The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Don't know if it's a glitch or what but some vita games are on sale for $3.99 and $5.99 (out of stock however). So keep an eye out for it just in case it comes back in stock.
Touch my Katamari $3.99
Shinobido 2 $3.99
F1 2011 $5.99
 
Battlefield: Bad Company Gold Edition was in my cart for $2.96 until I went to check out, when it shot up to $13.67.

That's some bullshit.
 
[quote name='Blade']Battlefield: Bad Company Gold Edition was in my cart for $2.96 until I went to check out, when it shot up to $13.67.

That's some bullshit.[/QUOTE]

Heh, I was just about to say the same about some of the items I had in my cart; I wasn't quite sure if I wanted them yet and was browsing for other stuff. Guess GoHastings made up my mind for me.
 
[quote name='Blade']Battlefield: Bad Company Gold Edition was in my cart for $2.96 until I went to check out, when it shot up to $13.67.

That's some bullshit.[/QUOTE]

It looks like you may have been caught right after their system did price updates, which for used things are usually based on their algorithms on Amazon. You can see here that they've priced themselves right below the next available "Very Good" copy: http://www.amazon.com/gp/offer-listing/B0012FJX96/ref=dp_olp_used?ie=UTF8&condition=used

Sucks on the timing of all of that.
 
And here's another one. I was deciding whether or not to order more copies of this for resale, but as I tried to add them to my cart they unexpectedly ran out of stock...

Mass Effect 3 N7 Collector's Edition - NEW - $11.99

Anyway, I'll let you guys know if they honor the one copy I ordered.
 
[quote name='kodave']It looks like you may have been caught right after their system did price updates, which for used things are usually based on their algorithms on Amazon. You can see here that they've priced themselves right below the next available "Very Good" copy: http://www.amazon.com/gp/offer-listing/B0012FJX96/ref=dp_olp_used?ie=UTF8&condition=used

Sucks on the timing of all of that.[/QUOTE]

That doesn't always seem to be the best explanation for the price changes. Some of the games that were in my cart all jumped up around $2 a short while after the free shipping promo started, but their prices haven't changed on Amazon at all.

Example: Final Fantasy XIII on 360 was around $6.96 when it was first in my cart, then jumped to $8.59 a few minutes after the promo started. It's still $6.96 (plus the usual $3.99 shipping, of course) on Amazon.

I'm not upset about it (nothing I'm dying to buy), but it seems like some items shift upwards to offset part of the savings you get from promos like this.
 
Out of stock. Out of stock. Out of stock. This is extremely annoying.

If something is out of stock how about just making it where it doesn't show up? Or at least add a god damn filter so we can click in stock items only. Ugh.
 
Is assassin creed brotherhood worth $10.32 for used? I want to pick it up, but I am afraid it is out of stock next time although it has 30% off deal.
 
Looks like all the games that qualify for the buy one get one 40% off sale are full blown retail prices from 2010. :(

The prices are bad and GoHastings should feel bad. There's just no justification for it... poor excuses, maybe... but not justification. Games are ABOVE new MSRP here when the same thing is $15-$20 on Amazon.
 
[quote name='Deserter Goose']That doesn't always seem to be the best explanation for the price changes. Some of the games that were in my cart all jumped up around $2 a short while after the free shipping promo started, but their prices haven't changed on Amazon at all.

Example: Final Fantasy XIII on 360 was around $6.96 when it was first in my cart, then jumped to $8.59 a few minutes after the promo started. It's still $6.96 (plus the usual $3.99 shipping, of course) on Amazon.

I'm not upset about it (nothing I'm dying to buy), but it seems like some items shift upwards to offset part of the savings you get from promos like this.[/QUOTE]

That's one example. Do you have more examples of games being priced approximately $2 higher suddenly when compared with the Amazon price that makes this an actual pattern rather than an outlying anomaly? Because nothing gaming related - new and used - on my wish list has changed in price, so this wouldn't be an "across the board" type deception. (And the Amazon price isn't exactly the same as the Hastings price, but they're almost always in the same dollar range with usually just spare change being the difference.)

