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Official Amazon Trade-In FAQ 4.0 - READ 1st POST


#3421 MildObstruction   happy turtle CAGiversary!   10972 Posts   Joined 9.9 Years Ago  

MildObstruction

Posted 11 October 2012 - 01:38 AM

how are you guys getting so much from trading in?

like the guy who traded in mario world advance, how did you get $30 for it?


Sorry, you're a little late. A few weeks ago the values for a bunch of old xbox/ps1/gamecube/etc games got bumped to $20-$30. It lasted for a few days before dropping back off, so now everyone is seeing the results of their locked trades.

p.s. anyone notice that the tracker has been broken for a few days? wonder if it's just coincidence or if amazon decided to block our pal BlueLobstah's tracker spider.

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#3422 CaN-   FIGHT ON! CAGiversary!   257 Posts   Joined 4.9 Years Ago  

Posted 11 October 2012 - 01:59 AM

Sorry, you're a little late. A few weeks ago the values for a bunch of old xbox/ps1/gamecube/etc games got bumped to $20-$30. It lasted for a few days before dropping back off, so now everyone is seeing the results of their locked trades.

p.s. anyone notice that the tracker has been broken for a few days? wonder if it's just coincidence or if amazon decided to block our pal BlueLobstah's tracker spider.


oh haha i see. ok, thanks for clarifying. i looked back a few pages but couldn't find that post.

#3423 mrright4you4now   CAGiversary! CAGiversary!   630 Posts   Joined 5.4 Years Ago  

mrright4you4now

Posted 11 October 2012 - 04:34 AM

My packages finally arrived today and I already got one email that they are sending back my Halo Reach due to it being sent late. I mailed it 9 days after locking it in so it looks like they might start cracking down some on the 7 day ship window. As long as they turn around and send it right back I don't care because I can trade it to gamestop with the current promo for a few dollars more anyway. My bet is that it will come back via ups and take another 10 days

#3424 Foladar   Forum Guide: Contests/ Free Stuff Forum Moderator   3622 Posts   Joined 11.4 Years Ago  

Posted 11 October 2012 - 04:44 AM

My packages finally arrived today and I already got one email that they are sending back my Halo Reach due to it being sent late. I mailed it 9 days after locking it in so it looks like they might start cracking down some on the 7 day ship window. As long as they turn around and send it right back I don't care because I can trade it to gamestop with the current promo for a few dollars more anyway. My bet is that it will come back via ups and take another 10 days


I had a late package I was canceling about 3 days post shipping (so 10 days after locking it in) and the top barcode was actually a broken link on the UPS label, so I'm guessing they're either trying to eliminate it or it wasn't working properly, since when I locked in my other game it was fine.

#3425 io   ... Super Moderators   23295 Posts   Joined 10.4 Years Ago  

Posted 11 October 2012 - 06:17 AM

Sorry, you're a little late. A few weeks ago the values for a bunch of old xbox/ps1/gamecube/etc games got bumped to $20-$30. It lasted for a few days before dropping back off, so now everyone is seeing the results of their locked trades.


FYI, it was way more than a few days - it was closer to 2 weeks. I had enough time to do a trial submission where I sent a few games on about the 2nd day the prices were high, waited 8-9 days for delivery and then was still able to lock more in at that point. It was long enough that many of us concluded that this was, in fact, no glitch. A "glitch" is a few hours or maybe a day of high prices. These went on for several days.

mrright4you4now - you said you mailed it 9 days after locking but how long did it take to get there?

Edited by io, 11 October 2012 - 08:28 AM.


#3426 mrright4you4now   CAGiversary! CAGiversary!   630 Posts   Joined 5.4 Years Ago  

mrright4you4now

Posted 11 October 2012 - 08:21 AM

Today makes 19 days from when it was locked in. Well 20 because it's after midnight. Weird thing I just noticed on my trade in page it says verified and processed under the transaction status. On the far right it says expired and the email said returned - late item.

Edit* I also should mention that I didn't print my shipping label until the day I shipped them and it did give me a really hard time. The usual copy the trn number and paste into the url wasn't working. I had to copy both the trade in number and the ups tracking number in order to get it to pull up and print. That was the first time I've ever had to go to that much work to get it to print a label. Hopefully this is just a goof with them changing their location but felt like I should throw it on here in case anyone else starts getting similar results as well.

#3427 io   ... Super Moderators   23295 Posts   Joined 10.4 Years Ago  

Posted 11 October 2012 - 08:28 AM

Today makes 19 days from when it was locked in. Well 20 because it's after midnight. Weird thing I just noticed on my trade in page it says verified and processed under the transaction status. On the far right it says expired and the email said returned - late item.


