Xbox Live Compensation - Undertow Was Free 1/23-1/27

Well it doesnt really matter what we get if the majority of us can't play......im not complaining though, COD4 was unplayable, but I just used the time to play Mass Effect :D
 
[quote name='torifile']You had inline images on webpages in 1994? Wow.[/QUOTE]

Uh, what? I have a web page I designed in 1995 that is STILL up and running to this day with almost no changes (pays me a modest amount of ad money that doesn't quite even cover half my annual web hosting fees - ie, nothing akin to Cheapy's haul ;)).

I'd prefer a one month extension of my Live membership even though I have gotten them so far for pennies on the dollar. I just don't want another "free" game I already paid for :lol:. And I just know it will be one I already have... I have yet to be able to take advantage of any of the so-called "freebies" they've had so far. In addition to Hexic 2 and Carcasonne I also bought both of the free games they gave out for registering your Xbox last summer. And I missed the Texas Hold 'Em thing. Oh, I guess I did get that Fighter's guild thing for Oblivion (only limited-time free thing I've gotten that I didn't already have - I missed the other one).

Anyway, it's all a bonus to me as I didn't even try to play on Live during this time, so I've got no grounds to complain ;). If nothing else I can download whatever game it is that I already have on my two son's accounts and they will have the "purchases" in their account history as well so when the inevitable day comes that my 360 RRoD's and I get a new one at least we won't have to keep my account logged in on an idle controller for them to play that wonderful game, whatever it is... Yeah, I'm reaching here but hey...
 
[quote name='io']Uh, what? I have a web page I designed in 1995 that is STILL up and running to this day[/QUOTE]
And 1995 == 1994? I didn't think so. Between '94 and '95, there was a marked change on the internet - NCSA Mosaic started to come on strong. Anyway, I was specifically referring to PyroGamer and his "welcome to my childhood circa 1994" comment, not generally. I was also on the web in 1994 - it was my first year at UNC, so we had "high" speed :)lol: ) internet on campus. I doubt he did.
 
[quote name='KaneRobot']Bingo. This free game thing is bullshit. They need to credit the accounts of...well, everyone - for the two weeks the service has been fucked up. For the people that can't figure it out like my little friend above this post, that means everyone gets a two week extension (or longer, if the issues remain) on the expiration date of their current membership.[/quote]

Thank you, I didn't mean to imply anything about a credit. Your "statement of the obvious" is exactly what I was trying to convey. In all honesty a "free game" should probably be considered going above and beyond what they really need to do. Unfortuantely, it doesn't really address the problem so there are going to be people who aren't happy with the answer.
 
[quote name='torifile']And 1995 == 1994? I didn't think so. Between '94 and '95, there was a marked change on the internet - NCSA Mosaic started to come on strong. Anyway, I was specifically referring to PyroGamer and his "welcome to my childhood circa 1994" comment, not generally. I was also on the web in 1994 - it was my first year at UNC, so we had "high" speed :)lol: ) internet on campus. I doubt he did.[/QUOTE]

No, 1995 does not equal 1994, but that was just the culmination of having done many web pages before for my lab at grad school - and most of that was done in or before 1994... Anyway, not really the issue here is it ;). However, I do think it's amusing that someone was in his childhood in 1994 (for cripes sake I was already married then). I think that we can agree on :lol:.
 
[quote name='io']No, 1995 does not equal 1994, but that was just the culmination of having done many web pages before for my lab at grad school - and most of that was done in or before 1994... Anyway, not really the issue here is it ;). However, I do think it's amusing that someone was in his childhood in 1994 (for cripes sake I was already married then). I think that we can agree on :lol:.[/QUOTE]
Absolutely. After I read that post, I thought "holy shit, I'm old." I was 18 in 1994. Seems you're a bit older ;).
 
This actually really sucks actually, I have an approximatley 4 week period I can play, then I go back to college, and it's down for most of it.

fucking gentiles and their Christmas ruining everything.
 
