[quote name='G-Nitro']Goozex is a team of four people right now, so no they can't run it out of someone's house. They have a small office that they run their operations out of. They have been overwhelmed with CS issues as of late, mostly because of growth to the site. [/QUOTE]
Back in the day, I ran a for-profit BBS with four nodes and six sysops. Four lines coming into the house, four computers all set up to run, and multiple CD-ROMs with goodies loaded. I handled monthly subscriptions from users, data transfer, and my other sysops handled PR. This was back in the day where you dialed in (google it), and I ran all of this out of my basement. Currently, I'm a graphic designer/web developer, and guess where my office is located? That's right, in my basement. If these guys are renting an office, that's a huge waste of money, and I'm not going to be charged for their lack of foresight. Unless there's a really, amazingly good reason why they can't run this out of their home, renting an office space is just stupid, and wastes money.
[quote name='G-Nitro']Trades have slowed down recently (as they tend to in the fall), but the fact is they still hover around 3500-4000 trades constantly, which means it isn't near danger levels. Should trades hit the 2000 mark, then yes there are obvious issues. [/QUOTE]
Last year, trades picked *up* in the fall, not slowed down. I picked off most of my original Xbox "to find" games from August to January, and then it slowed down in the summer. Perhaps for you it got slow, but I don't deal in cartoon fantasy porn, which means you and I are on two different trading planes.
[quote name='G-Nitro']Maybe you can find your retro games locally, but not everyone has places nearby similar to that. I have a couple, but most tend to be overpriced or just a bit too far of a drive for me to bother with most of the time. [/QUOTE]
The point is moot, because even at disc + manual, Goozex has less than 50 items available. Full package, less than 10. If I wanted cart only, I'd just hit Amazon, which is what I do quite frequently -- I get them for less than $4, which beats Goozex by a buck. Plus, no waiting for someone to actually list it.
[quote name='G-Nitro']Like I said in my previous post, I am not against paying $2 per trade, as I would happily do it. I understand the value in Goozex, and even at $2 per trade the value for me has not changed. [/QUOTE]
Not true, because your costs have doubled. How can you not see that the "value" is now a dollar less? For a new trader, it's now double the cost to get to 500 points. I'm happy you get value for it, but to me, if I'm a high volume trader @ 35 games a month, my cost (including tokens and shipping prices) suddenly doubles per month from $50 to $100. Per year, if that's my monthly cost, that's going from $600/yr gaming budget to $1200/yr. That's a substantial difference to someone like me. You may be made of money, but mine is best put other places, what with a family and all that. I keep forgetting that gaming is primarily for the single people with gobs and gobs of liquid cash.
[quote name='G-Nitro']I also don't just deal in high priced items. You can look at my trades, and many deal in 500 points or less, if not most of my trades. Hell, I do many trades in the 150 point area for anime DVDs. Even at $2 a trade, I'm using points I've accrued and not spending $10 a DVD out of pocket.[/QUOTE]
Can't really fault you there. That's the way Goozex should be used, but again, I refer you to the fact that without new traders, you're just a bunch of guys trading amongst yourselves. Costs doubling will scare the new arrivals off. The cost is changing, but we're not being offered anything more. I've done several Goozex-like websites, and coding a searchable mySQL or otherwise database takes time, but it's not difficult to do. So, by saying "We're going to add a case + disc option" does not justify doubling the price. Saying "we're going to offer better customer service" is a load of shite, because if a member does it right, there's no need for customer service. Besides, how can it possibly get any better? They respond in less than 24 hours? If they're that concerned about it, they should just buy an iPhone or a Blackberry, and set their email notifications properly.
Bottom line, if they can't afford their own website and have to double the entry fee to pay for it, then they're mismanaging what funds they have. The "about" page says that it was founded by experienced businessmen -- if that's true, then there's no reason for this price increase. If I doubled my fees to design a company's logo (from $800 to $1600) I'd lose quite a bit of business. The same service is being offered, I just decided I wanted more money. If I fed my clients lines like "There'll be better customer service" to justify it, I'd be out of business. These aren't experienced businesmen, they're a bunch of kids who took an online e-commerce course and decided this would be a good idea. The profit margin on something like this would be a lot higher if they cut their costs where they needed to instead of trying to pretend to be important businessmen. If it's really that expensive to rent an office, put it in someone's basement or garage. If customer service is down, then you find ways to increase it (I personally have never had a problem, and the site does say a 72 hour turn around time on problem solving, so I'm not sure where that's all coming from). The bottom line is, they're trying to increase the cost without any real reason. I guess if you want to get right down to it, it's their company, and they can do that, but damn, I personally like being in business, and I don't like to alienate my customers like that. I suppose to the lot of you it's "just a dollar," but you have to look at it broad spectrum. To a major company that comes to me for a company logo/website/whatever, every dollar counts, and they're going to get something for the best bid possible. Goozex is thinking they can do this because there's no competition, but it's something like this that spawns it. Looking forward to seeing someone else put a site together to rival them.. Come to think of it, I may start on one myself.
[quote name='G-Nitro']I love how you get tired of hearing me say I'm the #1 trader, yet you repeat it numerous times. I used that to get my point across that I would have no problems paying $2 a trade, which i put in parenthesis to emphasize that fact.[/QUOTE]
Judging from your posts here and on Goozex, I think we've already established that you love yourself more than you love Goozex, and for whatever reason that #1 position is some sort of status with you. Outside of the internet, it holds no merit, and means absolutely nothing. I'd stop patting yourself on the back about it. I simply brought it up because you're one of the few high rollers who is very vocal about it. I enjoy your input, but your arrogance can just go die.
EDIT: Come to think of it, bandwidth here isn't even an issue: if you get a box from a place like linode, the bandwidth is unmetered. So, at most, you're paying $50/mo, $600/yr. If Goozex does 600 trades a year, you've already met your server costs. Anything from ad revenue is profit. So I ask you, where is this money going exactly?