Interesting - it appears things maybe have changed from the 25 days. But still, they should never expire the transaction once it is received. Once they get it, expiration should not be an issue. If it takes then 10 days to process it, so be it - but that shouldn't lead to expiration at any point.

#3428 mrright4you4now   CAGiversary! CAGiversary!   630 Posts   Joined 5.4 Years Ago  

mrright4you4now

Posted 11 October 2012 - 08:34 AM

Interesting - it appears things maybe have changed from the 25 days. But still, they should never expire the transaction once it is received. Once they get it, expiration should not be an issue. If it takes then 10 days to process it, so be it - but that shouldn't lead to expiration at any point.


Agreed. I've had ones before that have gone past the 25 days while they were processing but this is the first time I've had this type of situation. I'm going to wait a day or two and see if I get a return tracking number if so I'll let it go. If not I'll have to contact CS and see what the heck is going on.

#3429 guyver2077   CAG Original CAGiversary!   15694 Posts   Joined 11.5 Years Ago  

guyver2077

Posted 11 October 2012 - 01:54 PM

p.s. anyone notice that the tracker has been broken for a few days? wonder if it's just coincidence or if amazon decided to block our pal BlueLobstah's tracker spider.


Ive also noticed the tracker is not working.... hope it gets fixed.. navigating through amazon for values is a pain

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#3430 blcklblskt   CAGiversary! CAGiversary!   217 Posts   Joined 6.1 Years Ago  

blcklblskt

Posted 11 October 2012 - 02:10 PM

My last two packages were accepted yesterday with no problems. Thanks for the tip CAG!

#3431 Sway   CAGiversary! CAGiversary!   2708 Posts   Joined 11.0 Years Ago  

Posted 11 October 2012 - 02:30 PM

Are the Trade-Ins of the Week new? If so, I just now noticed them.
Mario Kart DS $16
Mass Effect 3 (360) $12
MLB 12 The Show $20

#3432 faceless007   CAGiversary! CAGiversary!   69 Posts   Joined 7.4 Years Ago  

faceless007

Posted 11 October 2012 - 02:45 PM

So I submitted a trade-in over a week ago but forgot to print out the shipping label. Normally this isn't a problem; I just replace the number at the end of the URL to bring up the page as described in the OP, but when I try that this time, the shipping label graphic doesn't load. Has anyone else done this recently? I'm wondering if this is just a glitch in my trade, or if it's something Amazon did to stop people from waiting over a week to ship.

#3433 Pookymeister   I like almonds Super Moderators   15212 Posts   Joined 10.1 Years Ago  

Pookymeister

Posted 11 October 2012 - 03:00 PM

So I submitted a trade-in over a week ago but forgot to print out the shipping label. Normally this isn't a problem; I just replace the number at the end of the URL to bring up the page as described in the OP, but when I try that this time, the shipping label graphic doesn't load. Has anyone else done this recently? I'm wondering if this is just a glitch in my trade, or if it's something Amazon did to stop people from waiting over a week to ship.


The link to the label is in your confirmation email when you first submit your trade, as well. I wind up having to use that alot, since I wait until the last valid day to ship sometimes and the print Label has been removed at that point (which is annoying since its still within a valid ship range)

#3434 encendido5   CAGiversary! CAGiversary!   3583 Posts   Joined 11.1 Years Ago  

Posted 11 October 2012 - 03:18 PM

What did you guys do? Apparently Cheapy got an angry email from Amazon about some loophole.

#3435 irishsoccermbw   Prosecution Rests CAGiversary!   5094 Posts   Joined 8.6 Years Ago  

irishsoccermbw

Posted 11 October 2012 - 03:25 PM

What did you guys do? Apparently Cheapy got an angry email from Amazon about some loophole.


Nobody in this thread has done anything illegal. People submitted games to Amazon, and they were accepted. End of story.

#3436 whitereflection   Shake well before serving CAGiversary!   3917 Posts   Joined 11.5 Years Ago  

whitereflection

Posted 11 October 2012 - 03:40 PM

What did you guys do? Apparently Cheapy got an angry email from Amazon about some loophole.


Really? Where did you hear that?

#3437 MildObstruction   happy turtle CAGiversary!   10972 Posts   Joined 9.9 Years Ago  

MildObstruction

Posted 11 October 2012 - 03:49 PM

as far as underhanded shenanigans go, this thread is about as angelic as it comes on cag. outside of people abusing their relationships with amazon customer service (and printing a label after the 'expiration' date) I think we're a pretty clean cut bunch. If there is something bad going on, cut it out?