[quote name='smalien1']This actually really sucks actually, I have an approximatley 4 week period I can play, then I go back to college, and it's down for most of it.

fucking gentiles and their Christmas ruining everything.[/QUOTE]
$2.73 oughta cover it, right?

:lol:

Some in this thread would like to think so.
 
Now, I've been wondering this. If they're gonna let you dl a free game (of thier choice) and since everybody is bitching already about we might have the game so its pointless and instead they give us a good list to choose from, which would have a couple games that we are interested and don't have.

Here's where's my cheapass brain comes to mind. Since Microsoft said "to every user" whether that be silver or gold (don't quote me on this people). Does that mean the multiple accounts on your 360's as well? I have a gold account and my brother does as well and he plays on my 360. Would he be able to pick a free game if its a list and not a single game choice?

And if they offer this to all accounts, and you can get by this loophole, this could be good.
 
[quote name='defmonkey05']Now, I've been wondering this. If they're gonna let you dl a free game (of thier choice) and since everybody is bitching already about we might have the game so its pointless and instead they give us a good list to choose from, which would have a couple games that we are interested and don't have.

Here's where's my cheapass brain comes to mind. Since Microsoft said "to every user" whether that be silver or gold (don't quote me on this people). Does that mean the multiple accounts on your 360's as well? I have a gold account and my brother does as well and he plays on my 360. Would he be able to pick a free game if its a list and not a single game choice?

And if they offer this to all accounts, and you can get by this loophole, this could be good.[/quote]
That's why they won't offer you any game you want. Too easy to exploit (create multiple accounts and download everything).
 
[quote name='defmonkey05']Now, I've been wondering this. If they're gonna let you dl a free game (of thier choice) and since everybody is bitching already about we might have the game so its pointless and instead they give us a good list to choose from, which would have a couple games that we are interested and don't have.

Here's where's my cheapass brain comes to mind. Since Microsoft said "to every user" whether that be silver or gold (don't quote me on this people). Does that mean the multiple accounts on your 360's as well? I have a gold account and my brother does as well and he plays on my 360. Would he be able to pick a free game if its a list and not a single game choice?

And if they offer this to all accounts, and you can get by this loophole, this could be good.[/quote]

Nah. It will more than likely be one game thats been out for quite a while that most people have (as stated 100 times previously in this thread).

Personally, I don't even think Silver accounts should be compensated. Most bitch about the price of XBL(which is why they're on Silver), how the service sucks(12 yr old kids yelling argument over and over again), and they want a free game? :roll: Next.
 
Microsoft doesn't owe anyone a damn thing as per the Terms of Use other than MAYBE reimbursement for the exact amount it costs for the time the service was down...so just be happy with what you get and stop with all the "what if's" because it is pointless

http://www.xbox.com/en-US/live/legal/legal-tou.htm



16. WE MAKE NO WARRANTY
We provide the Service "as-is," "with all faults" and "as available." The Microsoft Parties give no express warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. To the extent permitted by law, we exclude the implied warranties of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement.

17. LIABILITY LIMITATION; YOUR EXCLUSIVE REMEDY
You can recover from the Microsoft Parties only direct damages up to an amount equal to your Service fee for one month. You cannot recover any other damages, including consequential, lost profits, special, indirect or incidental damages.
This limitation applies to:
-any matter related to the Service,
-any matter related to content (including code) on third party Internet sites, third party programs or third party conduct,
-any matter related to viruses or other disabling features that affect your access to or use of the Service,
-any matter related to incompatibility between the Service and other services, software and hardware,
-any matter related to delays or failures you may have in initiating, conducting or completing any transmissions or transactions in connection with the Service in an accurate or timely manner, and
-claims for breach of contract, breach of warranty, guarantee or condition, strict liability, negligence, or other tort to the extent permitted by applicable law.
It also applies even if:
-this remedy does not fully compensate you for any losses, or fails of its essential purpose; or
-Microsoft knew or should have known about the possibility of damages.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. They also may not apply to you because your province or country may not allow the exclusion or limitation of incidental, consequential or other damages.
 
