[quote name='Rig']As others mentioned, Trainn did indeed tell me they were *trying* to get orders placed and shipped within the week. I have a feeling they are definitely sending some via Red Octane, since Amazon is constantly in and out of stock.
Makes me kinda sad though. I have a feeling they were bitched at a ton by people with GHIII. That's the main reason they aren't putting the Rock Band bundle up, because they can't confirm quick shipments. I wish they'd put it up anyway, with a notice of late shippings. I really want to get an order in ASAP.
Still, the fact that they may eventually put the bundle up is good, as I played the demo at Best Buy tonight and definitely had a great time.[/quote]
Yes, I can only imagine how many emails and support tickets they are receiving due to the Guitar Hero III Bundle. They are probably wasting a ton of time answering emails and reviewing support tickets from the same people, over and over again. There is no doubt that this is only adding to the delays in getting orders approved, fulfilled and shipped. I looked at my order numbers over the past few months and its pretty clear that this is a small operation and they are only processing a couple hundred orders per month. I'm sure the amount of orders for GHIII has overwhelmed them and they are trying to dig out. At this point the last thing they want to do is offer the Rock Band Bundle (which looks destined to be difficult to get at retail or online over the next few months) and get even more behind less than 3 weeks after the GHIII release.
So like everyone here has posted before. Read about other's experiences here before posting rants or bothering Trainn. I think these are just some good rules of thumb for everyone to follow.
1. They appear to only be shipping on Wednesdays now.
2. When you receive your shipping email, assume your order is not actually going to ship until the next Wednesday.
3. Do not email Trainn and file support tickets until about 7-10 days after you receive a shipping email as that will only slow things down.
4. Do not post your referral links in this thread, create your own thread.
5. Do not ask about cancelling, read the OP. There is some great info there thanks to others who have been using the site for a while now.
I know I'll probably get flamed for this post, but I think it needs to be said.