Does it sound sensible that Hastings would actually take the time to have an employee go through and pick certain games to raise the prices on? Why something like FFXIII of all things? Or did they run some kind of command to raise prices on the top X number of best selling games? I'm not saying they didn't or its impossible, it just seems very unlikely they took the time and effort to go through the effort of price raising to offset a promotion's discount, especially for a one day promotion.

And I don't mean to come off as attacking you, especially since you're just trying to figure out the meaning behind what you see as opposed to people that come in bitching and moaning about price raising scams and whatnot. But every time some other yahoo comes into the thread claiming price raising during sales, there is never any real evidence of it - its just someone mad that the game they wanted rose in price due to the change in current market pricing and that change in price coincidentally happened at the start of a sale. The better evidenced incidents of Hastings raising prices for/during a sale have been OBVIOUS and they were easily spotted and called out on. And off the top of my head I can only think of a couple of those incidents over the past few years. And the last of those two incidents, Hastings claimed it was an error and not intentional and I believe they went and fixed it.
 
[quote name='kodave'][/QUOTE]

Woah, I got a large reply for that one. It looks like all of the GoHastings games that didn't change on Amazon actually did change to match their site's prices since I last replied, so there goes my idea, anyway. Looks like the idea that they match Amazon according to condition works for at least FFXIII, too, because now it's sitting right under another 'Very Good' game.

Like I was saying as well, not everything jumped in price (just, conveniently enough for me, three things I was thinking about buying - I have good luck like that). I love GoHastings, just usually not for games thanks to the $2.xx shipping and the fact that I tend to go for the lowest priced games (which means shipping sometimes costs more than the contents of my cart).

Anyway, grabbed FFIV Complete for ~$5 (well, hopefully - it's now showing out of stock, although my order hasn't been cancelled so far) and a Rock Band Track pack for ~$3. Hoping I get lucky and get one with another export code like last time.
 
I don't see what's so appealing about free shipping. When we regularly get sales ranging from 25%-40% off, I find this deal very unattractive. I guess it's decent if you're buying a lot of games, which I usually don't, but still.
 
[quote name='Tsel']I don't see what's so appealing about free shipping. When we regularly get sales ranging from 25%-40% off, I find this deal very unattractive. I guess it's decent if you're buying a lot of games, which I usually don't, but still.[/QUOTE]

Believe me, it was a much better deal before they raised the base prices. The last time I bought movies from them with a free shipping promo, all of the movies were $0.90 or less. Last time I bought games from a similar promo, the games were all around $2. Now it's a default $1.49 for movies and $2.96 for games, which lessens the price ratio of a free shipping offer. I've never traded anything in, but I imagine they don't give much in the first place. It's not as good as deal as it used to be.
 
[quote name='HydroX']Most people are turned off by $2.28 shipping per game, so free shipping should appeal to the sheeple in this category.[/QUOTE]

I can't believe you actually used the term "sheeple" like it has contextual meaning. :lol:

Free shipping is 43% off a game priced at $2.96. And it's 40% off anything $3.42, and there's no minimum to buy. It's good for cheap games, although the last one a few months ago was better because games were listed for less. The $2.96 minimum is a new thing, meaning free shipping isn't as good as it used to be.
 
That's why there is a giant deal comparison tool in the first post so you can compare the temptation of free shipping against other commonly run promotions to see what a good price point to maximize the deal's discount is. Free Shipping is a pretty safe bet for sub-$8 games.

But I do feel like there are a large number of people out there who don't understand how math works and are more likely to buy a higher priced game from Hastings during Free Shipping thinking they're getting a better deal than during 30% Off.
 
[quote name='kodave']That's why there is a giant deal comparison tool in the first post so you can compare the temptation of free shipping against other commonly run promotions to see what a good price point to maximize the deal's discount is. Free Shipping is a pretty safe bet for sub-$8 games.

But I do feel like there are a large number of people out there who don't understand how math works and are more likely to buy a higher priced game from Hastings during Free Shipping thinking they're getting a better deal than during 30% Off.[/QUOTE]

haha, yea, just like theres probably people out there that think free shipping for dvds is an awesome deal... its only 96 cents to begin with, so unless you are buying lots of really low priced ticket items, its not worth it....
 
Man they jacked up the prices on these cheap games. I remember getting Medal of Honor for like $2 during the last free shipping sale, now it's $4.99. It's like that across the board.
 