If we can't pick what game we want (and a highly doubt we will be able to), bear in mind the game they give everyone will have to be rated E for all (or whatever the equivalent rating is).

So that counts out a few games, I think Hexic 2 is a likely contender.
 
I have to agree with Malik, we should be glad they are giving us a free game even though it could be frogger, because we all said when we signed up that they could take down live for a month and we can't do anything about or expect anything in return.

And at the end of the day it's Microsoft we are talking about so for them to admit they are wrong and give us something in return thats pretty good.
 
[quote name='Malik112099']
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. They also may not apply to you because your province or country may not allow the exclusion or limitation of incidental, consequential or other damages.[/QUOTE]


Looks like they may be able to be sued in some states etc., given the above clause.

That's probably why they're throwing the free game out there. Some states have pretty good consumer protection laws.
 
I think the fairest thing to do would to give everyone just a free month of XBL.
Including silver members.

If you have a subscription, you get an extra month now.
If you don't, now you have a month.

This way there's no worries about who has what game and who deserves a game and who doesn't.
 
[quote name='dmaul1114']Looks like they may be able to be sued in some states etc., given the above clause.

That's probably why they're throwing the free game out there. Some states have pretty good consumer protection laws.[/quote]

Depends on the state specific law for those specific damages. If there is no state law you are still SOL.
 
[quote name='Malik112099']Depends on the state specific law for those specific damages. If there is no state law you are still SOL.[/QUOTE]

True.

I dont' care about any compensation personally. I just want the damn thing to start working. It's been largely unusable during the times I can play for nearly 3 weeks.

Just get it fixed, and keep it up and running. If this goes on much longer, or there's another prolonged outage this year, no way I renew my gold membership.
 
[quote name='lilboo']I think the fairest thing to do would to give everyone just a free month of XBL.
Including silver members.

If you have a subscription, you get an extra month now.
If you don't, now you have a month.

This way there's no worries about who has what game and who deserves a game and who doesn't.[/QUOTE]

Only problem is that will increase server load (giving all the silvers a month) when their shit ass servers already can't handle what they get.
 
[quote name='Danil ACE']That's why they won't offer you any game you want. Too easy to exploit (create multiple accounts and download everything).[/quote]

You'll probably have had to be a member during the outage to be eligible.
 
Ugh this will really suck as i have alot of the newer games. I hope its something i dont own. Im an arcade game aholic as i buy them when i get points. Bought 4000 for christmas and i got like 160 left for a new rockband song. Couldnt pass up metal slug.
 
so have they or haven't they announced what they're giving us yet? Otherwise, lock this thread up until some official announcement actually comes out.
 
silver accounts should not recieve any gold time as a result of the issue.
the more this goes on the more aggrevated i become.
 
[quote name='paz9x']silver accounts should not recieve any gold time as a result of the issue.
the more this goes on the more aggrevated i become.[/quote]

Exactly, we (Gold Members) are being compensated as if we were silver members (which pay nothing). We pay $50 for multiplayer...it's been fucked up for over 2 weeks now. Compensate US with a month of free XBL. Give silver members a 400 point game or something you they must.
 
This will be an across the board thing, simply because there is NO OTHER WAY for Microsoft to handle it.

Gold members lost time, and that's unfortunate. However, to say that they deserve to be compensated more than silver members is just complaining for the sake of complaining. Silver members, though unable to play online, couldn't download games, pictures, demos, or updates, some of which are critical to the game actually working (Oblivion). Coupled with the holidays, that's a big problem, since people surely received points and games for Christmas.

Next problem... new users. Let's not forget them, since they are the most important part of this. Microsoft, for all of the new users who got an XBox for Christmas, gave them the one month of free Gold service. Uh oh! The service is down for nearly two weeks, so what exactly is the new user enticement into actually paying for Live, a service which has been down for HALF of the time they AREN'T paying for it?

