[quote name='CocheseUGA']Sorry, but what would you charge her with? It's too easily passed off as a mistake. I could easily do the same thing at work and I would be praised for my customer service. Not everything applies across the board.
Since the OM scam, the 'that's illegal' replies have been as rampant as 'chopped' or 'fake' replies I've seen in the past, and it's getting annoying when people try to pretend they know what they're talking about. Kinda like when people come into my store and catch a price mistake and tell me it's against the law for me not to sell it to them at that price. Sorry...actually studied case law about that and have it memorized so they can go look it up.
There is one thing a lot of people need to learn: morality is one thing, illegality is another. But neither matters if you can't convict. Ask OJ.[/quote]
So, by your logic, if an employee changes the price tag on an item to make it cheaper for the customer, it's fine and dandy? I don't think her manager would be very happy. Or if a customer printed out fake UPCs for a cheap item and attached them to an expensive item? The employee removed UPC labels that were there for a reason.... no different than changing a price tag/UPC.
And how do I know that kinda stuff is illegal? My older brother was arrested years ago for doing that. It actually falls into a similar category as shoplifting, seeing that you're stealing money from the store.
Immoral? Illegal? This case, it's a fireable offense. If the customer was caught doing it, it's an arrestible offense.
But in the eyes of some people, it's only illegal if you get caught, otherwise it's just immoral.