"Dear Valued Kohl's Customer,
Due to extremely high demand, and our limit of one item per customer, we wanted to apologize again that we were unable to fulfill at least one of your Sony PlayStation 5 orders.
Rest assured that you will not be charged for any of the cancelled Sony PlayStation 5 units, and your earned Kohl's Cash for one of these units will still be honored.
We're sorry for any inconvenience this has caused and we sincerely appreciate you choosing Kohl's as your gifting destination."
Hopefully this shuts up the guy that kept arguing about not getting to keep the Kohl's Cash. The wording does make it seem like you'll only get to keep the Kohl's Cash on one order though.