Microsoft needs to keep people happy, and make amends. They need to show new users in particular that this is a one-time thing, and that they're taking are of it as quickly as they can, and that they're nice enough to give users something free for the inconvienience. Remember something... Microsoft already has your money. It's the NEW money they need to worry about. Numerous people in this thread have mentioned that 'OMG, I will cancelozzzzxxr Live after my year is up because of not being able to showcase my L33t skills online over Christmas!'. That's ridiculous. I mean, who are you kidding here? When your current subscription is up, you'll pony up the money to keep Live, just like you do every year. Know why? Because for, at most, 49 weeks out of the 52 have worked flawlessly. That, and with the bile some of you are spewing over this, I'm inclined to believe that you wouldn't know what to do if you couldn't play online. These things happen, and Microsoft is working on it as fast as they can. If this could've been fixed overnight, it would have been. Microsoft isn't stupid enough to keep this going longer than they have to.

I apologize for the semi-rant here, but this thread has just gotten ridiculous. I mean, honestly, I get that you're annoyed that you're losing out on 2 weeks of Live, but you'll just have to deal with it, and accept what Microsoft is offering you AND everyone else. Microsoft can't play 'favorites' here, and discriminate against silver users, even if gold members do pay. It doesn't work that way.

Right, I think I'm done.
 
It's pretty simple to understand that someone paying for service would get better service than someone not paying for said service.

So someone supporting live since day one or since Halo 2 will get the same thing as someone just signing up and causing this "interuption" to begin with? Yes they'll just give EVERYONE some mass points or free game but doesn't mean that it's fair.

Not everything is fair, actually most things aren't fair anyway. Just get it working fine again and quit charging so much for digital content and I'll be more than happy.
 
[quote name='lilboo']I think the fairest thing to do would to give everyone just a free month of XBL.
Including silver members.

If you have a subscription, you get an extra month now.
If you don't, now you have a month.

This way there's no worries about who has what game and who deserves a game and who doesn't.[/quote]

I think a free month of XBL would benefit both us present Gold subscribers and Microsoft. Maybe it converts some Silver members and gives Microsoft more Gold subscribers? It may just wind up being in Microsoft's best interest.

As for the free game, I think the most likely scenario that would also work into our favor would be if Microsoft presented us with a small selection of games, and allowed us to select a game.
 
Well, it's still messed up. It's been...what, 3 weeks now? Honestly, they need to offer something really good to make up for this.

But my instincts are telling me something lame like Contra or TMNT. Not to say those are bad games, but they're ones a lot of people have already, are cheap, and they're not making much on them now anyway.
 
[quote name='shaveice']It's bogus that you have to pay anything to play online.

[/QUOTE]

And why's that? Servers do cost money you know.

Still holding out hope for a free Puzzle Fighter or Puzzle Quest (pfft, fat chance).
 
[quote name='Danil ACE']That's why they won't offer you any game you want. Too easy to exploit (create multiple accounts and download everything).[/quote]

Yea, it seemed too easy. M$ isn't that gullible right? ;)
 
[quote name='hiccupleftovers']so have they or haven't they announced what they're giving us yet? Otherwise, lock this thread up until some official announcement actually comes out.[/QUOTE]

QFT. There seems to be nothing but converstaion going in circles here.

M$ owes us big!
M$ doesn't owe you anyyhing!
M$ better give us a good game
M$ should just give out points!
But not for silver members!
M$ owes us big...

And so on.
 
See I don't care either way. I'm not greedy and don't always expect something in return. And yes I was affected by the slowdown and no I didn't get my panties in a twist over it because it wasn't the end of the world for me. Even if I was stupid enough to pay money for the right to play games online, I still wouldn't have cared. It's not like I don't have other things in my life to keep me occupied.

Oh and a friend of mine only had problems with X-Box Live for like 3 days.
I guess he shouldn't get compensated as well as someone who had problems with if for 7 days, right?
 
