At Guinavere's urging, I took my chances this morning and drove to the nearest TRU (Tucker, GA). Got there around 9:30 (store opens at 11:00) and was the only one there. It was chilly, so I sat in the car and read until around 10:30, when the doors were cracked and I noticed a couple people going in.
Inside I found another 30-something gentleman (with this week's ad in his hand) conversing with the store manager at the customer service desk. The manager was saying, "The system won't be for sale until NEXT Sunday." I joined in, explaining that we were there for PRE-orders. He said that they had already done pre-orders and they weren't sure if they were doing any more, but he would check. I have to give him props, because he seemed confused, but totally courteous and dedicated to helping us. About this time two Japanese college students showed up, also looking for Wiis. The four of us hung out for about 30 mins while the manager and several employees scurried around, made phone calls, and worked the computers, trying to figure out what was going on. While we waited, they briefed us on the numbers from the previous round of preorders: 5 PS3's and only 6 Wii's were available that day. That surprised me and made me very glad I didn't bother turning out for that debacle.
First, they took our names, addresses, and phone numbers and said if nothing else they would use that to ensure we would have systems held on launch day. A little bit later they said they had 10 preorders to dole out. Then the gaming department manager ran over and said he found the new preorder slips (which had been delivered by a regional rep that very morning). They had five, so the four of us felt pretty lucky. They marched us over there and we put our $50 down and got our golden tickets.
To those of you dissing TRU employees/managers in this: Go easy. I honestly think the vast majority did not get briefed very well on this. They weren't deliberately lying to you when they said there weren't any more preorders.
Also, mega props to Gwen, who waited in line
twice to make sure she got a second Wii just for 'lil 'ol me. Whatta doll. Don't you wish she lived near you?