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#3438 Vigilante   Kept You Waiting, Huh? CAGiversary!   25019 Posts   Joined 9.7 Years Ago  

Posted 11 October 2012 - 04:28 PM

Sorry to bring up this trade-in again, but is it normal that Cabela's Big Game Hunter is still "Processing" even though today is the 26th day since the trade-in was created? io said that they shouldn't expire the transaction once they received the item, so maybe that explains it?

I still plan on emailing CS about it, but I wanted to make sure I've waited long enough before doing so.

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#3439 K_G   CAGiversary! CAGiversary!   1027 Posts   Joined 9.6 Years Ago  

Posted 11 October 2012 - 05:22 PM

Really? Where did you hear that?


Cheapy mentioned something in passing in the latest CAGcast but didn't provide any details....something along of the lines of 'sigh...amazon is upset about something going on in the forums....I don't know...some loophole in the trade in program'. It is around the 40 minute mark

#3440 ckc4043   CAGiversary! CAGiversary!   1938 Posts   Joined 3.3 Years Ago  

Posted 11 October 2012 - 05:51 PM

I have a question about my trade in. I have put my package in ups drop off location yesterday. But the status is still not updated. However, another I package that I put yesterday the status is updated. Why is it so weird? Thank you. Are the ups grouping the same item to the same location if possible? But I separate these two games in different package.

But I checked my tracking status of this order, it still didn't show my package has departed from my location. I have dropped my game off yesterday with the street fighter game together, but the street finger game updated the status. I am thinking ups lost my another package or not. I am so afraid now. I separated two packages because there are different trade in. But right now, only one of them is updated in the tracking status right now. My socom 4 is still not updated. Most importantly, my trade in socom 4 is expired on 10/13. If the tracking status showed later than 10/13, is it counted my game is expired? I really shipped this game......confused now...

Inbound Shipment
Ship Carrier:$UPS Submitted:$October 6, 2012
Tracking Number:$1Z070A120393067641 Trade-In Transaction ID:$TRN-9610745-2197062
Status:$In transit$
Ship From:$ALHAMBRA, CA, US
Track Your Package
Date Time Location Event Details
October 5, 2012 3:00 AM US Shipment created


Inbound Shipment
Ship Carrier:$UPS Submitted:$October 9, 2012
Tracking Number:$1Z070A120399026095 Trade-In Transaction ID:$TRN-9385461-9401675
Status:$In transit$
Ship From:$ALHAMBRA, CA, US
Track Your Package
Date Time Location Event Details
October 10, 2012 1:13 AM Baldwin Park, CA, US Departure Scan

#3441 io   ... Super Moderators   23295 Posts   Joined 10.4 Years Ago  

Posted 11 October 2012 - 07:19 PM

Cheapy mentioned something in passing in the latest CAGcast but didn't provide any details....something along of the lines of 'sigh...amazon is upset about something going on in the forums....I don't know...some loophole in the trade in program'. It is around the 40 minute mark


The post that we think was in question has been deleted by the person who made it. It really wasn't all that bad - such that I didn't feel the need to delete it when I first saw it myself. I think they misunderstood what he was saying given the context - but I could see how they might have interpreted it. In any case it is gone and I don't really want to go into the details, but it did have something to do with contacting customer service for credit when things got messed up with trade-ins.

But you guys are right, things are usually pretty clean in here - which is why it was a surprise to hear that. But apparently this means Amazon reps are watching this thread which is interesting news in and of itself ;).

#3442 shrike4242   Not My Job Anymore, Go Bother Someone Else. CAGiversary!   42682 Posts   Joined 10.9 Years Ago  

Posted 11 October 2012 - 07:31 PM

Cheapy mentioned something in passing in the latest CAGcast but didn't provide any details....something along of the lines of 'sigh...amazon is upset about something going on in the forums....I don't know...some loophole in the trade in program'. It is around the 40 minute mark

Go to about 40:48 and start listening. Mentions it for about a minute tops.

Though, this oddity in TIVs has happened before with:

* Some guides being $50+ in TIV a while ago
* Fat PS2 getting $200 TIV another while ago
* The current situation

There's clauses in their trade-in agreements that allows them to dump trades for goofy TIVs, which I think they're just late to the party on doing with some of the current people trading in items.

#3443 eLefAdEr   All Systems Go CAGiversary!   1396 Posts   Joined 5.3 Years Ago  

Posted 11 October 2012 - 07:38 PM

Yea, just add two business days, to however long it takes for your games to get there. From socal it would be 9 days. Nocal I would assume would be the same.


OK, thanks for the replies. Sounds like they fouled up because I have not received the return and there is no tracking info on my trade-in page. Time to hit up CS.

