sonderiaom
CAGiversary!
- Feedback
- 2 (100%)
I really think that I'm letting these people get to me too much sometimes.
Our phone system sucks. It's the only one in the whole company that doesn't accurately detail which department you'll get when you press it, but since my department is the last in the line of a confusing system, they always choose that. So I get all the questions that should be answered by a different department.
*RING RING*
Me: "Company city department"
Him: Hi, I saw something on your website and need to pick it up instore, it's item 666666.
Me: Sorry, but we don't do in store pickup.
Him: But the website says I need an address, can't I just input the address of the store and pick it up later?
Me: No, we don't have the ability to do that, you need a US address.
Him: You see the problem is that I'm calling from Canada and they won't ship to here.
Me: I understand that, however you'll need a US address to ship to and the werehouse won't work.
*RING RING*
Me: "Store Town Department"
Her: Hi, I was wondering if you had Twin Mattresses right now?
Me: Well, it's kinda outside my department so if you give me a minute I'll walk over there and check.
Her: Ok, that's great, I don't want to drive all the way over there and find out you don't have any.
Me: yeah, that makes sense, alright, I'm right in front of them and it looks like we have 3 left.
Her: Ok, is it possible for me to buy it over the phone and pick it up in a week?
Me: No, we can't do that.
Her: Well, Why not?
And I'm really starting to get annoyed with people asking about contrast ratios on TV's when they haven't accurately figured out specific units to measure with as well as what specific thing they're measuring. Therefore, trying to be a good salesguy, I tell people this so they don't get persuaded by the "10 million contrast ratio" and usually people listen. Today however, this exchange happened.
There's a couple looking at tv's and I walk by and they get my attention.
Me: Howdy, what kinda questions do you have?
Her: Yeah, what's the ratio on this tv?
Me: You mean the contrast ratio?
Her: Yeah.
Me: Well, I'd actually advise to ignore that number as..(he interrupts)
Him: NO! Our son always looks for that info so we need to know what that number is.
Me (still trying to stay calm at being interrupted): Unfortunately I don't know.
Him: Well why not?
Me: Well, it's not on the box.
Him: How about that tv then? *points to a different tv*
Me: No, that doesn't have it on the box either, In fact, most of these don't list that info.
Him: That one over there has it.
Me: Well, most don't, some do.
Our phone system sucks. It's the only one in the whole company that doesn't accurately detail which department you'll get when you press it, but since my department is the last in the line of a confusing system, they always choose that. So I get all the questions that should be answered by a different department.
*RING RING*
Me: "Company city department"
Him: Hi, I saw something on your website and need to pick it up instore, it's item 666666.
Me: Sorry, but we don't do in store pickup.
Him: But the website says I need an address, can't I just input the address of the store and pick it up later?
Me: No, we don't have the ability to do that, you need a US address.
Him: You see the problem is that I'm calling from Canada and they won't ship to here.
Me: I understand that, however you'll need a US address to ship to and the werehouse won't work.
*RING RING*
Me: "Store Town Department"
Her: Hi, I was wondering if you had Twin Mattresses right now?
Me: Well, it's kinda outside my department so if you give me a minute I'll walk over there and check.
Her: Ok, that's great, I don't want to drive all the way over there and find out you don't have any.
Me: yeah, that makes sense, alright, I'm right in front of them and it looks like we have 3 left.
Her: Ok, is it possible for me to buy it over the phone and pick it up in a week?
Me: No, we can't do that.
Her: Well, Why not?
And I'm really starting to get annoyed with people asking about contrast ratios on TV's when they haven't accurately figured out specific units to measure with as well as what specific thing they're measuring. Therefore, trying to be a good salesguy, I tell people this so they don't get persuaded by the "10 million contrast ratio" and usually people listen. Today however, this exchange happened.
There's a couple looking at tv's and I walk by and they get my attention.
Me: Howdy, what kinda questions do you have?
Her: Yeah, what's the ratio on this tv?
Me: You mean the contrast ratio?
Her: Yeah.
Me: Well, I'd actually advise to ignore that number as..(he interrupts)
Him: NO! Our son always looks for that info so we need to know what that number is.
Me (still trying to stay calm at being interrupted): Unfortunately I don't know.
Him: Well why not?
Me: Well, it's not on the box.
Him: How about that tv then? *points to a different tv*
Me: No, that doesn't have it on the box either, In fact, most of these don't list that info.
Him: That one over there has it.
Me: Well, most don't, some do.