GrimNecroWizard
CAGiversary!
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Was about to pay $170 for a stereo installed from CC but got it from another site and have to install it my self and will have no idea how to do it haha. But
Circuit City.

__________________For many years I have been dissatisfied with Circuit City. Recently, when I visit the store on a new release day, I am often unable to locate the new release because the employees have not unpacked the boxes. If I cannot find the DVD or video game I am looking for, I search for an employee who often avoids helping me or finally pulls out the DVD or video game from a box behind the counter. This should not happen.
To checkout, I must now visit customer service, even though there are plenty of cash registers. I know that the clerks used to ring up my purchase there, but they no long seem to be allowed to do this. At customer service, the checkout process is excruciatingly slow--especially for someone who is only purchasing one item. I could understand a slow checkout for a big ticket item, but it should not take more than ten to fifteen minutes to ring up my DVD or video game. I know from experience that checkout at Target and Best Buy that their checkout process is quite efficient. As to any free gift with purchase advertised in your ad, most often than not your employees attempt to argue with me that I am wrong. At this point, I must produce your ad to show them that I am correct.
To give you an example of my latest experience at Circuit City, I went in to purchase a portable DVD player. I selected a DVD player but was told by one of your clerks that they no longer had that DVD player in stock. Nonetheless, your employee told me that there was another Circuit City nearby that had it stock, so I agreed to purchase it. I asked her to confirm that the player was in fact in stock at the other Circuit City and she said I had nothing to worry about. Nonetheless, the next day (after driving for 45 minutes one-way), I found out that the other Circuit City DID NOT have the DVD portable player in stock. I had to get a refund on both the portable DVD player and the service plan. That day, Best Buy got my business.
The highlights of any given visit to Circuit City include not being able to locate the item I'm seeking, poor customer service, and a painfully slow checkout. Thus, I made the choice a few months back to stop shopping at Circuit City because I was left feeling like your company was trying to discourage my business. So if Circuit City offered a lower price in their ad on any given week, I took my ad to Best Buy or Wal-Mart because any one of these stores would match the price, offer better customer service, and a faster checkout.
Within the last few months, I've followed the forums on DVDtalk.com and CheapAssGamer.com. I appreciated the posts that listed the comparison prices of different retailers. Because of these posts, I decided to return to Circuit City—in fact, I made more purchases at Circuit City than I ever had in the past (only because I realized through the ads that Circuit City often offered the best prices). While none of my previous problems with CircuitCity had been resolved, I continued to tough it out and keep shopping there. Within the last few months, I have purchased a 1080p DLP Television, several video games, several blu-rays, among other things from Circuit City.
However, as a consumer I have a choice to make: I could spend the exact same amount of money on these items at Best Buy, Target, or CircuitCity because no one company offers a lower price than the others. T hanks to Circuit City's decision to instigate a legal matter against DVDtalk.com, CheapAssGamer.com, and especially against the user named Speedy1961 about posting the ads ahead of time, I will no longer purchase any items from Circuit City and will encourage all family members and friends to do the same.
Due to the fact that Circuit City has shut down people who shared the ad ahead of time and for all of the other factors listed above, I feel like I can no longer give you my business. The poster in question did you a favor by driving business to your store. Having knowledge of your prices ahead of time helped me make an informed decision about how to budget my entertainment purchases. I'll still have that knowledge from the Sunday ads, but Circuit City will no longer gert my business because of their attack on DVDtalk.com, CheapAssGamer.com and Speedy1961. If the ads will no longer be allowed to be posted ahead of time, I will not continue to shop at your store.
Best,
[Your name]