Recent content by bige562

Not in store but if you used your power up account and know the date of the purchase you can call customer service and they can pull up the purchase and email you a replacement receipt. I did this a while back when I had to return a turtle beach headset under manufacturers warranty and turtle...

I'm the same way because I can't stand having a game without a case. I honestly would just rather not have it in my collection. Hate it when people trade in without a case and then complain when they get a game without a case.

Yes, I can confirm that it still works. I added it to an item in my cart yesterday then went into the store and used it there. This morning I used it online for an in store pick up purchase.

You should get an email in a few days with the subject saying something like your item has shipped but nothing in the body of the email and then a gift card with the balance you used in the mail about a week later.

I'm having an issue with the movie punch card. I purchased a movie for $9.99 and it posted right away and showed $9/$20. I bought another movie for $7.99 a few minutes later and the another for $6.99 but the last 2 still haven't applied to the card. That was at about 2 this afternoon. Edit: I...

I used the chrome mobile browser on my android and that's the only item I purchased. I purchased a $5 cert a few months ago as well that never worked. I ended up calling customer service and getting my points back a few weeks after.

I was able to use a $15 cert earlier today. I purchased Luigi's Mansion 3 and used in store pick up.

So I just placed an ordered for 3 copies of black ops cold war (1 for xbox one & 2 for ps4) for drive up pick up. Once they're ready for pick up if I cancel one of the ps4 copies and pick up the other 2 games will I be charged the prorated amount or the full amount for both games?

No, unfortunately you can only use one store per order.

I bought a $10 code this morning and tried redeeming it within 30 min of receiving it only to get a message that the code had already been redeemed. Contacted Microsoft and was disconnected after being on the call for only a few minutes. Tried contacting them a few times after that and couldn't...

That must be it since I don't have PS+.

Shows $2.99 for me.

I had a similar situation. I placed an order on 10/15 for 2 switch games and up until this morning they had been "preparing for shipping". I had already called 4 times in the past week to find out what was going on with my order and I was told it was escalated to another team, a ticket was open...

I don't think we're talking about the same cert. Maybe your referring to the $10 cert for spending $75 during the 1up sale which was right before the pro days sale?

Anybody get their $10 cert yet for spending $60 during pro days? I called on Wednesday and they told me I should get it by the end of the month. I guess makes sense since it's supposed to be valid beginning 11/1.