ZombieToast
CAGiversary!
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I too got a $25 GameStop gift card, but mine is from MyView.
Today, I got a $168 check from MovieTickets.com. Langers Juice was running a promotion where you'd send in 3 proofs of purchase along with $1.99 and they would send a movie ticket vouchers for Journey 2 in return. Crappy movie, I know, but I wanted to treat everyone to a day at the theater. Anyway, I ordered 12 of these things and when they got here, I found out that they're not valid in my town because none of our theaters participate. Because I was out 36 proofs of purchase (they take UPC's and receipts, so it was 18 bottles of juice) and $11.94 in checks and stamps, I e-mailed Bruce Langer and asked if I could get a refund or different prizes or something. I wasn't expecting to get the $42+ back for the juice because I drank and enjoyed it, but I didn't want to lose all of those proofs of purchase for nothing!
Anyway, Bruce talked to the folks at MovieTickets and they offered to send me a Visa gift card, which I accepted. I figured it would be no more than $50 to cover my expenses and a little extra for the inconvenience. I was very surprised and pleased when I got the check (so I can put it in the bank!) for $168. That basically covers my $11.94, the cost of the juice, and the full value of the movie tickets! Sorry for the long unnecessary story, but I'm totally stoked about how this turned out. This is some of the best customer service I've ever encountered.
Today, I got a $168 check from MovieTickets.com. Langers Juice was running a promotion where you'd send in 3 proofs of purchase along with $1.99 and they would send a movie ticket vouchers for Journey 2 in return. Crappy movie, I know, but I wanted to treat everyone to a day at the theater. Anyway, I ordered 12 of these things and when they got here, I found out that they're not valid in my town because none of our theaters participate. Because I was out 36 proofs of purchase (they take UPC's and receipts, so it was 18 bottles of juice) and $11.94 in checks and stamps, I e-mailed Bruce Langer and asked if I could get a refund or different prizes or something. I wasn't expecting to get the $42+ back for the juice because I drank and enjoyed it, but I didn't want to lose all of those proofs of purchase for nothing!
Anyway, Bruce talked to the folks at MovieTickets and they offered to send me a Visa gift card, which I accepted. I figured it would be no more than $50 to cover my expenses and a little extra for the inconvenience. I was very surprised and pleased when I got the check (so I can put it in the bank!) for $168. That basically covers my $11.94, the cost of the juice, and the full value of the movie tickets! Sorry for the long unnecessary story, but I'm totally stoked about how this turned out. This is some of the best customer service I've ever encountered.