Man, every time free shipping comes around, it seems like I already have everything I'm interested in that's cheap there.
 
Just wanted to say that my three games shipped today, including the Mass Effect 3 N7 Collector's Edition for $11.99. That seems like a great price for the game plus all the extras that come with it.

*Premium metal case featuring commemorative artwork of Commander Shepard
*70-page hardbound art book featuring hundreds of unique and gorgeous illustrations from the BioWare development team
*Limited edition Mass Effect comic by Dark Horse Comics, complete with unique cover artwork
*Join the ranks of the N7 with the premium fabric N7 patch
*Exclusive 4x6 lithographic print featuring a one-of-a-kind piece of artwork
*A full collection of in-game content that can't be found anywhere else
*N7 Arsenal Pack - Bring the firepower with the N7 Sniper Rifle, Shotgun, SMG, and Pistol
*Robotic Dog - A faithful sidekick to keep you company on board the Normandy
*Squadmate Alternate Outfit Pack - New appearances for your favorite squad members
*N7 Hoodie - For Commander Shepard's casual days on board the Normandy
*Mass Effect 3 with the digital soundtrack
*Xbox LIVE Normandy prop for your avatar
*A collection of forum and social badges, avatars, and perks
 
[quote name='TheThoughtlessOne']Packing slip or it didn't happen.[/QUOTE]

I posted about the price error just as the free shipping code went live the other day.

[quote name='Blade']And here's another one. I was deciding whether or not to order more copies of this for resale, but as I tried to add them to my cart they unexpectedly ran out of stock...

Mass Effect 3 N7 Collector's Edition - NEW - $11.99

Anyway, I'll let you guys know if they honor the one copy I ordered.[/QUOTE]

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I'll upload a pick when I get it, if they send the CE that I ordered. Most likely they've shipped the standard version, but I'll be happily surprised with the CE. :D
 
You'd be surprised at the stuff that pops up for sale on GoHastings. The pricing algorithms they use can drive prices exceedingly high - I've ordered a PS2 soccer game priced at over $1000 - or rock-bottom low.

I think Mass Effect 3 CE was also $10 at Best Buy a couple of months ago, wasn't it? That's when I got mine. So GoHastings selling it for a similar price isn't farfetched at all.
 
Was Best Buy selling the 360 version, though? That's the one that's always hard to find. All of the sales I've ever seen for the CE have been for PS3/PC only.
 
Son of a bitch. I just spent about an hour scouring all of the graphic novels and adding them to my cart only to find out that the code is only for CDs, movies, and games.
 
Question, I applied the 30% nutcracker code to an order and it's not showing up in my total.

It says it was applied but my total is still the same amount. Is this normal? Never ordered from them directly from the website before.
 
[quote name='Sir_Fragalot']Question, I applied the 30% nutcracker code to an order and it's not showing up in my total.

It says it was applied but my total is still the same amount. Is this normal? Never ordered from them directly from the website before.[/QUOTE]
Make sure the items are Used not new or previously viewed. Also sometimes there are things that just get excluded. I believed I tried to add Portal 2 this morning and it didn't apply to the price even though it was used.
 
[quote name='Sir_Fragalot']Question, I applied the 30% nutcracker code to an order and it's not showing up in my total.

It says it was applied but my total is still the same amount. Is this normal? Never ordered from them directly from the website before.[/QUOTE]

If its not applying a discount to an item, then the item doesn't qualify for the promotion. There is no rhyme nor reason why certain used items don't qualify.

The promotion is only valid on USED games, not PREVIOUSLY VIEWED, so double check that as well.
 
[quote name='kouleefoh']Make sure the items are Used not new or previously viewed. Also sometimes there are things that just get excluded. I believed I tried to add Portal 2 this morning and it didn't apply to the price even though it was used.[/QUOTE]
I tried to add ZombiU and it said the code was successfully applied but no change on the amount. It was indeed used. I made sure. Oh well. It was worth a shot, thanks though.
 
For some odd reason some games don't apply to coupon codes.

Ex. PS3 sports titles usually don't work with % off codes.

Could be the same kind of glitch for ZombieU.
 
