it feels like the same day still.
 
The thing to remember is tomorrow is tomorrow, unless today is yesterday which would make tomorrow today. Now if tomorrow is yesterday that makes yesterday today and tomorrow would go back to being tomorrow.

Can we please stop the pointless posts about when things will arrive, you'll get the game when you get it, jeez :roll:
 
[quote name='tightclaws']He is shipping today, they won't show up on his site until tonight, when he takes all the orders to the post. Just relax.[/quote]

Hey, I'm not impatient or angry or anything; I was just responding to your comment about us having "selective reading" when, in fact, if the statement is read properly, our conclusion is correct. I don't have a problem with Tony's shipping at all.
 
[quote name='traveler']Look at the time he said it. That's right, it's today. Therefore, tomorrow is tomorrow. Also, if he was shipping today, shouldn't it say as much already on the tracker? As of 3:00 P.M., my copy has not shipped. I'm betting he meant the 22nd.[/QUOTE]

I looked at the time and it says Tony posted at 10:26pm Monday night in my timezone. So that probably means he's shipping your copy on Wednesday but mine will go out today. Yay for PST!
 
[quote name='rowe']I looked at the time and it says Tony posted at 10:26pm Monday night in my timezone. So that probably means he's shipping your copy on Wednesday but mine will go out today. Yay for PST![/quote]

Yes, ofcourse, you couldn't be more right, just tell yourself whatever you feel like hearing, whatever makes you feel good inside.
 
[quote name='rowe']I looked at the time and it says Tony posted at 10:26pm Monday night in my timezone. So that probably means he's shipping your copy on Wednesday but mine will go out today. Yay for PST![/quote]

Tony lives in the EST Zone.
 
So according to your update, as long as the rest of the boxes of Bioshock come in tomorrow, they'll all be shipped out tomorrow?
 
[quote name='liongames']I update for you guys and gals. We had a major setback today because 2/3 of our shipments got lost. I am posting a link on the website so everyone can read about it. I first I thought the packages got stolen from ups but as of five minutes ago it looks like they have been found. Every piece that came in today went out. I had a very long afternoon for sure:cry:[/QUOTE]


The whole circumstance isn't your fault and i personally feel like its not a big deal if my bioshock is order doesnt get to me immediately. Hopefully things work out and most of your customers are understanding. Thanks for the update Tony. I might be in the minority but you have my business over any of the big retailers.
 
[quote name='spree4567']So according to your update, as long as the rest of the boxes of Bioshock come in tomorrow, they'll all be shipped out tomorrow?[/quote]

I get them tommorow without question they will go out tommorow!
 
[quote name='liongames']I get them tommorow without question they will go out tommorow![/QUOTE]

Excellent. I'm hopeful of getting it before I move in to school this weekend. I live in CT so it shouldn't take long for me to get it once it's shipped.

Thanks for the update.
 
[quote name='OGHowie']I assume if my order shipped it would now be updated online?

Just checked my account and mine didn't ship today. :([/quote]

That may not be true. I cannot manually update all those orders in the website. you might receive an email from the place where i bought the posted and be able to check the deleivery confrimation number
 
[quote name='liongames']I update for you guys and gals. We had a major setback today because 2/3 of our shipments got lost. I am posting a link on the website so everyone can read about it. I first I thought the packages got stolen from ups but as of five minutes ago it looks like they have been found. Every piece that came in today went out. I had a very long afternoon for sure:cry:

http://www.liongames.com/default.cfm/page/bioshock-update/[/quote]

Wow man, I had no idea that much went into your shipments. I appreciate this. To anyone thinking that they should cancel their pre-order and then find it someplace else, I encourage you to read that update. I think I can wait a little longer.
 
[quote name='liongames']I update for you guys and gals. We had a major setback today because 2/3 of our shipments got lost. I am posting a link on the website so everyone can read about it. I first I thought the packages got stolen from ups but as of five minutes ago it looks like they have been found. Every piece that came in today went out. I had a very long afternoon for sure:cry:

http://www.liongames.com/default.cfm/page/bioshock-update/[/quote]

As always thanks for the great support and updates! A day is just a day, we can all wait it out. :D
 
wow...props to you Tony for the hard work. Still hoping mine comes before Sat (g/f works all day Sat so it leaves me plenty of time to play).

seriously though, if you don't have to have it today, it's worth the wait...for the customer support alone IMO
 
[quote name='Phaethon360']Wow man, I had no idea that much went into your shipments. I appreciate this. To anyone thinking that they should cancel their pre-order and then find it someplace else, I encourage you to read that update. I think I can wait a little longer.[/quote]

Thanks Phaethon. There is a learning curve that I should be able to cut down some time with halo. I had to learn how to use the online postage and import addresses. I was on the phone with tech support and my programmer and stuff like that. It took me a long time to match up the deposits with the balances. Even the handwritten notes was about 5 hours work. The bummer was it all came together so nicely I had 5 helpers today for stuffing envelopes. If we got the games in They all would have been shipped by 2. As of 4:30 today my distrbuotr didnt give me a concrete back up plan. So i didnt know how to answer the emails or the phone calls. Then he told me they will have the back up order by thursday! Now i have my fingers crossed for tommorow!!
 
