Sorry if this isn't the place for this, I just feel the need to rant a bit.
I went to GameStop the other day, and decided to trade a couple of games in. I could've sold on e-Bay and got more money for them, but I didn't feel like dealing with PayPal, or shipping, I just wanted to use the money towards the new Battlefield anyway. The closest GameStop is about a good 35-40 minute drive away, so I don't get out there very often.
Well, the headache didn't come until it came time to cash out. In the end, I got my copy of Battlefield for free from store credit, and had about $50 to spare. I had to renew my Edge card due to lack of going there, and after I had done that, the guy told me I had $10 down on Modern Warfare 2 that I never picked up. When he asked me if I wanted to get move that $10 to a new game reserve or not, I just said no.
He then picked up a copy of Game Informer, and asked me if I had that issue or not already. I said no, and he proceeded to say "alright, I'll throw that in for you then."
I didn't see a problem at the time, until I left and looked at my receipt. I had found a subscription to Game Informer added for $14.99, despite not ever being asked if I wanted to subscribe or not, and I had also lost the $10 I had originally put down on Modern Warfare 2. Keeping in mind that I had went in a few months ago to get a copy of the Left 4 Dead 2 beta, the GameStop employee not only told me I had $35 worth of old game reserves from 3-4 years ago on my account, but he also put it all on an Edge card for me... so I went back in.
At first, I asked about the subscription. I didn't want it, I don't like Game Informer. The only magazines I actually really read are OXM, Nintendo Power, and Game Pro. He said that since he had already put the subscription through, there was no way for me to get my money back. I told him that I didn't want the subscription in the first place, and all he could say was, "I'm sorry man."
So, then I asked about the $10, knowing that the last time I was able to get that back. He told me that the employee who did that for me last time never should have, because the only thing I would be allowed to do is transfer that $10 to a new game reserve, or just cancel it and lose my $10. Which is apparently what happened. There's really no new games I wanted to reserve, so I just told him no on transferring it, assuming I'd get my $10 credited back. But... no. Didn't happen.
And this is why I rarely go to GameStop. It's convenient, the only other store I have nearby is Wal-Mart. I don't have any other stores nearby unless I want to drive almost an hour and a half to head out to the closest city. On the plus side though, he didn't pester me twenty-thousand times about reserving a game or buying a used game.
I went to GameStop the other day, and decided to trade a couple of games in. I could've sold on e-Bay and got more money for them, but I didn't feel like dealing with PayPal, or shipping, I just wanted to use the money towards the new Battlefield anyway. The closest GameStop is about a good 35-40 minute drive away, so I don't get out there very often.
Well, the headache didn't come until it came time to cash out. In the end, I got my copy of Battlefield for free from store credit, and had about $50 to spare. I had to renew my Edge card due to lack of going there, and after I had done that, the guy told me I had $10 down on Modern Warfare 2 that I never picked up. When he asked me if I wanted to get move that $10 to a new game reserve or not, I just said no.
He then picked up a copy of Game Informer, and asked me if I had that issue or not already. I said no, and he proceeded to say "alright, I'll throw that in for you then."
I didn't see a problem at the time, until I left and looked at my receipt. I had found a subscription to Game Informer added for $14.99, despite not ever being asked if I wanted to subscribe or not, and I had also lost the $10 I had originally put down on Modern Warfare 2. Keeping in mind that I had went in a few months ago to get a copy of the Left 4 Dead 2 beta, the GameStop employee not only told me I had $35 worth of old game reserves from 3-4 years ago on my account, but he also put it all on an Edge card for me... so I went back in.
At first, I asked about the subscription. I didn't want it, I don't like Game Informer. The only magazines I actually really read are OXM, Nintendo Power, and Game Pro. He said that since he had already put the subscription through, there was no way for me to get my money back. I told him that I didn't want the subscription in the first place, and all he could say was, "I'm sorry man."
So, then I asked about the $10, knowing that the last time I was able to get that back. He told me that the employee who did that for me last time never should have, because the only thing I would be allowed to do is transfer that $10 to a new game reserve, or just cancel it and lose my $10. Which is apparently what happened. There's really no new games I wanted to reserve, so I just told him no on transferring it, assuming I'd get my $10 credited back. But... no. Didn't happen.
And this is why I rarely go to GameStop. It's convenient, the only other store I have nearby is Wal-Mart. I don't have any other stores nearby unless I want to drive almost an hour and a half to head out to the closest city. On the plus side though, he didn't pester me twenty-thousand times about reserving a game or buying a used game.