Got 5 of my 6 Swamp Thing HCs in today. Came in a box like I hoped... but the employee at Hastings only put one piece of tape across the top to seal it, didn't put it on evenly, and the piece of tape's stickinees basically dried up - the box arrive with one top flap bent in and not taped shut and you could straight see into the box and its contents. Someone could have just stuck their hand through and pulled out each book one at a time if they had any interest in risking their jobs and federal law to steal these books. Luckily, none of the books were damaged from the shipping process.

It never ceases to amaze me how little Hastings cares about the way it ships products to customers.

Had those books been damaged or stolen, it wouldn't have been a big loss to Hastings thanks to their sale. Had I paid their full asking price of $50-30 a book and that happened? Then they'd be out a decent amount of money for a singular transaction, all because they couldn't spare a second piece of tape to ensure that box was nice a sealed tight. Again, it just amazes me how careless they are with their shipping.
 
[quote name='kodave']Got 5 of my 6 Swamp Thing HCs in today. Came in a box like I hoped... but the employee at Hastings only put one piece of tape across the top to seal it, didn't put it on evenly, and the piece of tape's stickinees basically dried up - the box arrive with one top flap bent in and not taped shut and you could straight see into the box and its contents. Someone could have just stuck their hand through and pulled out each book one at a time if they had any interest in risking their jobs and federal law to steal these books. Luckily, none of the books were damaged from the shipping process.

It never ceases to amaze me how little Hastings cares about the way it ships products to customers.

Had those books been damaged or stolen, it wouldn't have been a big loss to Hastings thanks to their sale. Had I paid their full asking price of $50-30 a book and that happened? Then they'd be out a decent amount of money for a singular transaction, all because they couldn't spare a second piece of tape to ensure that box was nice a sealed tight. Again, it just amazes me how careless they are with their shipping.[/QUOTE]

To be fair though most every business I order from just uses one piece of tape on the bottom and one on the top. I'm too paranoid to ever ship anything that way myself.
 
[quote name='CheapLikeAFox']To be fair though most every business I order from just uses one piece of tape on the bottom and one on the top. I'm too paranoid to ever ship anything that way myself.[/QUOTE]

To my knowledge I've never had a box arrive like that from a major retailer, so if other retailers are only using one piece of tape they're using a good quality piece of tape and they're firmly applying it centered across the flaps. This was just a horrible taping job from Hastings on multiple levels. I was standing in line at the UPS Store the other day and even they were using multiple pieces of tape across the top of people's boxes when sealing them shut.

Hastings policy seems to be gambling that losses from returns are less than the costs of shipping things properly and with care the first time around - whether its not bothering to put a second piece of tape across a box to full seal it, or whether its using all of those poly bags to ship anything and everything.
 
[quote name='kodave']
Hastings policy seems to be gambling that losses from returns are less than the costs of shipping things properly and with care the first time around - whether its not bothering to put a second piece of tape across a box to full seal it, or whether its using all of those poly bags to ship anything and everything.[/QUOTE]

That's why I always ship back with their first-class mailer instead of their media-mail mailer. First world anarchy up in here.
 
Already received a game from the free shipping event. Ordered Battlefield Bad Company 2 Ultimate Edition for $4.xx and it came with an unused code for Battlefield 1943! The other codes were used, but at least I got two games for cheap.
 
[quote name='Blade']Already received a game from the free shipping event. Ordered Battlefield Bad Company 2 Ultimate Edition for $4.xx and it came with an unused code for Battlefield 1943! The other codes were used, but at least I got two games for cheap.[/QUOTE]
Wish I got that lucky! The games I order from hastings are always with the codes used.
 
I think I might have set some kind of new record.

I place an order on 12/9 for some books. Received all of them quite some time ago. One kept hanging as "In Progress" but I figured it would just be cancelled out eventually. After a week passed I though it was odd it hadn't been cancelled yet, but whatever. I forgot about it until tonight when I got an email telling me my order was completed and the book had a USPS tracking number.

That's nearly 12 full days before they got it out to me. The only thing I can think of is that it had to be held for X amount of days due to some kind of pawn shop laws before it could be sold? But even then, 12 days for what amounted to a $3 book is long time. I'm not complaining, I just find it really odd.
 
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