I feel bad for Gamestop. Their online store sucks, no doubt about that. Almost all of their used, resurfaced games give me issues and I need to return them, but they always hook me up with some sort of coupon to compensate, which is cool. But their B&M stores aren't all that bad, IMO. They don't have amazing deals, but I never have a problem with the discs, I love their 7-day return policy on used games (I have bought some turds before and was happy to return them), and they generally have every game I need where other B&M stores usually only have a limited selection (anyone else go to 4 Kmarts for Yakuza 3 and come up empty handed?). If they had some better deals, and their online merchandise wasn't total shit, I think they'd fare better around these parts.