#3444 needler420   CAGiversary! CAGiversary!   2046 Posts   Joined 4.7 Years Ago  

Posted 11 October 2012 - 07:39 PM

Interesting - it appears things maybe have changed from the 25 days. But still, they should never expire the transaction once it is received. Once they get it, expiration should not be an issue. If it takes then 10 days to process it, so be it - but that shouldn't lead to expiration at any point.



How could you not put a expiration on something like that? Then you could lock it in and send it in neveraury still getting the same price.

Makes no sense.

That's like saying a coupon from 50 years ago shouldn't expire even when prices inflated.

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#3445 bgame2   Pure Cag Smoothness CAGiversary!   2977 Posts   Joined 7.9 Years Ago  

Posted 11 October 2012 - 07:56 PM

Go to about 40:48 and start listening. Mentions it for about a minute tops.

Though, this oddity in TIVs has happened before with:

* Some guides being $50+ in TIV a while ago
* Fat PS2 getting $200 TIV another while ago
* The current situation

There's clauses in their trade-in agreements that allows them to dump trades for goofy TIVs, which I think they're just late to the party on doing with some of the current people trading in items.


That exactly why I think it's complete BS technically speaking.

Here's my train of thought: Amazon benefits from Cheapy's traffic by having CAGs easily buy from Amazon through affiliate links. Cheapy also in turn benefits. All of that is fine. The whole cycle is premised on the idea that the promotions Amazon is extending are enticing. As such Amazon wins, Cheapy wins, customers (read CAGs) win.

So, if they extend TIV offers that are overly generous, and CAGs point that out to each other, why should Amazon expect CAGs to ignore that when they have drafted Terms and Conditions which allow them to void the TIV offer? That's their fault. Not ours, not Cheapy's.

#3446 shrike4242   Not My Job Anymore, Go Bother Someone Else. CAGiversary!   42682 Posts   Joined 10.9 Years Ago  

Posted 11 October 2012 - 08:09 PM

That exactly why I think it's complete BS technically speaking.

Here's my train of thought: Amazon benefits from Cheapy's traffic by having CAGs easily buy from Amazon through affiliate links. Cheapy also in turn benefits. All of that is fine. The whole cycle is premised on the idea that the promotions Amazon is extending are enticing. As such Amazon wins, Cheapy wins, customers (read CAGs) win.

So, if they extend TIV offers that are overly generous, and CAGs point that out to each other, why should Amazon expect CAGs to ignore that when they have drafted Terms and Conditions which allow them to void the TIV offer? That's their fault. Not ours, not Cheapy's.

I think that the fat PS2 @ $200 was the item that changed the trade-in T&C that allows them an out.

They should either bounce all of the inflated TIV trade-ins or none of them. They can't have it with partial acceptance.

I'm sure it continued until some reports showing trade-in payouts ended up on someone's desk, said person pooped their pants and started to stop the trade-ins with increased TIVs from happening.

#3447 bgame2   Pure Cag Smoothness CAGiversary!   2977 Posts   Joined 7.9 Years Ago  

Posted 11 October 2012 - 08:31 PM

There was also the great PSP travel case debacle a few months back. I never did get my correct, err "incorrect" item back on that one.

#3448 ghozt   CAGiversary! CAGiversary!   531 Posts   Joined 9.7 Years Ago  

Posted 11 October 2012 - 08:46 PM

I used the Amazon Marketplace (mostly for GBA, PS1, and Xbox stuff), Gamestop (Gamecube) and eBay (Xbox), and I think I did pretty well, all things considered. ;)


Ah gotcha. I figured it'd be mostly from online, but thought there would also be some B&M I didn't think about. I was also too lazy to check out the lone Blockbuster still open.

#3449 ckc4043   CAGiversary! CAGiversary!   1938 Posts   Joined 3.3 Years Ago  

Posted 11 October 2012 - 09:06 PM

I have shipped two game separately in UPS drop location yesterday However, only TRN-(PS3 Street Fighters) has been updated in tracking status, but another one (SOCOM) does not. But I really shipped it on the same time. Is it possible for UPS to lose my package? By the way, eventually, if my socom 4 is delivered to amazon but without updating any tracking status in amazon.com, will they accept it? I really ship before the expiration date. Thank you.

#3450 Friend of Sonic   Toneman.org coming soon.. CAGiversary!   9948 Posts   Joined 10.3 Years Ago  

Friend of Sonic

Posted 11 October 2012 - 09:37 PM

I wouldn't worry too much regarding the tracking. UPS ground is iffy. I dropped off 7 packages and a few arrived soon than the others, and not all of them received the same amount of tracking