[quote name='The Mana Knight']Overall, I'm just glad SCEA (and please don't just say Sony anyone, because Sony is Sony Pictures, Sony BMG, SCEE, SCEK, and many other divisions who actually have NOTHING to do with Qore in the U.S. and beta invites, all of this is being taken care of my SCEA/Qore. Only the SCEA division has anything to do with this (someone not getting an invite isn't SCEJ problem, since they are not taking care of this)) sent out a notice letting people know the news. I understand the logic here in a way because I pretty much guarantee that they are going to try today and after to get all subscribers into home. Those who wait until Qore comes out to get in, may or may not have gotten in, so it was good to save people from complain later if they didn't get in. This kind of reminds me of someone trying to ask a group of people whether they want to get into a basketball game when there is space available (like lets say a group of 20). Lets say 10 people later on say they want to go after the deadline to ask for tickets, well there's no guarantee there's 10 tickets left, and its more of a headache for the person coordinating since they gotta get the tickets. And once a game is sold out, it's sold out. It's like for home (although I'm using fake numbers here). Let's say around 25k people total can get in (since anything above that would exceed the server limit along with those already in), and there are 20k Qore subscribers. It could be that only 5k people subscribe or buy Qore and they get in. If around 15k sign up or buy Qore just for the beta, then there are too many people, and how will they get them in? Those 10k people who didn't get in would instantly complain for not getting in.[/quote]
After your attempt at teaching the "class" the internal structure of SONY as a company...with SONY still being the overarching entity, the least you could do is make decent argument. I understand that Home may not be ready to open the floodgates and let anybody and everybody in, but your theory on "tickets" is immediately dismissable by the fact that the email states that anyone who purchased an annual Qore subscription by 10/29 (yesterday...ie. when the email was sent out) would be guaranteed an invite. There was no tangible number attached to that at the time of the email either.
The distinction here is that SONY probably isn't ready for the massive influx of people who would spend $3 to get into Home. But people willing to spend $25 to try out the software are more than welcome. I'm not even saying this is a poor way to handle the beta (reward the people who invest the most in your product...makes sense). But they completely botched the delivery.
I know it wasn't intentional, but at least do something to appease the masses of people who "misunderstood". Have a lottery of all the people who only bought this most recent issue of Qore, and send a small group of winners an invite to Home. Just saying "There was an error in communication. Sorry." is terrible PR.
But like I said in my last post, I'm sure SONY doesn't even think that's a concern. Because in their mind, everyone is anticipating Home like a bunch of starving orphans. And no matter how long they have to wait, or how poorly the company handles the unveiling, they'll jump for joy when they finally get a chance to come inside.