[quote name='yukine']I swear, every thread on CAG has been turning into a bitchfest.[/QUOTE]

I'm so glad there's other people whom have been noticing this too. God, it's ridiculous!! :bomb:

:grouphug:
 
[quote name='soccerstud652']This will never...EVERRRRRRRRRRRRRRRRRR...be gamefaqs...[/QUOTE]

Actually, funny CAG fact. When Cheapy started recruiting people for this site, he started AT GameFAQS :lol:
I would know, because that's where I found the link.
(I'm the 10th registered member, hooray for me!)

BACK ON TOPIC: Has there been any word on anything in regards to this? A timeframe when we can expect something? A time when we can expect a time we'll get notified of what we're getting? ;)
 
[quote name='Friend of Sonic']And if they give away a game SynGamer already has, I'm complaining!
I'd rather they give us 800 points. That would be awesome! I'd be all over Streets of Rage 2, and some other game.[/quote]

Yep. 5 Rock Band songs would be great, or 10 if they issue a lot more 80 point songs.
 
[quote name='-Never4ever-']And why's that? Servers do cost money you know.

Still holding out hope for a free Puzzle Fighter or Puzzle Quest (pfft, fat chance).[/quote]

Last I checked puzzle quest is 1200.
 
[quote name='ZForce915']QFT. There seems to be nothing but converstaion going in circles here.

M$ owes us big!
M$ doesn't owe you anyyhing!
M$ better give us a good game
M$ should just give out points!
But not for silver members!
M$ owes us big...

And so on.[/quote]

Some have come very close, but I can't believe no one has complained that "M$ is abanoning it's loyal users by giving a game to the Gold trial members."

That tends to be a favorite.
 
I'm a gold member.
So whatever Silver members get or don't get doesn't affect me at all.
Why were people gettin so bent out of shape over that??
 
Abe and Bob are traveling in a car. Gates is counting his money while driving and crashes into them going 15 mph. It turns out that no normal person would have gotten hurt, but Bob has brittle-bone syndrome and broke both his legs.

Should Gates owe Abe and Bob the same amount of money for his negligence, or is Bob entitled to more than Abe? I think that although Gates' actions were equally negligent to both Abe and Bob, since Bob suffered a more serious injury he is entitled to more recovery than Abe is.

The scenario I laid out above is called the "egg shell skull" rule and is taught in the first year of lawschool across the country. It basically says that even where fault is equal, where one party sufferes more extreme damages (even if they have an egg shell as a skull) they're entitled to a greater recovery. You take your plaintiffs as they come, thin skulls and all.

We can think of Gold members as those with "egg shell skulls" in that they are particularly succeptible (due to vicious COD4 and other MP game addictions) to suffer greater damages than silver members.
 
[quote name='pittpizza']Abe and Bob are traveling in a car. Gates is counting his money while driving and crashes into them going 15 mph. It turns out that no normal person would have gotten hurt, but Bob has brittle-bone syndrome and broke both his legs.

Should Gates owe Abe and Bob the same amount of money for his negligence, or is Bob entitled to more than Abe? I think that although Gates' actions were equally negligent to both Abe and Bob, since Bob suffered a more serious injury he is entitled to more recovery than Abe is.

The scenario I laid out above is called the "egg shell skull" rule and is taught in the first year of lawschool across the country. It basically says that even where fault is equal, where one party sufferes more extreme damages (even if they have an egg shell as a skull) they're entitled to a greater recovery. You take your plaintiffs as they come, thin skulls and all.

We can think of Gold members as those with "egg shell skulls" in that they are particularly succeptible (due to vicious COD4 and other MP game addictions) to suffer greater damages than silver members.[/quote]

True, and the court may say that Bob is entitled to $2 million in damages, and Abe entitled to only $500k. If Bill feels terrible about what he's done and decided to pay each of them $2 million, the court won't stop him, and it'd be wrong of Bob to cry foul.
 
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