[quote name='SentryOmega']If you're using Handbrake on the PC try this.
First, make sure you have the DVD in. Go to the top left hand corner and go to source, then click your DVD/DVD drive. It will try to analyze the disc for whatever it needs (Note: if you're having a problem at this step there may be some form of copyright protection preventing it and it will just hang [this happened to me], if you have another DVD try it out instead).
Now, on the right hand side under presets click PSP. It should select the correct size corresponding to the movie's aspect ratio and codec/format.
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provided he has anydvd properly running, the protection should be disabled, though he would probably get better performance by first ripping the disk to his hdd (through anydvd)
Also, the most current version of handbrake has decided to remove the psp (and ps3/x360) presets, so he should use the 'normal' setting. (x264 for video and aac for audio)
try running a conversion or two and see how it works. Usually on my machine, a full dvd conversion takes about 30 minutes to encode.