[quote name='jmcc']Yes. People need to learn how to properly respect corporations.[/QUOTE]
I can't believe what I'm hearing.. give me a break, they have much more of a responsibility to their customers, employees, and shareholders than the public has to them. Sony releases a product at a high price toting features that are not completely factual (such as not working with many HDTV's); when a positive buzz comes from a website on an upcoming feature (which is what journalists in this industry should do, instead of waiting for a corporate ok), and Sony actually seeks to bring MORE negative publicity to themselves by pissing on the little guy?
I'm not a reader of Kotaku, but give me a break.. their PR reacted stupidly and arrogantly. For anybody wondering why Sony has steadily lost marketshare in all areas of their product mix, it's this arrogant company culture that has caused it. I can't believe a company this successful is making so many dumbass mistakes. Regardless of Kotaku's readership or its level of professionalism in journalism, any senior PR official should know that writing a letter to blow off a reporter migh just end up being published. Not only that, but if it were a misrepresentation in any way.. Sony would have their asses for libel.
Ultimately, a smart marketing professional would know that bad exposure (regardless of if it's a Kotaku or the Wall Street Journal) is bad exposure.. and attitudes such as that end up being a cancer to potential sales.
For those defending Sony and bashing Kotaku, or vice versa.. you cannot deny that the PS3 (and the entire company for that matter) is starting to look like a PR and marketing
ing disaster. They should be dumping millions into reviving their positive image right now, instead of only speaking out in interviews with false facts such as "PS3's are flying off the shelves."
Jesus
ing christ people... as a Sony customer, I'm
ing furious with the level of quality and general lack of concern or respect they give me and millions of other customers. That's why I'd rather get an HD-DVD player, or a better home theatre system, or play third party games on a different console. Just as an example.. Microsoft extended their warranty for a year on their consoles and generally reacts quickly when problems are discovered with their hardware. Sony.. you pay $600 for a console, and they void your short warranty if you're not using a first party HDMI cable.
This is why I hate corporate fanfare... PS3's are stacked up on shelves right now because people are exercising their right to decide how to spend their money, and the real value of a product. That's why sales for all Sony products have been in decline (or don't believe me, and go buy a laptop with a Sony battery and have it blow up in your lap).