I got an email from bestbuy last night about this. I had preorded the ce edition.
Thank you for your Splinter Cell: Conviction Collector's Edition (sku 9708194) pre-order on BestBuy.com.
This collector's edition comes with a USB flash card containing bonus content. Unfortunately, the vendor has informed us that the USB flash card may be defective. As a result, the retail price for this item will be reduced from $79.99 to $59.99, which is the price for the standard edition version of the video game.
If you receive a defective USB flash card you are still able to get the art and videos online. Please go here for further details.
As you have pre-ordered this item at $79.99, you will receive a $20.00 refund plus applicable taxes in which the method of payment used for this order will be credited. You will receive an e-mail confirming the credit once it has been applied. The credit should appear on your statement within your current or next billing cycle. Please contact your credit card company with any questions regarding your credit after it has been applied.
If you used a Best Buy gift card for this order and no longer have it, please call us toll-free at 1-888-BEST BUY (1-888-237-8289) and we will send you a replacement.
Please note that the additional bonus items included in the collector's edition, specifically two exclusive in-game content items, a game art book, two collectibles decals, and a digital comic book, are still included and are not defective.
We apologize for any inconvenience this may have caused.
Thank you for shopping at BestBuy.com,
The Customer Care Team