Wow, I'm torn between being angry and feeling sorry. At least Tony did the best thing he could have done in this situation by laying it all out there, as opposed to simply saying - My order didn't come in. When's the PBS viDoc gonna be made about tony's life as a smallish internet retailer? Sounds like some good material there. Does he have his grandma chained to a box of bubble mailers and tape?

Side note- I enjoy getting hand written letters, but I wouldn't place enough value on them which would justify you loosing out on sleep to do them, a signed signature is enough. Get some rest, and hire neighbor hood kids to do the envelope stuffing, as long as it's clear enough not to be screwed up.
 
[quote name='spartan789']is there any way to know whether we got in the first batch or the next tony?[/QUOTE]

Use the track from the click n ship email...


Status: Acceptance

Your item was accepted at 2:05 PM on August 21, 2007 in WINSTED, CT 06098. Information, if available, is updated every evening. Please check again later.
 
[quote name='jda1977']Use the track from the click n ship email...


Status: Acceptance

Your item was accepted at 2:05 PM on August 21, 2007 in WINSTED, CT 06098. Information, if available, is updated every evening. Please check again later.[/quote]

Guess that answers my question. Never got an email, so I guess I'm going out tomorrow. Was hoping for alphabetical since I'm near the beginning...
 
[quote name='liongames']That may not be true. I cannot manually update all those orders in the website. you might receive an email from the place where i bought the posted and be able to check the deleivery confrimation number[/QUOTE]

Just got the shipment notification.

Looking forward to the Mass Effect and GTA4 preorders I have with you too.

Thanks again Tony.
 
Just got the confirmation. Thanks Tony. Looking forward as well in getting Halo, Assasins, and several others. Awesome. Thursday can't get here soon enough.
 
If I may put in a suggestion for September's deals.

Skate.

After playing the demo I really want this game. It will probably be a game a lot of people are on the fence about, and offering it for cheap could get some sales. Just saying if this is game gets a good deal it will be the first game I buy from your site, unless I get Metroid Prime 3 from you, I haven't decided yet. :)
 
I couldn't wait and went out and bought BioShock today. I'm glad I did too since I played for 4 hour today. There aren't many games nowadays that can make me sit down and play for that long but this game is unbelievable great. Once my Liongames copy comes in, I might give it away as a a gift to a friend so they can enjoy this great game.
 
One thing i think everyone can appreciate from Liongames and specifically Tony and his family is that they are completely honest with the customers. And they also do their hardest to make sure the customer is completely satisfied. I have a feeling all my games this year will be bought through liongames most likely. They have great service, great shipping*whether or not you like it its as good as anything out there* , and theres tony who is awesome.


Keep up the great work and i hope to be a long time customer.
 
Almost everyone should have gotton a shipping confirmation. In todays case it doesnt mean the package is in the mail. I purchased the postage in advance and I anticapated the game would be in the mail by today. that is why it says it has shipped. the post office scanned the packages today so the ones that really were shipped will have an acceptence time all other will say no info is available.

I also appreciate the understanding. I look at life like a poker game. you get dealt and hand and you play it to the best of your ability. Sometimes it is nice to get nice cards but you still have to play the hand when the cards turn against you. You cant quit and toss them in.
 
Has anyone who requested UPS shipping for Bioshock received a tracking number yet? Or know when we will receive the tracking number?
 
got shipment confirmation... i cant wait to get it but i have a backlog of games to beat so i will try n get as much done in process...
 
I assume that the USPS tracking number sent in the "Shipped" email producing Electronic Shipping Info Received on the USPS site means that there is no physical package yet for that particular order?

P.S. Were the ones shipped today just based on chance, or was there some prioritization involved? I ask because I preordered it and "paid in full" back on February 21st.
 
Could someone clear this up for me real quick. So, from what I understood, Tony did ship copies today but only a few, is that right? And if that is true, how can you tell if you got your copy shipped?

Thanks
 
As I understand it, those lucky twenty dozen or so that got theirs shipped today should have a status of Acceptance on the USPS site when entering the tracking number provided in the email. Those of us that don't have that particular status, of course, would most likely have a status of Denial right now.

Buh-dum! (But seriously, the first part is how I understand it.)
 
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