What seriously irritated me was that I showed her the cases of the games I was asking for. She takes them from me and turns around (which, after knowing GS policy, said "this game has been gutted'), so I said, "excuse me, the game *is* still sealed, right? Otherwise I really dont want it." She answers, "yeah, they sealed." She bends down and goes into some cabinet where I cant see what she's doing.
She brings to the register the same opened cases and I again interrupt, this time as she's about to start ringing them up, "wait, can I see these? You said they were sealed." She opens them up and tells me the contents were sealed. Sure enough, the inserts and disc where in some ziplock type baggie. I told her no thank you, I wasn't interested in an open game and those were not factory sealed games.
I've been in poor spirits lately, but that *really* irritated me. First the obvious disengenuous answer she gave me. Second the attitude she had when I asked her to see the games. And third that on top of the "new" games being gutted in the first place, but that she was selling me "new" games with these crappy "shelf display copy" sickers all over the cases!! GRRRRR!!!