[quote name='seanr1221']Undercover Boss is a scripted piece of bullshit.[/QUOTE]
Agreed. They all follow a formula; The CEO goes in and does the grunt work, which they never can do well, the employees are so great and are working so hard and don't get recognized, and at the end everybody assembles and laughs, and the CEO at the end reveals to each employee they work with who they are and rewards them handsomely.
It's feel good bullshit, but it's entertaining, and a good study of how companies operate for people like me who studied business.
If they really wanted to do good TV, they'd show more shitty employees, like they did in the first season with Hooters. That episode was great.